[Resolved]  Bajaj Allianz — Bajaj Allianz Life Goal Assure-116L153V01

Address:Bajaj Allianz House, Airport Road, Yerawada, Pune-411006, Maharashtra
Website:www.bajajallianzlife.com

I have taken two ULIPs, HDFC & BAJAJ ALLIANZ Goal Assure ULIP through Policy bazaar and paid the amount required on same date, 15/07/2021. HDFC responded and my HDFC ULIP started on 18/07/2021 and AUTODEBIT is working smoothly. On the other hand, BAJAJ ALLIANZ not contacted .When I inquired with customer service, they accepted receiving of money but was not able to answer reason for delay. After numerous calls, finally policy started on 24/07/2021.The policy was on auto debit and never was money deficit in my account. But they (Bajaj Allianz) deactivate my account without any call. When inquired the customer care bluntly said they had some problem. Again this happened after two months, suddenly the amount is not auto debited.

When the problem was in the company why am i charged for account deactivation and late premium.My account was on auto debit and fund was always there.
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Mar 31, 2022
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 28, 2022
Bajaj Allianz Customer Care's response
Hi Apurva,

sorry for the inconvenience. Please share your policy number and contact details, and we will get back to you shortly. Alternatively, say Hi on [protected] (WhatsApp only) for a speedy resolution.

Regards,
Bajaj Allianz Life Insurance
Complaint comments 

Comments

Mobile number -[protected]

Policy - [protected]
Sir I have a hdfc cheque Mr Manoj Kumar Kalita but MY Bank account name Mr Manoj Kalita

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