Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 19%
Submit a Complaint
1535
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
139
down
71


Fax:
Fax:
+91 22 6665 6311

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
19%
Complaints
1535
Pending
891
Resolved
98
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Voltas related photos (120)

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Voltas Customer Care related pictures (120)

Voltas Complaints & Reviews

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Voltas — Supply of defective Inverter Split AC 1.5 ton model no.18V DYa-Cool

 Sahu_Rupesh on Apr 27, 2017
I have purchased the voltas split inverter ac 1.5 ton 18v dya-cool from amit sales, raipur, chhattisgarh on 23.04.17 and it was installed on 25.04.17 soon after its installation it given sound and auto switch off problem the matter has already been highlighted to amit sales as well as voltas immediately but no action has been taken in regard to its replacement/rectification. May kindly be looked into the matter and request to resolve the issue at the earliest... Thanks
With kind regards
Rupesh
9752440154...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Split ac repair. complaint breakdown request no. 17040513148

 dr.Ratheesh on Apr 26, 2017
Sir
We have register a complaint of repair our split ac made by yoir firm on 05.04.2017. Til date it couldnot rectified. Our s n college, kollam, kerala purchased this product from kollam itself. It is plased in research room of botany department where reseach materials are kept in temperature controlled condition. It was morethan 20 days the ac was dammaged. I request your kindheartedness to attend the matter and resolve our grievness as early as possible.
Contact person. Dr. C. Shaji, head, dept. Of botany
Contact no. 9447265080...
Complaint comments  Read comments [1]Complaint category Institutes

Voltas — Proper service not provided

 Arabinda Kunda on Apr 26, 2017
After many a time complaining about ac is not working, the technician is giving time after time but not attaining the issue. First the technician came without spare parts and second time without gas.
The complaint was lodged on 19.04.2017 but till date not solved. I fade up voltas and will never buy a votlas product. Enough is enough.I done with this company. My complaint no is17041923615 & 17042605039....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Voltas customer care fraud

 kavitagg on Apr 26, 2017
I have registered my complaint on 18th april 2017 at 18002664555. They told me that their system is down and asked for my address, mobile number and name. The technician visited the same day and charged me rs. 1600/= the ac stopped working on the same day after sometime. After 7 days i came to know that my complaint was never registered in voltas system and someone from their customer care passed on my private information to a private service center fraudulently. This is a criminal offence as the persons pretending to be voltas technician could harm us to any extent.

I complained...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas Ac — No service from voltas ac service

 NavalKalra on Apr 26, 2017
I have lodged a service call request for servicing of split ac on 21-apr-17 with voltas ac servicing on phone no. 18004254555 on 21-apr-17 but till date no one has turned up to attend the same.

Service request no. 17042123368 dated 21-apr-17 and appointment scheduled on 24-apr-17 but no one turned up for service.

I wonder why such a reputed brand is unable to provide service to its valuable customers. we are suffering because of no service from voltas....
Complaint comments  Read comments Complaint category Appliances

Voltas — Voltas 5 star 245 zyB/2 ton

 James Ghosh on Apr 26, 2017
Respected sir
Your valuable company market listed. I am buying new ac from great eastern model no voltas 245zy_b/2ton.. On 20.22017... Past time i inform to u... That time your companies labour is recover..
Bt again same this prblm not sufficient cooling.
I want to know u.
Ur company is market reputed so... Why again and again i suffer this we r customer
So... I am purchasing first hand machine... Not 2nd hand
Mobile no 8653479103...
Complaint comments  Read comments Complaint category Business & Finances

Voltas — Brand new ac service

 Nitesh Dhankhar on Apr 26, 2017
Brought new ac 20 days ago but its not cooling at all. I called your team for service 5 days ago but no one came to check it and even they dont care for their customers. And also just 20 days old ac needs to get repaired. Such a bad company voltas is. You are not able to satisfy your customers.
Very bad experience
0 out of 5 in all way and manner and category....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Pathetic post sales service; no professionalism, service request no. - 17042106240 [Resolved]

 RupalSaxena on Apr 25, 2017
I called Voltas Customer Care 18004254555 on Friday 21st of April 2017 to book a free service of Voltas 1.5 ton split AC. I received this request no. and was told that the technician will come in 24 hours. On asking if she can tell me about time slot when technician will visit or his name or contact number. She said that she cant give any such details and that the Technician will call on his own before coming. I found it weird as somebody has to be home throughout 24 hours for getting it serviced. I stayed back at home whole Friday and waited till Saturday mid day. I made a call and get to know...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — Servicing of split ac pending for 15 days

 Yarafeo on Apr 25, 2017
My name is imran obaid.
Mob. No.9990027371.
Breakdown request no:17042518953
Prob: to change indoor coolong coil of my split ac 1.5 ton _2013

The concerned service person saying that he didn't get cooling coil, since 10 days
. My ac was in service center past 10 days.
And, still no issue resolve..
Before that, he came after complaining 2 week rigorous follow up.
My earlier complain no. : 17040911605&17033129944

And when he came and take away my ac, cooling cil still not change.

Ready to pay whatever he charged...
Complaint comments  Read comments Complaint category Products & Services

Voltas — Change the unit

 distt.sports officer on Apr 25, 2017
Sir i have bought voltas 3 star 1.5 ton ac from cool world bhagalpur on 8 april 2017.ac is not functioning after installetion.i had complained earlier but no any assistance has been provided by company.one day engineer had com and told me that the outer unit of ac has not working.company will replace the unit and gone away.but till now no any reprentative has come.only a fake sms have been received by me thatour engg visited your premise for sr no.17041911364.there was no responsible personavailable.pls call us at 9708460582 for an appointment.this sms is wrost because my faimly always available...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Non adherence to service level guarantee for complaint number: 17042111668

 Abhishek Chattoraj on Apr 24, 2017
Hi raised a breakdown request for my 1 ton split AC on the 21st of April 2017. An engineer visited my residence the next day and was unable to rectify the issue. He said that there is an issue with the compressor and a service engineer would visit my place on the 22nd of April 2017. Nobody turned up for the next two days. I decided to call up the customer care for escalation of the issue but to my utter surprise, nobody responded to my concern and I was hung up over the phone for six consecutive times. Finally for the seventh time, there was a polite agent who answered my call and gave me the contact...
Complaint comments  Read comments Complaint category Appliances

Voltas — Poor after sales services complaint no 17032213490

 FcaShivam on Apr 24, 2017
This is in reference to the above mentioned complaint number.
Despite repeated requests and phone calls no action has been taken on the companies end and the problem with the AC still persists.
Request you to look into the matter and do the need full. First they said that ac was low in gas and charged for filling gas. Then within a week gas leaked again. Then they said the condenser of ac is faulty and will be changed but no one has come to change the condenser. I have been calling them repeatedly for past 25 days still i am facing problem...
Complaint comments  Read comments Complaint category Appliances

Voltas — Water cooler SR NO. 6010213P1610005666

 ntdanand on Apr 24, 2017
Sir, i am dealer of home appliances product based on nathdwara - rajsathan, i am dealing in your company water cooler machine from your authorised dealer m/s aakash aircon, udaipur. I had purchased an water cooler model pss60/120 s. R no. 6010213p161000566 wide bill no. 010109 dated 04/03/2017. This cooler i had sold to my customer, but from the date of installation the customer regularly complaint for non cooling the water for that i complaint to the dealer, toll free help no and company customer care services on various time, for that your service representative comes approx 5 to 6 times but the...
Complaint comments  Read comments [2]Complaint category Refrigerators

Voltas — Non compliance by the service cell

 Dr Munish sagar on Apr 23, 2017
I purchased 2 Voltas ACS, now i have to get the service of one of my acs done. I registered my request on 20th april then on 21st april but till 23rd 6pm nothing has been done so far. What kind of service Voltas is giving.–---------its rubbish.
Really hopeless-----------won't recommend Voltas to anyone again in life.
I have attached the request no in the pic enclosed....
Complaint comments  Read comments [1]Complaint category Appliances

Voltas — Voltas 1.5 ton split ac/ no technician visit

 Rajat002 on Apr 23, 2017
I have a Voltas split AC 1.5 ton on which I spent 10k bucks during end of last summer season that is September end 2016. It was working fine right after the fix but we were unable to check for long as season changed. When I switched on the AC during April this month, it was not at all cooling. So I called up Voltas to fix a service so that they can check. I was given the date of 21 April for service but no one turned up on that day. I made a call to which they said you will receive it next say. Next day I again made a call to which I got technician number which was switched off. Then I again made...
Complaint comments  Read comments [2]Complaint category Appliances

Voltas — A/c Switching off in between

 Arun Lakshminarayanan on Apr 23, 2017
We purchased the voltas ac from jain traders almost three years back, there wasnt amy problem until 4 5 months back where it started to show an error of "E6" and the blower stops. Now that i called voltas so many times there arent even responding i tried every other way to reach them but nothing in back. If the ac works also by some time it stops automatically it really irritates in this hot summer season, i am really upset and annoyed why they arent responding....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Ac service complaint

 parveen vig on Apr 22, 2017
Hello
It is a complaint regarding AC service, as my Ac is not giving proper cooling so I lodged a complaint regarding the service of it but from the voltas executives they says that they have forward the complaint lodged the complaint and all these things and just gives the reference number and no further proceeding take place from their side.
The latest reference number whic have been provided is 17041909976 which had to be schedule to be on 21st of April 2017 but there is no revert neither the executive had visited the place.
Kindly revert as soon as possible....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — Split AC - Less than 1 year old - damaged during free servicing(during warranty period) and no help thereafter

 Vikalp@123 on Apr 22, 2017
Pathetic pathetic after sales service from Voltas. I had never imagined that the second free servicing from the company would cost me so much. On 14th March, I got the wet servicing done from the Voltas technicians and the A/C was still in warranty. The machine was handled very very roughly by the technicians and they also broke a part of the indoor unit (part of the plastic frame) which they never agreed to. After the servicing the indoor unit started leaking water the same day. On calling the same technician again he was totally clueless about the reason. Also, other technicians that came in either...
Complaint comments  Read comments Complaint category Appliances

Voltas — I requires you to replace the, new voltas window ac183lye (1.5t 3 star)

 Subhas Bhuin on Apr 22, 2017
I purchases voltas wind ac 183lye1.5t, 3*ur dlr: sirohi ele mahavir enc newdelhi45, myself compliant reqtno:17041600013dt15-4-17, ur eng visit check ac, toldthat motor, fan fault, i not agree spare partschanges, but new ac purchasedwithin19days. So i requites need to urgent replace the new window ac above model. As soon as possible
Subhas bhuin
9873028081...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — Voltas cooler and poor customer support

 neetha babu on Apr 22, 2017
I have bought a Voltas Air cooler from AB enterprises, South Delhi on 17th April. The piece was defective and I had to take it back to the seller immediately and after many negotiations got another piece. This cooler was also not functional with water pouring out when the pump is on. The next day morning I have registered a complaint and since then made innumerable calls to the voltas customer care for support . After 3 days a technician came only to say that some part is defective. Afterwards no one turned up till date. The service centre personnel in Delhi were rather rude and was not even ready...
Complaint comments  Read comments Complaint category Electronics & Appliances

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