Bag It Today — No response no refund and cheating

Hello sir,
I have ordered one mobile phone worth Rs7999 on the date of 30/12/2014. Order number is 33530311. They haven't dispatch my product till 14/01/14.So i decided to cancel my order. I have cancelled my order on 14/01/2014 evening. They have promised me to refund my money within 4-7 working days. But till 29/01/2014 I didn't get any single responds from their side. I have done series of calls from my side but all the working peoples are again promising for 7 days then again 7 days but they didn't give any response regarding my order. Help me to get my product or my money. I have done my payment through airtel mo.ney. Please take action against of such fraud company.