Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 62%
Submit a Complaint
2886
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
860
down
320
up
291
down
170

Phone:
Phone:
up
334
down
118

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
62%
Complaints
2886
Pending
664
Resolved
1613
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas Complaints & Reviews

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Voltas — refrigerator is not working

 SUMAN BAGCHI on Sep 17, 2019
[protected], I purchased the said refrigerator model which is stopped cooling in first door section ie the lower section of the fridge.
As it is under guarantee, so expecting a quick service at the earliest
Model number-- VOLTBEK RFF 2753DWEF
If it is possible, replacement may be done at your end
As you know it's an important part of the daily life...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas inverter split ac

 msahu111 on Sep 17, 2019
Hi All,

Name : Manish Sahu (Reg Mob:[protected])

This is regarding the water leakage issue in my new Brand split AC for which I have raised multiple complaints (More than 10 times) however not getting any proper response and permanent solution.

First of all sorry as I am escalating this email to entire group because I am not getting any proper response from VOLTAS service center (Yash Enterprises, Noida) and even not getting permanent solution.

Before purchasing to this AC, I had full belief and trust on VOLTAS brand but now I will not...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — very very poor service by service centre

 S Kumar Mehlwal on Sep 15, 2019
Voltas service centre 145/9 kishangarh, gaushala road, vasant kunj, new delhi-110070. I lives in same address building o[censored]r service centre at 2nd floor
This service centre checked my ac 5 times in 3 years 3 times they filled gas but cooling is not good. I have called them after service but they never came to check my ac. I personaly go there and registered my complaint but no body rectify my problem. Again i go there office but my problem is still not rectify. Very bad very poor service quality...
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — ac not working and complaint not resolve

 skumar_singh on Sep 15, 2019
Sir/madam, i have purchased voltas 1.5ton split inverter ac in feb2018. This is the second year and the ac not working properly on till date. I have complaint in voltas costumer care service center but my problem not solved. I decided to sale the ac and never purchsed voltas ac. I'm very unsatisfied your service. I want to the service of my ac and i register my complaint on customer care executive but there is no response from your side.15 to 20 days over now. They are self remarks and feedback by own not to tell me. My service no. Are 1: [protected], 2: [protected] and 3: [protected]. I'm very...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — swing not working in window ac

 Vikaskswami on Sep 15, 2019
I purchased 1.5 ton window ac on 15 july 2019 from local authorised dealer at bhiwani, haryana m/s deepak electeonics. From very first day the swing of my ac is nkt working, i did complaint to local dealer after 2-3 days but they never sent a technician or never attend my complaint. After this harrasment, they suggest me to lodge a online complaint to voltas customer care. I lodged a online complaint on 20 aug.2019 to voltas care. My complaint no. Is [protected]. After lodging the complaint the technician visit my home only one time & told me that one of part for swing is missing in your ac. He...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas air conditioner 1.5 ton inverter 5 star split

 dheeraj0506kumar on Sep 14, 2019
Please see below my all the numerous complaints which i logged in voltas in between almost 1 year. I purchased this ac on dt. 23.04.2018 and i am using this ac as a second summer season.

I am very sorry to say that i am still facing issues with this ac… in this season 4-5 times we face problem…. Now two times gas has been leaked in the same. I logged complaint on dt. 11 sept 2019 but no action taken till now. Kindly find attached my previous complaint mails and below numerous complaint nos for your reference.

As you aware that summer is on peak and due to this...
Complaint comments  Read comments Complaint category Appliances

Voltas — voltas ac poor chinese quality with data label only : not lasted one season and no customer support

 Amandeep Toor on Sep 12, 2019
I bought votas split ac 1.5 ton last year. It was with free fitting. Company officials during fitting damage front panel. This came in notice in start of this season when officials came to do free service. It was change after repeated follow up in month, too our surprise our ac in 17 degree temp setting is also not doing cooling and sound started coming from back. When i requested as this issue came after first free service there was no response from company. Now company is not listening as my free warranty expired and after number of mails not even single official took effort to check issue.
Complaint comments  Read comments [1]Complaint category Other

Voltas — voltas 1.5 ton split poor product and no response from company

 Amandeep Toor on Sep 12, 2019
I bought this solit last year. It was with free fitting. Company officlas during fitting damage front panel. This came in notice in start of this season when officials came to do service. It was change after repeated follow up in month. Too our surprise our ac in 17 temp also not doing cooling. When i requested as this issue came after first free service. Now company is not listening as my free warranty expired.

Its such poor quality that one season ac is not lasting. I even escalated in all emails and repeatedly after having 06 voltas ac at home. This is respect i got for company...
Complaint comments  Read comments Complaint category Other

Voltas — wrong info given at the time of purchase

 Poonam333 on Sep 12, 2019
I was in need to buy a window ac of any good brand, then i see the voltas ad that they are providing 5 years warranty on their ac, which i found very attractive and immediately i have bought their ac through amazon.com and got my warranty registered.
Even they have sent me a warranty registration mail stating my ac bearing the serial 4011237a18ec02419 will be covered under 5 years warranty period (File attached).
Now when after 1.5 years when my ac is requires repairs, they have charged me rs 2360, stating that they will not entertain amazon purchase product.
Need to know if...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — quality issue

 nakul9 on Sep 10, 2019
Hi,

I buy window ac from voltas, dated -08/06/2017 from vijay sales indirapuram ghaziabad from the day starting i faced problems with ac, now on dated 04/04/2019 when i called for service, the person come he checked and said your ac condensor, gas, coil everything is not working when i asked reason they not have any answer. And its been a 4 months we live without ac because we have not a budjet to buy ac in just two years because of your poor quality. Sir i have one question if a middle class person buy a ac for worth rs 28000 /- how much he expect to work only just for two summer...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — defective ac and the compressor

 kirankritika on Sep 10, 2019
My father bought a voltas ac and after 2 weeks of buying that product, faulty things started to happen, at first there was ice in the ac on its own, we complained about that, after that the cooling of ac stopped normal fan was only working. After that compressor stopped we again filed a report and the mechanic person said we have to change the compressor and this has been over a week. Kindly look into this matter on an urgent basis. And help us out....
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — air conditioner of voltas

 anildixitkanpur on Sep 10, 2019
I have purchased an slit idu-1.5 tonne ac on date 7th october 2018, from richa electronics kanpur nagar, with sr. No. 4552243a18fc05651, but after few days i got problem with service of product, after compalint in voltas care their is no satisfied service from company. I have still a problem with this product.

And i want to replace it with a newone....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — regarding service of split ac

 vikashmishra964 on Sep 10, 2019
ये मेरा पहला सर्विस रिक्वेस्ट के बाद का मैसेज है। जो 24 जुलाई 2019 को रजिस्टर्ड हुआ आपके कस्टमर केअर मे।Your request no. is [protected]. Post job completion share if satisfied or i[censored]nsatisfied, with our technician. For help call [protected]. इसके बाद बगैर किसी विजिट का न कोई सर्विस यह मैसेज 26 जुलाई 2019 को आया।Request No [protected] is resolved....
Complaint comments  Read comments Complaint category Products & Services

Voltas Airconditioner — no cooling, major issue

 arifadvocate on Sep 10, 2019
I have purchased one voltas a/c, 1.5 ton window 185lzh (5 star) on 11th may, 2019 from v. K. Electronics, badarpur, new delhi-44, vide invoice no. Vk/19-20/1197.

Since the purchase of above a/c, it has not been cooling properly, now for last 5 days, there no cooling at all. It is almost complete breakdown of a/c. I made a complaint yesterday, the service technician found that there is gas leakage in a/c.
It is now only 3 months and there has been complete leakage of gas in such short period. It is a very poor quality issue and a manufacturing problem.

I alongwith...
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Voltas — water cooler dispenser is not working

 Guniya Enterprises on Sep 9, 2019
Hello sir
I have purchased voltas water dispenser on 23 august 2019 and dispense is not working from the very first day we have registered the complaint but there is no proper reaponse we are getting from voltas service area and my issue is not resolved yet.
This is really very disappointed and bad experience from voltas company. Even their service person is not able to repair the parts. And nobody is giving proper response.
I will never ever buy voltas product from now onwards. And even i tell my experience to everyone now not to buy voktas product. I want the replacement...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — ac servicing problem.

 sahid gazi on Sep 9, 2019
I shahid gazi of existing customer of your respective company. I brought a ac few months ago and company did not communicate with me regarding any query and serving matters.. So plz connect with me urgently. I brought a ac from baruipur great estern and there have any executive solve this problem. I need a proper help regarding the servicing of ac.. It will long time not serving this item....
Complaint comments  Read comments [2]Complaint category Products & Services

Voltas — deliberate delay in servicing my inverter ac, intentional harassment

 jsingh2019 on Sep 8, 2019
Sir/madam,

      in continuation with the earlier mail and several complaints booking through ivrs via customer care, it is unfortunate to inform you that my issue is not resolved till date. Everytime i book a complaint, the very next date i get a sms consisting a message "your complaint is proposed to close : reason : resolved over phone". While calling to the customer care it prompts india's best ac company. Its unfortunate to india to have such a company who is pouposefully lingering on and making a customer fool. I received calls from area manager who convinced me that my...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — worst service by voltas ac

 kishorkumardba on Sep 7, 2019
I purchased this product 3-4 months ago. Now in within 4 months product completely stop working. I asked voltas support but no one is helping, it's been 15 days when i logged complaints with voltas still no help. Worst service by voltas!!
Even their area service manager (Manoj chauhan) is fooling me and blocked my number. Please guys do not buy any voltas product. You can buy if you want to waste your time and money....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas company deny for free service but committed at the time of purchase [Resolved]

 sukhadm on Sep 6, 2019
Dear sir,
Respected sir/madam,
Actually i want to say that i have purchased a split airconditioner in the month of june 2018 from a voltas dealer who has a showroom in hall bazar amritsar. When i registered my product on the company online service system a company executive communicate me company service policy which is mention as below.
1. Company give me 02 no: free service within a year.
2. Company give me 5-year full product warranty and 10-year compressor warranty.
3. The company has a condition on warranty:
"that consumer avail the facility of warranty...
Complaint comments  Read comments Complaint category Appliances

Voltas — company deny for free service but committed at the time of purchase

 sarbsukh on Sep 6, 2019
Respected sir/madam,
Actually i want to say that i have purchased a split airconditioner in the month of june 2018 from a voltas dealer who has a showroom in hall bazar amritsar. When i registered my product on the company online service system a company executive communicate me company service policy which is mention as below.
1. Company give me 02 no: free service within a year.
2. Company give me 5-year full product warranty and 10-year compressor warranty.
3. The company has a condition on warrant:
"that consumer avail the facility of warrant who got regular...
Complaint comments  Read comments [1]Complaint category Products & Services

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