Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 27%
Submit a Complaint
1669
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
186
down
83


Fax:
Fax:
+91 22 6665 6311

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
27%
Complaints
1669
Pending
1024
Resolved
250
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Voltas related photos (137)

Voltas Complaints & Reviews

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Voltas — Service is not provided for Air Cooler in

 Nitish23verma on Jun 27, 2017
I have bought a Voltas Cooler VE-D60 M(4810014) from Yes Marketing, Sasaram (Voltas dealer) on 09-May-2017. In a month i.e on 13-June-2017 its motor stopped working so we made a complaint (Request no: 17061309152) to fix this issue as it is under warranty period. But its being 15days and NO action has been taken from Service center yet. I have called them couple of time to the given toll free no: 18004254555, but they are just saying "We have raised a complaint and we will fix it soon and No senior person is available to transfer the call".
Voltas SHOULD UNDERSTAND THAT CONSUMERS BUY PRODUCT...
Complaint comments  Read comments Complaint category Appliances

Voltas — Air coller

 subash040n on Jun 23, 2017
Sir i have purchase voltas air coller on 19 may but after 8 days it have many problems i complain many time butThere is no any action taken by service centre after lodging complain.
Complain no is as under
17060603885
17060203514
17060603912
and finely I complain again about service centre complain no 17062303759

Pls do nessecory action.
My cell no 8700142149...
Complaint comments  Read comments Complaint category Appliances

Voltas — Voltas water dispenser with fridge

 Vimal Sharda on Jun 22, 2017
Bought water dispencer not working complain 5times.. (May 2017 buy) eng come see, do something nothing work it same. I bought from lamba electronics, kalka ji n. D. If i talk them they don't listen. Please take action against them. I am tired calling them.
Sumit sharda, c-22a kalka ji 1st fl, new delhi 110019. Mobile 9811558244
I hope action will be taken soon....
Complaint comments  Read comments [3]Complaint category Electronics & Appliances

Voltas Limited — Voltas A.C. 1.5 ton

 Pankajrana1985 on Jun 21, 2017
My voltas ac was nt doing coling and i had complain for some at voltas cust. Care and voltas technicien came&took a. C. To service center & charged 2575 for service & gas filling on 3/4/17 but within 10 days of service once again i came across same issue & since then several time i registered complaint locally & then voltas service center but issue still not resolve...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — Complaint number 17060506422 of Voltas customer care

 Malhotra R N on Jun 21, 2017
I had complained on 5th of june 2017 to customer care of voltas about mal functioning of my 2 ton split ac especially dripping of water from internal unit and occasional rattling sound. My complaint was registered with number 17060506422 of 5.6.2017.
It seems the complaint was forwarded for compliance to r r aircon services of gurgaon (Gurugram). Their mechanic pawan attended on the same day, carried out servicing, received payment of rs 500 and assured that problem has been solved.
As the problem of water dripping from internal unit restarted on the next day itself, i reported to...
Complaint comments  Read comments [2]Complaint category Products & Services

Voltas — Low cooling of voltas ac

 JITESH GAJBHIYE on Jun 21, 2017
From
Jitesh gajbhiye, bharti nagar,
Yavatmal
Pincode 445001
7028295666
I had buyed ac of 1.5 ton from matoshri shop yavatmal in march 2017.
I had installed ac in 10x10 sq ft room.
But cooling power of ac is not satisfactory. For that i had logged complaint many times in shop owner and in yavatmal service center. But no one had taken my complaint seriously. So now last time i m giving u mail to solve my ac complaint.
I m working as a deputy ex engineer in msedcl, so i m familier with ac colling nature. My ac is working but colling efficiency...
Complaint comments  Read comments Complaint category Utility Services

Voltas — AC compressor replacement

 nmhospital on Jun 20, 2017
We (Nalbari maternity hospital, nalbari assam) have purchased 6 ac at a time (1.5 ton 3 star) from “capital electronics”, who is authorized sales and service dealer on 2013 (Approx) and compressor of one of the 6 ac’s had been down. Somehow all the documents had been misplaced. But we gave details like sl no of both inner and outer machine to capital electronics as well as service manager of guwahati “mr. Ansari, who is service head. But they told us that without documents it will be a paid servicing though compressor has 5 years of warranty. We suppose you may have the details of purchasing...
Complaint comments  Read comments Complaint category Other

Voltas — Remote not working and register complaint but yet not received remote

 Rituja Sinha on Jun 19, 2017
I bought voltas split ac 1.5 ton on 6/5/2017 from applied refrigeration, varanasi. Within 2 days remote got damaged and date mention on remote was of march, 2017 but i bought on may, 2017.
I complaint in your service center on 28 may, 2017with complaint no. 17052800703 and the boy took away the remote and that complaint got resolved on 5 june, 2017 but i didn't received my remote. I again file complain on 14/6/2017 with complaint no. 17061414142 and again it is resolved on 19/6/2017 but still i didn't received my remote.
This is a very bad experience i gone through.
Please resolve...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Outdoor unit of split ac

 Gyayender on Jun 18, 2017
I registered a complain in your good office with my registered mobile number 7298060485. Your technician comes and suggest that you give your ac outdoor to our service centre. Follow up has been taken by me from day 1 to till date.in this regards no reply/response has been suggested from your service centre. It means that your service is very very poor. Please call service centre at your end and resolve the issue. Regards gyayender singh 7298060485...
Complaint comments  Read comments Complaint category Other

Voltas — Low quality products and irresponsible service

 Aneesh Ap on Jun 18, 2017
Volta's is one of the biggest fraud company in india in ac manufacture. We have purchased split ac from kozhikode and within 1 year itself it's become un usefull machine. Even chinese un branded companies gives much better performance & quality than voltas...

Talking about customer service center (Kozhikode, kerala), now a days most of the companies are trying to improve the the customer service quality in terms of delivary time, number of service center, customer relations etc... But volta's customer service policy is against these things... They were trying to insult customers...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Voltas — Service was not properly respond after complaint

 Manoj Kumar Singh789 on Jun 17, 2017
My name is manoj kumar singh staying at ara dt bhojpur bihar pincode 821115 i had lodge a complain about cooling problem in my ac which was bought on 10/04/2016 from vinod electricals in arrah after that two free service was attended by technician on due date but cooling of ac was not upto the mark during second service gas was to be be filled by technician during second service but cooling was not upto to the mark due to this problem i have to lodge a complain on 04/06/2017 complain no is 17060403364 technician visited and leaking problem was detected and once again gas refilling was required but...
Complaint comments  Read comments Complaint category Products & Services

Voltas — Voltas 1.5 ton windows ac

 Sharma4981 on Jun 17, 2017
Hello voltas,

I would like to mention some of the complaints below since apr 11 2017:

17041118147
17041616578
17041723868
17042112783
17061203392 logged on 13th june 17
17061709492 logged on 17th june 17

I would like to mention here that whenever i call the call centre... They always say that there is no supervisor. I am told there should be no charge.

I just got the gas filled on 22 april and i was told by the call centre that i need to pay approx rs. 1900 however i had to pay 2000 and i was told there...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — I'm complaining about that our service man is not coming

 Yashu kikan on Jun 16, 2017
We have purchased a new a/c on 14th of june from croma and the salesgirl said that the a/c will come in 48hrs but it didn't came till now and we have call them a millions time but they always say that it will come till 16th of june but it didn't came till now please call and say them please this to arun kikan address. Please send them fast today only or now only please....
Complaint comments  Read comments [1]Complaint category Work at Home, Part Time Jobs

Voltas — AC showing error again within a month time

 manisha21 on Jun 14, 2017
Hi,

This issue got resolved by the voltas service center but now again i am getting the same error e2. I understand that my product is out of warranty but it doesn't, mean that product start malfunctioning just after a year. Its only 2 years old ac and i am getting this problem again n again, i had spent 23500 to purchase this product from croma centre.. It means that you have provided me defaulted product, i want replacement of this product has i already spent 1200 rs in april'17 to resolve this issue, i cannot pay again n again every month for the product which you have provided...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — A/c not working, company manager cheat it and send back different type a/c

 sand777711 on Jun 13, 2017
Dear team
We have very bad experiences with voltage a/c
We bought new voltage a/c from meerut, we liveed in meerut city
After three month a/c not working we call the shop keeper and he call to service center
They came after 2 month to check a/c, they told that a/c must be send service center gazihibad u. P
They took the a/c and after 1000 of calls they brought a/c, which was not same a/c which we bought and send for repair
We asked why you brought this a/c, this not our, which we send for repair
They told us that they are not manager and please...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Repair not provided by trained technicians

 ischauhan on Jun 13, 2017
This is a complaint mail regarding unsatisfactory service given by local service centre of ludhiana of voltas
I have made two complaints at helpline and service centre for my a. C repair and many mails to them and senior officials of the company but no body is paying any attention to my problem.

Highly unsatisfied consumer
Inderjit singh

My registered phone no from where you can track my previous compalints 8146499994
I have attached copy of my bill also

First request no 17053112873 at voltas helpline

Second request...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — Cooling issues with my AC and no proper service being provided

 mohit Srivastava89 on Jun 13, 2017
Dear sir/madam,

I purchased a voltas split 1.5 ton air conditioner in april, 2016. My registered no. Is 9807306795 (Previous registered no. Was 9453157567) and owners name is anjali srivastava. My ac was working fine untill i got it serviced by company technician on 26th march'17. After few days when i swiched on the ac it was not cooling and displayed e2 error. I registered a complain. Company's technician visited and replaced sensor and charged rs
300 + rs. 400 (Visiting charge). Issue was not resolved and technician again after few days replaced the sensor. Since then,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Voltas ac unrepaired from 20 days

 Maneesh_1004 on Jun 12, 2017
Dear sir/mem

I have been filed repairment complaints 20 days ago. But my ac is not work and assembled till now. The person from your service centre firozabad-283203 have not giving satisfied answer and response. Their behaviour is very unprofessional and unethical. They send different person on daily basis but nothing give service. Sometime they take indoor and sometime outdoor and charges transporting exp excessively. We have not facing air of your ac for not been a single 1 second in temperature of 47'c. Your person in charge tell us - "sir kal ho jayega pakka, sir ye service man...
Complaint comments  Read comments [2]Complaint category Appliances

Voltas — AC swing not working and not closing properly

 ParuInigo on Jun 12, 2017
I had purchased 123lya voltas ac 5 days before in which swing is not working properly.
I had purchased it from satya, madipakkam branch.
I don know how come a brand new ac causing these issues.
And the outdoor unit also sounds big than usual.
I wanted to check whether it is a damage piece.
Worst customer handling from the person who came to install
They dint even answer properly since i had free installation coupon...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — My voltas air cooler not working after 2 weeks of purchase

 mahesh edla on Jun 12, 2017
I have bought voltas air cooler (60l-ve-d60mh) at bajaj electronics, chaitanyapuri, hyderabad on 20-may 2017 (Bill no. 1208/17/9-5310).

I have used the cooler on a daily basis since then and it was working fine.
However, 10 days ago, it suddenly stopped working. We called the customer care and within 3 working days, we got the voltas service person visit our home and said that the motor has to be replaced. He said that he will bring the new motor in 4 days' time.
It has been more than a week now but there is no response from the voltas customer care, nor from the service...
Complaint comments  Read comments [1]Complaint category Appliances

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