Rupali Industries Complaints & Reviews

Dear sir,
I have purchased the Uf mem 6 x 750 = 4500,
Candle 2 x 125 = 250, O ring 6 x 15 = 90,
Courier 200Total 5040/- but invoice copy not to be send only delivery challan copy send.

Plz do the needfull...

Leakage of water purifier ....

In the month of July 2020 I bought RO open from Rupali industries.
Ro is in warranty, but company refusing to repair or replace it. Throughout the years I am facing problem for RO open filter, on an average I have to call company every 15days .
I suffered during this pandemic, due to ro open provider...

I am trying to reach rupali water filters for replacement of my damaged plastic bottle but not getting proper response from them.
Apart from that some fraudsters are cheating people under the name of rupali filters, after calling rupali customer services no. the call is diverted to those fraudster no's( [protected])asking customers to pay money on google pay first after which they will send the technician to repair the fault....

I'm residing at patel elysium, and doctors plus water purifier was installed by rupali industries, water leaking from backside of purifier, 1 week ago i called at rupali industries customer care but they said since personal not available for replacement we are currently not able to visit at your place, therefore requesting you to please send person to replace that purifier asap, i have warranty card provided by your company, and same are...

Purchased open ro 15 ltr.in march 18. The order form misplaced by me. Still they give me first service. But on second service they refused to give free service. I show warranty card n payment details, but very hopeless n careless treatment by rupali aqua. After purchasing their product you are nobody for them. Save yourself from harassment and feeling thugged... I called everybody, from the servent, distribution owner to company. Nobody cares...

I m from Khatav Satara... I had purchased rupali industries RO water purifier... my water purifier not working from last 2 months. we had many time complaint with your dealer but there is no responce. we are frustaede of your services.. pls support us to get my water purifier on urgently.
need your prompt response urgently.

my complete address as mention below_
Suhas Pandhare
at post - Khatav
Taluka...

Hello, i am from pune. I have your barc water purifier from last year's.
Today my wp tube was broken. Water yeast also bad..
Please come to repair.
Adv. Abhay patil
Flat no. 16, 6th floor,
Omswarup apartment,
Raigad villha,
Sr. No. 16,
Ambegaon pathar,
Behind bharti vidyapeeth,
Pune 411046.
[protected]...

The rupali bnova water purifier (Uf+uv+charcoal etc, cost rs7500/-) which is under warranty is not working for more than 10 days. Even after repeated telephonic complaints there are time delaying answers and no personnel came to resolve or even check the problem.
Even in the at the time of purchase the product was faulty and needed replacement of the uf. Even after the replacement the water was smelling and testing like chalk or chlorine...

Dear all this is make you all alert on rupali enterprises and rupali industries, muskan enterprises, shree kumaran enterprises, names on this company fool people on self employment is a complete scam, they don't even have the website and ganga ([protected]) fools everyone & acts like the worker at the factory until the time you buy machines from them, they wil ask us to deposit the money in their account and till the time they receive money...

To whom so ever it may concen,

Dear Sir,
If any supreme authority really wants to remove anomalies in the service provided by Rupali, and then only go through my grievance, otherwise do not take any cognizance of it.
I am regular user of Rupali's Swaraj Machine from last 17 months, it is to feedback that the after sales service provided by your firm is very poor and behavior of service centre representative...

One and half year back i have purchased new home hence i have purchase new water purifier form Rupali Industries. it was installed @ new home before we move there.
Initially water was bitter in test for few days, but immediately from first week we can see dirt accumulated inside the container where purify water is store. For the first time i have clean it and place it gain, since its manual cleaning system. Again same thing Happen,...

I have purchase product one year back. initially the water storage box was transparent and test was bitter, since the dirt accumulated inside the water purifier was clearly seen, when we have complaint again and again they have replace the box blue transparent one to white non transparent. saying direct sunlight is problem. But even after changing the box problem remains same.
Since then i am keep completing but no one return to check,...

B nova water purifier is good but i wanted a product guide for self servicing at home but they are not able to provide for the last 15 days. I had mailed a couple of times asking them to atleast send me a soft copy or put up on their site but no response. only says we will get back shortly. my request to the management to please do the needful as it is already 15 days and yes i dont need servicing of my purifier. it is working perfectly only...

I am satisfied customer of rupali industries for rupali aqua water purifier of product named b nova. Using for long 2 yr. After getting good service and satisfied with product i wanted to order 3 more for my office but i am surprised that they are not giving discount. I contacted their head office but still they are unwilling to give discount on bulk purchase even though i m existing customer of rupali aqua. The customer service does not...

I am using B nova 3 stage online purifier for past 2 years.. great product. i did not get any trouble but now after three years they are asking me to go for amc. i dont know why amc is needed as there is no trouble with the water filter. i think company must not charge amc. then what is the use in paying so much initially and then again pay amc. i spoke to company hq but no one willing to listen saying the amc is important and mandatory....

I purchased a B nova water purifier from Rupali Industries bearing bill no 181 dated 11/10/12 having there registered office at Unit no 101, 1st Floor "F' Building, Sharad Industrial estate, Lake road, Bhandup (W) Mumbai 400078. tel:[protected].

This company is having BARC technology and iso 9001:2000 certification as per their claim.

I purchased Fully automatic 3 stage online water purifier. First...