Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 53%
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1619
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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1800 209 5858  [General Insurance Service]
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1800 3000 7272  [Reliance]
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1800 102 5858  [BHARTI]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

Customer satisfaction rating
53%
Complaints
1619
Pending
497
Resolved
736
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

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Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — for withdrawal of pf amount [Resolved]

 elugoya sreekanth on May 18, 2019
Dear sir/madam,
I am sreekanth elugoya, i have worked with bajaj allianz financial distributors ltd. For about 1 year then i have resigned my job. I want to claim my pf amount thourgh online, but in online portal it is mandatory to update aadhaar number. For that i have already uploaded details in online portal and the same has to be approved from your end. Please approved the details, so that i can withdraw my pf amount.
Please provide me hr contact no. Or mail id.
Please do the needful as earlier as possible.

The details of the pf given below.

Company...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Allianz — duplicate copy of previous policy document required urgent

 pratiksha.babre on May 17, 2019
I want duplicate copy of below heath insurance policy number urgently.

I called call center so many time but no response. They just say we will send you soon but till now, i don't received. I am fed up with this. I am switching with another health policy

Policy numbers are
Og[protected]-00000270
Og[protected]-00000263

Scrutiny number 57834458
Name kanta rangarao babre

Regards
Pratiksha babre
Pratiksha. [email protected]
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — renewed car insurance policy not received (trace id 7239912), customer id #79054059

 kumari sunnita on May 16, 2019
I have renewed my car insurance policy no. Og[protected]-00012653 on 9th may 2019 with online payment through the link shared with bajaj executive (Vikrant shelke (Vikrant. [email protected]). Payment was successful and received confirmation also. But i have not received my renewed policy (Neither soft nor hard) yet. I am following up with customer care, but there is no satisfactory answer. My complaints no. Is 7832079
My existing policy has expired on 11 may2019. It is bothering me not have my current policy because i can not use my car.
I have been calling and mailed also...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz General Insurance Company Limited — claim of extended warranty of three years on samsung led tv of model 55593

 Deepak Bhilare on May 15, 2019
My name is dipak d. Bhilare.
I bought a tv from rahul electronics, borivli east, mumbai with extended warranty of three years of bajaj allianz general insurance company limited.
My tv has black spots and lines appearing on the screen and people from bajaj allianz are saying that this problem can not be claimed under the warranty and they are not ready to replace or repaire the tv. On 15th may 2019 i spoke to area manager of bajaj allianz whose mobile no. Is [protected] and whose name was told as shraddha by bajaj alianz customer care also denied the claim and said that such problems...
Complaint comments  Read comments Complaint category TVs

Bajaj Allianz — two wheeler insurance

 Cedia Seller on May 15, 2019
I purchased bajaj allianz two wheeler insurance from policy bazaar for my vehicle mh12nz2355. Now i applied for transfer of ownership of vehicle where ownership needs to be transferred from 1st owner to 2nd owner name. It has been almost more than 2 months the policy didn't got transferred on my name. I am following up with policy bazaar team but everytime i get reply that policy issuing company is delaying it from their end. I have uplaoded inspection video twice on policy bazaar site still nothing happened. Kindly initiate further process on priortity or initiate refund and cancel policy (Screen...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Bajaj Allianz — money was deposited against premium (top up)

 [email protected] on May 14, 2019
Hello,
I'm having a policy (Policy no - og[protected]-[protected] with name of garima baliyan (Id[protected], and running this policy since 2008.in this regard, last year in 2018 at the time of renewal we paid 20k to your insurance adviser (Sanju - id[protected] for top up the policy and to renew the policy.

Since then we have been following to him to share our policy copy but he didnt send it to us, this year again when we chased him for renewal then we came across that he did'nt make any top up in policy and kept the remaining amount with him only (Almost inr 8500/) this...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — amount paid but policy details not sharing by them.

 Dipu5268 on May 11, 2019
My policy was going to expire on 7th may2019 and i paid the amount for renewal on date of 6th may by the link given by branch. But till now i didn't get my policy details and documents. When i am calling to branch they are not responding properly also not replying my mail. I raised complaint in customer care but no solution. Now my policy got expired and i don't new policy details. Not able to understand if something will happen and suppose traffic police will catch then who will be responsible for this.
Don't know why branch people are treating like this.
Proposal number:[protected]...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — non professional approach of surveyor gaurav sharma

 Iknoor singh on May 10, 2019
Sir i want to provide only general information that due to surveyor sh. Gaurav sharma your car insurance business is badly affected. Against the advice of car showroom owner i take your company car insurance poilcy on alto k 10 hr01 am 8911 but this is proved when i claim a car insurance. Sir i parwinder singh working as quality inspector in central government. My own joint family have 3 cars and 4 bike. But from now we never take chance with your company due to your surveyor gaurav sharma. When i also talj with management of hoshiarpur automobile they also tell me this problem will exit with your...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — proposal for health policy rejected due to hypertension

 edina28 on May 10, 2019
I had inquired about bajaj allianz health policy for my mother aged 53 years with pre existing hyper tension which was conveyed to the employee of bajaj allianz, he asked me to go ahead with the medical check up after i paid the premium amount as a protocol for the health policy.

Once the medical test was done i got a call after a week saying that the policy was rejected because of hyper tension.

If a policy isnt given to a person with hyper tension why do they still ask you to go for a medical check up and then deduct the health check up amount and refund the premium...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Allianz — incorrect car no

 Gurjeet Khiva on May 10, 2019
My complaint may seem very silly but it is a proof for bajaj allianz's ignorance about customer's issues.

I bought the subjected policy for my tata tiago. But they mentioned it wrongly in the policy as elegance.

I have been contacting the customer service both by phone and email for the simple correction in car's number. They are not even calling me back to explain what's the challenging thing in the correction.

It's been frustrating and i am not using the car for several days due to this as i came to a point they will trouble more in case something...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — pa cover for owner driver

 [email protected] on May 7, 2019
I purchase a long term two wheeler policy no og[protected]-00030166 on bajaj allianz portal through bajaj allianz executive and during conversation with executive, he told me that rs. 1500000/- cover for driver, rs. 200000/- cover for co passengers and rs. 100000/- cover for third party damage which is also shown in quote and i paid rs. 4200/- as per the direction of your executive online but as per your policy recd by post there is no cover for owner driver.in this regard i had contacted so many times to your customer care and their immediate seniors and also sent mails dated 14 jan, 15 jan,...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — car number incorrect

 Gurjeetkhiva on May 6, 2019
My car number is incorrect costumer care not response me my car number is pb04aa6338 but number is showing pb04aa3668 your agent mr dhanjay mistake to fill in my car number & my address please re correct my car number and my address my mobile phone no is [protected] please support me to change my car number and my address also plz improve your costumer care to support your costumer...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz General Insurance Company — non settlement of car insurance claim

 ved1974 on May 5, 2019
Claim number : oc[protected]-00016355
Policy number : og[protected]-00036010
Insured: ved parkash kumar
Vehicle no: dl4cab 8875
Loss date:[protected]

They are expert in claim rejection and raising objections:

Objection i: you have led late/informed us late so “aapka claim nhi
Bnta “
My reply: when my car was not there, i immediately called pcr 100.
I received messages from them. I showed them and send also to
Company

Iind objection: i received letter stating final notice, which stated
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — duplicate policy papers for policy no0347516487 policy no

 BVadagave on May 4, 2019
Please send me duplicate policy papers for policy no [protected] on the name of balaso sadashiv vadagave, i have lost my policy papers please send it urgently to my address as follows
Balaso sadashiv vadagave
Plot no 35, p d bhosale nagar, morewadi, talks karveer, dist. Kolhapur, maharastra
Pin 416013
Thanks and regards
Balaso sadashiv vadagave...
Complaint comments  Read comments Complaint category Other

Bajaj Allianz — insurance agent

 [email protected] on May 4, 2019
My bajaj alianz policy agent is very bad behavier i call him but he is not reply i have a policy and i want to cansel my policy i will call him before 25 days but he don't get any reply so plz arrange a call from bajaj alianz on my no [protected] and help me to cansel my policy that is very bad service from bajaj alianz company and agent we r totally unsatisfied so plz resolve my problem as soon as possible if the company not take serious so i will take a legal action and take help consumer court and do complaint also in irdai...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — health insurance sreelekha

 chowdhury_bk on May 3, 2019
Sreelekha das policy no og[protected]-00002219... Visited emergency dept of iris hospital on 1st may 19... She is experiencing huge pain in her whole abdomen.. Post usg, doctor suspected of appendix. So she got admitted... On 2nd may there was an operation where apart from appendix, doctor removed sist. Currently she is in icu. She is facing pain on initial days of her menstrual period.. For which she consulted gynocologist in 2017... That doctor asked to do usg in which no abnormality was detected. Thus that doctor has advised some calcium vitamin medicine only... We have submitted all these...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — og-20-9906-4032-00000001 - wrong details mentioned in home insurance policy

 Sanjeev Yadav on May 3, 2019
I have gone through bajaj allianz for home insurance policy and given all the details multiple times, paid all the said amount without any negotiation.

They generated a policy "og[protected]-00000001" but with wrong details.
Of below:
1. Mobile number - called customer care and requested to correct it asap
2. Wrong address mentioned in insured property section

For point 2, i call multiple time to that executive, his lead - sobha dodmani but they did not respond, even not picking the call. Picking my call and put it on hold or disconnected after...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — non refund of insurance policy money despite cancellation (bajaj allianz life goal assure policy)

 Shailja Kachru on May 2, 2019
I had purchased a bajaj allianz life goal assure policy from policy bazaar (Policy number: [protected]) on march 27, 2019. The softcopy was given to me on april 9, 2019. As per the bajaj allianz rule the policy can be cancelled within 30 days from the date of receiving the soft copy.
I have paid a premium of 60, 000 against the policy

The risks and other details were not shared with me clearly by the policy bazaar advisor and i therefore send a cancellation request to [email protected], & [email protected] on april 29, april 30 for refund. I have been follwing...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz General Insurance Co. Ltd — health guard (floater) insurance policy

 CPSrikrishna on Apr 30, 2019
Policy Number - OG[protected]-00000015

We have been having the above mentioned policy for the last 4 years and the premium has been paid to our agent Shayed Ibrahim ([protected]) - Company Name Hi5 insurance Services, Chennai - Partner ID[protected]. Post receiving the payment from us, he will renew the policy and send us the renewed document.

This year, we transferred Rs. 12, 404 to his account in the 2nd week of April and the policy has not yet been renewed.

Syed has stopped answering our calls. He sees our whatsapp messages but there is no reply.
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — want to purchase mutual fund

 nayyarrana on Apr 28, 2019
Dear sir
I m a nri i used to live out side india.
My name is nayar rana and my policy number is [protected] i purchased this policy before going out side india before a week. I got the email of policy bond throw email i read it there was a mistake of my account number i give the email about it. When i read the bond it was a receipt of 10 000 rs one month but i give the money whole year 120 000 rs i have given the email so many times to bajaj allianz but no response.
I got one thing more when i go to the bajaj allianz office in my city sharanpur uttar pardesh to purchase bajaj...
Complaint comments  Read comments Complaint category Health & Life Insurance

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