Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 51%
Submit a Complaint
1477
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​  [Life Insurance Service]
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1800 209 5858  [Any Landline/Mobile]
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1800 209 5858  [General Insurance Service]
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1800 3000 7272  [Reliance]
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1800 102 5858  [BHARTI]
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1800 22 5858  [MTNL/ BSNL]
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Phone:
Phone:
+91 20 3030 5858  [Customer Care]
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Fax:
Fax:
+91 20 6602 6789  
+91 20 6602 6667  

Customer satisfaction rating
51%
Complaints
1477
Pending
502
Resolved
628
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bajaj Allianz related photos (146)

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — partial withdraw and policy foreclose amount not credit in account

 sushil sirari on Oct 18, 2018
Sir,

It is to inform you, in urgent need of money i decide to partial withdraw money from my bajaj allianz life insurance policy no [protected]. I called customer care and as suggested on 20 sep 18 i visited your branch at jhandewalan new delhi for the same. After completing all the formalities i assured by your staff to wait for 10 working day and amount will be credited.

After 4-5 days i got a call from branch that my policy is foreclosed due fund value gone below my premium i. E. 15000.00 rs and they ask me if i want to continue the policy. I told them no need please...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — delay in policy closure processing from bajaj allianz life insurance company limited

 Sowmya_21 on Oct 18, 2018
Dear sir, i have availed a life insurance policy through my bank (Citibank, m g road, bangalore) from the above mentioned life insurance company in the month of december 2011. Below are the details of the policy: name of the plan: sarve shakti suraksha policy number: [protected] policy holder name: sowmya mohan, master policy holder: citi bank (Processed through my salary account). I decided to surrender my policy in the first week of october 2018. I sent the requested documents through courier. Courier details: bluedart airway, bill number : [protected], delivered on 4th october to the below address:...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — return of ncb credit on the new policy

 Vivek Newar on Oct 16, 2018
Ncb benifits makgm651bjn312695.

I wanted the ncb transferred from my old policy to the new one. The company has sent an email that it has been processed but cannot repay since there is an it related issue. All efforts to get a revert from the company has fallen through. Even to the level of ceo of bajaj - mr tapan singhel.

I think the company could have come into financial stress.

Kindly assist...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — bajaj allianz sarva shakti suraksha - surrrender

 vinz bruce on Oct 16, 2018
I have taken Bajaj Allianz SARVE SHAKTI SURAKSHA policy through CITIBANK and have been paying premium for the same @1500 pm for the past 7 years
(premium is deducted automatically from salary account)

Now I want to surrender the policy, so i have followed the ways they suggested abd but NO LUCK - i am not getting my money back

1) Aug 6 i approached local bajaj allianz branch and submitted all necessary documents. they said one month i get my money back. i have waited one whole month and called to customer care and they said, its group policy i need to submit...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — car insurance claim for my i10 car

 mitraparimal on Oct 13, 2018
Dear sir
I have submitted an intimation on 08.10.2018 regarding an accident at sithimore at kolkata on 07.10.2018 and my vehicle got damaged. My policy no. Og[protected]-00051428 of baja allianz. Vehicle is lying at bakkackpore automobile workshop from 08.10.2018. One mr. Sujit dey has completed the inspection only on 12.10.2018 but yet to give permission to the above dealer to start repair work. My want my vehicle is repaired quickly for my use in this festive season. I am given to understand that clearance not given for want of verification of ncb claim from earlier insurer namely m/s...
Complaint comments  Read comments Complaint category Cars, Vans & SUVs

Bajaj Allianz — non receipt of foreclosure life policy

 rinucherian on Oct 10, 2018
Sir, i have purchased a policy [protected] from bajaj allianz insurance company ltd on 28 march 2007 with a single premium of rs 20000. My agent told me that only one premium is sufficient, hence i paid only one premium. Policy was prematurely closed by the company quoted reason that minimum 3 premiums were necessary to run the policy. The fund value as on 08 jan 2008 was ₹ 26792.34. I was contacted by the agent stating that in order to keep policy i have to pay premium and he would part with some commissions, which i disagreed and filed a complaint in 2008. No action was taken and neither received...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — not giving insurance amount

 Vishvajit Sharma on Oct 9, 2018
Dear sir

My self vishvajit sharma and policy no. Is og[protected]-00122320, claim no. Oc[protected]-00016179 and vehicle no. Hr26 ah 3535

The car (Mount, axle, chain case cover, etc) damaged on road due to an accident on 21st sept 2018. Your surveyor mr. Aakash to surveying the car. He is saying it was not accident according his assumption. I am not satisfied with surveyor mr. Aakash. But it is accident and i can prove it that was accident on road.

So plz tell me when you will give my claim amount.

Regards
Vishvajit sharma
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Bajaj Allianz — loan amount not received

 Aswinkumar c on Oct 8, 2018
Hello sir
This is ASWINKUMAR's friend. You called to him abt loan eligibility and convinced him to apply for loan and you gave assurance to him for loan amount. And you demand some formalities to process the loan sansaction like processing fees, insurance, and GST. We paid the amount Rs. 32600 nearly on month end. We paid the amount on time as per your deadline. But still we didnt receive any single amount in our account, we called you regularly still they said in process only. We have a question for you. is it take 15days to process the loan amount of Rs. 1 Lakhs.? If it is in process means...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Allianz — no response for policy cancelation request from past two weeks

 mskumar507 on Oct 5, 2018
I, shrawan kumar manthri purchased bajaj allianz life goal assure policy#[protected] from bajaj allianz in the month of august and policy effect data is 23rd aug. 2018 and expire date is 23/07/2018. Received policy documents on 25th aug. 2018, after receiving the policy documents, i have read the whole document and decided to cancel the policy as it doesn’t serve my purpose. When i reached policy bazar to cancel the policy (Purchased using policy bazar agents through online) they asked me to mail directly to customercare@bajajallianz.co.in so that it will be cancelled. I did the same, mailed to...
Complaint comments  Read comments [4]Complaint category Insurance

Bajaj Allianz — policy angaint loan fraud case

 Sayed Rushna on Oct 3, 2018
I am rushna vasim sayyed from ghatkopar complaing u about fraud case done with me in the name of bajaj allianz life insurance policy loan. In 12 september i had a call from neha from bajaj allianz life insurance. Fro. Gurgaon harayana delhi.she told me that we r selected for 0 percent interest loan from bajaj finance. They will provide us loan of 21 lac for 15 years ..at 0 per cent intrest..we have to pay them 35000 as quarterly payment as 3 month instalment now..we agrred and pay them 350000 in their account..next day tusar called us and told to pay tds amount of 52500 and noc amount of 50000.now...
Complaint comments  Read comments Complaint category Loans

Bajaj Allianz — policy cancelled application

 Kanji Jadav Kishan Barot on Oct 1, 2018
Your GROUP TERM LIFE insurance with LAN 5E9GTL88923817; has been issued with policy no.GTLN_[protected]. Policy document will be couriered to you in 15 days. Regards, Bajaj Finserv

Name jadav kanjibhai haribhai
Mobile no [protected]
Address AT HALVAD BEHIND BUS STAND POTRI ROAD TA HALVAD DIST MORBI. PIN 363330
PRODUCT PURCHES LG FREEZE
DEALER SHIV SALES HALVAD

YE POLICY MUJKO NAHI CHAHIYE
PLEASE SIR YE PILICY CENCLE KARDO...
Complaint comments  Read comments [1]Complaint category Refrigerators

Bajaj Allianz — life policy claim not giving

 Avibansal07 on Sep 30, 2018
Dear sir do not give me claim i am apply two time claim disabilty but saying facutre im sending disabilty certificate in bajaj office. But tell me worng. Do not read my documents plz give me claim otherwise. Im add your company news paper nd tv add on news chennal. And legal action against your company in the court nearby me. And galli golach hona padega mujhe.
Thanks
Avinash bansal
[protected]
Patiala
Punjab
147001...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — rejection of claim by bajaj allianz general insurance company

 vivek_gtc on Sep 30, 2018
My complain is that i was purchase a ac from n r electronics jammu on[protected] at the time of purchasing i also bought two year extended warranty from bajaj allianz general insurance company insurance period starts from[protected] to[protected]. On[protected] i registered a complain in bajaj with complain no oc[protected] 00000017 dt[protected].
A technician come at my place and taken pic of the damaged internal part and after seven days he come and sign from me and ask that company does not provide parts without ur signatures. I said ok and i sign on his documents. He takes more two day's,...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — loan against

 guna balan on Sep 29, 2018
Hi team,

This monday (25-sep-2018), i have been contacted by a person named anand. He said that he is calling from bajaj finance. I got a approval of 2 lacs rupees, for that i need to pay 30, 000 rupees amount immediately. As per his words, i paid 30 000 rupees to ultra trendz enterprises. The next day, his mobile is switched off.. This wednesday (27-june-2018), i tried calling another number and they told me to pay 10, 000 rupees as a processing fees, so that 3 lacs amount will be credited to my account within 1 hours. Believing her words, hence, i paid 15, 000 rupees to ultra trendz...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Allianz — about death claim

 lavanya perka on Sep 27, 2018
It’s been more than a month my expired but still death claim not settled visited nearest branch in mancherial but still not resolved really fed up with the service. This is not the way to treat the customers in their odd times
Please find details:
Policy no-[protected]
Life assured name - perka posham
Please contact me on [protected]...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — bajaj allianz is not refunding my brother hospitalization bills

 Akash8888 on Sep 24, 2018
My younger brother antriksh singh is admitted in manipal hospital jaipur for stem cells harvesting for my brother ankush. Who was suffering from blood cancer. I ask for pre approval from bajaj allianze they denied cashless for that and advise to take reimbursement after treatment. However when i submitted all the documents for reimbursement they denied by saying that claim for[protected]b is inadmissible as per policy terms and conditions. When i buy the policy they never said anything now they are showing their term and conditions.

Request bajaj allianze official to look into matter...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — the worst service in the world

 ram1946 on Sep 24, 2018
Nobody should deal with this company since this companys service is very very bad. Whenever you send a mail to customer care you get auto response as detailed under: After this nobody will contact and your problem will never be resolved forever. The grievance department is still the worst. They may get back to you if they wish without knowing even what is the problem. Possibly handled by illiterates and handicapped personnel in Grievence department. I wonder whether this forum can move this company to the mail shown below since even tsunami has not been able to move them. Stubborn Non diligent personnel...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — policy issued without submission of kyc documents

 Akila Suresh on Sep 24, 2018
My name is akila. I have been issued with bajaj life insurance policy (Policy number:[protected]) even without sumbitting kyc documents. At the time of processing my application itself, i requested for cancellation of policy and further i didn't submit my kyc.
Still, the company has proceeded with processing my application and issued the same even without the required documents. Now, that they have issued the policy, i have to go through the normal free look cancellation method and i have been told that 100% of the premium amount will not be refunded. Appropriate deductions towards risk cover...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — not refunding my invested 5 rs 5 lakhs. in the year 2010

 Nasir Sayed on Sep 21, 2018
Details are that i had invested rs 5lakhs in the year 2010 in their invest plus scheme, i asked them to refund my amount with returns instead they are telling that it will not be given back as they had given life insurance policy along with the investment plan has lapsed, therefore your amount will not be. Returned, i am requesting them to return my money back with good returns since many years, but now i am fed up and fully harassed, i dont understand as to how any body could. Take and cheat you by not refunding the same...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — fake insurance issued by your cooch behar branch

 sukan35 on Sep 21, 2018
Sir, I renewed my two wheeler insurance from your bajaj allianz Coochbehaar branch. But they issued a fake policy to me. When I checked the policy details in MPARIBAHAN govt website then they are showing that there is no such existing policy for my two wheeler.

It is totally hopeless for me that some employees of company like bajaj is doing this kind of fraud practices.

Kindly resolve this matter as the earliest and inform me. Otherwise I have to go to CONSUMER FORUM .

My policy details are given in the attached file..

Thanking you
Complaint comments  Read comments Complaint category Insurance

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