Voltas
Voltas Ltd.
Customer satisfaction rating: 76%
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Voltas Customer Care

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Address
2nd Floor, Voltas House, B Block, Chinchpokli, T B Kadam Marg, Cotton Green
Mumbai
Mumbai City District
Maharashtra
India - 400033
Landmarks:Near JAI Hind Cinema

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1117
down
386
up
338
down
203

Phone:
Phone:
up
389
down
132

Fax:
Fax:
+91 22 6665 6311  

Additional info

Ahmedabad


301, Shivalik Corporate Park, 132Ft Ring Road, Satellite, Ahmedabad - 380015

Tel: +91 79 6630 1100

Fax: +91 79 6630 1199



Baroda

4-C, Satyam, Alkapuri Shopping Centre, Viswas Colony, R.C. Dutt Road, Baroda 390 005

Tel: +91 26 5235 1706

Fax: +91 26 5233 2098



Bengaluru

7th Floor-701, Pride Hulkul, 116, Lalbhag Road, Bengaluru - 560 027, Karnataka

Tel: +91 80 225 35600



Calicut

Srinilayam, Ramanattukara P.O. - 673683



Chennai

Mount Road Establishment, 624, Anna Salai, Teynampet, Chennai - 600018, Tamil Nadu

Tel: +91 44 6676 0333



Coimbatore (EM & RBG / MHBD)

No.85, Poonka Plaza, 1 St Floor, Avarampalayam Road, Siddhapudur - 641044

Tel: +91 42 2221 1188, +91 42 2238 4384



Coimbatore (TMD SHQ)

1413, Trichy Road, Coimbatore - 641 018

Tel: +91 42 2230 3081, +91 42 2230 3084, +91 42 2230 3087, +91 42 2230 3088

Fax: +91 42 2230 1515



Delhi (UPBG) Service

B1-J2, Mohan Cooperative Industrial Estate, Mathura Road - 110044

Tel: +91 11 6662 8695, +91 11 6662 8698, +91 11 2695 9488

Fax: +91 80 2227 0172, +91 80 2221 0554



Chandigarh

SCO 201-202-203, 2nd Floor, Sector 34-A - 160022

Tel: +91 17 2661 0112, +91 17 2661 0113

Fax: +91 17 2266 9868



Indore (UPBG)

213, City Centre, 570 M.G. Road - 452001

Tel: +91 73 1243 6932, +91 73 1404 6398



Ghaziabad (UP) (UPBG)

A-13/6, Site III, Meerut Road Industrial Area - 201002

Tel: +91 12 0275 4998, +91 12 0552 9263



Indore (TMD)

203-205 Darshan Mal, 2nd Floor, 15/2, Race Course Road - 452001

Tel: +91 73 1420 2703, +91 73 1420 2704



Jamshedpur

DPG, Voltas House, 2nd Floor, Main Road, Bistupur, Jamshedpur - 831 001

Tel: +91 65 7662 2377

Fax: +91 65 7662 2387



Jaipur

Diamond Tower, 201-203, 2nd Floor, Ajmer Road, Near Purani Chungi, Jaipur - 302021

Tel: +91 14 1645 1748, +91 14 1645 1747

Fax: +91 14 1659 4989



Kolhapur

C-1, Sterling Tower, 1st Floor, Gavat Mandi Road, Shahupuri - 416001

Tel: +91 23 1266 5828

Fax: +91 23 1266 5825



Kochin

Shema Building, 2Nd Floor, Dr No 39/4166, M.G. Road, Ravipuram, Ernakulam, Cochin - 682 016, Kerala

Tel: +91 48 4660 5555



Ludhiyana

293-A, Model Town Extension - 141002

Mob: +91 98 5510 8444

Fax: +91 23 1266 5825



Lucknow

Shalimar Titanium Block 'C', 4th Floor, Office No. 410-412, Plot No. Tcg-1/1, Opp.indira Gandhi Pratishthan, Vibhuti Khand, Gomti Nagar, Lucknow - 226010

Tel: +91 52 2650 7000



Panjim

B-18, Akshay, La Campala Colony, Miramar - 403001

Tel: +91 83 2245 8324



Madurai

504, K K Nagar Madurai 625 020

+91 45 2253 5818



Surat

207, SNS Business Park, Opp, J.H. Ambani School, Udhana Magdala Road, Vesu, Surat - 395 007

Tel: +91 26 1221 6444, +91 26 1242 2761

Fax: +91 26 1241 2824



Pune

2nd & 3rd Floor, Equitorial Forum 14, Mumbai Pune Road, Wakdewadi, Pune – 411 003

Tel: +91 20 6604 6609, +91 20 6629 7433

Fax: +91 94 2355 9064



Tirupati

8-1-723, Ground Floor, Bhavani Nagar, Tirupathi 517 507

Mob: +91 98 4801 1156



Vijaywada (UPBG)

D No. 40-27-6/8, Opp: Pinnamaneni Poly Clinic, Municipal Employees Colony - 520010



Hyderabad

7-2-1735/2, Sanath Nagar, Hyderabad - 500 018, Telangana

Tel: +91 40 6674 3001

Fax: +91 40 6620 3882



Vishakapatnam

Mig-287, Sridhama, Vuda Layout, H No. 39-33-99, Madhava Dhara, Visakhapatnam - 530018

+91 89 1275 4051, +91 89 2754 0665, +91 89 2256 2096



Tirupur

25, Kumarananthapuram, 60 Feet Road, Behind Bishop School, Tirupur 641 602



Ankleshwar

G-3, Silver Plaza, B/H Sardar Patel Complex, Nr Gidc Flyover Bridge, GICD, Ankleshwar - 393002

+91 26 4623 8199



Vijaywada

32-29-6, 1st Floor, Behind Petrol Bunk, Maruthi Nagar, Vijayawada 520 004

+91 86 6243 1507, +91 86 6243 1505



Trivandrum

TC 28 / 1118, Lalsukh, Sree Kanteshwaram, Thiruvananthapuram, Kerala 695 023



Coimbatore

No. 85, 1st Floor, Poonga Plaza, Avarampalayam, Main Road, Siddaputtur, Coimbatore 641 044, Tamil Nadu

+91 42 2224 1188



Hosur

Shop No 2, Door19/B, Krishna Tower, Vasanth Nagar, Hosur - 635109, Krishnagiri Dist, Tamilnadu



Mangalore

A.A. Pais Building, Dr No. 1-34-3092/12, Ashok Nagar Post, Kodical Road, Mangalore - 575006, Karnataka



View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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76%
Complaints
3762
Pending
0
Resolved
2737
Awesome
Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.

Voltas Complaints & Reviews

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I have raised a complaint multiple times for one issue only for the ac is not getting the cool air and they are not fixing...
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Please repair water dispancer under warranty last purchase two month
my first complaint no [protected] no one has not be attend without reason and reject our complaint, i have complaint another time Request No [protected] and no response yet.
Sep 20, 2021

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    Water leakage
    Sep 19, 2021

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      Hi team,

      This is to inform you that i have experienced very bad service from voltas. I was searching for remote but not able to find the new one. Can you let me know how to get the new remote for Voltas Split AC. I went to shop but not available, neither I can find online the original one.

      Regards,
      Nilmani
      [protected]
      Sep 17, 2021

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        Voltas — Window AC [Resolved]

        I bought an AC last year in September. It's Being told that the product got 5 years extended warranty and the company will...
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        I have purchased Voltas 1.5ton 5star AC from Great Eastern Retail on 07/09/2021. I explicitly told them that i need the delivery...
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        I purchased a 1 TON Split AC for my bedroom in 2018 September. There started the process of servicing within 6 months I had...
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        I purchased Voltas split ac on Jan 2021.after purchasing water leakage problem till 5months . so many services did still water leakage problem there not resolved . Voltas service team not giving proper solutions to stop water leakage from my ac . They are not taking replacement of this product was covered under 1year warranty .Voltas service persons became unskilled they do not know have knowledge to rectify the problem . if any clarification contact my no [protected]
        Sep 15, 2021

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          Not able to Bill till date
          2. cheating and deficiency on the part of your service provider Mr. Arora having an office...
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          Dear sir,
          I have complaint against voltas service centre. I am not satisfied about ac service and service charges by the company and company related mechanical staff.
          Dear sir sorry but I am inform you. In future I am newer buy any voltas product.
          Regards
          Nitin parihar
          C.n. [protected]
          Sep 13, 2021

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            I have raised many complaints with voltas service online for my inverter ac which i bought in 2020. From many months, service...
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            My window AC was installed on 1st June 2021, after 2 months E2 error started coming.. technician visited and told me that it's PCB issue.
            I asked service center to replace the defective AC .. it's been 3 weeks .. everyday they are telling me new story..
            It's worst experience ever with TATA product.
            Sep 08, 2021

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              I would like to raise a complaint against one of the service centre of Voltas M/s Jahnabi Enterprise, Dr. Jakir Hussain Road, Guwahati-36, Assam.

              I bought a new voltas AC whose installation was completed on 26th July 21 and the AC didn't function . So upon raising a complaint some senior technician was send the next day and the AC was successfully repaired.

              I had another Voltas AC running in my home whose outdoor grill is broken. I asked the technician if the part can be made available. So upon seeing it he asked me to make a advance payment of Rs.500/- for ordering the grill.

              After much persuasion finally I came to know that the part is not available. Now the service centre is unwilling to refund the amount on the pretext that the amount was the visit charge.

              However the amount was taken from me in the name of ordering the product and I felt cheated by the service centre as well as the technician.

              I would like you to take up this issue and resolve it.
              Sep 08, 2021

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                Dear sir, we are used Duct able Ac 11 ton .GO.No-LU-99264, 6. Nos. But two no of ac LP/HP switch was note working & one no ac indoor water leakage problem regular
                So kindly pi. resolve this Copland.(Copland no.SBC240654)

                Regard
                Ashok Kumar Singh
                LHSF Distillery Jangraulipul
                Pilibhit.
                Sep 07, 2021

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                  AC is making abrupt sounds and not functioning properly.
                  Sep 04, 2021

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                    Manager,
                    There has been no action despite Several Communications via emails and phone calls on your Customer care...
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                    The following complaint with a snapshot on the working personnel on 17 August 2021 to [protected]@voltas.com. Since there was no...
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                    Sir,
                    I have purchase Voltas 1.5 Ton split Inverter AC on date 01.06.2021 through flip cart. WHICH invoice no. is PL:F[protected].br...
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                    Delivery a defunct Voltas 1.5 ton inverter 3S split AC
                    Sir
                    I bought a Voltas 1.5 ton inverter 3S split Ac on 29/08/2021 from Great Eastern Retail Pvt. LTD Kolkata. The AC was delivered to me on 30/08/2021 and it was installed on the same day by authorised person. But after installation I was informed by them the AC was defunct. I paid total Rs.33000. + Rs.3000. for AC charge and installation charge but the ac is not functioning and lying at defunct position since 30/08/2021. My. Complaint no is [protected]. My mob.no is [protected] and mail [protected]@gmail.com. An early action taken reply is expected.
                    Regards
                    Sep 02, 2021

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                      I have bought a split AC from Digital word shop, sadar market, Agra on 27.08.2020. It was installed at my wall, after some time (7 Months) it starts making bad noise due to vibration caused by compressor.
                      The technicians came two times but they were unable to resolve the noise problem.
                      I have made complaints number of times for the same issue but service center is unable to solve the problem.
                      I have been making complaints for few Months but today technician came and could not resolve the issue.
                      Sep 01, 2021

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