| Address: Federal Towers, P.O. Box No. 103, Aluva, Ernakulam, Kerala – 683101, India | | Website: www.federal.bank.in/home |
I have been facing an issue with my Federal Bank account for almost one month. Following an unauthorised transaction, my account was restricted as part of the bank’s security process. I cooperated with the verification process and submitted the requested information and documents.
The bank has now informed me that the account has been unfrozen. However, the actual issue still persists, as I am unable to transfer my available funds to another bank account. Therefore, simply stating that the account is unfrozen does not resolve the issue I am facing.
Despite repeated follow-ups, I have not received a clear explanation regarding why the funds remain non-transferable. I have also been asked multiple times for information/documents that were already provided.
This prolonged issue has caused significant inconvenience and prevented me from freely accessing my own funds. I request the concerned authority to verify the actual restriction on my account, provide a clear explanation, and ensure that the issue is properly resolved at the earliest. Was this information helpful? | 
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