Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 54%
Submit a Complaint
2691
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
763
down
286
up
261
down
149

Phone:
Phone:
up
304
down
102

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
54%
Complaints
2691
Pending
852
Resolved
1229
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas Complaints & Reviews

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Voltas — part under warranty not fixed yet

 Pawan Magotra on Jun 15, 2019
We registered a complaint about the a.c not cooling properly. they send some service centre who checked and left saying that send it to the service centre by yourself. somehow we managed to get it there. after a numerous walk to the centre they come up with a new issue everytime ' also the service centre person talked very rudely with my father . Being warned by my father that he will complain about him he said that do whatever you want am not scared of anybody and was impolite as we were asking for some charity. after complainig about both the issues to the service centre numerous times none of...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — poorest service ever

 Vikush on Jun 15, 2019
I hv complaint number [protected] on voltas costumer care
i buy new ac and install on 13june19 but its not cooling then i complaint against this in costumer care they ask me to solve this in 24hrs i request them to solve this urgent bases they said ok but after this 2day after i call them 10time and also they gv me many numbers my ac is still not working no one call me and i wast my hole day for calling them again and again but no one is responding and also i fed up from ur stupid slogen in waiting "india no. 1 company and service center " pls change this to india poorest service pls
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — water leaking direct through ac instead of water pipe.

 PanditAmitJha on Jun 15, 2019
I have purchased a voltas split AC 1.0 Ton
yesterday. Today Installation has been done. But now the Water is Leaking direct through AC instead of water pipe assigned for it.
Our whole wall is wet. I don't know whether it's manufacturing defect or mistake of installation guy.
I request M/S Voltas kindly resolve it on urgent basis.

Model : 123DZW Voltas Split AC 1.0 Ton 3 Star.
Purchased on 14 June 2019
Address : Janta Flat, Vivek Vihar, Delhi - 110095
Mobile : [protected]...
Complaint comments  Read comments Complaint category Products & Services

Voltas — dual policies for online and offline purchase

 [email protected] on Jun 15, 2019
I purchase a Voltas 1.5 Ton Inverter Ac from flipkart. For installation Rs. 1500 is charged where as on company website there is Rs. 499 offer is valid till 30 june 19. I asked why they are charging Rs 1500 then they are telling I purchase online so offer is not valid. They are not providing proper warranty and extended warrant also. Is it is legal action by company because they not mentioned anywhere on there website that these offers are not valid on Online Purchase. Now what I can do please guide....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — window ac 1.5tons

 kamlesh kaushal on Jun 15, 2019
Purchased Window AC of 1.5ton through Air Distributors uttam nagar and product was delivered with broken fan, i tried to convince service as well as distributor to replace the complete unit but they assured that only fan replacement is required.
After certain days the fan started making noise and i contacted the service person over phone and sms but nobody responded to my issue.
Plz look into the same and resolve my issue immediately....
Complaint comments  Read comments Complaint category Appliances

Voltas — too late solve my complaimt

 Harpreetgill on Jun 14, 2019
My name is davinder singh vpo kalwanu teh patran distt patiala 147102 .my mob no. Is[protected] my voltas window ac is in under warrany.my window ac is in dead position from 6/6/2019.i registered complaint to custmer care dated 7/6/2019.complaint no.is [protected].my ac problem not solve yet.i face problem from 7 days . i request please  solve my problem early....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — I m complaining about voltas

 Pankaj Nagila on Jun 14, 2019
I registered complain on 11 the but till now my issue not resolved they all are telling lies that ur complain is highlighted ND even not picking up the cl definitely I will complain for u in consumer Court
I m very fed up of ur service really very bad so disappointed from voltas always they r saying no technician and giving number of other ND other person even I have 4-5 number...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — noise problem

 Sarika Vij on Jun 14, 2019
I have bought AC under replacement scheme of BSES model WAC-185ZZP . It is installed by their people as installation was free under this scheme. I complaint about noise but their installation people do not rectify the same. After that I logged a complaint for noise again they put some cardboard & noise stopped for some time. Every time they keep on doing the same. They also accept that noise problem is due to improper installation. They ask for money to rectify the installation . I refused to give the same. Then they keep on rectifying the same by putting card board. who is responsible for this...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas 1 ton window ac (model no. 123lzf, copper condenser) - faulty

 RahulChouhan407 on Jun 13, 2019
Order Number: OD[protected]Bought from Flipkart)
Order Date: May 25, 2019
Date of Receiving: May 27
Date applied for replacement: June 6, 2019

I ordered a Voltas 1 ton Window AC (Model No. 123LZF, Copper Condenser) from Flipkart. When I received it the front grill was broken as 2 window direction leafs and the side that holds the leafs were missing (pic attached). When I discussed it with the people from Voltas who came for Installation they gave me 2 options:
1. Either you apply for replacement or
2. We will order a new front grill for...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas 1.5 tonne 5 star ac(defect in new purchased ac)

 sidisright on Jun 13, 2019
Purchased AC (Srl No. 4011284A19ECO1971) on 08 Jun from Vijay Sales, Lajpat Nagar, N/Delhi, in response AC delivered and installed on 10 Jun at Pushp Vihar, N/Delhi. After installation when mechanic started it, AC not worked and found compressor out of order. Next day i.e. on 11 Jun Voltas mechanic came to enquire it and after checking found that gas leakage. Now dealer and service centre saying me to refill the gas, while I am not satisfied this and requesting for replacing this AC with new one, as I have paid Rs. 26, 000/-+2000/-+1500/-(AC price+stablizer amount +installation charges) in cash....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — split ac water problem from indoor unit.

 sharmarav on Jun 13, 2019
Split AC purchase dt. 02.05.19, Invoice No. FAB22GA[protected] from M/s consulting Rooms Pvt. Ltd.
from day one after installation water comes from indoor unit within 20 Min.
complain No. [protected] dt. 3rd May, compl. No. [protected] dt. 24th May 19, No result. complain No. [protected] dt. 5th June to till date I am regularly complaining to resolve this issue, but my complain is still unattended.
my all efforts fail....
Complaint comments  Read comments Complaint category Other

Voltas — voltas split inverter ac 1.5 t cooling problem

 rkskanu on Jun 12, 2019
Dear
Sir
I have purchased AC from My city Farrukhabad Uttar Pradesh, on 10-04-19 First complaint was filed on 08-06-19 Complaint No-[protected] cooling problem, Noone has come to resolve the problem, second Complaint No- [protected] has been filed on 10-06-19, No Service engineer has come to resolve the problem, I have totally dissatisfied with the Voltas service, I will never suggest to anyone to buy Voltas product, I am very disappointed with the service which is very poor,...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — ac 5 star out door unit not working

 [email protected]mail.com on Jun 12, 2019
We have purchase Split AC 5 star from your dealer M/'s SONOVISION, Tirupathi on dated 8th May 2019 and out door unit not working and lodge 3 times complaint and no body attend the complaint. every time call centre are giving complaint no. complete formality to giving false commitment to attend technician within 24 to 48 hours but nobody is attend to resolve issue.
This is not good for customers oriented products and this type of business will not help in longer period....
Complaint comments  Read comments [2]Complaint category Family & Relationships

Voltas — split 2 ton ac

 monica khanna on Jun 12, 2019
I hv lodged complaint fr my split AC on 4th June, but engineer came on 10, and checked the AC and said other engineer wl come and fill the gas.

He charged rs. 500 and said it will b adjusted in final bill. But till today noone turned up. It is ridiculous on ur part that even after 8 days, complaint has not b been resolved.

Vipin Khanna
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner (1.5 ton , 3 star)

 Kis1987 on Jun 12, 2019
Dear Voltas Team,

I (Kishan Arora) am too much disappointed by Voltas service.

I brought a Voltas Split Air conditioner (1.5 Ton, 3 Star) on dated[protected] and given a 1000 rs. for installation persons also (However it should be free)
From the first day when voltas company engineer installed the AC, It was not running even he disassembled all the AC parts during installation.
and all parts placed here and there. Some parts laying on my bed and some parts lying somewhere else. That thing did by Voltas service engineer.

What kind of service...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas ( ac 1.5 tons inverter 3 star split model 183vadw) purchased on 09.6.19 has not been installed still,

 Mk Kaushal on Jun 12, 2019
I regret to inform you that my
Voltas ( AC 1.5 Tons Inverter 3 star Split Model 183VADW) purchased on 09.6.19 has not been installed still,

Have approached all doors possible for help & even got in touch with local service dealer(Durga Air condition Contact No:- [protected]) & but service dealer behave is very rudely, they talk to me ac install will be after 2, 3 days.

so i request to you Look forward for immediate installation or please make arrangement for return of the unit.
Very bad experience for me
MY Req No:-[protected]
My Contact...
Complaint comments  Read comments Complaint category Products & Services

Voltas — ac compressor stopped working after a year

 ManojSaini1987 on Jun 12, 2019
I have communicated to voltas regarding my 1 ton window AC compressor is not working only fan is running. I was communicated by voltas service personal stating that if my AC needs to be picked up from my home then I will have to pay for the transport. Now since I have registered my AC for complete comprehensive 5 years warranty, then why do I have to pay for the transport....
Complaint comments  Read comments Complaint category Products & Services

Voltas — failure in functioning inverter split ac

 Pagali on Jun 12, 2019
We purchased an Inverter AC of 1.5 ton capacity 15 months back on[protected].But suddenly the AC had been no cooling affect since day before yesterday.Then we lodge a complain having request No.[protected].The technician attended and said that the Compressor has problem.As the compressor is under 5 year warranty the problem is to be resolved soon.As our climate is under severe heat we are facing a lot of problem since our health condition is not good. So we request to resolve the issue as soon as possible....
Complaint comments  Read comments Complaint category Appliances

Voltas — voltas cooler not working properly

 kishlaykrishu on Jun 12, 2019
I have purchased a voltas cooler on 27th may 2019. Since then my cooler is giving trouble in operating. It's not work properly, Cooling capacity is very low. Several time I have complaint to voltas service provider.. but they are not giving any response..! One voltas service provider came to change the water pump.. but he used any other local brand pump.. instead of voltas pump.. which was fitted earlier. I want to replace my cooler or to get better service as soon as possible as they are not giving any proper response to my issues.
Cooler modal- Voltas Grand 72E
Serial number - 4810086C19D006723...
Complaint comments  Read comments Complaint category Appliances

Voltas — poor service to customers and cheating by head of voltas office

 NSIC VKI Jaipur on Jun 11, 2019
HORRIBLE TO SEE NO REPLY FROM ANY OF SENIOR OFFICER WHICH REVEALS THAT FULL FREEDOM IS GIVEN BY VOLTAS TO ITS EMPLOYEES TO CHEAT OR PLAY WITH CUSTOMERS AND LET THEM ENJOY TIE-UP WITH SERVICE PROVIDERS/DEALERS AND SO
Dear Sir, , I repeat the steps happened with me ( Some more cases also with me if required). Please go through my lines step by step and reply accordingly;
1. DAY One: Online complaint lodged by me. A message was received on my mobile number [protected].
2. Day Two;-Tried to contact toll free to know the status of complaint and the date of repair--No Proper Answer....
Complaint comments  Read comments Complaint category Electronics & Appliances

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