[Resolved] Bajaj Electricals — Faulty cooler - dc-2015 - icon | |||
I have purchased a cooler DC-2015 ICON yesterday i.e.[protected]. After getting delivery at 9:30 PM - 9:45 PM, when I unpacked & was just pluged in, I found that, its fan is creating a noise like anything. When I gave a close look, then I found that fan & swing system is touching to each other that is why it is creating a noice. Whole night we spent our night in a gr8 summer duning the month of may. In the morning, when I registered a complaint to your call centre they provided me the complaint no. 4653104 and assured me that engineer shall visit with in 2 days. I was shocked... 2 days service for a defective piece supply to the customer in this summer.. Ohh..My god...I have choosen a reputated brand BAJAJ ELECTRICALS. Had I made a mistake..? Because we trust that Bajaj electricals is a reputated company & provide a good after sale service to its customer otherwise so much of lacal brands are available in the market in very low price as compare to the price which i have paid, company shud replace the product at earliest. Pls take a serious note on this. & replace the product Thanking you, ROHIT [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Bajaj Electricals customer support has been notified about the posted complaint. | |||
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+91 22 2204 3733
+91 22 4128 0000
+91 22 2204 3780
51, Mahatma Gandhi Road, Fort, Mumbai, Maharashtra, India - 400023
Apologies, We have forwarded your complaint to the concern department and they will revert to you shortly.
Thanks and Regards,
Bajaj Electricals.