Bajaj Allianz Customer Care
Bajaj Allianz General Insurance Co Ltd
Customer satisfaction rating: 37%
Submit a Complaint
1293
COMPLAINTS

Bajaj Allianz Customer Care

Bajaj Allianz General Insurance Co Ltd

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Address
GE Plaza, Airport Road, Yerawada
Pune
Pune District
Maharashtra
India - 411 006

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
1800 209 7272​
[Life Insurance Service]
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27
down
18
1800 209 5858
[Any Landline/Mobile]
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34
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30
1800 209 5858
[General Insurance Service]
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34
down
30
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7
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6
1800 3000 7272
[Reliance]
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7
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9
1800 22 5858
[MTNL/ BSNL]
up
3
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8


Fax:
Fax:
+91 20 6602 6789
+91 20 6602 6667

Customer satisfaction rating
37%
Complaints
1293
Pending
605
Resolved
328
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Allianz Complaints & Reviews

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Bajaj Allianz — customer service in the branch office

 Pravdiv on Jul 20, 2017
Today I visited your chaibasa office in jharkhand state west singhbhum district for the enquiry purpose. But no body is interested to attend. They only told me to ask operation in charge but operation in charge was also busy in chit chat over phone. He told me wait for 2 minutes but he was continuous busy almost 10minutes and not not interested to entertain . If clients will be entertained like this, who will be interested for dealing with you....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — surrender/withdrawl of sarve shakti suraksha policy

 sowmya lakkegowda on Jul 17, 2017
I opened a citibank account 5 years ago, and i was offered an insurance policy (Sarve shakti suraksha) from bajaj allianz, policy term being 10 years.
With a guaranteed 8% returns, and the locking period is 4 years.
It was 1500/- per month. My policy number is 0270419682. So till now i have paid 90000 inr.
But when i applied to surrender my policy the customer care representative stating that maturity amount would be only 79600 inr after deducting administration charges. Almost 10000 difference. And these deductions were not said while signing the insurance.
So coming...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Allianz — denied claim

 Sam Dabas on Jul 16, 2017
My name is pawan dabas and my maruti alto k10 and vehicle no. Dl 4c as 1491. My claim no. Is oc-18-1101-1801-00007303. At 25th june 2017 my car is damaged by an accident. After accident, i claimed for insurance but denied by the surveyor. After that i complaint against surveyor. But my problem is not resolved. Kindly solve my problems. Last step for me i will go to court.....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — motor claim

 Pankaj Pargain on Jul 15, 2017
My name is pankaj Pargain. I have filed for a claim. Claim no. OC181103180100008481.

This is for my car.
The policy number is : HBZ / 11422398

My mobile phone number is 9953326540.

I am not getting claim as per the accident took place. The surveyor told me that they can give me the claim for left fender, front bumper, and 50%of right fender however the back bumper is not covered however the back bumper was also damaged. Kindly look at this matter n approve claim for back bumper as well....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Sony led television

 mansoor01 on Jul 14, 2017
I have purchased a television fron rahul electronics and extended warranty from bajaj allainz policy no og-16-1000-6609-00280668 and complaint no oc181901660900002413 we are facing problems from 5 days still no executive visited no bajaj customer service saying will come check then may take more days for approval till what should we do during purschasing time promised to give service wthin a day now really worst service from bajaj so please i need a help...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Policy closure details

 Manikandan Poongavanam on Jul 12, 2017
I have taken bajaj allianz sarve shakti suraksha policy through citibank and have been paying premium for the same @1500 pm for the past 48 months. (Premium is deducted automatically from salary account)
Now i want to surrender the policy. I called bajaj allianz customer care but they were unable to furnish any details regarding what amount exactly i will be paid.

Master policy holder - citibank n. A.
Master policy number - 0279102625
Policy no - 0301253901
Member name - manikandan p...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Regarding Return

 cyrusmay13 on Jul 12, 2017
Hi,

This is in regards to the return of my policy. I have submitted the documents one month back and i am still waiting for the amount to be credited. Moreover i have escalated this issue to Customer care twice already and still no resolution whatsoever.

Bajaj Allianz policy number: 0317009093
Complaint number : 67660149.

Worst customer service experience ever " WE are waiting for the reply from Mr K Suresh just like you " . Seriously?

Guys whosoever is reading this don't ever take policy from these guys.

-...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Policy no 0320156314

 Muktikant Sahoo on Jul 12, 2017
Hi before i purchase policy local representative said as good policy conditions and nothing will be loss and the amount was
After purchased something different now my policy going to lapsed due to the amount is not payable by me.
Time of opening policy they said at least 3 installments policy will be lock.
But now its different from that and that amount which can not pay by me.

As a poor people i dont have that much money to continue that policy please requested to solve and return my money....
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Allianz — Motor claim policy

 Gooogle Mahi (Mahi) on Jul 11, 2017
Motor claim number : oc-18-1103-1801-00003001
Policy number : og-17-1149-1801-00118674

I got a letter from bajaj allaianz and they have mentioned that my car have been used for commercial, reward purposes therefore that had asked me too give statement that why should n't my claim repudiated.

However i am using my car personal travel and family travels only.
I have submitted fir copy where nothing mentioned that the card was hired or loaded as commercial vehicle.

Bajaj allianz is fake policy insurance agancy

They waste hours...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Delay in claim processing for bajaj allianz sarva shakti suraksha life insurance policy

 seshukumar vegi on Jul 10, 2017
Dear sir,

I have availed bajaj allianz sarve shakti suraksha life insurance policy through my bank (Citibank, hyderabad)

Below are the details of the policy:
Name of the policy: sarve shakti suraksha
Policy no: 0281646712
Policy holder name: seshu kumar vegi
Policy holder: citi bank (Processed through my salary account)

I decided to surrender my policy and i got in touch with the customer care of the insurers and asked them about the relevant documents required to surrender my policy along with a cancelled cheque to directly...
Complaint comments  Read comments [3]Complaint category Insurance

Bajaj Allianz Life Insurance Company. — Regarding my PF amount claim

 Bharat Parmar b on Jul 8, 2017
Sir, I have submitted the pf withdraw form with required documents to Pune office in last week of may. But till today I don't have any reply or reason regarding my pf claim. So pls take proper action. My name is Bharat Girdharlal Parmar. I worked at Botad branch as a ASM in 2010/2011. My email id is bgp5785@gmail.com. My emp no.was 9229. My P.F.no.MH/34020/91301.My mobile no.is 9924595499....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Very very bad service

 Mohitnonu on Jul 8, 2017
I am having Nissan Terrano for which I have Bajaj Allianz insurance with 0 dep, I put my car for claim on 04/07/2017 at bm Nissan showroom Faridabad, till afternoon 08/07/2017 there was no surveyor from company. After that surveyor send a person for taking photos, after seeing photos that great surveyor said that I will not get claim . Actual case was that I file a fir against my car fender and lock was broken at okhla bairaz but so called surveyor said he will give only one thing not both...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — My Bike Policy Documents not yet received

 Rohit Kumar Rathaur on Jul 8, 2017
Policy Number is OG-17-9906-1802 00168255,
I have not been able to get my policy yet, Whom I have complained to many times so I am very angry with your Policy Service, I do not like your service at all and I will not give myself the opinion of taking any further than myself.

My Home Address :-
Rohit Kumar Rathaur son of Shri Naresh Kumar Rathaur
R/o Mohalla- kaysthan-1, behind- Mata Maha Kali Mandir, Bilaspur Tehsil- Bilaspur District Rampur (UP)-244921
Mob-9917430094

My Office Address :-
AIRON?S Plaza, Shop No. 3, 1st Floor, Opp....
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Two wheeler insurance renewal

 Sahas K.S on Jul 8, 2017
I renewed my two wheeler insurance in the month of April 2017. The so called Bajaj Allianz executive helped me to renew. When I got the policy the registration place is mentioned as Hyderabad. Which is actually Bangalore. I have been following up with the status to change the place since 4months and not getting any response other than some waste email...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Indefinite delay in the Cash back payment of my policy - 4 months overdue

 kars19in on Jul 7, 2017
I've invested with Bajaj Allianz insurance for Super Cash Gain Insurance policy which has a cash back option... The first cash back was due to me on March 8, they had sent a cheque to my communication address, however since i'm not residing in that address it was returned back. After which there was no intimation to me through my e-mail or mobile no for the past 4 months. Now, when i got to know and followed up with their call centre employees for multiple times, each one (Laxman, Sunil Kharche, Rahul Kumar) come up with a new requirement or proof to be submitted in a new format and pretend to act...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — No Support on Motor Insurance

 anmolrawat on Jul 5, 2017
I have been trying to contact these guys for a week regarding my refund on insurance, but they are simply to careless to respond.

I had claimed my car insurance in May and was supposed to receive a refund from their end within 2-3 weeks. Now, when I decided to contact them regarding it, the customer care guys gave me two numbers: 011-66278000 and 01166278006 and asked me to call there for further assistance. That was after he had wasted my half an hour over several details and ids. I have been trying to contact both the numbers for a week now, one kept ringing while one was always...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Allianz — Bajaj finance cheating in policy terms and changing loan foreclosure charges from 0% to 4.6% without any prior notification

 asdarekar on Jul 5, 2017
My name is Ashok Shamrao Darekar taken personal loan of 9.5 lakhs from Bajaj finserv bank on June 2015. My personal loan account no is 402SAL10162993

While signing agreement bank person told & shown in written on document below condition for foreclose loan

· You should not close after 1 months

· There is 0% foreclose charges.

Today I am foreclosing loan by doing balance transfer from other bank. But Bajaj finserv bank now charging me 5% charges on my outstanding amount.

Regarding this I have send email several time to...
Complaint comments  Read comments Complaint category Loans

Bajaj Allianz — Unethical Behavior of Bajaj finserv

 Neeraj Kinha on Jul 5, 2017
I am getting repeated call from bajaj finserve promotion number 1409 823126/610324/614950/610327 etc for Loan Offer on daily basis around 10 to 12 times and as well SMS to take loan. I have neither asked for it nor looking for any. It also does not ask me to unsubscribe my cell number.

Please note that I am not looking for loan and it is very disturbing to repeated call from your automated machine. So please stop the same if not than i shall move to consumer court. My mobile no .9164072299 and landline number 918049183368....
Complaint comments  Read comments Complaint category Loans

Bajaj Allianz — No 0332128260 !

 J k bakhshi on Jun 29, 2017
विषयः- बजाज आलियान्ज़ लाईफ इंश्योरेंस कम्पनी से कराई लाईफ इंश्योरेंस पोलिसी No 0332128260 बाबत !
महोदया,
मैने आपसे पालिसी No 0332128260 के एक ईमेल भेजा था और आपने मुझसे DATE 22-06-2017 को बात भी की (COLL PH.No 02041055600 से किया, RECORDING भेज रहा हूं ) जिसमें आपने कहा था पोलिसी...
Complaint comments  Read comments Complaint category Insurance

Bajaj Allianz — Pf amount not received

 Puja Bajaj on Jun 28, 2017
I am puja bajaj. After reminding about my pf settelment no response is coming and they are tring to ignore it by saying my pf amount has already been paid to me... But how is it possible when all document related to pf is still with me, that is not dispatched to company. They are telling me some dates and for those dates i also attached my bank account details so that they can see no amount is being paid to me.. Now no response is coming from company.. Pls kindly see on it.. N try to solve it... When i am ready to cooperate company should also.....
Complaint comments  Read comments [1]Complaint category Insurance

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