Bajaj Finance — about the very bad behaviour of one of your customer care caller

One of your caller called and zaid to my mom katora lehkar bheeg maang.. And instead off apologising she said kuch nhi kar skte tum mera.. The issue was just a missunderstading off one instalment off just 1730 rupees.. She used very bad language. Her name is priyanka (Pranjal) i have the recordings to. The way she talked.. And 50 times a day we get called..