B. E. S. T. Undertaking — wrong billing for consumer number[protected]*6

Address:

49-A, Roman HouseBuilding, Shahid Bhagat Singh (SBS) Road, Colaba. Mumbai 400005.

Dear sir,
I have been charged for kwh consumption of 1445 units for the month of march, april and may 2020 - whereas my commercial store was shut down because of the lockdown!

Request you to please check the meter readings and us on the same. We have already paid 38, 500 rs. For the 3 months because we don't want best to cut our electricity - but we want to know the calculation of the bills? I have not consumed 1445x3 kwh during lockdown!!

I was charged for 1445 units consumed every month for march, april, may 2020 and the bill amount charged was inr 12135, 14111 and 12607 for the same units consumed!!! Also, i did not consume a total of 4335 units in the lockdown - that is not possible because our store was not open!

Below are the details of my account:
Consumer number:[protected]*6
Name: rahul kundliwal
Address: plot-49, roman building, shahid bhagat singh road, colaba, mumbai 400-005