[Resolved]  BagItToday — Short supply of goodsorder ID no. 33088792

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New Delhi, Delhi

From: Gomes, Libby Sent: Wednesday, October 23, 2013 6:35 PM To: 'Response (BagItToday)' Subject: RE: Order id. 33088792 Importance: High Why wrong way bill nos are provided by you this shows you have been fradulantely working with may customers like us. Every mail is answered by different executive this shows the faulty way of working Hrishab Kumar, Judit and Nitin Saxena ________________________________________ From: Response (BagItToday) [mailto:[protected]@bagittoday.com] Sent: Wednesday, October 23, 2013 6:23 PM To: Gomes, Libby Subject: Order id. 33088792 Dear Ms. Gomes, This is with reference to your e-mail regarding incomplete order received. We apologize for the inordinate delay in replying to you and request you for your kind understanding and co-operation. We would like to inform you that once again we have forwarded your request to our concerned department to resolve the issue at the earliest. Further, we would like to inform you that it will take few days because there are various steps and procedures that have to be followed. Please allow some time to fix it. We are trying our best to provide you the resolution that we have. Hope you shall bear with us in the interim. Please feel free to get back to us for further assistance. Assuring you of the best possible services always. Regards, Hrishab Kumar Executive-Customer Care Bag it today Please quote your Order no[protected] in all future correspondence. Note: In case of any query not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected] and if you have not registered your id on bagittoday, kindly be registered yourself on our website so that you can received the updating of your order in my account option. From: Gomes, Libby [mailto:Libby.[protected]@jacobs.com] Sent: 18 October 2013 18:07 To: Response (BagItToday) Subject: RE: Order id. 33088792 Judit Executive-Customer Care Please note four to five working days is not acceptable to me. I need the short supply good to reach by residence by Monday or I shall lodge a consumer complaint as you know the order was placed on 09.07.2012 and till date you had no worry about the short supply for you had already received the payment why would you be worried about the short supply. Take this as a last request to deliver the short supply material immediately or else I shall book my complaint on Monday. Libby Gomes ________________________________________ From: Response (BagItToday) [mailto:[protected]@bagittoday.com] Sent: Friday, October 18, 2013 5:04 PM To: Gomes, Libby Subject: Order id. 33088792 Dear Mr. Patel, This is with reference to your email regarding complaint. We apologize for the inordinate delay in replying to you and request you for your kind understanding and co-operation. We would like to inform you that we have already taken your matter on urgent basis with the concerned department to investigate and resolve the issue and our concerned team will contact you regarding the same. We request you to allow us 4-5 working days for the same. Hope you shall bear with us in the interim. Please feel free to get back to us for further assistance/clarifications. Assuring you of the best possible services always. Regards, Judit Executive-Customer Care Bagittoday Please quote your Order Number – 33088792 in all future correspondence. Note: In case of any queries not related to the discussion in above e-mail should kindly be emailed to [protected]@bagittoday.com or call us on[protected] and if you have not registered your id on bagittoday. From: Gomes, Libby Sent: Friday, October 18, 2013 11:29 AM To: '[protected]@bagittoday.com' Subject: FW: Urgent Urgent Urgent SHORT SUPPLY FOR PAYMENT DEDUCTED on 9th July 2013. Importance: High Can I know by return mail when the attached short supply will be delivered or I shall be forced to lodge a consumer complaint. Can you give me the dispatch details immediately. An immediate action on the above is request. Regards Libby ________________________________________ From: Gomes, Libby Sent: Tuesday, October 15, 2013 11:22 AM To: '[protected]@bagittoday.com' Subject: FW: Urgent Urgent Urgent Importance: High Reminder to the two forwarded mail for a quick response as the telephone nos. provides on your site do not get connected. Please expidite. When is the delivery affected? Reply immediately. ________________________________________ From: Gomes, Libby Sent: Friday, October 11, 2013 10:47 AM To: '[protected]@bagittoday.com' Subject: Urgent Urgent Urgent Importance: High Reminder to the two forwarded mail for a quick response as the telephone nos. provides on your site do not get connected. Please expidite. ________________________________________ From: Gomes, Libby [mailto:Libby.[protected]@jacobs.com] Sent: Thursday, October 10, 2013 4:54 PM To: Response (BagItToday) Subject: ID no. 33088792 Importance: High Dear CEO of Bagittoday, This is further to order ID no. 33088792 whereby we had ordered for two tummy shapers and paid for two but till date of writing we have received only one tummy shaper. Can you good office respond immediately as to when the balance quantity of tummy shaper will be delivered on the address of the person Mrs. Jignyasa Patel’s residence. You can please note that we should immediately receive the same or else we shall be forced to take necessary action for short delivery of goods. A line in immediate response is a waited. Libby Gomes ________________________________________ For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/ This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. 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