Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 43%
Submit a Complaint
1446
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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1800 209 5858  [General Insurance Service]
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1800 102 5858  [BHARTI]
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1800 3000 7272  [Reliance]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

Customer satisfaction rating
43%
Complaints
1446
Pending
603
Resolved
471
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — deduction of amount

 praful.sorte on Jan 19, 2018
Renewal of policy number [protected], transaction number: [protected], date: 10-jan-1time11:34:41
Payment mode:dcol, payment amount: rs.20216 paid the amount online renewal after that again direct amount deduct through my bank account second time.
Date: 18-jan-18 time: 20:11:01
Transaction number: [protected]
Policy number: [protected]
Policy holders name: mr praful t sorte
Payment type: renewal
Payment mode: adi
Payment amount: rs.20215.84
How it can be possible two time deduction in one policy in current year.
Mobile no....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — original insurance copy not issued

 Samuel F on Jan 19, 2018
Dear team,

I have not received my original insurance copy and i made payment through net banking and also your agent collected a cheque from me earlier which they have not returned still. Kindly provide me the original copy and the cheque which was submitted.

Policy number: og[protected]-00006909
Product: car insurance
Email id: sam_199119@yahoo.in...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — sarve shakti suraksha_shocking policy revellation_no.0296174667

 chalkeamit21 on Jan 19, 2018
Hi,

My name is amit anant chalke; i am an ex-ericsson employee.
Citi bank and bajaj allianz executives offering 'sarve shakti suraksha' policy to all employees at the time of joining.

I am one of them, who brought this policy 5 years back.

At the time of taking this policy, executive said, that this is investment policy and it is offering benefits of rs, 7, 20, 000/ at the end 10 years, (Of monthly premium of rs. 1500) along with insurance benefits. Also, we can withdraw money after 4 years without any deduction in it.

Hence i...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Allianz — esc schedule and penalty charges levied

 uday1806 on Jan 17, 2018
This is regarding ESC schedule issue to deduct premium for the policy with number [protected]. ESC is scheduled to deduct the premium from my account (Standard Charted Account) on OR before 5th of Every month. Everything went smoothly until Aug 17, But In the month of Sept 17, ESC request sent by Bajaj on 19th and 29th where which my account is not sufficiently funded. I usually transfer all my money to a different account by 10th of Every month. Bajaj did not let me know that they were sending this request on 19th and 29th which resulted in ESC return due to unavailability of funds which SCB is...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — health insurance policy

 Benni thomas on Jan 16, 2018
Health guard-individual policy og[protected]-00000155 benni thomas oc[protected]-00008174 30/10/2017 0 closed
I am holiding above insurance for me and my family since 2010.in 2017 i had a stroke and hospitalized for a week time. Since the particular hospital is not in the cash less list of bajaj allianze, i made a claim after words for rs. 50k + along with complete investigation reports and discharge summery. But bajaj all inge denaid my claim while asking more history which doctor was not able to provide....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — non credit of mature amount for policy no 0076396115

 Tannu1 on Jan 16, 2018
I submitted my all details for claiming the mature amount on 28/11/2017
The branch officials are helpless and not giving correct status of my policy [protected]
The payout generated on 29/12/2017 after continuous follow up with branch, mail and customer care number
The amount credited on 9/01/2018 thru dbt
Please bifurcate the delay compensation amount if any.
The pension policy has been rec'd ....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — I completed from my side all procedure to take agency but from opposite no fallsup

 jimit jangid on Jan 11, 2018
Dear,
sir / madam .
I apply for agency for bajaj allianz general insurance for my wife name - pinky jimit jangid. I given all document and payment for exam rs.1000/- to mr arun mishra in june 2017. There after i continues follow up for that but no reply from them. One day they call me and say that mr. Arun mishra leave bajaj allianz comp . He given me other person number then i call, but no reply from them also. He give me another person no. Name chandra b pandey . He tell me that after one week ur exam done. But after one week no msg and no call from them. Then after 20 days ago...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — policy 0308571244 showing lapsed after regular premium payment

 abhilash s Kumar on Jan 9, 2018
My policy#[protected] with bajaj allianz is showing as lapsed even after regular premium payments. The premium amount is directly debited from my bank account 2nd of every months. But as per them they not yet received the payment on june and august months. As per bank statement it debited from account and credited to bajaj allianz. I am following up with the customer care team with these issue since november 10th 2017. They are saying it will be cleared in next 5 to 6 business days. But no luck, i contacted the customer care team through call and mail several time but getting same reply every time....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — due to not response bajaj finserv ref claim no oc-18-1101-6609-00011215

 rajatgoel83 on Jan 9, 2018
I locked the samsung tv complaint in bajaj allianz general insurance company as i have an extended warranty with them. I was asked to share the pan and aadhaar copy. While asking, i was told it is mandatory to provide pan and aadhaar copy every time whenever i locks the ticket otherwise my query will not be entertained. Now my question is when both the documents are already updated at the time of warranty, then why again and again? They cancelled my ticket without any intimation due to non-submission of the documents. Despite calling many times in the customer care, marking emails to the management...
Complaint comments  Read comments Complaint category Utility Services

Bajaj Allianz — not adding cng in my insurance [Resolved]

 jaikrr on Jan 8, 2018
Hi sir,

I have taken a insurance in end of nov for my car hr-12-ac-7921 from bajaj allianz which has been started from dec 5, 2017. And at the beginning of dec itself i have added cng to my car and i am requesting sales guys of bajaj allianz to add cng in my insurance (Which they promised me when i was purchasing the insurance).

Its more than a month now neither they are adding cng in insurance nor they are giving any answer to me.

My insurance number is : og[protected]-00080406

Guys to whom i am mailing my request are :
Subroto...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — policy not issued on time

 sangruddha on Jan 6, 2018
Policy no og[protected]-00099031

Can bajaj allianz please reply to just one question? How are you justified in emailing me the policy soft copy on 30th december 2017 when i have paid for the renewal on 23 december 2017 itself? During this period i could not take out my car because i did not have any document to support i have a valid policy. On top of it ms. Trupti kakade (Priority handle desk) barely understands my mail and only recites just one thing in the infinitely long trail mail that everything is correct. Also apparently she has mastered the art of writing mails in disappearing...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — not supportive but cheating

 Dr. Amol Khedkar on Jan 6, 2018
To everyone reading this.. My humble request do not buy a single policy from bajaj allianz and at least don't buy sarve shakti.. It's completely useless and u can find much much better policy from others.. Another request if u already have the same better go and surrender even you have a little loss and go for some sip than this.. I tried my policy surrender and it's 3 weeks now.. But bullxxxx bajaj allianz customer service couldn't even give me a proper status of its surrender.. Height of their service is the cannot even find out hardcopies sent to them which we have to send tracking numbers atleast...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz Life Insurance Company Ltd — change in policy holder's name

 Swaroop Varadaraj on Jan 5, 2018
Hi
This is regarding my policy number [protected]. The policy was initially taken by my father mr. B s varadarajulu with my name mr. B v swaroop as life insured. He passed away on 22nd of february 2016 and since i am the life insured in the policy i wanted to change the policy holder name to mine and nominate my wife. I had submitted set of documents on 03rd of december 2017 to change the policy holder name to your rajajinagar branch office in bangalore and they told the same has been forwarded to the head office and there has been no updates on that and when contacted with your customer support...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — life insurance claim

 Srinivas Paruchuri on Jan 3, 2018
This is Srinivas having a Policy#[protected], got matured on 2nd Nov 2017.

None of the people from BajajAllianz responding about my claim process which raised more than 5 weeks. None of Bajaj Allianz team shared communication updates about my policy maturity until i reached to customer care on mid of Nov 2017. As per updates from Customer Care officers, I have visited nearest branch and raised a maturity claim request on 21st Nov and submitted all the required documents.

When i verified branch officers about process time for clearing maturity request, i got a response...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — maturity claim not received

 PS Chawla on Jan 3, 2018
My father hold life insurance policy which was matured feb 2016 and claim amount of inr 47778 was paid by bajaj insurance on march 2016 through cheque. How ever no such transaction of this amount had been seen in bank accounts.

The company even not share bank details in where the cheque was encashed.

The cheque received either by collected local office or by courier. However no such records are seen (Any signature of receiving) in company records....
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — fire insurance claim

 sahilkh18 on Jan 2, 2018
I am just fed up of following up with this company for my claim amount.

My house caught fire on 1st oct 2017. I registered a claim the same day. It's been 3 months, and i still don't the claim amount in my account. Everytime i followed up, i used to get an excuse stating it is being processed. Finally, in dec, i was told that the claim amount has been released and the cheque is being sent to my address. However, bajaj sent the cheque via speed post (The company is so miserly, that they don't have the capabilities of sending the cheque through the normal courier service). The ips...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — complaining about home insurance claim department

 Kirti1106 on Jan 2, 2018
We have home insurance policy no. Og[protected]-00000260 of content insurance. As soon as we paid premium, we have not yet received broucher of terms and conditions we availed in policy. The terms told us at the time of purchase seems different when we proceed for any claim against our home content.
We have numerous claims lodged but single hasn't been approved. Sometimes the claim department of policy mr gautam say that it doesn't cover battery dead of laptop. We had complaint regarding our led motherboard but he refused to settle claim. This time i have lost my mobile phone, but some...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — policy not issued after payment. in 72 hrs

 Gaming Creeper on Dec 30, 2017
It is more than 72 hrsthe policy is not issued. Please find the receipt of payment received by u

Bajaj allianz general insurance company ltd.
1st floor, tower 1, commer zone, samrat ashok path, jail road, yerwada, pune - 411006 contact
No: 66240100; fax no: 66240111
Receipt
Receipt number[protected]
Receipt date 27/12/2017
Business channel
Received with thanks from religare finvest ltd.
(Customer id :[protected] a total sum of rupees twenty four thousand seven hundred
Eighty only by,
Instrument
Type
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — rude behaviour of your territory manager, mr. rajaswara chava

 Rake1970 on Dec 29, 2017
I rakesh kumar, working as a senior manager in canara bank, hyderabad. My car insurance (From other insurance company) has already been expired and wish to get the insurance from bajaj allianz insurance company due to tie-up arrangement with canara bank. I met your territory manager, mr. Rajaswara chava at hyderabad during official work in a branch and he assured me that you will get your car insured immediately. I have called him many time over his mobile no. [protected] but he is not picking up my call. He is not able to serve me then how will he serve the huge number of borrowers/customers belongs...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz General Insurance Company Limited — health guard policy (policy no: og-09-2201-8401) increased sum insured without customer prior permission

 nileshvad on Dec 29, 2017
Dear sir / madam,

I am holding baja allianz general insurance company limited’ s health guard policy (Policy no: og[protected]_) for my family since 2007. The sum insured of each person was inr 100000. Last year i have paid premium of inr 6250.

This year i have received premium renewal notice with sum insured inr 200000 for each person with premium amount inr 15194. We have never requested for sum insured inr 200000 for each person & i don’t want sum insured inr 200000 for each person as my financial condition is not good & i cannot pay inr 15194 as a premium....
Complaint comments  Read comments Complaint category Insurance

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