B. E. S. T. Undertaking — Rude behavior of conductor

Address:Mumbai City, Maharashtra, 400081

Hello..
My name is ketan waghela. I traveled in bus no. Mh01 la 5221 (Not sure of the number) bus no. 459 - 8795 malavani. I boarded the bus from mulund station - andheri bus stop at 10:15 am approx.

The conductor of the bus was so rude in his behaviour. He abused passengers getting in bus and not even sparing women.

He began yelling at passengers for change (Money) and abused some of the passengers on their mother.

He asked one lady passenger in a very rude and commanding voice to get down of the bus and get another bus as she didnt had change. When some argued to behave properly then he was saying "koi upkar nahi kar rahe ho bus me chadke", "chhutte paise h to hi travel karne ka bus me, varna aao mat"

Few of the regular female passengers started saying that it is his daily behaviour nut they have to tolerate this daily.

I demand action against him and want to ask best authority how do they expect to run profits on this kind of service? Proper training should be given to staff on their behaviour.
This kind of behaviour with lady passenger is not acceptable.
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I regularly travelling with C-60 bus from Vikhroli to Jogeshwari.

But there are very poor OR very less frequency of C-60 express buses.

Bus not coming on time, some time people stand on bus stop more than 1 hours.

Please improve your frequency

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    B.E.S.T. Undertaking Phone
    +91 22 2372 6983
    +91 22 2414 6262
    +91 22 2418 0016
    B.E.S.T. Undertaking Address
    Materials Management Department (Colaba – Head Office), 4th Floor, Parivahan Bhavan Bldg., S.B.Road, Electric House, Colaba, Mumbai, Maharashtra, India - 400001
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