Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 36%
Submit a Complaint
1808
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
254
down
102

Phone:
Phone:
up
77
down
41

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
36%
Complaints
1808
Pending
690
Resolved
472
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Voltas Complaints & Reviews

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Voltas — voltas ac gas leak within 6 months due to improper installation. voltas wants consumer to pay.

 Girish Dineshan on Jan 22, 2018
I bought a Voltas AC from Amazon. Amazon had a paid Add-on service for installation of the AC. Within 6 months the gas has leaked. I called Voltas. Voltas says the installation was not done by an authorized technician and they don't have any records regarding this.
Amazon says I will have to pay for this as this is not covered under warranty. I asked how faulty installation done by the Technician is the responsibility of the consumer, they have no answers for the same.
AC Serial number - 4551814B17EC06226
Model 185JY...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — case 17121002233: deep freezer is not cooling : pending since 7 dec 2017

 karim traders on Jan 17, 2018
Dated : 17 jan 2018
Issue : case [protected]: deep freezer is not cooling : pending since
7 dec 2017 : no visit in 2018
Feeling : please be noted i am one of the loyal customer of tata
Product ranges.

Explanation visit 1 :person - rafeeq: 9 dec 2017
1st diagnosis : fan is not working properly
Outcome : fan changed and charged
Result : no cooling
2nd diagnosis : gas is not there, after re-feeling it will work.
Outcome : gas refilled and charged
Result : no cooling,
Explanation visit 2 :person -...
Complaint comments  Read comments Complaint category Refrigerators

Voltas — vrf system not working

 vinod dinkarrao moharil on Dec 18, 2017
Sir
At shri guruji rugnalaya anandavali nasik maharashtra, we installed. Vrf system of voltas ltd mumbai. And installed by swastik refrigeration nasik.
[protected], we are facing a problem in our icu department where a/c not working and showing cassate in door unit p3 & out door unit h8.
Please send your service engineer as early as possible
For
Shri guruji rugnalaya anandvali nasik
[protected]
[protected], 6458601...
Complaint comments  Read comments Complaint category Hospitals

Voltas — warranty service not provided [Resolved]

 shikha0411 on Nov 19, 2017
I regret to inform that i have bought an ac from reliance digital dhanbad on 28/04/2017 and the after service is the worst i have seen ever. The first complaint (Call no-[protected]) was registered on 02/09/2017 and it is not resolved till date, after that i have called many a times but it is not done properly yet and also when i visited the reliance store there i got the information that my case is closed without being informed. The product has not been repaired yet so please do the needful....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — request to replace water drain tray of my split ac indoor unit (1tr, vertis) [Resolved]

 Shrinivas Pawar on Nov 18, 2017
I registered request to replace water drain tray of my split ac indoor unit on 22 sept 2017. (Order no. 1-[protected] and call no. [protected]) service engineer name is mr. Ashwinikumar and area service manager is mr. Amit. Till date my request is not attended. I followed up at least 25-30 times on phone with mr. Ashwini singh ([protected]) and mr. Amit ([protected]) & mrs bhawana ([protected]). Every time the reply is we are expecting the part within 1-2 days. On several occasions, they assured me that they will check the status and call me in half an hour. However, they never bothered to call me...
Complaint comments  Read comments Complaint category Products & Services

Voltas — split ac pcb fault and not cooling properly [Resolved]

 Sharma3281 on Nov 10, 2017
We bought a voltas 1.5 tonne 5 satrac this on 26th april 2017 and within 2 days the machine stopped working. Ice started forming on the outer unit and we called the service center. They did something to it but again within 3 days ice was deposited on the outer unit pipes. Since then it has been a complete ordeal to just keep calling the service center people who are absolutely untrained and unprofessional people.
Has been a continuous ordeal since purchase. Despite being in warranty period and repeated requests to change the piece, the faulty machine has not been replaced. Extremely disappointed...
Complaint comments  Read comments [1]Complaint category House, Apartment Rental

Voltas — voltas 183v-eya/1.5 ton split ac outdoor [Resolved]

 amritag on Nov 6, 2017
Voltas 183v-eya/1.5 ton split ac outdoor was bought from great eastern retail pvt ltd on 21st october 2017. Till date the ac has not been installed at the given address. Complaint to the voltas facebook page messenger just had the automated response and no action.
No one from the company has called up regarding the non installation. Attaching the copy of the sales invoice.
Amrita ghosh phone : [protected]
Amritaghosh64@gmail.com...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — window ac 1.5 ton [Resolved]

 Kushi Agrawal on Nov 6, 2017
I have requested for ac service. Person named danish rana talked abruptly to me, said as per my conformability i have called him at 7 pm. After that he did not clean the whole machine, just the filter was cleaned with water.ac was not working when he switched on ac, he did not look into it, didn't see why its not working, just clean the filter and turned all the tapes which were in placed for wire setting.ac was not working and he was irritated as if i have forced him to come at 7 pm. Dont ever send these service mans at anyones house, they are just useless. They don't know how to talk, how to provide...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — ac servicing technician not available [Resolved]

 Aniket Palav on Nov 4, 2017
Ac servicing technician not available after follow up with company.. Delayed service.. Service not given yet.
Request number - [protected]

Not attended yet as per communication
Everytime we calls up company phone attendee says wil be coming tomorrow and now it is said wil. Be coming and person will call you but still not came..

Reasons may be true due to. Some. Unavailability of technician or anything from company too but inshort delayed service....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner bogus service [Resolved]

 Rambshukla on Oct 30, 2017
My voltas split ac was not cooling properly.hence i registered a repair service on company number.
They filled the gas and charged rs 400 for visit + 400 for transportation + 1800 for gas total 2600 rs. After 7 days the ac was not cooling hence I registered again a complaint. Now the company technician said that the condenser is not working and they changed and replaced the old aluminium condenser with new cooper condenser And charged 5000 rs for it. The compressor also was changed it was within warranty period hence no charge for that.
I spent total 7600 rs for ac repair. The company...
Complaint comments  Read comments Complaint category Appliances

Voltas — complaint of inverter a/c [Resolved]

 jubinaluvila on Oct 29, 2017
I bought one inverter ac of voltas company from maliekal electronics, kottarakara, kollam (Dist), kerala in 2016 march.. After 6 months it was showing "e5" in the display and not cooling.. When i complained in the shop they came and repaired it after 2 months.. Again after 6 months same thing happened.. This time they repaired it after 3 months and they charged us 3000rs/-. Again the same complaint happened last week.. I dont know what happened with this new ac which is nearly 2 ys old.. I suspect the quality of this product is very poor... I am fed up with your technician and the above mentioned...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner swing motor [Resolved]

 Megha Dodeja on Oct 27, 2017
Complaint has been filed with the company as swing motor of ac was not working. It has been more than 6 months neither company nor any of employee who has come to install the correct swing motor. Has come to us despite of several reminder and personal visit to service station.

It a final reminder otherwise we would take this matter to consumer court against the company.

Regards
Consumer...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — electronics [Resolved]

 Kala Dhanakodi on Oct 26, 2017
My complaint no [protected], which was given in the month of april 2017. And it was rectified only on 25 october 2017, such very well talented engineers are available only in voltas. They were trying to discover the problem for the past eight months. Even the higher officials were unable to identify the problems and rectify. Worst service, worst engineers, worst managers very very worst top officials....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — installation of window ac [Resolved]

 devtari01 on Oct 25, 2017
Hi
I purchased the window AC from croma store, sion mumbai on 20/10/2017..

the installation for which I am geting call from voltas authority on daily basis and was scheduled for today afternoon, , ..as nobody turned up till evening, i called up the customer care number [protected]..they replied it will be done by evening..but its not done at all ..and the toll free line is not accessible there after..

my request number is [protected]

Dr devendra
[protected]...
Complaint comments  Read comments [1]Complaint category Appliances

Voltas — voltas 1.5 ton split ac not cooling within 15 days of purchase and still out of service, the service people not competent. [Resolved]

 lalitkumar_delhi on Oct 25, 2017
We bought a voltas 1.5 ton split ac on 17 april 2016 from nutan electronics, dilshad garden delhi and within 15 days the machine stopped cooling. We called the service centre. They refill the gas without examine the reason of leakage. After 30 days the machine stopped cooling again, we again called service centre. They again refill the gas without examine the reason of leakage. Very unfortunate that same thing happened on third time also they come and refill the gas. It was our only one year experience with voltas and how they complete successfully one year warranty period with three gas refills....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — deep freezer not working [Resolved]

 mithilesh shende on Oct 24, 2017
I bought voltas deep freezer. The compresor is over heating and ice cream in the fridge is melting. I call the voltas consumer service for solving problem
Their technicians came and see the problem but they do not do any thing. I purchased fridge april 2017. I make a complaint two time. First time technicians came and said it was normal and they go back. Next day company send me message your problem has been solve. They also call me and i told him the problem was not solved they told me to recomplaint. I made a complaint again and our technicians come within 24 hours. Now it takes one month...
Complaint comments  Read comments Complaint category Refrigerators

Voltas — compressor problem [Resolved]

 Manoj Suhag on Oct 22, 2017
Sir, i am a army person and purchased a voltas window ac. Now i am facing compressor problem. I raised a complaint on 06 oct 17 but after again and again contact with senior officer company not solve my problem. My complaint no is[protected]. Please solve my problem as soon as possible because my grandfather 83 years old people is heart patient. Please take action.
Regards
Manoj suhag
Indian navy...
Complaint comments  Read comments [1]Complaint category Home & Garden

Voltas — split ac eu183lym [Resolved]

 Panchali Sengupta on Oct 22, 2017
I panchali dasgupta have purchased a voltas split ac - eu 183 ly - m on 11th june'17. This is in reference to complaint no: [protected] dated 13th oct'17 we have complained about the non functioning of our ac, technician visited our residence on 14 oct'17, but unable to provide any solution however the status of the case id shows : resolved, the same is yet to be resolved as on date.
As such we have lodged another complain with reference no - [protected], dated - 16 oct'17 and technician reported on 19 th oct'17 after several reminders but remained unable to provide any solution. The technicians...
Complaint comments  Read comments [1]Complaint category Furniture

Voltas — voltas ac installation issue [Resolved]

 Vijay-2017 on Oct 18, 2017
I purchased a new voltas 125 eyr ac from amazon.com. When contacted for installation amazon said we need approach the company. I then approached voltas for installation. It was informed that rs.1500 would be the installation charges. However, the service man who came to our home gave a atrocious price of around 3000. The customer is stripped off by the company. I regret purchasing voltas as there is no help from the company.
Vijay, parel tt, mumbai.
Mail2vijay@yahoo.com...
Complaint comments  Read comments [1]Complaint category Appliances

Voltas — useless product [Resolved]

 Kaajal pandey on Oct 16, 2017
I purchased voltas split ac 1.5tonn in march 2017. And it started getting gas leakage problem from the second month of purchase. Every time i register a complaint and they send technicians who aren’t capable of detecting the area of leakage. Anybody has any idea how to replace it??? It is the worst product. It is the worst product no one should buy voltas product....
Complaint comments  Read comments [2]Complaint category Law & Civil Rights

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