Bajaj Electronics Complaints & Reviews

I booked a new whirlpool semi automatic washing machine (8.0 kg) from bajaj electronics, nizampet, hyderbad on 8th of sep 2018. Received the delivery for the same yesterday - 9th of sep 2018.

But the piece doesn't seem to be a new one. The drain pipe had water in it. On asking, the delivery guy and manager said, it happens.
And then when we observed the back portion of it, it was all messed up with dirt and the back panel is also not fit properly.
I am attaching the pics of the so called new washing machine.
I tried reaching bajaj electronics, but all 3 numbers mentioned are not working. Attaching the bill as well.

Also, i as a customer would like you to act against the distributor for cheating customers with second hand pieces and then bajaj electronics nizampet, for bearing all invalid and not reachable numbers as their primary contact numbers on the bill!

We bought samsung washing machine 9 kg from a ids, hyderabad showroom which had a free samsung phone with the purchase in july 2018. Due to free phone offer we went with a higher end and expense model. We were told after the payment that they don't have phone stock at the moment and they will inform us once the stock arrive. We called them more than 5 times but till now we did not get this phone. The staff have been arrogant sometimes and not willing to help. This is clearly cheating. Please contact me at [protected]@rediffmail.com. We have copy of invoice.

I purchased samsung mobile c7 pro c7-oif gold serial-no:85171290/imei-no:[protected] price:22400, invoice no:1229/18
/s-3150, date:15/05/2018, from bajaj electronics address - plot no.1-10-3, om vihar colony, main road, warangal highway. Afer uppal bus depot,
Medipally village. Boduppal, hyderabad phone:[protected], my phone started heating-up while charging since 20/08/2018, so i
Went to samsung service centre tarnaka hyderabad 27/08/2018, they checked the imei number and told that the purchase date is
06/03/2018 and its nearly 6 month old but i purchased it on 15/05/2018 and my warranty starts from 06/03/2018, i think i have been
Cheated and i request the bajaj electronics to replace my mobile handset with new mobile... Jahingir shaik mobile number: [protected]/[protected]

We have purchases lg oled yesterday i. E 27th july 2018 and was delivered yesterday itself but installation was not done.
We have informed bajaj electronics showroom and lg installation executives too but they haven’t responded and delayed installation.
Till now out oled is lying ideal
What kind of service are you providing??!
At the time of purchasing you people tell you all # about installation but in real theres nothing you can do! You wanted delays installations. You are just concerned about only about your commercial aspects.. Not at all bothering about costumers!
Bad seevice u people

Sir on 21 07 2018 i given dd dd got passed but your people till not delivered my articala phone no [protected] invoice no 1218/18/s-21851 dt 21 07 2018 in hyderabad attapur branch i have given dd on[protected] on[protected] my dd got cleared but my items not delivered i purchased 1 lcd tv, refrigerator and washing machine kindly resolve the issue on urgent basis please

My name is junesh jain, and i had recently daiking a. C from bajaj electronics - paradise. This was purchased with the help of bajaj emi card and i was told that on every 5th the amount will get deducted from my account. It so happened that the ecs cheque was presented on 2nd without any intimation, secondly, the cheque has been presented 4 times as on today without any intimation. The paperwork done by bajaj electronics was such a waste of time. Most of the executives are in the verge of selling without providing any information to the customer. All they ask is for signature and pan card. Horrible service from this company. All they know is to loot the customers. The paradise office phone number is not working.[protected]. We cant speak to anyone at paradise office. This company is highly unprofessional. Beware of buying from this company.

I purchased a double door whirlpool 265 literes refrigerator model neo df278 prm sn bronz 3s-20678 from bajaj electronics store based at 5-4-17, jn road, abids, hyderabad on 21 july 2018.
The product was delivered on 22 july 2018 with a defective freezer door that does not close properly and will effect the function of the unit and cause long-term repair issues, even after immediate complaint to the dealer in person at the store they are refusing to take any action and says it is the manufacturer responsibility and will not provide any replacement before any technician authentication of the defect.
The whirlpool office hyderabad has not sent over any technician yet to rectify the complaint and the incharge is being abusive and rude while customer queries.
The dealer has been misleading us from the first visit at the store and is not assuring any replacement or return and refund if the product is found defective by the whirlpool technician.

Need immediate action on this complaint

Regards,
Syed zeeshan ali mujtaba
[protected]
Hyderabad

My name is V.Naresh with no:On[protected] I made a transaction of Rs.4870 by swiping BOI Debit card no:[protected] at Bajaj Electronics at attapur branch for buying Galaxy A6+. But they said that they havent receive the money.So, I again paid 4870/- and brought the mobile.But the amount got deducted from my BOI account.So, I kindly request you to look ino this matter.

Hi Team,

I have a gift voucher given on my wedding which contains an invoice receipt worth 4000/- when i have reached kompally branch they have stated that this will not be valid here, could you please help us on this request As Early as Possible.

TIN No: [protected]
Receipt No: 1234/17G/ADV-104
Date:[protected]purchased)
Party Name: ARCHANA R

Thanks,
Archana R

I have purchased iphone 8 plus from bajaj electronics, kondapur on 28 mar 2018 with no cost emi up to 9 months from icici. But in my everyday statement i am paying interest. I checked with them they told me cashback of 8k and interest amount will be credited to my bank with in 90 days. I got 8k cash back but i don’t get interest cash back. Just now i checked with person, he told me interest amount will be credited after completon of all emi’s. Is it true? I have the bill and statement and the person acknowledgements. Please help in this regard.

I have purchased samsung j6 mobile on[protected] in bajaj electronics karmanghat, hyderabad-500079 with icici credit card for 14, 000/-, first executives told me that no cost emi on purchase but on the bill in the name of brand emi they have imposed me to pay 13% emi for 6 months below i have attached the bill so please verify and give me proper reasons for that..

We have purchased a refrigerator of lg company worth 40000₹ at bajaj electronics alkapuri branch. One of your staff (Shiva) asked us to pay 200₹ on the delivery of the product. But the delivery guy charged us 400₹. When we called bajaj showroom and spoke to shiva.. He spoke in a very rude way with a vulgar language.. When we said we will complain against him... He said.. "my name is shiva... Go and complain where ever you want to.."
It is not the matter of money.. We have purchased a product worth 40000₹... There is no problem in paying 400₹ as delivery charges.. But it is about your staff behaviour towards the customers..
We have purchased all our electronics in bajaj... We didn't expect that the quality of service you provide will drop to this extent... We are very unhappy with your staff.

I bought a washing machine from bajaj electronics chandanagar. After 3 workings days ie sundays ur team dont work it seems got a visitor from ifb saying that our guy will come for demonstration. After demonstration he found out that the machine is at fault. Da assosiate the people who supply told that the its a manfacturing default needs to be replaced it will take 8 working days. Approval has ro come from goa. Bajaj people first when i called the guys is not ready to listen to complaint makes yawing sound over the phone as if he is sleeping and not interested to take the call. Furious i made a visit to showroom they say that it will take another 48 hrs to register and replace. Luckily one more guy also has similiar complaint. Poor customer service from bajaj guys. I did not expect such a big giant co. To deal such a shabby way.

Dear sir/madam,
I am kasarla muthyam working as a asst. Prof.in a reputed engineering college-karimnagar,
I was purchased a bajaj indexation stove in spencers shoping mall in karimnagar on june-2016, my stove has giving trouble after the warranty, i have approached bajaj company service center to repair it, one week service center people was kept my stove in their office, at least they did not opened it in these week days, to be franc they don't have minimum knowledge to rectify the problem.
After one week the technical person told to me, that the board has damaged and it will take nearly rs/- 1000 repair.
I have take it back and repaired in ordinary shop for rs/- 100.
This is the dedication of your company service center in karimnagar.

Thanking you.

K. Muthyam-[protected]

I have ordered a samsung ac on 27/05/2018 and it was delivered on 28/05/2018 and the outdoor unit turned out to be faulty and ever they are telling me that will replace it and till now i. E. 04/06/2018 the ac is not delivered. I’m not happy with the way the dealer has handled my situation and would like to complain about it. I bought it from bajaj electronics paradise, secunderabad.

Sorry to state that we had a high opinion of bajaj electronics and its services and as such the product was costing couple of thousands extra, with the apprehension that the product reaches us in time to present it as a gift, to my dismay, the product was neither delivered till now nor a communication to that effect is made till i telephoned.
To be precise, the very purpose of booking the product to gift it on a special event is lost and makes no difference whether it is delivered or not.in fact, from a lower end product of 324 ltrs we had gone for a higher version of 495 ltrs by spending almost another 13, 000/- etc and end up in a mess.

Today, on an inquiry, it was informed that damaged product is available in the godown and hence waiting for fresh one.

Vvbs murthy
[protected]

Dear support,
I have purchased samsung smart tv on march 25th, 2018 at chandhanagar branch which has a complementary gift of bluetooth speaker.
Till date i didn't received it.
At the time of purchase your executive has assured that it will given with in a week but it has been 2months i have not received
Please do the needful

Vijay kumar
[protected]
Bill no. 1219/17g/s-21087

Sir i am darenna from hyderabad, today we went to purchase sony led tv at bajaj electronics at new nallakunta, hyderabad branch. But the manager insulted us. We ask them to show the various models and different prices. But they give the neglegence answers. Please change the staff and take the action among him... How did he says don't come to our show room. And you are not fit for buying the products... And he behaves rudely...

I took the bajaj popular smart induction from palam market. The induction was not working after few days. I registered the complaint as per the process. The case was transferred to l r pant in delhi, the service provider works according to his availability. It has been one of the worst experience. I have to be at home for the person to come and to look into it. The engineer comes to the house and checks the machine and said the machine is not working and have to be replaced. I was told they will give me a slip to change the induction. But it has been 2 months i am chasing and nothing has happened. L r pant services are pathetic, i am still waiting for the change.
I would appreciate if that can be changed asap.
Please contact me at [protected]

My name is B. Subramanyam ([protected]). Bajaj Electronics Very Very worst service in Nellore. I purchase Voltas AC and Greaser. Very worst service. we are purchasing they will tell lots of things free (told Manager & Sales person) but They will not deliver proper. I called many times to reception. She will not connect to sales person or Manager. every time she will tell sales person in leave and Manager went outside just now. I called 2 days 8 tomes in day. Same answer. Normally iam staying in chennai. They opened new shop in nellore. i think good service. Very Very BAD service Be careful when you are purchasing the anything. Pls write in paper commitment and take photocopy. Manager (shop incharge) also worst person. DONT PURCHASE IN BAJAJ ELECTRONICS. If any clarifications iam available in my number [protected].