Voltas Customer Care
Voltas Ltd.
Customer satisfaction rating: 51%
Submit a Complaint
2237
COMPLAINTS

Voltas Customer Care

Voltas Ltd.

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
439
down
188
up
127
down
102

Phone:
Phone:
up
161
down
67

Fax:
Fax:
+91 22 6665 6311  

Additional info
Offices & Branches


Ahmedabad
301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015
Tel: +91 79 6630 1100
Fax: +91 79 6630 1199

Baroda
4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005
Tel: +91 26 5235 1706
Fax: +91 26 5233 2098

Bengaluru
7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka
Tel: +91 80 225 35600

Calicut
Srinilayam, Ramanattukara P.O. - 673683

Chennai
Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu
Tel: +91 44 6676 0333

Coimbatore (EM & RBG / MHBD)
No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044
Tel: +91 42 2221 1188, +91 42 2238 4384

Coimbatore (TMD SHQ)
1413, Trichy Road, Coimbatore - 641 018
Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088
Fax: +91 42 2230 1515

Delhi (UPBG) Service
B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044
Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488
Fax: +91 80 2227 0172, +91 80 2221 0554

Chandigarh
SCO 201-202-203, 2nd Floor, Sector 34-A - 160022
Tel: +91 17 2661 0112, +91 17 2661 0113
Fax: +91 17 2266 9868

Indore (UPBG)
213, City Centre, 570 M.G. Road - 452001
Tel: +91 73 1243 6932, +91 73 1404 6398

Ghaziabad (UP) (UPBG)
A-13/6, Site III, Meerut Road Industrial Area - 201002
Tel: +91 12 0275 4998, +91 12 0552 9263

Indore (TMD)
203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001
Tel: +91 73 1420 2703, +91 73 1420 2704

Jamshedpur
DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001
Tel: +91 65 7662 2377
Fax: +91 65 7662 2387

Jaipur
Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021
Tel: +91 14 1645 1748, +91 14 1645 1747
Fax: +91 14 1659 4989

Kolhapur
C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001
Tel: +91 23 1266 5828
Fax: +91 23 1266 5825

Kochin
Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala
Tel: +91 48 4660 5555

Ludhiyana
293-A, Model Town Extension - 141002
Mob: +91 98 5510 8444
Fax: +91 23 1266 5825

Lucknow
Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010
Tel: +91 52 2650 7000

Panjim
B-18, Akshay, La Campala Colony, Miramar - 403001
Tel: +91 83 2245 8324

Madurai
504, K K Nagar Madurai 625 020
+91 45 2253 5818

Surat
207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007
Tel: +91 26 1221 6444, +91 26 1242 2761
Fax: +91 26 1241 2824

Pune
2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003
Tel: +91 20 6604 6609, +91 20 6629 7433
Fax: +91 94 2355 9064

Tirupati
8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507
Mob: +91 98 4801 1156

Vijaywada (UPBG)
D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010

Hyderabad
7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana
Tel: +91 40 6674 3001
Fax: +91 40 6620 3882

Vishakapatnam
Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018
+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096

Tirupur
25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602

Ankleshwar
G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002
+91 26 4623 8199

Vijaywada
32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004
+91 86 6243 1507, +91 86 6243 1505

Trivandrum
TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023

Coimbatore
No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu
+91 42 2224 1188

Hosur
Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu

Mangalore
A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka

View More Information...

Customer satisfaction rating
51%
Complaints
2237
Pending
642
Resolved
982
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Voltas related photos (228)

Voltas Complaints & Reviews

Sort by:

Voltas — servicing diagnosis

 MeghanaV on Oct 15, 2018
I ve raised a complaint regarding my Voltas 1.5 ton AC, as it was displaying E2 error from the past couple of months.

The technicians have come, cleaned the filters and without checking anything else.. immediately went upstairs to check for gas leakage.

E2 error is not associated with gas leakage this i know for sure. We sent them away and asked for a better technician.

Next day a senior technician came and he also insisted that the problem is with gas leakage and once its resolved the e2 error would go away.

They have done some pressure...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — complaint against voltas company for not giving my balance.

 Shivendra Sambyal on Oct 13, 2018
Hi voltas
I had my authorised service center of voltas in samba area named as shri krishna refrigeration. Payment from voltas to my firm was 170000 was pending from 2016. Companies employees in jammu or company is not giving me that payment as i tried to contact them 100 times, but they are not bothering about this issue. This is my kind request to please solve this issue as soon as possible as i am in need of my money which they are not giving to me....
Complaint comments  Read comments Complaint category Unauthorized charges

Voltas — complain regarding window ac

 Dr badal on Oct 11, 2018
Respected sir/mam
I dr badal, reciding at gautam nagar, new delhi have baught a
Voltas window ac 2 ton in april 2017 for rs 28000. I have done
Regular servicing as per protocol but recently i have met with few
Problems. The ac is not cooling at all since last 10 days. I called
The service centre and your representatives, after examining, told
That there is a gas leakage which, he said, is a very often problem
Residing near a runnel (Being a well-known company voltas must be
Manufacturing acs considering indian wheather and residential
Conditions)....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — window ac 2ton

 Preeti Ahuja Arora on Oct 10, 2018
I have purchased it on may 2017. It was working ok but after the wet cleaning they provide, many problems are there, because of their untrained staff. First of all they mishandled the ac and because of their fault gas leaked after few days but because they provided the wet service at the last of my guarantee period, i had to pay the gas filling charges, this happened in this june and now my ac is showing df. Don't know what to do...
Complaint comments  Read comments Complaint category Appliances

Voltas — poor service from voltas split ac (om sai service centre). harassed my family

 Lovish Mehra on Oct 7, 2018
Hi,

I had booked my appointment for my voltas split ac in the month of august'18 in voltas customer care. They have assigned he 3rd party which is "om sai service centre. Technician came to visit my home and they saw the there is a problem with pcb. They told me that they will repair the pcb which will cost 2200rs & 400rs (Total 2600rs) for service charge which i agreed. After few days they install the pcb which work only for 1 day and again it got problem. Again these guys visited and said that they will install new pcb because it's not working which will cost 4500rs which i agreed...
Complaint comments  Read comments Complaint category Other

Voltas — free servicing not done as part of your warranty issued at the time of purchase

 ncmohanty on Oct 7, 2018
Customer name - n c mohanty
Regn no: [protected]
Date of purchase: 6/10/2017
Model: 4011204
Serial no. 4011204c17c16571

Free servicing as per your offer terms has not been done at regular intervals. At least 3 times it would have been serviced in one year that is getting over today.

Since the warranty period is for 5 years, please confirm that you will ensure such free service in future years....
Complaint comments  Read comments [1]Complaint category Home & Garden

Voltas — complaint regarding not doing ac service last 10-12 days

 anoop daksh on Oct 6, 2018
I have purchased 1.5 ton split voltas ac and after sent a ac service request they are not completing it from last 15 days i am calling on daily basis on customer care number and they told me that please call to this service center number (Anil thakkar [protected]) after discuss on this number mr. Anil thakkar used to very rough and unprofessional language to me and he told me that you don't call and please talk on customer care number. This activity is running from last 15 days and they have not sense how to talk to customers i this they are a unskilled employees are working in volas service center...
Complaint comments  Read comments [2]Complaint category Products & Services

Voltas — a. c. free service

 Bhagirathi pani on Oct 6, 2018
I mr bhagirathi pani had purchased a split a. C. On 29.04.2017 from m /s biswal sales, jajpur town. At that time i have choosen extended warranty for five years. But it is a matter of great regret that no one has come to me for free service of my device since last ten months and the company has not sent any massage to me in this regard. So i request you to take necessary steps to solve the problem at an early date....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — voltas split inverter ac

 Pathak Vicky on Oct 4, 2018
I have bought voltas inverter ac approx 6 months back but the ac is not working properly then i filed a complaint in service centre they sent a mechanic for repairing. After repairing the ac worked 10-15 days and again some problem occured in it. Again i called a mechanic he fixed the problem and the problem continue till now. I want to replace my ac. Ppz do something...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — complain number 18100203493

 shatrughna gehlot on Oct 3, 2018
Hello,

I have purchased 1.5 ton voltas ac from amazon last year.
In august & september 2018, i called customer care for service & one concern regarding display of ac, which is showing e2.
I have called voltas customer care after service about display error, i did not get any response. It was under warranty that time. Yesterday i have called again. Now they have raised the ticket i. E. Complain number i. E. [protected] however, excusing over warranty period completion.

I ordered ac on 21 september 2017, it was delivered by 28th september & installed...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — swing motor replacement

 Shishirshukla on Oct 2, 2018
My 1.5 tonn inverter ac which is purchased on 5 may 2018 it's swing moter is not working. I complaint for this on date 15 september 2018. The technician said the swing moter is damaged it will be changed by the company but it is not changed till today. The technician mr. Soeb (Sultanpur) not talk and work properly with customer. Solve the matter early....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — air conditioner inverter ac

 Nihir Mehta on Oct 1, 2018
I purchased Voltas inverter ac in 21.04.2018 the latest available, believing in the brand name of Tatas. But my hopes of a good product belied when gas leaked in 20.09.2018. Gas again leaked in 28.09.2018 which was refilled under warranty. To utter surprise gas again leaked in week days ...

I am also surprised the gas leakage problem in only 3 three months?????

Invoice no :SLA[protected], DATED : 21.04.2018.PURCHASED FROM CROMA, MANINAGAR, AHMEDABAD, GUJARAT.

The worst experience in customer care....
Complaint comments  Read comments [2]Complaint category Electronics & Appliances

Voltas — voltac a model-4512350fa11601 is not working

 sanjeev gupta2k123 on Oct 1, 2018
I procure voltas ac model no — 4512350fa11601 on 5/8/2018 from indian refreigeration, sector-31 noida. This ac out door more produce sound. This complain is also done by the dealer but voltas service people do not care for this. Now it not give cooling also.

How can i handle this form such a reputed company which is not provide after sales service to customer...
Complaint comments  Read comments [2]Complaint category Family & Relationships

Voltas — fresh air cooler vn-d70eh, pump and level gauge faulty

 Pavitra Neema on Sep 28, 2018
Sir, i purchased voltas fresh air cooler on march 2018, within 2 months of purchase it's pump stopped working, i had raised the complaint on your customer care but no one came to attend the problem, after that i contact a local technician to replace the pump, after 3 months voltas customer care called me to surrender the complaint that i have raised months back, now i moved to gujarat but here problem of pump and low level gauge still persists, i am totally disappointed by the neglegency of voltas towards it's customers, kindly resolve my issue....
Complaint comments  Read comments [1]Complaint category Home & Garden

Voltas — a/c parts taken away by voltas technician

 VKT Ismail on Sep 27, 2018
Dear sir.
Before one month i purchased two voltas air-conditioners from shopprix payyanur, kerala. Two technicians came and fixed both a/cs at my homewithout wall brackets. I took those unused brackets and kept in my custody, but they took two sets of wall brackets pack without my knowledge while they leaving.
I informed the dealer and another technician mr. Jithu who came to finalize the work.
Till today they didn't responded in this regard.

So i request please take appropriate action and tell the dealer to give back my brackets.

Thanking you
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Voltas — ac not work proper

 Shoaib choudhary on Sep 29, 2018
The product is very poor and the local service exicutive work very poor no satisfaction answer given by them... They only demand for monery... Worst service of voltas ac. The company does not give me a satisfactory product. The product is unnecessary for me it only occupy the space of my room please resolve my problem unroll i will take a legal action against company....
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — request for voltas ac replacement | repair

 amritesh kumar Mishra on Sep 27, 2018
We have bought Voltas AC from TATA Cliq on 10th March, 2018.
Serial No. of Invoice : I[protected]

We are facing issues since the month of April such as: water leakage(water and ice comes out from IDU), noise problem and not cooling properly.

We asked for replacement to TATACliq, they said Voltas Sevice Engineer will come to verify it. We have raised several tickets to Voltas regarding this and asked for replacement as this issue is a recurring issue. Every one or two months, we are facing the same issue. They came and refilled the refrigerant. As per them, in...
Complaint comments  Read comments Complaint category Products & Services

Voltas — complaining regarding cooling

 Jskfdfhbc on Sep 27, 2018
I have complained about my voltas ac.. It works nicely for 2month.. Now we are facing some cooling problem.. I also complain about cooling but the problem is not fixed yet.. From today we'll not buy any product of voltas.. Such a bad technician.. And I also registered my complaint some many time but nothing happened.. Very disappointed..tha main problem is that the technician is telling that we will charge 3000 for fixing your colling problem. In fact it is in warranty period for 1 year...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — ac remote is not working

 Verma anil on Sep 26, 2018
Dear Volta's, im Anil Verma house nos. 542/A-2, Himsagar Appt. Pocket 4, Phi II, Greater Noida 201308 (near AWHO Appartment) I puchage Volta's window ac 1.5 ton, 183CYA/183CZP dated on 17th March 2018, Invoice details PB-SATB[protected], The AC Remote is not working, Consider as a complaint, send new Remote ASA. possible.

Anil verma
[protected]...
Complaint comments  Read comments Complaint category Electronics & Appliances

Voltas — pathetic product and customer service

 Surya Malladi on Sep 26, 2018
Your cooler which is priced at 10, 000 rs is worth less than a rupee. It has hardly worked for 3 days.the customer care is pathetic and they find lame excuses for not rendering service.
The after sale service is pathetic .
I suggest no one to buy voltas. It's waste if money. I have been having trouble with this cooler ever since I bought it and my hard earned money is down in the drains.
I know you people will.not bother about it, but I wish people see this and stop buying voltas coolers and acs...
Complaint comments  Read comments Complaint category Electronics & Appliances

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