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Voltas Complaints & Reviews

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Last updated Apr 20, 2024
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2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India
400033

Voltas reviews & complaints(4382)

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M
Maizy
Apr 20, 2024
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Brand new A.C leaking, requesting replacement

Address:Sanath Nagar

The A.C we bought through an enterprise is a peace of lemon and the tech. who installed doesn't seems to be a professional in what he does.

The tech blames the A.C is damaged and we received the broken one and enterprise through which we purchased is blaming Voltas and the Voltas the sales manager isn't answering our calls at all, this is so ridiculous.

Never expected this from a company like TATA....
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Aadil2626
from ANGUL, Odisha
Mar 26, 2024
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AC Horizontal swing not working

On 23rd March 2024 I installed this AC and the team checked and it was fine, the next day I realised that this AC also has horizontal swing features as it has 4 direction air flow.

I tried to turn on this feature but the horizontal swing is not working...
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Darshan Deshbhratar
Mar 1, 2024
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Complaint against Voltas visi cooler

I had purchase New Voltas visi cooler last year. It was giving problem just in a week of delivery. Many times the engineer comes but the problem not solve. After 5 to 6 months I got replacement of the product. But the same problem was given by the other machine. Again many times engineers come and go but the problem ont solve...
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V anvesh
Feb 25, 2024
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Ac not cooling since purchase of 10 months

This is second time giving complaint for same problem
Registered mobile number [protected], [protected]
Complaint number [protected]
Please find the attachment for all service details
Since I purchased I am always in trouble about ac cooling .I am 1000 Percent sure that I received a damaged product because my ac not even done cooling for 10 days in 1 year since my purchase, I need replacement immediately or repair...
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S
slakshmi50@gmail. com
Feb 23, 2024
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Warranty copy requested

Address:28/22,1st st., gill nagar, Choolaimedu

I lost extended warranty copy for my Voltas split ac bought through viveks t nagar in 2019.. I have sent several emails to customer care voltas. But no response till now. Warranty expires on 26.02.2024. Your technician refused to service it without the warranty copy. Please help me by sending me warranty copy.bill in the name of super enterprises, Chennai
Bill no…SIN16_00801820 st 26/02/2019...
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Subam29
from Murudeshwara, Karnataka
Dec 21, 2023
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AC is not working and need urgent replacement

Address:Murudeshwara

I strongly recommend addressing the persisting issue promptly, despite numerous service attempts and extensive communication with Voltas and Pai International service teams. After over 15 services, urgent replacement is imperative to resolve the problem effectively....
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krupa.k.pande
from Hyderabad, Telangana
Dec 4, 2023
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Damage of my AC during Service

My AC flip was damaged during the service by Voltas Engineer, and I have been informed that it will be replaced as order needs to be placed by the technician, it's been 3 months I have been following up but there is no response from Voltas customer support.
My AC is under Extended warranty, and I see there is never a response from Voltas Customer support when we reach out regarding the damage caused by their technician during service.br...
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Vamshi/M
Dec 1, 2023
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Voltas beko repair

I have raised a complaint about my refrigerator on 23/11 and I received call on 24 from technician saying he received complaint about AC. I again raised complaint on 25th and from that day onwards I have called 6 times to customer care people they give technician numbers or say they will make their senior call back which never happens. I have received local agency number who in turn gave me technician number and from 25th he keeps saying...
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S
satish898
Nov 11, 2023
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Persistent issue with voltas beko dishwasher

I hope this message reaches the concerned authorities at Voltas. I am writing to express my dissatisfaction and frustration regarding the ongoing issue with my Voltas Beko dishwasher.

On September 11th, I lodged a complaint about a malfunction with the dishwasher. However, despite the passage of time, a technician's visit after four days, there has been no resolution to the problem. This prolonged delay in service is not only...
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Donsiva
Oct 27, 2023
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Service

Address:Chennai

I book for voltas ac service 1week before but the customer care person told technician come on 24 hours but still not came customer care person telling somany reasons really very very worst customers service in voltas waste of time worst worst worst...
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srilakshmirestbar
Oct 25, 2023
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Chest freezer

Dear Sir,

We bought a Voltas cooler for our business on 31.10.2022 form Andhra Refrigeration company, but it is not working from the day 1, then immediately contacted the sales persons and Voltas team, they took almost 30 days for Installation of the product and resolved the issue after so many follow ups.

After that again Lot of complaints from the product, and we lost the entire business because of Voltas,...
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Azad Bansal
Oct 20, 2023
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Not Response from Voltas for servicing for AC.

Address:PO. KANTABANJI

I am book online service, my booking request number is [protected] issue by Company on dated 17.10.2023. But they are not response .

One person (service team member) call me & visit complain point. he say me i will come tomorrow and solve the problem but he did not come. i am calling many time to service head but could not pick & disconnect my phone .
he did not call back....
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dpgomes
Oct 18, 2023
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Window AC

Address:Mumbai

W/AC under warranty. Since purchase, the AC has stopped working 3 times and has been serviced 5 times. The first complaint was registered within 3 months of purchase.

This is my WORST EXPERIENCE in using W/AC for the past 50 years....
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surinder pal singh bachher
from Mumbai, Maharashtra
Oct 18, 2023
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Pcb problem service issue

Dear Sir/Madam

Thanks for your reply and for sending a person to my home for the above request as I have mentioned earlier.

But I want to state that the said PCB was also not working properly. It may have some defect in the said PCB product and also not compatible with my said AC as said and confirmed by your representative/Engineer having name Mr. Sachin (Mo -[protected]).

Sir, Voltas company...
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surinder pal singh bachher
from Mumbai, Maharashtra
Oct 15, 2023
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Ac pcb problem

I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it has
1+4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...
+1 photos
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surinder pal singh bachher
from Mumbai, Maharashtra
Oct 15, 2023
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Ac pcb problem

Address:703 JIMMY TOWER2 PLOT NO 19/22, SECTOR 18, KOPERKHAIRANE, NAVI MUMBAI 400709

I have purchased voltas ac 1.5 ton from croma in 08/11/2021, and it havs 4 yrs extended warranty, my ac is having problem of pcb, your technician has visited and told us it will be replaced in 2 working days, but still there is no update from voltas, waiting for a positive reply and pls get it done asap...
+1 photos
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Rocky2323
Oct 1, 2023
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Poor service centres

Address:Cuddalore

I bought voltas 1.5 ton ac on May 2023. By next two months. There were water leakage from ac.. raised a complaint to customer care.. no response from them.. leakage stopped by itself.. again Im facing same issue. And low colling, second time raised complaint. No response from service team... Service for voltas was very poor... I recommend not to go for voltas .....
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Iamarijit
from Ankleshwar, Gujarat
Sep 29, 2023
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Replacement or refund for the brand new defective voltas AC

Address:Voltas House 'A', Dr. Babasaheb Ambedkar Road, Chinchpokli, Mumbai-400033, India.

Bought a 1.5 ton split inverter AC from Voltas on 24th August 2023.During installation, the technician from authorised serviced center found that the motor and pcb of the indoor unit is defective.I asked for a complete replacement of the product but even after 1 month, no one from voltas service center has helped me in this matter.An authorised person named Parth Patel from voltas service center, surat was given the task to solve this issue.This...
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Santanukpati
from Bhadrak, Odisha
Sep 23, 2023
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Cooling Problem in voltas window AC

I have made a request to short out my voltas Ac cooling problems on 7th September, 2023 with request number [protected].
The Voltas Company did not short out this problem till date i.e 0n 23 September 2023 . I called and email many times to the customer care and service provider center but they are not giving any proper response and showing very unprofessional behavior. My AC has a 3-year comprehensive warranty till March 2026. On...
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Akshat1576
from Mumbai, Maharashtra
Sep 20, 2023
Sep 21, 2023
This thread was updated on Sep 21, 2023
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Pathetic service

Address:HAPUR 245101

I bought a Voltas split AC 48 hours before, and request for installation was raised the next day. The installation guys were charging 1500 for flushing the pre installed gas line for the AC while the market rate is 800. So I got it done from outside. Now the new installation guys from Voltas won’t arrive until tomorrow that is the 21st of September 2023. I can’t get it installed from my AC guy because then Voltas won’t give me a warranty...
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