Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 33%
Submit a Complaint
1231
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​
[Life Insurance Service]
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18
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15
1800 209 5858
[Any Landline/Mobile]
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24
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22
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4
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2
1800 209 5858
[General Insurance Service]
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24
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22
1800 3000 7272
[Reliance]
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4
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5
1800 22 5858
[MTNL/ BSNL]
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1
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4


Fax:
Fax:
+91 20 6602 6789
+91 20 6602 6667

Customer satisfaction rating
33%
Complaints
1231
Pending
875
Resolved
242
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Bajaj Allianz Customer Care related pictures (97)

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — Life insurance policy

 Bhavns Surendra Merchant on Apr 27, 2017
Sir,

My life insurance policy no - 0000136213, for a sum of rs 50, 000 matured on the 9th of march 2017.
The company, bajaj allianz life insurance co ltd - sent me a letter, stating i should submit the original policy, along with an ecs form duly signed, with the details required.
As advised, i took all the papers to the bombay branch - oriental building, fort, mumbai 400001 on april 24 2017.

The person in charge refused to accept my policy documents, telling me the matter was under scrutiny, and that he was in position to accept anything from me.
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Cashless policy but they are not approved [Resolved]

 bkagrawal on Apr 25, 2017
Claim no oc /18/1302/1801/00000/336
Policy no 06171721180100000554
Sir
My vehicle inova toyta cash less policy purchase by your company.
Your co. Soled cash less but whole in up and mp not tieup mostly major city like jhasnsi agra gwalior
I m not in a position to pay in advance 50% to co.

So please help me and short out the matter.
Vehicle in work shop toyta jhasnsi.
Kindly payment made to toyta by your local branch
Thanks
Madan mohan sharma
— '-'
Surveyor_name - mr mohit sahu mobile no - 9415943103,...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Motor insurance cheating

 bhatiaraman on Apr 25, 2017
I took this policy OG-18-9906-1801-00003647 on April 15 and had provided NCB certificate of 50%. However sales advisor Rahul and Pushpak had advised that being a saturday they would take 2-3 days to get NCB processed in new car insurance. They suggested to buy policy without NCB and committed to get NCB refund processed in next week.

NCB certificate had been shared with pushpak and Rahul since long time. They have now stopped picking my phone.

Please endorse my policy with 50% NCB and get my amount refunded....
Complaint comments  Read comments Complaint category Insurance

Bajajallianz — Complaint regarding claim

 Narendramonu on Apr 24, 2017
My vehicle car hyundai eon registration no is rj22 cb 0162, insurance claim no. Oc181401180100000461 and my complaint no is 66634090. My car front bumper and beside the left door got damaged at 12/04/2017, 7.45 pm from tempo. Claim not given by company. No one person contact regarding my complaint. Not helping and not supporting customer problems. My self narendra singh contact 9602119494 mail narendramonu91@gmail.com...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Provide a receipt

 Nibirsarma2012 on Apr 21, 2017
Please provide a receipt of renewal premium of Bajaj Allianz Life Insurence which is paid on 20-04-2017 of the policy no. 0327436417 my Transaction ref No IGABDZSEV4 for Rs. 18654.00 on 20 -Apr-17 11:08. It is paid through on line i.e. net banking of state bank of india of koliabor branch. The premium details are mentioned below... Policy no. 0327436417, product name CASH ASSURE, Date of Commence ment...4-Mar-2016,...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz General Insurance Company Limited — Not received refund amount

 angad9810304596 on Apr 21, 2017
I bought ac from godrej and i taken the finance in bajaj and
All the installment are clear and i took an extende warrenty thru bajaj.I am not interested for extendedned warrenty due to bad service. My extended warranty had been cancelled on 7th march 2017.
For refunding amount, i have alredy sent email to customercare@bajajallianz.co.in and wecare@bajajfinserv.in on 7th march 2017
Many times but i have not yet received any responce from bajaj. Kindly look into this and refund my amount asap.

Policy number - og-16-1000-6609-00794920

Regards
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Acclaim

 rupam saxena on Apr 17, 2017
I lodged a claim on 30/3/2017, vide claim no. Oc171302660900001159 regarding extended warranty for my sharp ac.
Now i feel that this company is a total fraud and dont want to fulfill their obligations.
Now after 17 days they want invoice copy of product, why should i wait so long, policy has been issued on the basis of invoice only and they must be having the same. This is simply a delay tactics nothing else.

Rupam saxena...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Allianz — Renewal of car policy

 srajat123 on Apr 17, 2017
Customer Complaint Division and Marketing division is Pathetic. They don't look professional as they don't treat the customer issues.

From last Three weeks I am sending mails and talking to customer care division regarding non issue of car renewal policy and the amount is already deducted for the same and send the complete transaction details to customer department. But no one is looking into the matter.

These are the level which suppose to look into issues bit they don't bother.
Level 1 Priyanka.Gajbhiv01| Email:
priyanka.gajbhiv01@bajajallianz.co.in
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Non-receipt of policy service-sarva shakti suraksha policy

 manoharan95 on Apr 15, 2017
Policy reference no:0184249647,

Application no: 5929719385,

Date of commencement:09-april-2013

Membership no: 0299553766,

Premium amount: 25000.

I have taken a policy "sarve shakti suraksha policy of bajaj allianz ' through shamrao vital co-operative bank, vashi, sector:15, navi mumbai. Having a premium of rs. 25000 yearly for the last 4 years i. E 9th april 2013. I have not yet received my original policy certificate despite repeated complaints to bajaj allianz. Every year i have to remind bajaj allianz of the policy...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — This company is fraud they provide wrong information and forces customer to pay illegal charges

 Mohit Gopani on Apr 14, 2017
Policy no.
Claim no.
I had bought 2 wheeler insurance with 0 depreciation and claimed insurance in the first year for same. Now after renewing policy surveyor saying is that my policy got converted into non 0 depreciation. But before submitting claim i confirmed from there executive if my policy has 0 depreciation or not they said yes i have and all expenses are shielded and i only have to pay compulsory excess fees which is 100. But surveyor informed yamaha service center to took 50% amount from me. After that i again called 3 times to bajaj allianz customer care number 1800-209-5858...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Claim settlement. More than 2 years and still not settled

 Anushekar7690 on Apr 14, 2017
I had a travel insurance and was hospitalized in that period. I have submitted the claim two years ago and still no progress. They said all documentation is done and just payment of the deductible is remaining. After payment of deductible they say pending documentation. Very rude customer care rep Ms. Karthika. Please teach them to be courteous to the customers....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Duplicate copy

 Arhanm on Apr 8, 2017
Sir,
I want a copy of my insurance the policy no is og-17-1701-1803-00011628.
You can send it at my gamil (Syedjunaid9008@gmail.com)... And u can contact me at my num (9916798057)... Send me the duplicate copy as soon as possible.. So as to not face any problem in future... So please kindly send it as soon as possible... I want it as soon as possible...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Lg air conditioner

 Syed Ikram on Apr 7, 2017
I am totally dissatisfied by the service provided by Bajaj Allianz.
First of all to get the toll free number is a very challenging task and even though you manage to get it, you would be redirected to different department. The agents doesn’t seem to be responsible to follow up with the issue customer is facing after he has paid for it. The whole team (bajaj alianz customer support and its service centres) are very irresponsible. I logged a call for my AC issue 7 days back and still no one has turned up yet to resolve it. They do not have a proper toll free number the number they are reachable...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Allianz — Regarding Bajaj Allianz Motor Insurance Policy/ the WORST SERVICE EVER

 Praveen Maurya pkm on Apr 6, 2017
Hi

I have purchase a online policy from bajaj allianz at the time of policy purchase they told me that the original copy will be deliverd to me within 7-10 days.
but after almost 1 month i did not receive that same. and on their toll free number they suggest to contact on email. I emailed them but after 3 days no response from them. and after a long time i am very irritated from the service of that company....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Daikin AC Service From Bajaj Allianz

 aroraakhil on Apr 6, 2017
Launched Complaint on 01Apr, 2017.

Every time you call @ 0124-4343939 executive will say your complaint in under process will take 2-3 days.

2-3 days for inspection as per the general procedure.
2-3 days for Estimation to get approval
2-3 days for approval to get approved
2-3 days for getting the query resolved

IS THIS REALLY WHAT YOU EXPECT YOUR CUSTOMER TO EXPECT. AND REMAIN CALM... WTF...

No matter how much you call to the approval head 9899468105 Bhuvnesh Mehta. He will not pick your call and respond. At the end...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — Extended warranty for my ac.

 balvindersaini30 on Apr 3, 2017
Hi,
This is balvinder singh i have purchased bajaj's extended warranty. But the service of bajaj is very poor. I have made a complaint about my voltas ac to be rectified they gave given me a time for 24 to 48 working hrs. Engineer came to my place and advised me that gas is leaked so have to put it for approval from bajaj's extended warranty and it will take 2 more days. I have been calling
Customer service number since 1 week but they are not taking it seriously. I don't know what to do. Service is pathetic. They do not care of their customers....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Allianz — Bajaj allianz super saver plan - misled by agent shawaiz

 Gautam Hazarika on Apr 2, 2017
My name is gautam hazarika a resident of bengaluru city and i have brought the bajaj allianz super saver policy (0284890787) on october 2012. I was told by mr. Shawaiz baig that i can surrender this policy after paying 5 policy premium on time and i will be ending up getting around 7.5 lakhs including 4% of sum assured + the bonus every year. I was paying a premium of 96800 for past 5 years and the sum assured was 102000. Now when i tried surrendering my policy the customer care told me that i will be getting approximately 2.5 lakhs instead of 7.5 lakhs. I did raised a complaint about it and they...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Extended warranty for LG AC : Ploicy Number :: OG-12-9999-9960-00000022

 chinnari143 on Mar 27, 2017
Hi,

I took a extended warranty for LG Air Conditioner on may 2015 . I called to customer care on 22th may 2017 for AC is not working . Till now no one service engineer will come to my home for servicing the AC. I called to customer care these issue on 25th and 27th with high priority still now no one responding .

Please help me on the same ....
Complaint comments  Read comments [1]Complaint category Appliances

Bajaj Allianz — Careless attitude towards a loyal customer [Resolved]

 Bhaskara Mohan on Mar 24, 2017
I wish to bring to your notice my bad experience with your insurance personnel during my recent visit to the service workshop of ‘green honda’ of hyderabad.
I purchased a ‘honda city’-1.5 during 2011 and since then i am continuously insuring my vehicle till date. Except on one occasion during 2013/14, i never made any claim for any body shop work.
During last year it so happened that i was driving through the thick of a thick traffic near panjagutta, hyderabad and a motor cycle rider tried to overtake my vehicle, lost balance and fell on my vehicle which made a deep scratch...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

Bajaj Allianz — Car policy-og-16-9906-1801-00095059-fraud - money charged [Resolved]

 sanjay.sahai on Mar 24, 2017
I purchased policy online last year in 2016, for my vehicle hr26 bq 7126... Which was expired on 11 feb 17, when i called bajaj allianz customer care they gave me gurgaon number 0124 4064501... When i called up this nu, ber they said ur policy is purchased online so u need to call pune number (020-41016842).
I called pune number on 21.3.17 they said we will arrange it for me.

After 30 min i got the call from your representative (8802443136) stating that our man will come to ur house to pik up the cash and to complete the formalities.. Mr sameer ali (7210155506) came on 23.3.17...
Complaint comments  Read comments [1]Complaint category Auto Insurance & Loan

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