Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 31%
Submit a Complaint
1732
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
215
down
95


Fax:
Fax:
+91 22 6665 6311

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
31%
Complaints
1732
Pending
738
Resolved
347
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Voltas Complaints & Reviews

Sort by:

Voltas — new split ac

 Sanjeev7883 on Aug 16, 2017
Sir we bought a brand new split voltas ac and on installation it has been found without coolant. Company has forgot to fill the coolant in air conditioner. we did complaint on 11 aug 2016 with voltas customer care and till date 16aug 2016 1542 hrs the coolant has not been filled. The service centre are just delaying in attending the compalint. Sir this is the mistake of voltas company that we are feeling harrassed by intense heat of delhi and voltas company.they are not dealing with our complaint seriously and taking alot of time....
Complaint comments  Read comments Complaint category Refrigerators

Voltas — complaining about the split ac repair.

 Djaiswal21 on Aug 16, 2017
I m from Etah, utter Pradesh .I bought a split AC at 9 April 2017 from best price Agra and request online to install, but no one will attend till 15April and I call a local mechanic to install and get installed. AC was not cooling then I registered a complaint to correct then mechanic come and said that now company will not entertain the complaint because the outsider mechanic install it and if you want repair then charge will apply. Then I request him to take the charges and repair it then he checked the AC and said I will come again soon to correct it but he nor came. After that I registered 5-6...
Complaint comments  Read comments Complaint category Appliances

Voltas — window ac 185 ly 1.5 ton

 Sunnymayank on Aug 14, 2017
Dear sir,
I would like to bring your notice that i mayank parashar purchased a window ac185 ly 1.5 ton on 28 jun 2017. A. C was installed on 1 july 2017

After 12 days i encountered a problem showing error code "e1". I complained on 12 july with a complaint no 17071302466. The service engineer

Carried out temporary repair on sensor and installed sensor 2 days after but still showing the error, the service enginneer took the faulty ac sensor

And then it took them 25 days to bring new sensor, i was without ac for so many days. And a very wrong...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas split inverter ac 1.5 ton not cooling & complaint lodged since last 15 days

 mishrarajeev65 on Aug 13, 2017
I had purchased 1 Voltas Inverter AC of 1.5 Ton April 2016 from Vijay Sales, New Delhi . Since I have purchased this Voltas Inverter AC, I have not getting Good response from this AC . Always any type of issue in that AC . I don't know what is reason of issues ( Mainly Cooling Issue ) ?
But one thing is dead sure which is response / service from Voltas Customer Care as well as Voltas Service Centre is DISGUSTING .
PRESENT ISSUE :- I am facing issue that my 1.5 Voltas Split Inverter AC's cooling is totally stopped and mentioned on AC display '' DF '' since July.2017 and I have lodged...
Complaint comments  Read comments Complaint category Other

Voltas — installation of voltas 1.5 ton a/c plant

 N. murali on Aug 13, 2017
I have purchased Voltas 1.5 ton A/C plant on 10/08/2017 from M/S Jayam & Co, Chennai. I have contacted Voltas installation people for installation. They asked Rs 1200 for installation, Rs 800 for clamp for outdoor unit & Rs 800/ meter for extra copper pipe & of Rs 250/ meter, extra installation charges, for adding extra copper pipe & bill copy from my side for claiming bonus from Manufacturer. Chennai Voltas service provider Phone No: 044 4280 1855. Despite of accepting above condition also, they haven't send technician for installation. I made complaint to customer care also. They assured me of...
Complaint comments  Read comments Complaint category Health & Beauty

Voltas — voltas 2 ton ac not working properly.

 Farman Zaidi on Aug 11, 2017
I purchased voltas 2 ton ac on 7/07/2016 and i'm too dissapointed on purchasing a voltas product as sometimes water lekage occurs from indoor input and now ac is not cooling properly, sometimes compressor start sometimes it suddenly stops, and it makes lots of noice in indoor input. Highly dissapointed, i want my ac exchange or give my money back otherwize i will file a complain in consumer court too....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — split ac vertis elite gas leakage problem

 shubh17 on Aug 11, 2017
I am using a voltas split ac and having a gas leakage problem. 2 times i have made it repair once the valve and 2nd time the coil still the gas is leaking. I dont know what to do already spent 10000 on repairs.
I never expected such bad performance from such a reputed brand
I have read that many are havimg the same problem with this product, never expected such a bad product from such a reputed company...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner cooling problem

 gaya thri on Aug 11, 2017
We purchased a Voltas Ac on May 2017. First of all Ac mechanic has installed the Ac in horizontally in room. First day on wards no cooling .It will be taken for more than half an hour for cooling while we set 16 room temperature .. After four days we called the technician directly he came again and told problem in our room only but at the same time Gas was leaking .. In june also we complaint again . The same person came from local agent and he done filled the gas and close the complaint. But still now we face the same problem. We suffering more than 3 three months and we spend lot of money for...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — new voltas ac not working

 Abhishek_Srivastava_1 on Aug 10, 2017
Dear volats team,

I registered a complaint regarding the non working of the ac which was purchased some couple months ago. (For reference, kindly go through the registered mobile no - 7274827588)

It has been more than 48 hours since the complaint registration and numerous reminder, there is no proper response i have got so far in warm and humid weather.

We never expect this poor response from a reputed company like voltas. Due to brand only, i purchased the ac.

Last time also, when the ac had some problem, volats executive mr. Chandan...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — water dripping from inner unit

 Rahulsingh267100 on Aug 9, 2017
Dear team,

It's already pathetic to go through your bad reviews. Your vendor installed my ac in a hurry and after few months i started facing issue of water dropping from inside unit. I called up customer care and requested for service since it was in warranty and anyhow they managed the same for time being which was conveyed to me that this won't happen in future. Now my warranty has lapsed and m still facing the same issue within few days again. If u think i am going to take it easily you guys are mistaken because i am going to write it down on every possible website...in regards...
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Voltas — defective air cooler - no action taken by voltas even after several complaints

 ajilthankachan on Aug 9, 2017
I bought a Voltas air cooler from Jayam and CO at Velachery, Chennai on 02nd of July. The dealer offered me replacement guarantee and delivered the product at my door step. They did not even check the product condition, when I switched on the product it was spraying water and my floor was completely wet. I called the dealer on the very same day, and they raised complaint to Voltas for me. The technician came on 05th of July 2017 and rectified the issue, but not completely.

After a few days, problem with Air cooler became worse. Water was spilling all over the floor and the swing...
Complaint comments  Read comments Complaint category Appliances

Voltas — voltas 1.5 ton ac / took 400 rs service charge without the any service

 Anuaich on Aug 9, 2017
Hi,

In brief,

Our 1.5 ton volta's split ac is not working.

We called volta's customer care number. Booked one service request.

Two guys came and inspected. Told some repair work is required in outer unit. Took 400 rs and gave the bill.

No service was given on that day.

None called next day for further service procedure.

I called again.

Voltas reopened the ticket.

Local service provider called and demanded 400 service charge again and 7000 rs + other service charges...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — faulty water dispenser

 fatima.y on Aug 8, 2017
Hello
I purchased voltas mini magic water dispenser in september 2016 from bajaj electronics. The very next month it stopped cooling water. The service centre guys took it away and bought it back and said its repaired now. From that time till now its been to the service centre 6 times.. And even today its not working.. I feel cheated as i bought a new product. Its like looking after a second hand product....
Complaint comments  Read comments Complaint category Refrigerators

Voltas — voltas 1.5 ton split ac - no cooling on new product

 Faisal Sarfaraz Ali on Aug 7, 2017
I purchased a 1.5 ton split ac on 11th june 2017 from bajaj electronics hyderabad - serial numbers 4512154d17d006709 (Outdoor unit) & 4552097a17d003983 (Indoor unit).
The product was installed on 16th june under sr 17061109248.
It was then registered on 22nd june under sr 17062205589.

There was no chilling and i raised a repair request on 19th june under 17061904512. Voltas took 19 days to respond and the request was closed on 9th july citing cooling gas was less.

Now in less than a month on 6th august i have raised another repair request 17080606668 with...
Complaint comments  Read comments Complaint category Appliances

Voltas — voltas split inverter ac stopped cooling within a month of buying [Resolved]

 Dkp66 on Aug 6, 2017
My voltas split inverter ac stopped cooling within a month i brought. I didn't expect this from voltas, only fan is rotating but there is no cooling at all irrespective of different mode.
It is showing error code on display of indoor unit.

I don't no where to approach, its quite disappointing getting defected piece, i recommend not to buy voltas product as their service is not up to mark....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — pcb not working display sensor problem

 Hitesh Amesar on Aug 3, 2017
Warranty period me compnay ne mujhe ye part replace karke diya tha.
Fir se mere ac ka pcb kharab ho gaya hai

Company ke service man ne ac ko open kiya to
Mere ac ka plastic lock todd diya hai

Aur bolta hai kharcha aayega banane ko

Jab maine 2017 me ac liya hai to

Usme 2015 ka part kaise nikla hai

Mere ghar me voltas ki 3 ac hai
Ek dusri ac me bi problem aaya tha
Compnay ne uska bi pcb change kiya tha

Teeno ac same model ki hai

Mujhe voltas product bilkul bi pasand...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — my ac is not cooling

 adk8070144 on Aug 3, 2017
Dear sir,
I jitendra shaw residences at bbd bag sarani ghoshpara bazar nischinda howrah 711227.
Customer service is very poor, they changed gas and compressor still now there is no cooling again they changed cooling coli and they said the problem is same as before this problem is continued 45 days running but they not replace my ac. And within 10 days my ac is not working duration i bought and this my last product of voltas and tata, 2 month i struggling with no cooling ac and kindly replace the product and till now we are in very hot city so please help me with the replacement of...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas split ac 183 sy / sub : i bought ac within 3 days there is no cooling

 ak1414 on Aug 2, 2017
Customer service is very poor, they changed gas and compressor still now there is no cooling and within 3 days my ac is not working duration i bought and this my final product of voltas and tata, 2 month i struggling with no cooling ac and kindly replace the product and till now we are in very hot city so please help me with the replacement of product and the service centre make us to suffer lot...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — supply of defective 1.5tonnes voltas ac vide invoice no 1207/17/s-9113, dated 20.04.17].

 zoyali on Aug 2, 2017
Sub: - [urgent replacement and compensation against supply of defective 1.5 tons voltas ac vide invoice no 1207/17/s-9113, dated 20.04.17].
Dear sir,
This is to bring to your kind notice that pertaining to the above subject
1. We have purchased the said voltas ac whose model no. Is voltas 183lye del.1040 from bajaj electronics punjagutta showroom hyderabad. (040-4442777).

2. The subject ac set was purchased under the anticipation of warranty of 1year and if any defect is observed to the ac shall be given rebate at free of cost to the consumer immediately.
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas window ac 1.5 ton making noise

 Aaliyah Sweetie on Aug 1, 2017
Bought window ac 1.5 voltas company from vijay sales, sohna road gurgaon.
At the time of installation it was found faulty. It is making so much noise. Contacted vijay sales but they said you have to contact voltas company and register a complaint to vijay sales.
Then we called up voltas company and told the same scenario ; they said that technician will gonna visit in 2/4 days.
Now the thing is if i made the payment to vijay sales or voltas company
Y would i suffer 2/4 days
I have been suffering since 29/06/17.
Waited a lot for this ac to get it installed...
Complaint comments  Read comments Complaint category Electronics & Appliances

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