HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 50%
Submit a Complaint
12709
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1694
down
743
up
677
down
422

Phone:
Phone:
up
692
down
340

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
50%
Complaints
12709
Pending
1832
Resolved
5884
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (1581)

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HDFC Bank Complaints & Reviews

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Hdfc Bank — loan tenure extend request from 1 year to 5 years

 mdshadab13 on Sep 22, 2018
I have taken 10sec instant loan on 3rd Feb'18 amount of 3.5lacs tenure for 60months but due to some technical error it is selected for 12 months tenure period and loan amount was also disbursed that means now I have to pay 3.5lacs in 12 months.

So I want to inform you that I am not at the condition to pay this loan amount of 5years tenure period in one year. I can't pay 30k EMI per month because I have so much responsibility on my shoulders being a single source of earning in my family.

So, kindly extend my loan tenure period from 1 year to 5 years otherwise this is...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — hard copy & messages not received for credit card bill payment

 SayuktaYashwantrao on Sep 22, 2018
Sir/Madam,

My Titanium Credit Card no - [protected].
I have received my first credit card statement in the month of June 18. I am surprised to see that they have charged MTNL charges 100 rs which is not inform the same .

I raised the complaint & reverse the cahrges. again same thing happend in every month added the charges for (MTNL).

From last month I have not received Credit Card hard copy of bills and also not received message on mobiles.Till dated not received the same.

received message outstanding balance on 15th sep,...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — credit card

 Balu_al on Sep 22, 2018
I m very unsatisfied customer of HDFC, as they levy charges on customers for their system issues. I didn’t get the billing details on my cell phone, however when I called them, they say that it’s my problem that I have not paid on time and that they charge late payment charges. And later calling their call center again, they said they have taken request for reversal, but I realized that it’s only for financial charges. But the late payment is still put on my head for no reason. The call centre disconnect calls ubruptly. I am not certain if they really care for customers. I m sooooo very unsatisfied...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — closure of card

 A.it on Sep 22, 2018
I have blocked my card on 1 aug 2018 still getting statement to pay renewable fees, i have sent closure form by post.my card number is[protected].so please close it as i have already blocked and no transaction is pending except renewable fee, i will not pay renewable fee as i dont want to continue with it. Number of times i made complaint on hdfc but they are only giving repetetive answers....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — credit card hdfc harassment

 ank ch on Sep 22, 2018
My HDFC Credit Card Number is [protected].
I have been using this card for over 5 Years. I have not been getting my hard copy statements from them despite multiple requests, due to which we had avoided using our HDFC Card. In the month of March 2018, we had spent Rs 1340 on the card, and we received a statement in June 2018 amounting to Rs 3597. How do we make the payment without receiving an invoice? When questioned about this, we are informed that it is due to late payment fee and the customer care was not ready to talk further on this and instead gave us a number- [protected] to...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — personal loan settlement

 vivek ranjan10 on Sep 22, 2018
Dear sir i have a personal loan with hdfc bank which is seteled in 2017 in 4 installment. And i paid all the installment on time. Now again i am getting calls for payment . When i call hdfc bank and told them that i already setteled the loan in 2017 they refused and they told me that they recived only 3 installment and so my settelment letter is void . I paid all the emi online so i have all the prove of payment but they not ready to accept. I request you to please look into this . My personal loan account no is 33027271.Herby i am sending the online recipt and mail which i sent to hdfc bank .
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — refund netsafe virtual card

 Kamalsidhu919 on Sep 22, 2018
I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from Virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely HDFC product. He gave me misleading...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — refund netsafe virtual card

 Kamalsidhu9191 on Sep 22, 2018
I am writing this email to inform you that i have not disputed any transaction for below mentioned card details. This is purely your agent assumption and he just block my card and dispute the amount as he not understand what i am asking him and he himself not equipped with right piece of information. I just create the netsafe virtual card and asked him how will i get money back from Virtual card into my credit card. He not even know what is netsafe virtual card according to him its third party, he not aware of virtual card facility offer by bank, whereas, its purely HDFC product. He gave me misleading...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — debit for credit card membership fee.

 mgab702@gmail.com on Sep 22, 2018
Dear sir/Madam,

I am Holding HDFC Bisiness Regalia Credit card [protected], on 14th Sept'2018 Bank had Debited Rs.2500 for Renewal Membership fee, at the time of issuing card our Bank RM had inform us there will be no charges for Cards.

Kindly Refund the Amount in our Account.
Expecting the issue to resolve on urgent basis.

Regards,

Abhishek Jain

[protected]...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — payment not received.

 sewasadan on Sep 22, 2018
While booking flight tickets through goibibo using UPI - HDFC Bank, a sum of Rs. 51048/- was deducted from my HDFC bank account (A/c no. [protected]) on 19.09.2018. More than 48 hrs has gone and i have not received back my money.

The PayU TXN id is[protected]
and Bank Reference no. is[protected].

HDFC txn id is - KISX64UKBN42706W/PAYUGOIBIBO

No action has take by the bank to rectify the same and refund my money....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — want to discontinue hdfc credit card

 Deepak Namdeo on Sep 22, 2018
Hi Team,

I tried to call to customer care support to close my credit card but I am not able to connect with customer care.

I am not using HDFC credit card last 2 years back. And also, will not using in future onward. So I want to discontinue my credit card service.

Please find my card details as below.
Card # : XXXX-XXXX-XXXX-2386
Name: Deepak Namdeo...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — debit card payment failed

 Aishwarya Nanda on Sep 22, 2018
Hi,
I had swiped my debit card for payment at Domino's : Pheonix market Bangalore.
The amount deducted from my account was ₹404
But it wasn't credited to the Domino's account, for which I had to pay by cash.
Can you please let me know when my amount will be returned.

My phone number is [protected]
My account number is [protected]

Kindly let me know....
Complaint comments  Read comments Complaint category Other

Hdfc Bank — nri online services

 Vinod Soundararajan on Sep 22, 2018
I opened NRE account in HDFC Bank through online. My account ([protected]) was opened in No Debit status and told to me that it will be removed once the 1st amount is remitted. I work in the Philippines and I wire transferred 800$ through a Philippine bank(Rizal Commercial Banking Corporation) on 12-Sep-2018. They said my account will be activated and the amount will be credited to my account within 5 to 6 Working days. But until now neither my account is activated nor my amount is credited. My personal commitments failed and my money is stuck for no reason. Please help me resolving this issue...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — termination without intimation after 1 year of service

 Meet1985 on Sep 22, 2018
Dear Sir/Madam
I have been intervied in Hdfc Bank, Kolkata on 23rd July 2017, received my offer letter on 5th August 2017, and joined the company on 16th Auguat 2017, since than I was associated with the bank, have completed all joining formalities and was going good, on 16th feb 2018, I received my confirmation letter on completion of my probation period of 6 months, things were going well untill on 7th July i.e 11 months post joining I received a Show -Cause notice from HR that my previous company work exp documents are fake and not genuine, I submitted bank attested and verified salary...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — credit card status

 Kumar Gorripotu on Sep 21, 2018
I applied for credit card a month ago...my address verification also done...but status is showing still IN PROGRESS...how many days it'll take to reach me...how many days you hdfc people want to take to issue my card...please resolve this issue ASAP...I'm continuously following up for the card wit customer care people they are telling its under progress till now I did not received any positive response kindly help me in this regard.

Regards

Mohan Kumar...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — tanishq 5% cashback offer on hdfc card

 Nidhi Satyendra on Sep 21, 2018
I purchased jewellery from tanishq worth rs. 55000 through my hdfc credit card on 8th august 2018. As per running offer i was supposed to get 5% cashback if paid through hdfc credit/debit card. 2 months already passed but till date no cashback received nor any communication is there stating the timeline for cashback.

Please look into this & revert....
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — my account block

 Pavithra chowdary on Sep 21, 2018
I already complained to the customer care but no response
What is the problem with my account
I need response regarding this issue
I even mailed to their mail I'd
No transactions are being done
If you can resolve this issue as soon as possible I will be greatful to use my account again as usual if you can't resolve why do you maintain banks and account s...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — one assist cancellation and refund

 MANORANJAN GUPTA on Sep 21, 2018
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1380 without my concern on date:11/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

Name :-Manoranjan Lal Gupta
Mobile No. :- [protected]
Credit Card Number Ending :- 1380...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — atm amount not dispensed but received message amount withdrawn

 Anitha SathishKumar on Sep 21, 2018
Hi team,

Please note that i am writing this post with lots of frustration & dissatisfaction. I am a customer of hdfc for the past 11 years & really fed up with the services been provided from the bank. On aug 17th i withdraw an amount of 10k at sbi atm @ sungam which has been dispatched successfully, then i tried to withdraw another 10k which hasn’t been dispatched at the same atm. For this issue i raised a complaint on the same week & waited for 7 business days & the amount hasn't been credited to my account & the complaint has been closed without proper information to the customer....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — credit card has not been delivered yet.

 Sonal Dholwani on Sep 21, 2018
Respected sir/mam

I had applied for a credit card though hdfc bank, meanwhile you had send it to me however it should delievered to my new address and it return back from my old residence stating we will send you back as soon as possible, now from last few days i am getting a text messege that please call customer care, i tried to call there no one is responding me back also through blue dart couriear, the awb no. For my card is :-[protected]. It has not been deliverd to me,

Kindly look at this issue and help me out.

Thank namrata vaswani....
Complaint comments  Read comments Complaint category Credit Cards

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