HDFC Bank
HDFC Bank Limited
Customer satisfaction rating: 62%
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29199
COMPLAINTS
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HDFC Bank Customer Care

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2613
down
1151
up
1045
down
623

Phone:
Phone:
up
1041
down
533

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

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Customer satisfaction rating
Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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62%
Complaints
29199
Pending
0
Resolved
17496
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 12:00 am - 12:00 pm
Tue 12:00 am - 12:00 pm
Wed 12:00 am - 12:00 pm
Thu 12:00 am - 12:00 pm
Fri 12:00 am - 12:00 pm
Sat 12:00 am - 12:00 pm
Sun 12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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Rs 236 got deducted from my HDFC saving account saying it's for debit card issuance. While there was nothing such said while opening the account at the Lakhisarai branch.
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    Dear sir my name is ramprakash mahor my credit card number end with 9752 i paid my 1058rupees emi on 29 sep despite i paid on time they imposed penalty of 450+81rupees on me and this is sencond time please take some strict action against bank and olease mera money refund karwa dijiye my contact number is [protected]
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      Purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was...
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      Worst Service from HDFC Teller @ JMD Megapolis Branch @ Gurgaon and her so called Manager.

      Pathetic is the right word, don't go to this branch ever, not ready to listen, acting as if they are god and owners of bank.

      Going to this branch is aa harrassment.

      their attitude sucks.
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        HDFC Netbanking Portal is not working
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          I have taken the settlement on November 2020 and it has been approved for 44700 In 6 shots. I have paid all the proposed amount...
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          2 years back i opened hdfc acc as salary acc, later i quit the job and was not that acc for pas 8 months. They have converted from salary acc to saving without amy information. Also never got any kind of communication regarding minimum balance and fine for not maintaining minimum balance. I was not even using that acc.. when i checked that accout 2 days back only got to know about this negative balance. Its really not fair, they are keep on charging penalty amount every month for non maintenance. I want to close that acc now but they are not allowing me and also asking me to pay that amount which i couldn't. Kindly take any step regarding this to waive off the amount
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            Hello Myself George bowl from Chennai availed a bike loan from hdfc bank of amount 80k plus we have given for ecs mandate...
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            I purchased a new camera in 43000 using my credit card. I want to pay whole amount at once. But hdfc bank automatically converted my transaction bill into aggregator emi without my permission. This is very bad experience. I want instant solution.
            HDFC Bank customer support has been
            notified about the posted complaint.
            Verified Support
            Oct 25, 2021
            HDFC Bank Customer Care's response
            Dear Customer,

            We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

            -Anay
            HDFC Bank Customer Assistance
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Resolved
              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

              I received my HDFC Credit card Statement Dated : 22/10/2021
              In which the following entry is made:
              22/10/2021 OFFUS EMI, PRIN NB:01, [protected] (Ref# 09999999981022004898007) 3, 246.50
              22/10/2021 OFFUS EMI, INT NBR:01, [protected] (Ref# 09999999981022004898015) 217.74

              Total :3246.50 + 217.74 = 3464.24
              This amount is irrelevant and I didn't make any transaction on 22/10/2021
              virtually.

              I dont know why this amount is entered in the Bill Statement Dt:22/10/2021

              I need the proper Explanation and rectify the above Statement. Otherwise I will be forced to surrender my Credit Card Back
              Oct 25, 2021
              Complaint marked as Resolved 
              I approached the Nearby HDFC Branch and they gave me the correct explanation and the issue is solved to the best of my satisfaction. I thanked the Staff of HDFC Br. Thank You
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                Received response but no resolution. Totally disappointed. Money and hope both are lost.
                HDFC Bank customer support has been
                notified about the posted complaint.
                Verified Support
                Oct 25, 2021
                HDFC Bank Customer Care's response
                Dear Customer,

                We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                -Anay
                HDFC Bank Customer Assistance
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                  I had paid 50, 000 rupees through net banking for my college fees on 12th September 2021. The amount has been deducted from my bank account but the transaction has failed. It's been nearly 2 months but the money has not been refunded. Please help to resolve the issue I'm facing.
                  HDFC Bank customer support has been
                  notified about the posted complaint.
                  Verified Support
                  Oct 25, 2021
                  HDFC Bank Customer Care's response
                  Dear Customer,

                  We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                  -Anay
                  HDFC Bank Customer Assistance
                  Hdfc customer service just keep you engaged with no solid resolution. Worst service ever
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
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                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I have cancelled a order on Amazon, after a few minutes I got a message from HDFC that Ur transaction on hdfc bank debit/atm card has been credited/reversed by AMAZON 000 on[protected]:20:32:34
                    I checked the online statement and it is not credited into my account.
                    Oct 26, 2021
                    Complaint marked as Resolved 
                    HDFC Bank customer support has been
                    notified about the posted complaint.
                    Verified Support
                    Oct 25, 2021
                    HDFC Bank Customer Care's response
                    Dear Customer,

                    We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

                    -Anay
                    HDFC Bank Customer Assistance
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                      ACH Debit mandate registered for Rs. 15000.00 /- with frequency ADHO in HDFC Bank A/c No.XXXXXXXXX02187 for Razorpay software...
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                      Hi Team, a charges of Rs. 354 deducted from my account under AMB CHRG INCL GST FOR SEP2021. The balance of my account is 13,...
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                      एचडीएफसी ऋण डीएसए अनिल शर्मा नाम के आदमी ने मेरे...
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                      On June 10, 2020, I had made a transaction at a local shop in Bhimavaram, Andhra Pradesh for checking my credit card and on...
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                      I registered for the fastag one from HDFC fastag website with reference number DFT[protected] on 12th October 2021. Customer...
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                      My salary account in hdfc bank but October month 1677 rs debit 8 time narration ach auto debit return charges pls i request...
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                      Amount is getting deducted from my hdfc salary account as mi revenue hold though gefu.. what does that mean and need refund past 6 months
                      HDFC Bank customer support has been
                      notified about the posted complaint.
                      Verified Support
                      Oct 24, 2021
                      HDFC Bank Customer Care's response
                      Dear Customer,

                      Thanks for writing to us. We are happy to help. Click on https://bit.ly/2Lzhyn3 to share the required details. Please mention reference number TT[protected] for us to promptly respond to you via email.

                      -Anay
                      HDFC Bank Customer Assistance
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