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[Resolved]  Bajaj Allianz — life insurance not surrender

Hi,
I have taken one policy one year back and now because of some personal urgency I want to surrender that policy, it is clearly mentioned in the document that I can surrender policy at any time but when I tried to surrender the same Bajaj Allianz team told me that I can’t surrender the policy now and I hv to wait for 5 years and after that only I can surrender the policy . They suggested me to stop the premium that means I hv to paid penalty too as my policy will be consider as default .
Any suggestions ? At least they should allow to surrender the policy .

Policy no : [protected]
Complaint marked as Resolved Apr 20, 2018

Complaint Status


[Mar 20, 2018] Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Bajaj Allianz Customer Care's response Mar 20, 2018 Dear Sir,

We apologize for the inconvenience caused. Please share your contact number along with your email address. Our team will connect with you soon.

Regards,
Bajaj Allianz Life Insurance Team.
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    Bajaj Allianz
    Customer Care Service
    Customer satisfaction rating
    78%
    Complaints
    1983
    Pending
    0
    Resolved
    1479
    Bajaj Allianz Phone
    +91 20 3030 5858 [Customer Care]
    Bajaj Allianz Address
    GE Plaza, Airport Road, Yerawada, Pune, Maharashtra, India - 411 006
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