B. E. S. T. Undertaking — Ticket over charged in bus no. 27

Address:

400086

I am nilesh modekar. On 17 august i boarded in bus no. 27 at 10 am at shreyas cinema stop and asked for surya nagar ticket. But the conductor (Batch number jalgoan 53364) charged for 14 rs and gave me the ticket till gandhi nagar. When i asked him again the ticket for surya nagar, he said bus don't have a stop of surya nagar. But bus did stopped at surya nagar. Please look in to this matter at earliest