Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 53%
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2295
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
487
down
203
up
158
down
111

Phone:
Phone:
up
179
down
73

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
53%
Complaints
2295
Pending
645
Resolved
1045
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas related photos (237)

Voltas Complaints & Reviews

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Voltas — installation of new voltas air conditioner

 Ajithkumar s m on Mar 20, 2019
I have purchased a new voltas air conditioner from kerala police canteen, thiruvananthapuram on 18.3.2019. I cannot contact toll free number given from the dealer. Kindly do needful for installing the ac in our home. My address and mobile no. Are given below
Ajithkumar. S. M
House no. Rrwa 36c, ranni lane, peroorkda p. O, thiruvananthapuram
Mob. [protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — split ac water leakage of front side

 hkulkarni on Mar 18, 2019
Dear team,
1 split ac leakage to water in front side ac location
Customer : dewan housing finance corporation ltd. Jalgaon (Maharashtra)
Ac barcode : 4552033a17ha08661
Model : voltas : eu 243 zyi
Cbu : 4502130
Idu : 4552033
Power supply 1ph - 230v - 50hz
Kindly resolver issue firstly and sent me call id in my mobile no [protected]

Thanks & regards,
Hemant kulkarni
Asst. Accountant
Dewan housing finance corporation ltd.
Dhake corporate center, 1st floor, shiva arcade, dhake colony, jalgaon 425001...
Complaint comments  Read comments Complaint category Business & Finances

Voltas — irresponsible and inefficient installation mechanic seny

 Kaushalesh Vaishnav on Mar 18, 2019
I. Bought 1.5 ton split ac of voltas from bajaj electronics hyderabad on 12th march 2019 company sent me a very inefficient and irresponsible installation mechanic who even did not have basic tools like screw driver and drill machine. He came and simply told me that this ac installation is not possible in your room. He told me a very hefty amount of work for the installation. When i told him that there are other flats in the same apartment with ac installation in the same bedroom location he did not listen to me and very hastily closed the call and went away. Why voltas is sending such a responsible...
Complaint comments  Read comments Complaint category Appliances

Voltas — board problem is not solved (new ac purchased on 18th feb 19 on tata cliq) [Resolved]

 ppunnarao on Mar 17, 2019
I purchased volta's 1 ton ac product on 18th feb 19 through tatacliq. Delivered on 22nd and installation done on 23rd. Problem will start on 5th march 19. Out door fan is not working. Service engineer said board problem. They said we put a request for board on that day. Uma service center owner will told to me, the problem will be solved on 11th evening. But they did not contact me till today. I put several requests on volta's services and make calls to customer care and emails to social media also... Uma service centre said board is not reached us, customer care said with in 24 hours our team will...
Complaint comments  Read comments Complaint category Products & Services

Voltas — ac split inverter

 savvy01 on Mar 15, 2019
I purchased voltas split ac twice. First from kohinoor malad west mumbai shop on march 3rd 2019 i was despatch 2018 unit. This i returned to the showroom.

Second time i made purchase on mar 9th, 2019 from croma malad west mumbai. Post enquirying with sales personnel. He confirmed 2019 unit will be despatched. But to my dismay, 2017 unit was sent.

Want to know whether voltas has stopped manufacturing new units. Why the dealers are despatching only old units.

Are voltas brand not saleable hence dealers are holding only old inventories. Why one would pay...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — harassment by patro electronics bam odisha

 K Tejeswar Rao on Mar 15, 2019
Sir we have purchased 2 voltas ac from patro electronics brhampur odissa on 09.03.19 model no183vdzv & 185vdzv but he despatched 183vdzv outdoor unit & 123vdzv indoor unit after repeated complain they change 3 star split ac as per our order & iinstalled. He despatched 185vjzj ac instead of our order 185vdzv ac till now they harassing us & not change our ac....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — inverter ac motor failure

 Dinesh Santhosh kumar on Mar 15, 2019
I purchased a voltas inverter ac 1.5 ton on 13.03.19 and the technician installed it on 14.03.19. While checking the motors coil got burnt and ac is not working. Today 15.03.19 technician came and unfit the motor. Need a proper motor without any complaint. My job card no.is [protected]. Here with i attached my bill and the pics of faulty motor. Without even a single day usage i got this complaint. Just get me a good one without no complaints....
Complaint comments  Read comments Complaint category Products & Services

Voltas — ac problem

 drsatish on Mar 14, 2019
Dear Sir,

I am totally surprised with you after sales service, no one is bothered.
Our AC is not giving cooling and hence we had lodged a compliant on 12/03/2019 complaint number [protected].
Vivan life science
Registered No : [protected]
When we called the customer care, we were told that will attend in 24 hr. Yesterday, when we called the customer care centre, we were informed that will be attended and gave number of m/s Vinayak Industries. We were frantically calling M/s Vinayaka ind. but was lifting the mobile. In the evening around 5 pm lifted the...
Complaint comments  Read comments Complaint category Appliances

Voltas — ac installation pending

 Minoo Verma on Mar 12, 2019
My ac installation was due on 3/12 at 10:00am. The service center and the technician kept pushing the time by 5-10 minutes every half hour i called giving some irrelevant reason every time. I have wasted half my day and eve after 72 hours of receiving the product from amazon my installation is not done.
Absolutely rude and uncouth behavior by service center and the technician.

Request no.[protected]...
Complaint comments  Read comments [2]Complaint category Appliances

Voltas — voltas window ac extended warranty certificate not received

 Deepen Sachdeva on Mar 11, 2019
Hi,

I bought voltas window ac (Voltas window ac 185 dza (Deluxe) on 17th feb 2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Window ac
Capacity 1.5ton
Purchased on: 17th feb 2019
Purchased from: ep electronic paradise pvt. Lmt.
Serial no.: 4011238a18jc17835
Voltas window ac 185 dza (Deluxe)
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — tank alarm issue

 baqhar shah on Mar 10, 2019
Dear sir,

I purchased voltas 70 l water cooler with remote control. There is a tank alarm system in this unit. Even if there is sufficient water level it gives an alarm due to which water pump will not work. Every year i cont change the sensors for tank alarm unit. Please ask them to give a parmanent solution for this issue or change the unit which doesn’t have this system.

Regards,
Baqhar.
[protected]...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — voltas ac purchased from flipkart

 Prashantaseth on Mar 9, 2019
I have purchased voltas ac from flipkart on 08th march 2019 with order id od[protected]. Currently voltas is running extended warranty program in place of 1 year to 5 year for all the ac purchased. When i contacted voltas customer care for the extended warranty they said flipkart is not their authorized seller and they cannot provide the extended warranty. If flipkart is not the authorised seller, why voltas is allowing them to sell the product. Many of consumer like me will be filling looted here by voltas or flipkart here.

Product description is
Voltas eu 123v dzu2...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — again did not response from your end

 Shahbaj Ali on Mar 9, 2019
Sir, this is my first and last message to you bcoz i had called to voltas customer care alot for my problem of water cooler yet not solved but the response was same. The water cooler is plotted in the plant for workers and the thirsty ones. But still no response from you. This is how you deal with the customers? I am not satisfied and very angry with your services......
Complaint comments  Read comments [3]Complaint category Gas Stations

Voltas — voltas ac - poor after sale service

 Sayyed Zameer Hasan on Mar 9, 2019
From last 3 month we requested to repair our voltas ac. Request no. [protected], looked by durga enterprises engineer (Engg - naushad - [protected] and engg - akhilesh - [protected]) first they said we will repair your pcb then they say we lost your pcb we have order new one. This happening from last 3 months. I don't know how company like voltas who is pioneer in ac will do like this to thier customer. I tried to escalate this on voltas self-care how ever i am not getting an otp, but i will do that any how. Pls reach me on my mail - [email protected]
Complaint comments  Read comments Complaint category Products & Services

Voltas — this product not working

 Shahbaj Ali on Mar 8, 2019
Dear Voltas Team,

Please let me know where is the service center of this water cooler near bhilai chhattisgarh pin code-490026
Product details-40/80 P88 WATER COOLER-SPC-UV
Bar Code-6010223P16D000033
Product not working from 4-5 months not cooling, not switching on, power cord issue.In product one toll free no is available but when i have call on this no([protected]) but telling it is wrong number. please provide me correct customer care no or contact of service center near my location. Revert back As soon as possible.

Thanks & Regards,
Shahbaz...
Complaint comments  Read comments Complaint category Gas Stations

Voltas — voltage ac with concern ac not cooling well

 salahudheen ali on Mar 6, 2019
Regarding this complaint already contacted voltas service center and one of the tech today visited my home and he found out there is less gas as per him there is leakage somewhere he cannot pin point the origin of the issue and charged 500 /-rs. Now i want to know why i should pay these amount without fixing my problem. Then if your service center send tech to anywhere for field inspection he should be going to fix that problem at any cost that means he should caree with proper tools.
Your tech told me it will take time about 3 to 4 days....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas inverter ac outdoor unit is faulty

 rvkmr on Mar 6, 2019
I have purchased new voltas ac on 05 feb 2019 with serial no - 4512378d18db01365 from vardhman electronics (Op) at the time of installation outdoor unit was faulty.
Now company person saying we can not replace this faulty machine we only change the part and new joints will come in this.

How company can sold this faulty machine without quality check.
I really disappointed.

I want to change my outdoor faulty unit and i already too much time from last two weeks there are making excuses.
Odu no - voltas cu 183v szft (R-410a)
4512378d18db01365
Complaint comments  Read comments Complaint category Other

Voltas — extended warranty certificate not received

 Deepen Sachdeva on Mar 3, 2019
Hi,

I bought voltas window ac (Voltas window ac 185 dza (Deluxe) on 17th feb 2019 and still i have not received the extended 5 year warranty ceritificate. I got a message which said the warranty has been mailed, but i haven't received it yet.

Kindly see to it that the warranty certificate is mailed asap.

Here are the ac details:

Window ac
Capacity 1.5ton
Purchased on: 17th feb 2019
Purchased from: ep electronic paradise pvt. Lmt.
Serial no.: 4011238a18jc17835
Voltas window ac 185 dza (Deluxe)
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — faulty inverter ac

 Lakshyasainger on Mar 3, 2019
I had purchased this ac last year on 23 feb 2018, firstly the ac itself was delivered faulty with the problem in compressor and thereafter was installed saying that leakage in the pipeline.
After installation it never cooled and with numerous complaints to voltas, only response we've been receiving was compressor problem, burnt coil etc etc.. Technicians were experimenting on the unit just by repairing the joints, changing the coils rather than changing the entire unit and putting a new one as it was under garranty. At the end it never got fixed.
Infact the last complaint was lodged...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — 1 ton inverter ac not working error indication e5

 g r pillai on Mar 3, 2019
I have purchased two 1 ton voltas ac units on 23 mar 2016 out that one unit not working.. Shows error code e5. After the usual free service.. Last november general service was done. According to voltas technician the pcb not working and it costs almost the cost of the ac... The above unit was vfery well preserved and rarely used. Voltas being a tata product thought it was trustworthy and never expected such a bad experience from such a reputed company. Authorised technician left after checking was unsure of the cost and what exactly to be done. He said he will call after talking to his boss voltas...
Complaint comments  Read comments Complaint category Electronics & Appliances

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