[Resolved]  Bajaj Allianz — Sarve Shakti Suraksha Maturity Payout

Dear Team,

I am Maneesh Kumar Singh, and my policy number is [protected]. I would like to bring to your attention a discrepancy in the maturity payout of my Sarve Shakti Surakhsa Policy, which I initiated ten years ago with a sum assured of 960000.

Contrary to the terms and assurances provided by the Citibank agent during the policy subscription, my recent maturity payout only amounts to Rs. 284076 which is only Rs 44076 more than what I had paid since last 10 years. According to the policy guidelines, I was expecting to receive the sum assured amount along with the accrued interest on the total premium paid.

I request you to promptly investigate this matter and provide clarification on the apparent gap in the payout. Additionally, please inform me of the expected timeline for receiving the correct sum assured amount in my account.

Failure to address and rectify this issue promptly may compel me to explore legal avenues to resolve the matter.

Please find attached premium paid receipt.

I appreciate your immediate attention to this matter.

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Mar 10, 2024
Complaint marked as Resolved 
Bajaj Allianz customer support has been notified about the posted complaint.
Verified Support
Feb 07, 2024
Bajaj Allianz Customer Care's response
Dear Maneesh,

We've noted your concern and your details. Kindly allow us some time to check and update you.

Bajaj Allianz Life Insurance Team
Verified Support
Feb 07, 2024
Bajaj Allianz Customer Care's response
Dear Maneesh,

Our team has reached out to you regarding your concern and has shared the necessary details with you via email. Thank you.

Bajaj Allianz Life Insurance Team
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