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HDFC Bank Complaints & Reviews

2.9

Updated: Feb 20, 2026

Complaints 32944

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18420

Unresolved

14524

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints(32944)

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Address: Sunrise Apartment, Swati Block -303, Lucknow

Respected Sir/Madam,

I would like to lodge a formal complaint against HDFC Bank regarding the wrongful deduction of ACH Debit Return Charges from my account.

I had an EMI payment scheduled through the auto-debit facility linked to my bank account. However, due to insufficient balance in the registered auto-debit account on the due date, the debit failed. Prior to or on the same date, I had already made the EMI...

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HDFC Bank has deducted an amount of ₹5, 000 from my account without any prior intimation, consent, or valid reason. Due to this unauthorized deduction, my current account balance is showing –₹5, 000.
I have not initiated any transaction, charge, or request that justifies this deduction. No clear explanation, alert, or breakdown of charges has been provided by the bank. This action has caused financial inconvenience and mental...

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Address: 4th floor, CB&I Inndia, DLF Cyber CIty, Gurgaon -122002

I have been using an HDFC Bank credit card since 2008. Last year, HDFC suspended my credit card services citing pending KYC requirements. Due to personal constraints, I was unable to complete the KYC at that time, and my card remained inactive for over a year.
Recently, HDFC issued a new credit card to me without requesting or collecting any KYC documents and has started charging the annual fee. I have already informed them via email...

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Please help, I cannot afford to pay these charges, please look into it, thankyou.

MIR[protected]
Customer ID:[protected]
Last 4 digits: 9156
DEBIT CARD ANNUAL FEE-DEC[protected]...

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Sir 18000 deduct (Update: inr 18, 000.00 debited from a/c xx5650 on 17-dec-25. Info: mctf atw 05/32 [protected] Gachibowli) from my account.
I call to customer care they said you make a atm transaction of 18000rs. On 17/12/2025. At that time 18000 rs. Debited from my account.
How is this possible.
Now 18000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap....

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Money is being deducted from my bank account without any valid reason or prior information. These deductions are happening repeatedly, and I have not authorized any such transaction....

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Hi
I have not used the hdfc bank savings account number *******3831 anymore for a long time. Request to close my account number.
I am not able to come to the bank. Please accept my request to close my savings account.
I already sent email to customer.[protected]@hdfcbank.in regarding closing of my saving account.

thank you
Thanks
contact : [protected]@gmail.com...

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Hi Team,

Rupes 687 two times debited from my account on 9tth Dec'25 & 15th Dec'25 without any confirmation debited. I am very struggling for simply debited the amount from my account.
and i have not yet received any notification details and prior information from the HDFC bank Hosur branch.
Could you Please review and clarify the details and return the amount asap.
Debit ref no : MIR[protected]
...

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HDFC is stupid and so are many banks like SBi, etc. when using basic Web technologies to provide simple functions like accessing our accounts - I'm not sending spacecraft to Mars, stupid.. Web technology has been around for over 30 years now and the callous behavior of our arrogant banks like HDFC, continue to frustrate and deny our basic services.
If another session is active, as a basic level of security to be provided to me, they...

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Address: Mandya

I Shilpa MN I was agent with Hdfc life insurance in the year 2018. But due to some problem. Now my pan card is not remove from IRDA portal.please remove my pan card IRDA portal. Provide the NOC. My agent’s license no. HDF00742317 My pan no.BQUPS7279G...

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Address: HDFC bank, Sector 95, New townsquare, Gurgaon

To
The Consumer Forum / Banking Ombudsman
Haryan, Gurgaon
Subject:

Respected Sir/Madam,

I am writing to lodge a formal complaint against [Bank Name], regarding the unlawful and prolonged blocking of my savings account (Account Number: [protected]) for more than one month and 10 visits and daily Multiple calls. despite complete clarification from all concerned parties.

Details...

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Dear Team,

I am writing regarding my account [[protected]], which was originally opened as a salary account through my previous employer. At the time of account opening, I was informed that there was no requirement to maintain any minimum balance.
However, over the last three months, I have noticed deductions totaling more than ₹7, 500 under the category of “non-maintenance of minimum balance.” This has come...

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Address: D 228 Nawada Housing Complex, Near Delight Public School

Payment made to NHAI for Rs. 3000/- on 10th November 2025 through UPI payment method, but NHAI confirmed payment failed vide Reference Number pay_Re4CJn71Ovt0E5, Transaction Date[protected]:45:27, Payment Method upi, Amount Paid 3000, Payment Status failed, kindly give instructions to bank for revert it...

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Address: KOLKATA

My husband had deposited a cheque of Rs.50000 in my HDFC bank account on 09.10.2025 in Madurdaha Branch in Kolkata. Still now the amount is not created to my account. There was some vague replies made like typically mistake in the cheque but no proof had been provided by the bank.So, I had raised complaint to HDFC Bank on 04.11.2025.Still now no proper reply has come from HDFC Bank. Where is the physical cheque & what the status of clearing...

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I am filing this complaint regarding a missing refund of ₹1, 70, 495.
I had placed an order on Amazon.in, which got cancelled immediately (Order ID:[protected]. Amazon shows the order as “Cancelled” and states that the refund should be processed in 3–5 business days.
However, the amount of ₹1, 70, 495 was deducted from my HDFC Bank account on 22 September 2025 via POS transaction (Ref No:[protected] /...

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Address: HDFC Bank Vijayawada

Address: Vijayawada

I would like to address the issue mentioned in my earlier email regarding the fraudulent transaction on my HDFC credit card dated 5th oct 2025.

Within 1 hour of the incident, I completed all necessary actions as per the standard process. I would like to highlight the following points for your immediate attention:

I have never shared any OTP or confidential information with anyone.br...

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I had applied for an HDFC Gold Loan under application reference number[protected] on July 22nd, 2025. Later on, the same day, the gold loan was approved under application number [protected] and the same was disbursed in my HDFC salary account ending with 6754.
The concerned person told me that in the next 2-3 days, I will be able to see my loan account linked with my salary account and the monthly interest payment will be auto debited...

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Address: Tanda road Jalandhar city punjab

Dear sir
Myself, Arihant Jain belongs to Jalandhar city punjab is PhD student at nit jalandhar punjab. I had taken personal loan of 5 lakh rupees from hdfc bank whose installment had to be paid on 7th of every month. I had paid till date all installment on time. Sometimes instalment cut by bank in morning time of day or sometimes in late afternoon of the day. On 7 November 2025, day Friday due to some unavoidable circumstances, my...

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Address: Branch - City Light Road, Surat

Hi Team,

Rupees 590 debited from my account on 17th Oct 2025 with narration "INTER-BRN CASH CHG INCL GST 300925-MIR[protected]".

Can you please check and update the reason for debiting the amount from my account.

Thanks
Ashish Agarwal...

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I have a salary account with hdfc bank. I have LIC with auto-pay option. But i didn't have sufficient balance in sip date so i have been charged ach debit return charges of rs 590 and 649 is deducted from my account and now my balance is too low, I do multiple tractions here and there so the frequency of transactions are high and i dont check my balance regularly.

I have called customer care and they told me that this amount...

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