Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 48%
Submit a Complaint
2300
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
409
down
175

Phone:
Phone:
up
139
down
66

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
48%
Complaints
2300
Pending
738
Resolved
911
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas related photos (220)

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Voltas Complaints & Reviews

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Voltas — volta a tata product

 ani ani on Aug 18, 2018
Dear Volta Team. I had purchased Candy from Volta company and I regret about Brand value of Volta. I had lost interest for Volta and finally I had decided to throw this candy. As I am loosing my business due to defaulted product. I have lot of regrets for Voltas as my clients are suffering a lot. In case you are not able to give me product then I will purchase from other outlet. And I will lodge Fir for the same. Further I will throw negative message as my business is suffering. Regards Sandhya Mobile -[protected]...
Complaint comments  Read comments Complaint category Refrigerators

Voltas — ac stopped cooling

 Gulkum on Aug 18, 2018
I suppose this is my biggest mistake to purchase voltas. I purchased due to its brand name. I purchased Ac in June and the technician which come to install was his first installation and they took almost 12 hr to install and from that day problem started. When I complained yesterday about its cooling problem, they assured me to send technician with in hour but no one contacted me neither arrived my house. What I found that they are not responding to my registered mobile number and when I call with other number, after registering my number customer care disconnected my phone.

I go...
Complaint comments  Read comments Complaint category Appliances

Voltas — regarding the cooling of my split ac and non compliance of my complaint

 Tulika Prasad on Aug 18, 2018
Dear sir/ mam This is to inform u that I purchased a voltas split AC on 2 sep 2016. On 15aug 2018 it stopped cooling. This is to inform u that product is under warranty.I lodged a complaint on toll free no and they ensure me that within 24hours their technician will contact me I got a registerd complaint no-[protected].Till today no technician has contact me.I called them sevral time on toll free no and evry time they r saying they will come .Today when I tried to call them on toll free no i found that my registered mobile no was blocked so i called from different no they received my call and have...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — avoidance and they are not repairing under warranty

 PratibhaArora1999 on Aug 17, 2018
My complaint number with them is [protected], I am pissed off because of this company, I registered this complaint on 11th August and they said that they will take the AC along with them for repair in 24 hours, I have been chasing them since that day and today is 17th, they are still saying that we will do it as soon as possible. No body is coming, this is of 0 tolerance
Please help me and take active measures...
Complaint comments  Read comments Complaint category Appliances

Tata Voltas — split air conditioner voltas

 bababooks on Aug 15, 2018
Dear concern,
Kindly let me know what i can do.
after 3 days from date of complaint your engineer or i can say your worst engineer come to my shop to repair my ac, but still nothing repaired what i need still water leakage is going on.
Your worst engineer come and make some more taping and move away just after 30 minutes water falling is again started when i have called to your worst engineer he asked i'll come after some time but still he not come back.
I just want to know how what i can do to repair my new few months back installed ac.
This is my last mail to...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas Split AC — sensor in the indoor unit - not working-reg

 Subbiah Thangaraj on Aug 14, 2018
Sir,
I have purchased a 183 sy 1.5 ton (3 star) copper - split ac from m/s girias investment pvt. Td, tambaram, chennai.45 on 29.10.2016. On 29.102016.
For the past one week i found the sensor is not working as per remote operation. The remote is ok. I suspect the sensor.

I request you to arrange to solve the problem.
Thank you,
With regards
S. Thangaraj
[protected]...
Complaint comments  Read comments Complaint category Products & Services

Voltas — about the service

 garima gupta0 on Aug 12, 2018
I have 1.5 ton voltas inverter ac. The water is leaking since 3 weeks from the front. I have complained three times at customer care. They only listen my complain but there is no action further. I highly disappointed with the service. I must say the worst company service i have experienced in my life. I suggest to people please don't go with the voltas....
Complaint comments  Read comments Complaint category Other

Voltas — defective air conditioner rewari haryana

 gauravkumar2505 on Aug 10, 2018
We have bought this Air conditioner for our shop on 12/Aug/2017 and after 2 months its started problem. It was not working well. We have been compaints 10 times to Customer care they sent a person to repair this AC but its not working. Now the problem is this neither they replacing this AC nor they are listing to us. The local repairing dealer is saying that sir we are seating only for you. We will not repair this AC and you can compaint anywhere.

I am humbly request to VOLTAS please look into this matter urgently....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Tata Voltas AC — a. c. gas leaked repeatedly every year and water dripping in room.

 Biren Gope on Aug 8, 2018
I purchased voltas 1.5 ton split a. C.in april 2016 from electronic world, dhanbad, jharkhad.in april 2017 gas leaked. After notice i complain to cstmr care nd they filled gas wth charge of 1000.00 rupees.in july 2018 we noticed that a. C. Not working properly and water dripping in room. I complain cusmr care. They came and said that gas leaked again. They advise me to send the both unit (Inner and outer) to workshop for better result with charge approximately 2500 rupees. Why should i pay every year when defect in machine or installation problem. I want to replace this defective piece.
Plz...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas ac 1.5 ton ac machine problem

 mrkrao on Aug 6, 2018
We are from a. P. State beverages corporation limited, iml depot, nallapadu, guntur.
We have purchased 2 months back voltas 1.5 ton ac to our office.
On 29th june the machine got a problem and we gave a complaint the service engineer visited this site he found that swing motor problem and he took away the swing motor for replace of new one.
After that we have follow up number of times but they did not attend properly. 15 days back we have complaint through online even though they are not respond till date.
We have recorded what we are approaching using this we are going...
Complaint comments  Read comments Complaint category Government Organizations

Voltas — ac problem (gas leakage)

 Goyal86 on Aug 5, 2018
I purchased voltas ac 3 months back this is the 4th time i face the problem about gas leakage every time technician comes and shortout the problem it is so irritating and voltas does not have any replacement policy and they denies for replacement voltas ac are attracting by tv ads but not physically by their performance don't purchase voltas ac it is waste of money i wasted my 45000.000. They are looting the customers...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — water leakage in voltas split ac

 Yogi_1710 on Aug 5, 2018
Hi team,

After servicing voltas split ac, started water leakage problem.
Bcz of this one of our member slip and felt down, facing bad phase bcz of this stupid product.
No customr satisfaction
1. Product
2. Servicing
3. Customer care service.

Also while servicing :
I have registered a complaint.
Ticket no : 11855795

Firstly it was wrongly assigned to some other kanjur location.
After again correctinh details.
Called so many no provided by customwr and ac supoort members.
[protected]...
Complaint comments  Read comments [1]Complaint category Appliances

Voltas — service not done proper

 Narendrakumar2018 on Aug 3, 2018
I have recently opted for the ac repair services form voltas authorized service partner (Ame chhiye service pvt. Ltd. 119 swgat status 2, new cg road chandkhedda 382424). They said condenser coil, capacitor, and filter and fan capacitor have been damaged. And there is no gas in the condenser so we have asked to do all the repairs. They have done above work on 12 may 2018 invoice no 171 and charged rs 7780 however within a 2 months cooling was not proper so we have complained again. Again they said there was no gas in ac and have refilled it. But again cooling is not proper and there is the water...
Complaint comments  Read comments Complaint category Appliances

Voltas — voltas split 5 star gold

 Rajeev Kr. Sharma on Aug 1, 2018
One split AC [Voltas 1.5 Ton 5 star Gold] installed at my residence. On date 20th April, 2018, I requested for preventive maintaince [No. [protected]]which resolved same day and Rs. 500/- INR was charged. On 21st May, 2018 I again requested the customer care [No. [protected]] as the cooling was very low. On date 22nd April, 2018 service engineer came and told me that there is leakage of gas problem, he filled the gas and INR 1550/- for gas and INR 500/- for service charged. On 07th July, 2018 I again requested [No.[protected]] as again cooling was very low. Service engineer visited and told me that...
Complaint comments  Read comments [1]Complaint category Products & Services

Voltas — ac not repaired

 Rajkumar62700 on Aug 1, 2018
Sir i have complained so many times that my ac not working.voltas authorised person came and took Rs 6300 on behalf of repair.but my AC still not working i have complained to local authorities who repaired so many times but all in vain.i am very frustrated.do something otherwise i will go to court. My cell.[protected] .At least 15 times technician visited .but my problem is not solved.infuture i will not buy any product of Tata .and i will not recommend tata company to any one.because company donot willing to solve problems of company .i fell ashamed to buy Tata product.i will write a letter to Rattan...
Complaint comments  Read comments Complaint category Pharmacy

Voltas — fake product: ac coil and gas leaks within a year

 amitkumar85 on Jul 30, 2018
Hi

Due to a good quality of Voltas, I have purchased window AC in April last year.
Yesterday suddenly my AC is shut down, I have called to customer care, they send service agent.
Service agent said AC gas is over and the coil is damaged, we have to change it.

How is it possible? AC coil is damaged within a year
How it possible to gas leaked in this small period.
I had done my AC last service 3 months back that time nobody tells me about this issue, because that time product is under warranty.

What quality of product and service...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — new ac purchased but not installed and not responding

 Satyajit Kanungo on Jul 30, 2018
I have purchased split AC model no: SPLIT 1.5T 183IZI 3 star on Dt. 29.07.2018 at 1 PM. At the time of purchase dealer Raj Electronics told they are sending persons for installation but till date no one is responding. It took me a lose of around 1 L as I have waitted for them 1 and half day. I will laudge one consumer case and it will cost to your company....
Complaint comments  Read comments Complaint category Business & Finances

Voltas — sherwood college nainital

 Dr A Imam on Jul 30, 2018
In ref. of the post of 19th june no conclusion drawn till now.

Dear sir i purchased an inverter ac last week which since then has not given proper cooling. Unit consumption as per co. Should be 3.81units in 8 hours but it is giving 16 units in 8 hours. Dealer refusing to help and is suggesting to go through toll free.ac was purchased approx 10 days back and in this scorching heat we could use it only once. It seems we have wasted our money. Registered complaint has been lodged, technician visited, could not satisfy us, we also refused giving him satisfactory code.
No response...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — non receipt of extended 5 yr warranty certificate no 18042512071

 Avadh Kumar Julka on Jul 27, 2018
Dear sir i purchased 1.5 ton ac with 5 yr extended warranty though the ac is installed & is running smoothly but i am yet to receive the warranty certificate. On my numerous complaint via telephone & email i hv yet to receive the required certificate. Though vide ur sms dated 25th april 2018 u hv informed that the warranty certificate issued under sr no [protected] and in case of non receipt i can contact customer care. I hv not received the mail and on enquiry i was informed that as per company policy it will take 90 days. I waited and on 11072018 i registered my complaint of not receiving the...
Complaint comments  Read comments Complaint category Employees

Voltas — gp capt rajesh pandit

 rajeshpandit1951 on Jul 26, 2018
Sir
I had got your services for my four a/c window type in around mid april18 and two a/c needed routine services while two had problem where gas had to be recharged hence one a/c on 19/april and one on 20/apr/18 the gas where changed and the a/c where serviceable. Since i am a retired man and children are away so we use these two a/c sparingly however my mother can to visit us and we had to use the a/c and found both these unserviceable. Unfortunately this happened on 21/jul/18 night and i called you service center on 22/jul/18.

I am happy that you have a very prompt service,...
Complaint comments  Read comments Complaint category Appliances

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