[Resolved] Bag It Today — Product Not Delivered and not refund

saleem_dce

from Tirunelveli, Tamil Nadu

Address:

Tirunelveli, Tamil Nadu

I Ordered Ambrane Ultra Slim Tablet in Bag It Today on 3/8/2015. They mentioned it will delivered on 9/8/2015. But still today they didnt send the tablet and i request to refund many times if it is not possible to delivery the tablet, but they refuse for more than 3 weeks, they cheated me. Dont purchase any things in Bag It Today... Is it possible to get back my amount Rs2514 /. order number : 34381446

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Complaint marked as Resolved

customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2015

India Today / BagItToday Customer Care's response Dear Customer, We would like to inform you that we have taken your matter and we are forwarding your case to our seniors so that the issue will be resolved at the earliest. Request you to kindly allow us 5 days to make sure all possible care is taken to resolve your complaint. Thanks & Regards, Vikas Chauhan Online Support (Bag it today)

Verified Support

Sep 01, 2015

India Today / BagItToday Customer Care's response Dear Customer, Thank you for contacting Bagit today. This is with reference to your e-mail regarding order number[protected]. We express our sincere apologies for the inconvenience against the order. We would like to informed you that your order has been successfully processed and we have shipped the item(s) against the below mentioned details: Consignment Number [protected] Courier Name - Ecom Express Private Limited Dispatch Date - 31st Aug’15 You shall be receiving your order within next 5-7 working days. Also you may track your order through below mentioned URL: http://www.ecomexpress.in/ Please feel free to get back to us for further assistance. Assuring you of the best possible services always. Thanks & Regards Vikas Chauhan Online Support (Bagit Today)

Verified Support

Sep 07, 2015

India Today / BagItToday Customer Care's response Dear Customer, Thank you for contacting Bagit Today. This is with reference to your complain-http://www.consumercomplaints.in We express our sincere apologies for the inconvenience you have experienced against the order number[protected]. We express our sincere apologies for the inconvenience you have experienced against the order id[protected]. We would like to inform you that your order has already been successfully delivered to you at your given address dated on 4th Sep’15. Hence, we are going to close your case. Please feel free to get in touch to revert for further assistance. Assuring you of the best possible services always. Thanks & Regards, Vikas Chauhan Online Support (Bag it today)