Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 52%
Submit a Complaint
2264
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
463
down
193
up
139
down
104

Phone:
Phone:
up
165
down
70

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
52%
Complaints
2264
Pending
621
Resolved
1032
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas Complaints & Reviews

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Voltas — washing machine

 mukesh114@gmail.com on Jan 15, 2019
I bought Voltas beko 7 kg top load washing machine 1 month back. Every time E1 error occurred. At least 5 times your technician visited our home but in vain. I mailed you several times but problem is same.
Recently they visited on 12/01/2019 but problem still unresolved.
Your customer care executive are also not replying properly and always linger on.
It's became very pathetic for a big brand name.
Please look into the matter at the earliest .
My contact details [protected]....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — ac faulty

 20micron on Jan 6, 2019
I had bought voltas split ac 1.5 tons in march 2018.
Spoilt in june - repaired after lots of follow up with customer service.
Again got spoilt in august - repaired.
Again got spoilt in oct - repaired 5 times in 1 month.

From november end no response from customer service.
Condenser replaced, fan replaced.
Still ac not working & customer service not responding....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — compressor replacement not done

 Hariballabh Sharma on Dec 29, 2018
Sir, we bought a voltas ac in sept 2018 and soon faced a machine failure in nov. We logged a complaint regarding failure of ac. Technicians have visited and told that compressor will be replaced and then they left. After that no one contacted back. Then i again compalined about the issue. Nxt time they visited and then taken some photos of machine number. And assured us to complete task within 10 days. But its more than 20 and no one came to replace the compressor. Please consider our application and provide us the service asap. Help us yo resolve our problem from voltas ac.
Thank you...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — poor customer support

 arundas mg on Dec 22, 2018
Dear team,

Exact issue: ac is displaying e6 error code

On nov 27th 2018 i logged a complaint in voltas customer care. Technician visited the place based on my availability on 6th dec 2018. As per the initial observation technician recommended that it may have problem with indoor board and blower and they took the indoor board & blower with them for repair. Till date i follow up with the service centre and not getting any update on the status of the repair. They not even know where or what the status is. When ever i called these people they will request me to explain...
Complaint comments  Read comments [1]Complaint category Family & Relationships

Voltas — air conditioner ac gas leaked

 Sandeep67 on Dec 14, 2018
Dear sir,

I purchased voltas ac in 2016 and they informed compressor warranty is for 5 years. Latter in may 2018 gas in from compressor leaked and they changed me 2200/- even warrenty of compressor is 5 years. Latter on with in a month gas is again leaked and we contacted to their service center at ramgarh on july 2018 regarding cooling problem then they visited and said gas is leaked. Latter on they didn't visited. Then on november we again complain to voltas customer care and they said it will change 2200/-. We complain so many times latter on but they don't solve my problem.
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — service technicians fooling and looting customers [Resolved]

 Aziz1991 on Dec 3, 2018
Is voltas company involved with technicians in fruading and looting customers.

Voltas gives 2 free services
1 wash service
1 dry service

But the technician who visited at my place for both the service says company doesnt gives any wash service for free. Its paid and u have to pay 1500 for wash service extra.

This is how voltas is fooling customers in association with salaried technicians. If this is going on on daily basis then m sure voltas is going to shut down soon.

Authorities plz call me asap on [protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — non attending of ac repair

 Incs on Nov 26, 2018
We have purchased a voltas 1.5 ton ac model no:123lyb and installed on 04 july 2018 at indian nabval canteen service, naval base, arga, karwar. The unit
Has developed some complaint and we have made online complaint bearing no:[protected] dated 31.10.18. It is regretted that nobody has attended this complaint till date.

It is demanded that your service technician may be directed to repair the ac immediately....
Complaint comments  Read comments Complaint category Computers & Accessories

Voltas — voltas inverter ac exchange [Resolved]

 Pyush Pujara on Nov 21, 2018
I have purchased voltas split ac on 10 june 2018 from very first i am complaining about its cooling. I have requested to replace the product but they keep sending there technicians to sought out the solution but till now my complaint doesn't resolve. They keep on experiment like voltage problem, ac dc problem and they are saying problem is in your pipe. I have purchased two acs at a same time one is working properly and another one doesn't. Kindly help me out so that they can replace my product as soon as possible.

Regards
Pyush pujara
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas 1 t ac

 Raghavendra Nethajirao on Nov 21, 2018
Voltas ac — service issue


I had purchased a voltas vertis premium 1.0 ton ac model few months back on 9.07.2018 from a dealer kohinoor telivedio pvt ltd from thane, mumbai.

Just in few months its stopped working then i complained to customer care,
Complaint number - [protected] on 6.10.2018 after one week the complaint automatically got cancelled by jamnagar service center executives. With out attending the complaint.

After one week again i raised new complaint,
New complaint number - [protected], then jamnagar executives attended...
Complaint comments  Read comments [2]Complaint category Building Developers

Voltas — new water dispensary service problem

 sss rao on Nov 20, 2018
Sir, i purchased new water dispenser through amazon online shoping on 14-10-18, invoice sata-6008, it was delivered to me 24-10-18. I unboxed packing 26-10-18 then try to use but it was not working. So, i complaint to voltas customer care, then they give compliant no : [protected] and told me will clear with in 48 hrs upto 05th nov.18 not respond and i m also followup through mobile number of times, call will closed automatically reason of not reachable. 6th nov i talk seriously voltas customer care sr officer, he do conferance call to me and guntur service cetre person, then he booked new call...
Complaint comments  Read comments [2]Complaint category Products & Services

Voltas — split ac repairing service centre moonlight refrigeration bhubaneshwar providing worse service [Resolved]

 karanil on Nov 18, 2018
Hi,

I have registered a complain number [protected] against water leakage from ac indoor system on 21th oct 2018.

The voltas registered service centre moonlight refrigeration bhubaneshwar has taken our indoor ac system assuring me that they will fix the drainage with a new one.
Since one month has been passed they have not repaired yet. They are not calling me to give status about our ac. I am the person who follows up with them.

Whenever i am asking about the status of repairing they are saying the drain tray stock is not available and you have...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — split ac complaint. company not good response to me. [Resolved]

 Mani Garg on Nov 12, 2018
I have purchased a new split inverter ac (1.5 ton) on 31/03/2018. My ac remote or screen is not properly working. I have many messages to convey technician & many calls to pass company. Every time company response, that our technician will visit in 48 hours. My complaint is registered on dated 02/11/2018 but still today my complaint is pending.

I will prayer to company please repair my ac....
Complaint comments  Read comments Complaint category Family & Relationships

Voltas — no action against our previous complaints [Resolved]

 Mahender Giri on Nov 10, 2018
With reference to our previous complaint regarding the service for our air conditioner we still haven't received any service. It seems that your company is fooling your customer. We are highly disappointed with the type of irresponsibility shown by your staff members.
Therefore we only request you to please take strict action against this irresponsible act from your side and provide us with our air conditioner service.

We will be highly obliged.

Thank you......
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — registered complaint number for voltas freezer: 18102005593 [Resolved]

 channelview on Nov 7, 2018
My voltas freezer has taken by voltas service center in kollam district for replacing its compressor. I had purchased this product only two months back for my shop purpose. But as of now i didnt received the product back from the service center. My complaint number is [protected]. Kindly help me to get this issue resolved as it is required for my daily business need....
Complaint comments  Read comments Complaint category Refrigerators

Voltas — voltas 2 ton non inverter [Resolved]

 Irshad Rashid on Nov 5, 2018
I have purchased 2 ton non inverter air conditioners from a dealer in srinagar . I am myself a contractor who supplies items to hospitals and other institutions.i purchased six non inverter AC'S.But since their installation, they are not giving the heat as expected. They don't even heat up the room of size 12*12. The engineer has visited twice. Still it's not working. I want the company to replace it with some other model.the hospital I supplied these AC'S to, has called a customer care executive, the non sense executive told them, you have made a wrong decision of choosing this model. You should...
Complaint comments  Read comments Complaint category Hospitals

Voltas — voltas split a/c 1 ton second service [Resolved]

 joshininan on Oct 30, 2018
My name is joseph ninan. Mobile no: [protected]. Email id is joshininan@gmail.com. A 1 ton split a/c was purchased on 24/08/2017 from m/s jss ac world, kottayam, kerala 686001. A request for second free service was made before the expiry of one year. Though the dealer called me once to assure that he will come, no one turned up.in the interim, i was busy with other important issues. On 30/10/2018 i called the customer care requesting to do my second service. I am told that "i should have reminded them before[protected]. This"cut-off date"rule has not been made known to me by voltas. It is something"known...
Complaint comments  Read comments Complaint category Products & Services

Voltas — freezer not working properly [Resolved]

 Dhulipala on Oct 27, 2018
Sir i have a 400ltrs freezer voltas it is cooling overly we have complained about it nearby dealer can u send any other person to check why it is working like that. Before it worked perfectly.in freezer cooling is over so that inside the items are like vegetables and fruits spinach are becoming ice. Items are fully spoiling. Sir please the mistake....
Complaint comments  Read comments [1]Complaint category Other

Voltas — split type air conditioner [Resolved]

 sahusurajnarayan on Oct 25, 2018
I have purchased an a/c and informed the seller about free service but it neglected me and 1 year passed after reminder then also they didn't provided any service. The seller name is gemini electronics
Address: nirmal nivas dr. B. A. Road near damodar hall, parel, mumbai - 12
Invoice no. 186
Putrchased on 7/6/17
I even personally made a reminder to the seller for service before completion of 1 year but still they are quiet. Making me to lodge a complaint....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — useless air conditioner [Resolved]

 Rakhi Partani on Oct 25, 2018
I recently ordered a AC from voltas and I have been facing issues for the past 2 weeks. The customer care executive has not even visited once to fix the issue but I received a message saying it's fixed... Such level of cheating is unacceptable. My entire bed room is filled with water due to water leakage and water is dripping in electrical outlets... I have 2 kids at home and am constantly scared of fire or some accident due to this issue.. Forget using the air conditioner in such heat, there is constant fear of life. I am Filing this consumer complaint against voltas because of defective product...
Complaint comments  Read comments Complaint category Other

Voltas — voltas window ac 2 ton 2 star [Resolved]

 Rajeev Kumar GOEL on Oct 25, 2018
We had purchase two windor ac voltas 2 ton 2 star sl. No 4011239b18gc01327 from supplier nationa electronics, lucknow vide invoice no 199 dated 24.08.2018. Sl. No. 4011239b18gc01327 m. No. Voltas242dzc

Last month we had lodged complaint for gas leakage which was attended by your authorised franchisee voltas ltd, fast air conditioning, 621 murad ali lane, cant road, lucknow up. Complain attend vide service report no 3575 dated 27.09.2018 and 3578 dated 28.09.2018.

Now again cooling is down and your service engineer has reached to our office and told us that agains gas...
Complaint comments  Read comments [2]Complaint category Other

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