Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 47%
Submit a Complaint
1572
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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41
1800 209 5858  [General Insurance Service]
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53
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41
1800 3000 7272  [Reliance]
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10
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10
1800 102 5858  [BHARTI]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

Customer satisfaction rating
47%
Complaints
1572
Pending
587
Resolved
593
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — not attending to service

 jimreeves on Jul 21, 2018
R.Jim,
No.47-A, 6th Main road,
Kamatchi Nagar, Tirunelveli,
Tamilnadu – 627 011.
Mobile No.[protected]
………..complainant
Vs

1. The Managing Director,
Bajaj Allianz Life Insurance company limited,
GE Plaza, Airport road, Yerwada, Pune – 411 006.
2. The Branch Manager,
Bajaj Allianz Life Insurance company limited,
No.86, 1st floor, Indira colony, Opp., to FX Engg. Coll.,
Vannarpettai, Tirunelveli – 627 003.
Mobile No.[protected] / [protected] (landline)
……….Respondents
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — stop ecs for my policy

 Eshwar Vishwakarma on Jul 20, 2018
Hi Team,

I had earlier raised request to cancel my ECS for my policy number [protected], they said I need to email to citi.service@bajajallianz.co.in which I did one and half month back(6June2018). But as expected they dint even bothered to respond to my email.
Previous to this I had followed up to this to the customer care. they keep on providing wrong information. First they say I can do that online and tried changing the bank details online, which said its raised a service ticket on my behalf. Nothing happened even after 1month (in May Month to be precise) Then they said...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — insurance premium refund

 ધર્મેશ ભાવસાર on Jul 19, 2018
I've bought Motor Insurance Policy from HONDA ASSURE for my Car. Though the premium was high I've bought it from Honda Assure as their executive / officer was saying that your claims will not be settled easily if I'll buy it from any other insurance company or online from Policy Bazar. I'll not get the parts of car immediately if I'll not buying through Honda Assure. I bought the policy & executive / officer asked me to buy additional Riders on the policy, where ZERO DEP for 100% coverage & RIDER FOR CONSUMABLES, where I can claim for Engine Oils / Coolants in case of NON-ACCIDENTAL claims also,...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — till now I m not getting my commission

 Kishore Agarwala on Jul 20, 2018
I Kishore Agarwala ic of balic from last 8/9 yrs my ic code is [protected]...I m not yet getting my nb as well as renewal commission So long time it is very difficult time to me maintain my family I came to know that after 5 yr agent code valid for life time all as per insurance act ...So plz request to to do something to get my commission.. Asap...
Thanking you
Kishore Agarwala
[protected]
Balic .MALDA
WB....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — car policy document not changed after registration number is changed

 nirjhar83 on Jul 17, 2018
I am currently using car insurance policy (OG[protected]-[protected] of Bajaj Allianz which is expiring in October 2018. I have moved from Noida to Bangalore, so changed the registration number and got new RC. Same is being requested in policy document to change the registration number. It has been inspected and all documents provided in Bajaj Allianz office (BTM branch, Bangalore 2 months back). No documents provided yet. Also sent mail on 10th July 2018 to customercare@bajajallianz.co.in and reminders to customer care but no response. As talked to customer care representative, they conveyed that...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — insurance claim for vehicle no.uk07be3084

 dsrana on Jul 16, 2018
Respected Sir/Madam  
 
    On 23rd June, 2018, while I was going to Gujrada with my Hyundai i10 car no.UK07BE3084   met with an accident on Sahastradhara Road, Dehradun.
 
On the way, suddenly an activa skidding came towards my car and hit on the front number plate. Meanwhile a stone like object stroke on the windshield (front glass), thus created a small round figure, which was seen by my wife who was sitting beside me. She also noticed that the crack was increasing. At the same time due to the immediate brake, a two wheeler hit on the rear bumper.
 
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — extended warranty claim - no action on repair or replacement

 BalpreetSingh on Jul 14, 2018
Complaint: OC[protected]-00002952
Its been 10 days since the Bajaj Technician checked my TV ( 4th July was home visit) and said that either it will be repaired in 2 weeks else a replacement will be provided. Everytime I call up the call center, they say they only register complaint, rest they cannot do anything. They gave number of some managers, whose number is not working. However Call center insists only these non-existent managers can help. Call center is only to take claim and not to process.
I need action in balance 4 days of promised 2 weeks ( 4th july to 18th july is 2...
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Allianz — mobile damazed

 R Sreevani on Jul 13, 2018
My mobile got damazed on 11th July, 2018 at 10.00pm. I have complained about this the next day i.e. on 12th July, 2018 and the intimation number is [protected]. I have called nearly 30 times to customer care to tell about this and for further process but unable to speak to them. today at 5.40pm I spoke to customer care person and requested for verification and I have requested her to speak little bit loudly as I am not holding proper phone still she has not bothered and disconnected the call. if this is the case why you people register for insurance at the time of purchase when you are unable to...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — bajaj allianz loan against insurance policy

 mani fmgfd on Jul 13, 2018
My name is subramanian, I have been contacted by a person on ultra Trendz . He said that he is calling from bajaj finance. I got a approval of 5 lacs rupees. He ask me to pay the insurance amount and processing fee immediately to approve the loan, so I paid the insurance amount (20000) and Processing fee of 9600 for loan amount of 5 lacs rupees on 23.june.2018, Still i didn't receive the money, When i contact the person they didn't response correctly. Can any one help me.

I suspect this is like cheating customers or a scam...

On the payment receipt they are located...
Complaint comments  Read comments Complaint category Loans

Bajaj Allianz — maturity of life insurance policy u/s 10(10)(d)

 Donesh Irani on Jul 9, 2018
To
The Branch Manager
Bajaj Allianz Life Insurance Co Ltd

Dear sir,

I regret to inform you that we had taken two policies on dated 13.03.2012 in the name of Gaurahari Gopinath Swain and Nirupama Gaurahari Swain vide Policy No. [protected] and [protected] respectively and paid premium amount of RS 8, 00, 000/- each . The maturity amount supposed to be exempted u/s 10(10)(d) as per the policy norms. but now when I saw the 26 AS TDS was deducted 1% u/s 194DA on the maturity amount of RS 1223104 and 1227264 that means it will be taxable income .
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — epf status

 subbu7744 on Jul 7, 2018
Dear sir/madam

my brother name is P.Santhanakrishnan he is worked in bajaj allianz life insurance company in dindigul branch, tamilnadu state
unfortunately my brother is died on january 12th for two wheeler accident
but our company provided for EPF so your side need some document for close the EPF account

so we are send the documents for last week 4th july
so please immediately procees for this message
please do it immediately process ......
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — atlest jitne ke policy utne paise vapas dedo 12 year old hogaye ab toh

 enquiryatul on Jul 5, 2018
Tell pension plan policy purchased but delivery policy equity grownth plan
No response after few month said your month will be zero. For equity after one ask for renewal i aked my money renew with 50, 000 but asked my first premium will be only 3-4k
In last dnt purchase or fraud
Atlest jitne ke policy utne paise vapas dedo 12 year old hogaye ab toh
With regards
Atul sharma...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — agent faking and company not bothered

 maddy.sep11 on Jun 29, 2018
Hi,
I went to renew and transfer my mahindra xuv500 car policy to a bajaj allianz agent name chandrashekar, tiptur (Imd code[protected] the previous insurer was bajaj allianz itself (Policy no.- og[protected]-[protected] so thought of continuing with the same. I am very much dissatisfied and the service is totally pathetic.

I bought a used car and previous policy expiry date was on 14th april so on april 13th i went to renew it and also to transfer the owner of policy. I submitted all the required documents and even i paid the policy premium amount as per your agent quotation...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — with regard to non-maintenance of vehicle

 vikki.aadi786@gmail.com on Jun 29, 2018
Please find attachment and solved my problem

meri policy number OG[protected] HAI, Meri gadi acident ho gyi hai jishka claim dene me company deri kar rahi hai, jisse mujhe kafi pareshaniyo ka samna karna pad raha hai, kripya meri samsya ko jald se jald solve karne ki kripa kare,

Gadi rohan motors workshop me date[protected] se hai, but abhi tak ushme koi bhi kaam nahi kiya gya hai, compny wale khte hai ki inshurance compny deri kar rahi hai...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — worst service - policy not issued even after 5 days

 zain.sharad@gmail.com on Jun 29, 2018
Your customer executive are cheating innocent customers, giving wrong information (Fraud)..

I have renewed my car policy on 23 june 2018, i have been told that i will get the soft copy by 25th june.

I would like to complaint about mr. Karan hiremath/ho direct marketing/web sales/general

This guy made multiple calls until i renewed the policy but now not reverting my email -

[ my insurance is expired on 23 june (Mid night) and i am using taxi service every day to commute to my office - who will pay for that...

Before i...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — loan against insurance policy

 senthilkumark1984 on Jun 29, 2018
Hi team,

This monday (25-june-2018), i have been contacted by a person named anand. He said that he is calling from bajaj finance. I got a approval of 2 lacs rupees, for that i need to pay 20, 000 rupees amount immediately. As per his words, i paid 20, 000 rupees to ultra trendz enterprises. The next day, his mobile is switched off.. This wednesday (27-june-2018), i tried calling another number and they told me to pay 10, 000 rupees as a processing fees, so that 2 lacs amount will be credited to my account within 2 hours. Believing her words, hence, i paid 10, 000 rupees to ultra...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Allianz — refund/receivable not received

 chitrarasan1985 on Jun 28, 2018
We have received notification dated 25th may 2018 from your company regarding a refund amount rs xxxxx/-for the claim referenced above.
I have requesting the refund the amount to me. Policy no: [protected]. I have many mails sending but i have not received amount. I have original request
Letters and kyc documents sending on dated 30.05.2018 to bajaj allianz life insurance co. Ltd., a wing, 4th floor,, old no. 276 & 277 new no. 497 & 498, poonamalle high road,, chennai, district - chennai, tamil nadu-600106. But still now we have not received any notifications....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — one week gap between previous policy expiry date and new policy

 Ravinder Mann on Jun 27, 2018
I have taken policy no 'og[protected]-00007099 on 25.05.2018 through online from bajajallianz for my two wheeler for a period of three years. Previous policy which was from hdfc ergo was expiring on 26.06.2018 midnight. I had filled all the colums correctly. The above said policy should have been started from 00.01 hrs of 27.06.2018 but to my surprise bajaj allianz have given the insurance period from 02.07.2018 to 01.07.2021. On the same day i mailed at websales@bajajallianz.co.in alogwith scanned copy of my previous policy for making amendment, when they did not respond, i mailed again on 26.06.2018...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — complaints against forge policy done by agent mr. himanshu gupta (code no. 1000200380)

 प्रदीप मुखर्जी on Jun 26, 2018
I am existing policy holder of Bajaj Allianz Life Insurance Co. Ltd. . At present my 4 Policies are running in Halwasia commerce house habibullah state branch Lucknow. Existing Policy no's are [protected], [protected], [protected] & [protected]. I Am paying premium Rs.1, 13, 824 approx per annum.

My above policy agent Mr. Himanshu Gupta, (Code No.[protected] Mobile No [protected]) came my residence for collection of my existing policy's premium so I gave him 2 blank cheques for two due premium of said polices. But he used One of the my cheque for issue a new policy in my name with out...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — policy given to mr satyendra jhajhria along with premium amount but policy documents not received till date [Resolved]

 nisha1990 on Jun 25, 2018
I being the branch manager of pnb gudha gorji. Have given 2 policies of stocks and building to mr satyendra, territory head at jaipur last month. We had also credited the premium amount to your pnb account on that same day but till not we had no information about the policies. Regularly we do folow up with mr satyendra and every day he used to make us fool that till evening you will get the policies. Kindly take strict action against him or refund us premium amount along with interest so that without ignoring any future mishappening we can make insure our goods and property through other insurance...
Complaint comments  Read comments [2]Complaint category Insurance

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