Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 33%
Submit a Complaint
1792
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
243
down
99


Fax:
Fax:
+91 22 6665 6311

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
33%
Complaints
1792
Pending
729
Resolved
416
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Voltas Complaints & Reviews

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Voltas — compressor problem

 Manoj Suhag on Oct 22, 2017
Sir, i am a army person and purchased a voltas window ac. Now i am facing compressor problem. I raised a complaint on 06 oct 17 but after again and again contact with senior officer company not solve my problem. My complaint no is17100612548. Please solve my problem as soon as possible because my grandfather 83 years old people is heart patient. Please take action.
Regards
Manoj suhag
Indian navy...
Complaint comments  Read comments Complaint category Home & Garden

Voltas — split ac eu183lym

 Panchali Sengupta on Oct 22, 2017
I panchali dasgupta have purchased a voltas split ac - eu 183 ly - m on 11th june'17. This is in reference to complaint no: 17101311127 dated 13th oct'17 we have complained about the non functioning of our ac, technician visited our residence on 14 oct'17, but unable to provide any solution however the status of the case id shows : resolved, the same is yet to be resolved as on date.
As such we have lodged another complain with reference no - 17101611828, dated - 16 oct'17 and technician reported on 19 th oct'17 after several reminders but remained unable to provide any solution. The technicians...
Complaint comments  Read comments Complaint category Furniture

Voltas — voltas ac installation issue

 Vijay-2017 on Oct 18, 2017
I purchased a new voltas 125 eyr ac from amazon.com. When contacted for installation amazon said we need approach the company. I then approached voltas for installation. It was informed that rs.1500 would be the installation charges. However, the service man who came to our home gave a atrocious price of around 3000. The customer is stripped off by the company. I regret purchasing voltas as there is no help from the company.
Vijay, parel tt, mumbai.
Mail2vijay@yahoo.com...
Complaint comments  Read comments [1]Complaint category Appliances

Voltas — useless product

 Kaajal pandey on Oct 16, 2017
I purchased voltas split ac 1.5tonn in march 2017. And it started getting gas leakage problem from the second month of purchase. Every time i register a complaint and they send technicians who aren’t capable of detecting the area of leakage. Anybody has any idea how to replace it??? It is the worst product. It is the worst product no one should buy voltas product....
Complaint comments  Read comments [2]Complaint category Law & Civil Rights

Voltas — ac is not working from the beginning of purchase

 Akash@1812 on Oct 14, 2017
Sir i ve complained about non cooling of ac window 1.5 ton & the switching problem ie faulty on & off of ac. My complaint no 17092510090 dt. 25.09.17. After approx 1month of complaint my problem haven't resolved yet the summer season has been ended. This type of fake & bad service is not expected from voltas. This is my 2nd experience with voltas & at both the time i got such an response that i ll never purchase any product of your co. Nor i ll suggest any one to purchase. This time only 3 months of purchase & the ac is very bad performance from the beginning. I want complete replacement of the...
Complaint comments  Read comments Complaint category Appliances

Voltas — ac 123 lye

 sarthak1000b on Oct 14, 2017
It is a pathetic service from voltas, it has been only six months since i have purchased the voltas ac 123lye bearing serial no 4551674a17bc05672 and the remote circuit has conked off. Subsequently a service guy came (Complaint no 17100609929) and took the circuit saying it is a common problem with this model and many of the units of the said model has reported the same problem.
Moreover he did not give any service report while taking the part. It has been a week now but still there has been no response. Since it is a six month old purchase only i want a replacement of complete unit.
Earlier...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — ac not working properly after being repaired for 6-7 times

 Prabal Agarwal on Oct 13, 2017
I bought 1.5 ton 3 star voltas ac from reliance digital in apr 2014, from there on its pcb has been issue, it has been changed and repair for around 6-7 times by voltas but still yesterday again issue arised. I have been informing voltas that this seems to be a machine issue as this issue is occuring every 3 months but they are not responding in good way. I asked them that please see previous complaints but they are saying if product is not in warranty we can't do anything. Last time i got the pcb repaired from them even by paying extra amount but just at the end of 3 months warranty it again broked...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — bad services

 Sarfarazz on Oct 12, 2017
My registeted number is 9999786460, i had got my ac service done on 2 june and after the advice of your service engineer i also got the coating done i was told that i will not have to worry for next 2 years, however it is just been 3 and half months my ac is back to same mode as it was before, bloody its not cooling again. So after getting so many things done i am back to square one, you people are cheat you all just want to extract money from the customer. I made a very terrible mistake buying your product and i am not going to recommend to anyone.
To buy your product customer service is...
Complaint comments  Read comments Complaint category Other

Voltas — voltas ac pathetic product

 gauravitchap on Oct 11, 2017
I purchased voltas ac in 2015. It worked fine for initial 2-3 months. Then cooling effects reduced as time passes. I have complaint for it multiple times. Every time technician come up with finding out different excuses to pull money from my pocket. I would request every reader please don't buy voltas. They are big cheaters. And on the top of that pathetic customer care. Latest complaint number is 17100807808....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas ac w 1.5t 185 dy

 Ajay Kumar Mandal on Oct 11, 2017
I bought this ac in april 2015 and within 3 months the ac started giving cooling problem. I raised a complaint in aug 2015. Technician visited and said pcv was not functioning correctly. It had to be replaced but that didn't happen, for more than 2 months i lived in humid and hot weather.
I made hundreds of call to voltas customer care and service centre but pcv was not replaced and some temporary fix was done in november 2015.

I couldn't check ac properly as winter had arrived. Next summer ac did work with an error on the display and some cooling issue.
This year same...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — no response from the service provider instead of filing service request

 DHANRAJ JAIN on Oct 11, 2017
I had called the voltas tollfree no and filed a service request for my voltas ac on 3rd of october and the executive had ensured me that the technician would resolve my problem in 24 working hours but has not recieved any positive response from service provider till date, i have called the toll free no thrice but still situation stands the same, such a bad after sales service is very unfortunate as i had bought voltas ac with expectation of a good after sales service as it has a brand image but due to such instance voltas may lose its valuable customers. So i would not recommended anyone to buy...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — split ac 1.5 ton always problem

 rabb ji on Oct 10, 2017
Noise problem auto cut problem on off problem number of time i had applied complaints on these things please send better mechanic for that who can make this ac in working condition last time the service man come & i told the problems about that they tried a lot to make it proper good but na it was even not possible for them to take care of the air condition....
Complaint comments  Read comments Complaint category Appliances

Voltas — compressor noise in 1 ton ac

 Shanker lal Mandowara on Oct 10, 2017
Dear sir/madam,
Voltas 1 ton ac was brought by me for my flat address below from kohinoor televideo pvt. Ltd. On 07/03/2017 vide its tax invoice # pbr/412196 and order # ord3119008 with warranty of 5 years for compressor and one year warranty for rest of parts.
Till now compressor and ac was maintain by your authorized staff.
On noticing noise problem, kindly note that we registered a request -17092810232 dtd 28th sept 2017 for servicing, correction of drain pipe and noise correction which is not fully resolved. Your authorized workman mr. Kalamullah visited our flat on 29th...
Complaint comments  Read comments Complaint category Appliances

Voltas — reminder problem didn't solve till now

 Chaini on Oct 10, 2017
Sir,
On 25th august a technician from voltas attended the complaint. He changed the capacitor of a. C and also cleaned the a. C, at that time a. C compressor wasn't tripping and a. C was working well.
But from the night of 26th august the a. C compressor again started tripping again and again with in 5 min. (7-8 times/hr). The problem again started in the a. C.
So you are requested to please sort out this problem as the problem is as it is.
Contact no.-9716222426
Name-chainpal singh...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas inverter a/c - pcb issue since 3 months

 Aparna Goel on Oct 9, 2017
I bought an inverter a/c in 2016. It's warranty had expired a few days into june.. And in july it became unfunctional. Service center in lko said pcb is the issue. Since past 3 months i have been suffering because voltas has failed to resolve my issue. I bought this a/c thinking it will already work for 5-6 years like my other voltas ac but to my disappointment it didn't. And voltas has failed to fix it. Please get it fixed or replaced or whatever because otherwise it's just useless and you are losing a loyal customer..
Reg mobile number 9415474666
Alternate number -9910335864...
Complaint comments  Read comments Complaint category Other

Voltas — every month 1.5 tonne inverter ac stops working

 skhan3k on Oct 7, 2017
1.
I bought 1.5 tonne inverter ac from canthus refigeration, indore in june, 2016. It was delievered at my home by single person. On the packet it was written do not tilt and was brought at my home on first floor in a very bad way tilted twisted by that delivery person.

2.
Unskilled installation person came at 9 pm in night and installation was performed till midnight even after saying that you come tomorrow. They said only 10 more minutes and keep on going till midnight. The very next day huge sound was coming out of the ac outdoor unit as though some parts are hitting...
Complaint comments  Read comments Complaint category Appliances

Voltas — air conditioner 1.5 ton window

 mohd shahvez on Oct 7, 2017
Compliant no - 17100311452 03/10/2017 regarding air conditioner

Dear sir/ madam,

1st interaction - called customer care and registered my complaint for non working of my air conditioner.

Second interaction - my brother personally visited customer care center personally for getting the technician to cheak my air condition.

Third interaction - again called to customer care for non responsive action of technician.

Kindly let me know how many days you take action after complain for sending your service provider.
As...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — poor service and bad behavior

 priyanshu028 on Oct 7, 2017
Hello
Hope you are doing good
My name is priyanshu prakash gupta and my number is 9519991112
And i have lodged a complaint in voltage with request number - 17100405993

I am using the voltas ac from 2013 as a window ac and i was quite content with it, so when i require a split ac i immediately go to voltas
But after purchasing of split ac, ac is giving me problems in 1 year
(1 year is completed in last month september)
Ac is giving icing problems and some weird sound is coming, when we complain it
One person came can do the service...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — service not provided from 2 months

 Imran Manhas on Oct 6, 2017
Dear sir

I installed 2 voltas a. C hot and cold in february 2017 and from 2 months the cooling on both the a. C was very poor so i contacted customer care and complaint was booked.. The service person visited on site and said gas is leaked on both the a. C and it will take 2 days to reach the gas on service center due to g. S. T it may be delay a day more.

Now i am calling the service person since from 2months and he is giving excuse
Sir gas of a. C is not still in stock

Kindly refund my payment as it is useless to hang the # box on wall and i can't...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — free service under warranty being denied by voltas on account of purchase from flipkart

 Sneha Shekar on Oct 6, 2017
Purchased a volta ac from flipkart a few months ago. I was told that the installation would be done by authorised volta service centre and hence when they came to install i assumed they were as mentioned. Recently an issue with the ac dripping little water from the vents made me call the volta customer care to book my first free service under warranty. Firstly, they had my number stored under a wring name and address and said that my product wasn't registered with them as the installation wasn't done by voltas and needed by flipkart isn't a voltas authorised service centre. They said i had to pay...
Complaint comments  Read comments Complaint category Products & Services

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