HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 55%
Submit a Complaint
17232
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2351
down
967
up
964
down
535

Phone:
Phone:
up
941
down
452

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
55%
Complaints
17232
Pending
1808
Resolved
8965
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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Hdfc Bank — reverse transaction not credited back

 Nishup20 on Oct 21, 2019
Hi
I ordered a costly item in amazon with my hdfc debit card but I cancelled it.
Amazon has reverted the transaction and I got this message

Ur transaction on HDFC Bank DEBIT/ATM Card ending 5029 for Rs. 19990.00 has been credited/reversed by AMAZON on[protected]:05:44:59

Transaction Ref no R[protected]

But NO MONEY HAS COME BACK TO MY ACCOUNT

Please do something ASAP !!...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — fraud upi via paytm

 Abhijit Thorat on Oct 21, 2019
I was looted for 35390 via an upi transaction. The guy sent me a message for gas booking and asked me to forward it. I did not share any details like cars details or pin. I only shared email and cell. He did 5 transactions on 8th October.
Neither paytm nor hdfc Helped me to recover money. I visited cyber cell but they did not even register my complaint...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — about adho frequency amount

 Zee Ali on Oct 21, 2019
Below is the text message that i am receiving from the bank and i am not aware what it is..i am afraid if it is fraud and should i continue banking with HDFC or not.

Dear Customer Mandate reference no: HDFC[protected] issued to INCRED FINANCIAL SERVICES PVT LTD with value Rs. 16384 and frequency ADHO was rejected due to the reason 'Drawers Signature Differs' received today for processing. In case of any issue please get in touch with your branch....
Complaint comments  Read comments Complaint category Business & Finances

Hdfc Bank — amount hold from last 10 days

 beer singh pal on Oct 21, 2019
Dear team,
still i have not received any solution from your side, its 10 days passed away. if you can't solve then tell me i will choose any other option to solve this, because as i see you are really not capable to solve customers problem. many times i called you and sent many mails, but nobody response. i think i have to go to the consumer court then it will be solve,
you are very careless about the customers problem....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — regarding notice from advocate amit kumar

 Abhinavpathak on Oct 21, 2019
My father took personal loan from hdfc bank and we were paying EMI until in july my father died. And now we dont have any financial support and enough money to pay the EMI. so we couldnt pay it. And we got a notice from amit kumar saying that if we dont pay within 7 days legal action will be taken
We intend to pay loan.but right now cant
HELP US....
Complaint comments  Read comments Complaint category Loans

Hdfc — frequency adho received for processing

 AbhimanyuSingh32 on Oct 21, 2019
This is in regards to a message which I received this morning which I have no clue about. It goes like this :
"Dear Customer Mandate Reference no : HDFCxxxxxxxxxxxxxxxxx issued to SBI Life Insurance Company LIMITED"
with value Rs. 67110.00 and frequency ADHO is received today for processing."

Could you please let me know what exactly is this since I haven't acted on any mandates regarding SBI Insurance.

@hdfc...
Complaint comments  Read comments Complaint category Unauthorized charges

Hdfc Bank — credit card limit not reporting cibil

 [email protected] on Oct 20, 2019
Hdfc bank not reporting my credit limit to cibil intentionally...
Not submitting affects my credit score
My card no. End...1812
I communicated various officials, but no body is giving proper answer.
Not submitting the limit is equal to submitting half truth, equals to false information.
The cibil is assuming it nil credit limit, and affects my credit score.

I filed complaint to customers care, md pa office all are not giving clear answer... Or reasons

Request for help.

Balkrishan kundanwar
[protected]
[protected]@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank Ltd. — harassment from your recovery team even i paid settlement amount

 sivaram291 on Oct 20, 2019
Dear sir,  this is siva rama krishna jadam, cousin brother of pavan kumar maddireddy, my brother having credit card with hdfc when he is working at hyderabad, he got accident in hyderabad and we have taken him back  to home for the treatment and by resigning his job, its take few months for his health recovery and he got noticed his credit card payment is pending from few months with lot of penalties, he informed me about that, i called on my own and requested for the settlement for the credit card that my brother really not in the position to clear, i have taken responsibility to clear the settlement...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc credit card charges

 Sumit Marwaha on Oct 20, 2019
Hi,

I have a complaint that is charges related. Actually i don't know why i have been charged so much. I called customer care multiple times. I have emailed so many complaints. I have requested that pls tell me the reason why i have been charged. They say we don't know. But you have to pay. I have all the recordings. The collection department said if you maintain your cibil score you have to pay. I said why this 'dhamki'. I said i am ready to pay. Just tell me the amount which i have not paid by using card. I have paid every amount on time. Even then how is this possible to have...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — amount held for the reason "mirevenue hold through gefu"

 Golam Masud on Oct 20, 2019
I was credited rs200 through paytm in my salary account. Suddenly i saw that rs171.72 has been hold and reason is showing "mirevenue hold through gefu." in salary account mab maintenance is not mandatory then why this amount was hold my account? My account no is [protected] and my branch is bidhannagar. Please release the amount asap.

Thanks and regards
Golam masud...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — recover pin of hdfc my credit card

 Gurinder200312 on Oct 20, 2019
I forgot my pin of hdfc credit card. Please help me to recover. I can't use my credit card at petrol pump. I tried to rectified at hdfc app. But that's too not working. I changed my pin of hdfc credit card in past but unfortunately i forgot that pin so i facing lot of problems to use my own credit card. So sir please help me to recover my pin of hdfc credit card thanks...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — amount got debited from payzapp wallet but not credited to the beneficiary account

 Meezan Sayed on Oct 20, 2019
Deat team,

I had done a transaction of ₹1488.42 with txn id[protected]ye75re7 on 8th sept 2019 to a sbi account beneficiary. Money was deducted from the wallet but was not recieved by the beneficiary account and i did not get any refund for the same.

I had contacted the payzapp team the very next day and i was assured that my refund will be initiated soon.

After month or more of wait i see no refund initiated, so please look into the matter and do the needful....
Complaint comments  Read comments Complaint category Taxi

Hdfc Bank — credit card rejection

 tarunjadhwani on Oct 19, 2019
I have applied for a credit card on 4th october by submitted all the documents correctly to the representative that came to my office to collect it. I fulfilled all the criteria required for getting hdfc dinners black credit card (Salary, cibil score, work at reputated company, had all correct documents, originals verified by representative). But the card shows a 'decline' status. I did call the representative but he has no answer. There is no way to reach customer care and complain about the same. So posting it here. Please correct the mistake asap help me with the same....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — hdfc bank credit card division - harassment from your collection agents/agency

 Pankajshah78 on Oct 19, 2019
Dear concerned,

Name: pankaj shah
Credit card no: [protected]
Mobile #: [protected]
Bank name: hdfc bank

I, pankaj s shah, am a credit card holder with your bank more than 10 years now. I was given this card enrollment form by one of your representatives against my salary account that time. I have used the card and was regularly paying back the bank for these many years as the records would show in your systems as well.

During mid of november’18, due to many unavoidable circumstances like healthcare, hospitalization expenses...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — not giving update to cibil after paying all the dues

 PankajGuha3 on Oct 19, 2019
I have clear all my dues agaist my credit card no [protected]. But after all clearing my dues agaist my card they are not updating their report to cibil. For which my cibil score is unable to improve. So for that what can i do. After the payments u should give the update to the cibil. If iam trying to contact their customer care but they are also not giving any respond....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — my transaction not revive third party

 Saariyah Khan on Oct 19, 2019
Sir
I will transaction throught net banking payment in my a/c hdfc to other bank (Sbi) 17-oct -19 time 02:30 am something. Payment qty 10000 (Ten thousand rupees).
But my friend not receive payment at present. Trans. Id no[protected]
My friend name manish sharma. Payment debit already in my a/c
So plz i humble request to plz check status & confirm to mail me.
Payment transaction already time 24 hrs below
My aa/c -[protected]
Cus id[protected]
City - beawar (Ajmer)
My mail id - [protected]@gmail.com
My phone no-[protected] [protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — unauthorized deduction from account

 vikassoni58 on Oct 19, 2019
Hello sir, this is vikas soni and my hdfc bank account no is [protected] and the branch is in chhatarpur mp.
My account is a regular salary account where minimum balanced for my account is zero but they have deducted maintenance charge from my account not only for one month but for regular three months. I had given my complaint in chhatarpur hdfc branch 3-4 times and branch manager also spoken me that i'll get my full refund but after till now 3-4 months have gone and still i haven't received my refund which is rs 2130/- (710 x 3 months).
So kindly help me to provide my refund as...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — debit card emi loan dubled

 Sooryan Ddhdd on Oct 19, 2019
I ordered a mi led tv through amazone by a emi (Hdfc debit card [protected]) emi loan no [protected] and i received my item.. And the letter about the loan is handed
. Then 2 days later i got a letter from hdfc bank about an another emi debit card loan no [protected] for rs 22999. I purchased a mi tv by the loan no [protected] only. Kindly let me know about the second loan...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — money is debited from my account but not credit to other account

 Kaushal271188 on Oct 19, 2019
I have done transaction using phonepe application and transfer money for medicine, amount is debited from my account, and other party doesn't upi account, so did not get the money online.

I have talked with customer care on phonepe but they suggest to complaint on your bank to do the further money back.

My transaction details is defined below, please check once and reply me asap,

Phonepe app trans. Id : p1910111922527388724510
Bank tran. Id : ubin[protected]...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — cancellation of one assist membership and refund the debited amount

 Sreekanth Reddy Baddigam on Oct 18, 2019
I, Sreekanth Baddigam, a HDFC bank credit card holder. The bank has auto debited Rs. 1399+GST from my credit card number ending with 7167 without my concern on date:30/10/2019. This was repeating since 3 years continuously and it has auto debited from credit card even after I cancelled the policy twice before. I am not at all interested about this membership/service and don't want this membership any more in future as well. So cancel the membership as soon as possible and refund the debited amount of Rs.1399 + GST as soon as possible.

OneAssist Recent complaint Number: 4839911
Complaint comments  Read comments Complaint category Credit Cards

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