Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 36%
Submit a Complaint
1915
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
304
down
122

Phone:
Phone:
up
98
down
49

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
36%
Complaints
1915
Pending
769
Resolved
500
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Voltas Complaints & Reviews

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Voltas — air conditioner/warranty registration

 Butchibabu Babu on Apr 25, 2018
I have ordered Voltas air Conditioner on[protected]. After I received, send message to [protected] as WTA on[protected];10:05 PM and after some follow up again repeated msg on[protected];5:42PM.
Till date I am not get any assistance regarding warranty. This is truly worst situation. So do needful to solve the problem.
Order I'd:[protected]
Regards,
Butchibabu A,
[protected],
Mail:krishnamohan_119@rediffmail.com....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner remote not working

 jk.garg25 on Apr 25, 2018
I had purchase Voltas Inverter AC 4 days back, and it is not yet setup completely as after installation we found that remote didn't work. Technician who done the installation told that remote is not belongs to modal which I had purchase. I raise complain to Voltas however, it not yet resolve. I don't understand how they could made such mistake to provide wrong product and than not yet replace. I can't use AC without remote. please resolve this issue as soon as possible....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — non service of ac for 2nd free service.

 C.V.Shajan on Apr 25, 2018
The concerned service man did not turn up for the 2nd free service of our A.C.
And after contacting the authority they are charging for the service saying the product is out of warranty.
The error occurred from the company's part is not bare able by the consumer because it's not our fault that the service man did not turn up for the second service and the service man did not even bothered to contact as for reminder or any as such.
What kind of service is delivered by Voltas?...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas ac not working for many days - no help from voltas

 RiteshM on Apr 25, 2018
I have registered a complaint on 6/4/2018 with Voltas customer care mentioning that my AC making erratic noise.They sent some one after few days and in order to fix the AC he broke the swing blade of the AC.He said he will replace it one or two days.

There was no call from Voltas and after two days when I called the customer care they gave me numbers of area mangers Devender([protected]) and Srinivas([protected]).These guys never pick up their phone or call back.

So I kept calling customer care every day(not to mention that every time a new guy picks up the call to whom...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — worst service by voltas

 Shivam75 on Apr 25, 2018
Never buy voltas products
It's after sale service is worst than worst
The service person behaves very rudely at the visit and they want money for free service + extra visiting charge
service request confirmation was on 10th April 2018 through sms and they visited on 25 April, after coming they said, we have requested from way so, it will be chargeable service, they said the right way is from call not from sms.
I don't know why voltas asked me to send sms 'PM' to[protected]
And by sending sms they came after 2 weeks
I don't know why it is the wrong way...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — broken display window and not working

 Amba datt on Apr 24, 2018
Regarding complaint no [protected]
I would like to inform u that I bought a brand new 1.5ton 3 star split inverter ac from bajaj electronics store on 07 March 2018 and I was a happy customer but the response what I have got from ur employees which makes me unhappy, because at the time of installation ur so called technician damaged the split unit (broke the flopper and something went wrong with the swing motor. When asked to resolve it is was said to lodge a complaint with the customer care. Instead of lodging complaint the problem persists. Rather I had always been given telephone nos of...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — water cooler 20/40 pcs

 echspolyclinicdeoghar on Apr 24, 2018
Water cooler voltas 20/40 pcs
Model no 60/02/0p16e000703
Serial no 6010210p/e000703
Bought from gayatri enterprises, station road, deoghar-814112, jharkhand
Vide bill no 446 dated 18/07/2016, tin no [protected]
The product had started giving problems within the first year of purchase, but the technical services people used to attend and resolve the same since it was with warranty pd. Now when we complained they said to bring the machine to the shop for repair which may cost upwards of rs2500/-, that too for a product hardly 02 years old! This polyclinic caters...
Complaint comments  Read comments Complaint category Hospitals

Voltas — failed to install new ac

 Omkar Samant on Apr 24, 2018
I purchased the ac from amazon.in
The installation team that arrived made on drill hole in the wall and declared its a pillar.
I even explaned to them for a long time that it was a brick wall and not a pillar. But they refused to accept my evidence and insisted in stopping work.
When i asked for identification for lodging an complaint i found out that they were not voltas employees.
Voltas outsourced their work to a company who out sourced it to someone else and then these men without id or proof or anything arrived to install the ac.
Funniest part: next day i...
Complaint comments  Read comments Complaint category Employees

Voltas — free service of ac

 vos on Apr 24, 2018
Message from td-voltas dated 19/04/2018 :"dear customer, request no. [protected] appointment scheduled for[protected]. For assistance call our helpline [protected] (24x7)".

None turned up or called. I called the given number today but the recipient put down the phone when i told him i was not able to hear him.

I had registered the request for one of the two allowed free services. Please advice agency concerned to carry out the service.

Vos nambiar
[protected]
[protected]...
Complaint comments  Read comments Complaint category Appliances

Voltas — complaint for customer care executives of voltas not responding properly [Resolved]

 neelam Rautela on Apr 24, 2018
Dear concern

We have brought voltas ac on dated 08.04.2018 (Voltas 1.5 ton 4 star inverter split ac copper, 184v szs)& same had been delivered on 11.04.2018. My order no was[protected]. After the installation, the ac has worked for maximum 5 hrs to till date. The reason is, (On fisrt day) when we were switch on the ac, its cooling only for 10 mints after that its heating & the outer fan not moving. So we were not used ac from that time. We raised the complaint for same, my complaint no [protected], your executive has came & check the ac, & said the outer inner part (Compressor)...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — complaint regarding voltas ac

 sujit@kumar on Apr 23, 2018
I was purchased voltas ac last year 27/06/2016. After 30 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified the fault but again after one month same problem occurred in my ac. Again his technician came and rectified the fault.
Again in april 2018 same problem occurred and his technician came to home rectified the fault.
But after few days again same problem occurred.

Now i have no option to take my ac repair to my local service provider for opening front panel of ac.

Now i am fed...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — requisition for replacement of faulty voltas air conditioner- 185zy-j/1.5 ton split ac- s/l-4552010a16ec04596

 BIPASHA CHAKRABARTI on Apr 23, 2018
Hi Team,

I am very disappointed with the product of Voltas that has been sold to me by Great Eastern Retail Pvt. Ltd.(Address: 19/2, GARIAHAT(SOUTH), KOLKATA, PIN-700031, WEST BENGAL)

The AC is not cooling as expected.

I have lodged a complaint on[protected] on Voltas Customer Care via phone.

Junior technician Mr Jamshed visited my home on[protected] and tried forcefully to make me understand the AC cooling is Okay and insisted me to sign the papers, I refused first, then signed after making a change in the paper that AC is not cooling...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — new volta's ac installation

 Vashar on Apr 23, 2018
I purchased a 1 Ton Voltas Window AC through Croma at Prabhadevi. AC was promptly delivered yesterday morning and today morning I received a call from #[protected] appears on Truecaller as Fahim )for installation @ 10.50 am. I explained that there was no one living in that house and I could get there by 1.00 pm and the technician agreed to meet at the house at that time. He called up at 11.04 to inform that he could only make it by 2.00 pm, by which time I was already on the way. Thereafter I got a call @ 11.40 from #[protected] shows on Truecaller as Rooplalanoop) enquiring about the installation...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — ac delivered but no installation no call pick

 Gyana Parida on Apr 23, 2018
Dear team,

I have ordered a ac in urgent in last saturday from reliance dig -

Address: liberty plaza, h. No: 8-1-346/1 (3rd floor), reliance mart building, shaikpet tolichowki, hyderabad, telangana 500008

They have committed that installation will finish by sunday looking into my critical condition for urgent ac installation.

But there is no istallation till now also no phone call picking instaed saying there is a issue with voltas and customer care and not going to istallation.

Please help me on this issue asap
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — delay in servicing

 Venkatesh MJ on Apr 23, 2018
On 18.4.2018 your service man came and dismantled /removed, my voltas ac at my home and next day only he came take to pick it up. And in that day he told me it takes 2 days to return it, but still now i have not received my ac. The response over phone is "very poor". If i am not receiving my ac by today kindly provide me a standby ac and make my ac serviced as early as possible....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — wrist & thief

 Mubarak Ali Ansari on Apr 22, 2018
I was purchased voltas ac last year 1-4-2017. After 10 days ac gas leakage found so we had raise complaint in customer care. After that voltas technician came to my home rectified the fault but again after one month same problem occured in my ac. Again his technician came and rectified the fault.
Again in march 2018 same problem occured and his technician came to home rectified the fault.
But after few days again same problem occured.

Now i have take my ac to repair my local service provider after opening front panel of ac, all cooling coil has damaged & repair.
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — poor cooling

 Ajay.2018 on Apr 21, 2018
Purchahwed a ac and was waiting for installation. It's been a week now that there has been no contact from the customer care team or any representative about the installation of the ac. Its getting hotter day by day.. But the company has no interest in consumer satisfaction and after customer sales. I am still trying to contact the customer team n there is no response...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — regarding new ac installation issue

 Riyajudeen on Apr 21, 2018
Hi,

Bought a new voltas ac on 19th of april in hyderabad with tirupathi electronics. Till now no one has came to installation the new ac.

To install a new ac how much time will voltas take?? Never expected this kind service problem with a big brand tata.

Let see, how much time will they take for installation, going forward will never ever recommend tata products to anyone....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — water leakage

 Suniljsr on Apr 21, 2018
Sir my ac is not working fine hardly one month before it got serviced but again the same problem is coming water leakeage, water is leaking from the front side of the ac and coming into the room.
We are facing the lot of difficulties for that as there is a summer season going on and the ac is having the problem it is the terrible situation sir try to fix it as soon as possible....
Complaint comments  Read comments Complaint category Refrigerators

Voltas — unprofessional installation of ac and now want more money for reinstall [Resolved]

 mishra_sk_in on Apr 20, 2018
Hello voltas,
We have purchased Volta's 1.5 ton air conditioner from jaipuriya mall voltas showroom (KM group) . They promised free installation (5 year warranty) and installed ac on our glass window . AC is making very bad noise and we complained to customer care . One service engineer came and conclude that this noise is generated due to glass window . Why voltas brand shop installation person installed it over glass window, perhaps we have another window available .We called again voltas to reinstall in another window, they asked explained charges for this as 900 . We agreed as there...
Complaint comments  Read comments Complaint category Electronics & Appliances

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