HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 47%
Submit a Complaint
12701
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1583
down
704
up
642
down
404

Phone:
Phone:
up
654
down
322

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
47%
Complaints
12701
Pending
2012
Resolved
5399
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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HDFC Bank — isaqmc-st-ec charges by hdfc bank

 Neelomkar on Jul 21, 2018
I had activated online mutual fund investment facility of HDFC Bank through my NRO bank account at Fort Branch somewhere in 2006. I liquidated all my investmets duering 2010 . The bank deactivated my online mutual fund account without any intimation to me. However, they kept debiting ISAQMC-ST-EC Charges to my saving bank account even when this service was blocked by them. Today when I visited Kamani Branch I was told to fill up a form to close the online mutual fund account for discontinuing the charges. I have done it today. Now I claim refund of all the ISAQMC-ST-EC Charges debited so far even...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — cancellation my menbership

 Shrikant Bhagwat on Jul 21, 2018
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 6776 without my concern on date:03/07/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 228849
Name :- Prabhakaran
Credit Card Number Ending :- 6776...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — account auto debit, saying hdfc card write-off

 Sivanandam Palanisamy on Jul 21, 2018
This is Sadeepa Kumari .C ([protected], [protected]) received HDFC Credit card almost 7 years back and they put an HDFC ERGO insurance with or without my knowledge (don't know how they got approval from me, stating that I approved over phone). They sent a statement for almost Rs.12000 And when I refuse to pay, they just leaved it. Now after 7 years they deducted Rs.3300 from my HDFC net banking account without my knowledge.

This is highly irritating and when I asked them there is no proper response and also their customer service is very poor, talking in a rude manner. Sorry to say...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — irrelevant message

 Pooja2701 on Jul 21, 2018
I have received message today morning stating as
Dear Customer Mandate reference no: HDFC[protected] issued to BSE Limited with value Rs. 50000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.
Where as I have not mandate any thing
Please revert me soon
Regards,
Pooja chavan...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — harassment of employees by hdfc bank

 ramratantest123 on Jul 21, 2018
Hello All, HDFC Bank is big brand for its customers only. But for their employees it's hell. Currently working at Pune location. They are not following normal norms about work culture and all. Only work/sales and pressure. No work life balanace. Daily 11-12 hours worling except travelling tome. And one more irritating thing their what's app group created by HDFC bank. Will handle the customers or will check the what's app messages. If will not check their message and didn't respond they will scold us. Even on non working hours and weekends also they want us to check those what's app messages and...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — miss behave by staff members

 rajivnanda on Jul 20, 2018
I went to deposit cash in my savings account (CUSTOMER ID[protected] at HDFC BANK sector - 46, Grgaon branch at 11.30 am on[protected], there was Rocky Gupta sitting at the cash counter she told me that deposit is closed, i was surprised that at 11.30 how deposit is closed then she said me that she is busy with clearing & will not be able to take the cash for the next 30 minutes, then i was very annoyed & told her that i will complaint against her then she said आप घर से लड़ कर आए है क्या ? in between girl sitting to next Miss Jyoti Arora talked to me very rudely...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — rude behavior of tele sales representative

 knopfler on Jul 20, 2018
I recieved a call from [protected] claiming to be a sales representative of HDFC bank. When i refused to communicate, the lady became aggressive and used slang words like 'gadha' and 'pagal' before cutting the call.
I am mentally disturbed over the issue and such uncouth behavior should not be condoned. I want strict action to be taken against the individual and communicated to me else i would take recourse to legal action against HDFC for mental harassment....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — credit card settlement

 pawan1838 on Jul 20, 2018
My Credit Card and i got a settlement latter (PFA) from the bank dated 27 January'2018. As per this settlement i have to pay total amount 37, 400/- & as per the settlement latter i will have to pay 6, 000 on 29 Jan'2018 which i paid on the same day, second amount 15, 700/- will have to pay dated 20 Feb'2018 which i paid on the same day, third amount 15, 700/- will have to pay 20 March' 2018 which i paid on 30 April'2018 due to some my medical emergency. I paid total amount as per settlement latter but when i asked settlement clearance latter to you then they said you have 40, 000 pending amount...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — unlikely speech of your team leader mr.pradeep.chennai

 Suresh3 on Jul 20, 2018
Sir, hereafter i dont want any transaction with your hdfc bank except my past car loan.since felt very shame about how you appointing your staff.your team leader named pradep whose no is [protected].approaced me abt personal loan.and sent some estimate too.but when i tried him his no switchedoff alway.when i ask about him he is telling no need to talk with me talk to my team.iam a leader.is he a supreme power in your bank.he is not even have intrested to talk with a costumer.then why you appointing as a leader.iam a class 2 officer in state govt and see my payments in my car loan.is there any pending.then...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — unlikely speech of your team leader mr.pradeep.chennai

 Suresh3 on Jul 20, 2018
Iam already your car loan customer paying promptly till now.so you sending me to topup my car loan.iam working as a class 2 officer in govt.while i approched your team leader mr.pradeep.chennai whos mobile number is [protected] his way of talking is very worst.i think he is feeling like owner of his costomers.he is typicaly telling iam a team leader you must not talk only with my team.and not even know how to behave.really i felt very bad.again i dont want any deals with your bank if this man continues in working as a employee in hdfc...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — repeated double debits at anewadi toll plaza in maharashtra

 YPL on Jul 20, 2018
My HDFC Fast tag was not recognised at the captioned toll plaza, so I paid in cash with a receipt still in my possession. At the same time I was also debited for the same amoun from my Fast Tag account. This has repeated five times in last 6 months. The HHDC fast tag service #[protected] is [censored] and in my experience of last 1 year no one pickups the phone or it is engage continuously. There is no email id or a proper complaint redressal system existent with the bank.

I am off course going to file a complaint with consumer court with heavy charges for the agony in dealing with...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — credit card no. 4577044402683356 fraud issue

 Dharam veer Kanda on Jul 20, 2018
R/Customer care Team,

This in reference to the cited subject, i would like to invite your kind attention that recently i have applied for loan against property to ORIX Leasing & Finance Limited. On scrutiny of my documents it reveals that my CIBIL report is showing very poor score i.e. 550 which is due to overdue amount of credit card Rs.2276 and status of which is write-off, while fact is that subject credit card was not issued to me till date . Therefore, i requested to CIBIL to provide the details of credit card from where its reveal that credit card have been issued by your bank...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — credit card - not required any services from hdfc bank

 Bhargava saurabh on Jul 20, 2018
I am a HDFC bank credit card holder. The bank has auto debit Rs. 1000 from my credit card number ending with 2932 without my concern on date 26 June 2018. I am not interested about this service and do not want this membership anymore so cancel the membership and refund this debit amount of Rs. 1000 on an immediate effect.

As bank is not responsible to establish the relationship wit the 8 years old customer that why they are not using our credit card & after so many times generate the credit limit request no person are able to work on it.
Thats why i dont require such a bank...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Credit Card — priority pass and wrong information provided

 CA Aman Agarwal on Jul 19, 2018
Dear sir,

My self aman Agarwal and I have received hdfc regalia card in which it was informed to me that priority pass for airport lounge access is to be provided to me after receipt of card. However still not received. Kindly expedite please.

Further my email ID is also wrongly mentioned by the bank as agarValaman9@gmail.com in place of agarWalaman9@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — credit card

 Vipul Kumar45 on Jul 19, 2018
I applied for a credit card around 20 days ago.and now the status says its disapproved.And they are asking some more details such as landmark and alternate number.i have forwarded the documents that was required.could you please let me know how soon i will get the credit card once the documents are received?This is the reference number. [[protected]W2]...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — hdfc bank my food card got damaged

 ashiq.ashiq007 on Jul 20, 2018
Hi,

My food card got damaged, I am a CTS associate, could you block the card and issue the new card. Also, my old card has balance money in that account around 2K.

Could you please transfer the amount in the new card. I am waiting for your response.

The food card number is: [protected]

Please confirm and let me know

My email: asiqali.z@cognizant.com...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — cashback not received

 ankur3636 on Jul 19, 2018
Hi,
I purchased iPhone 8plus on 7th March 2018. I was supposed to get the 10000rs cashback after 90 business days.

However the cashback is not been recieved and I am not getting any support from the Hdfc executives who helped me purchase the phone. I have been calling customer care but no luck. I feel like cheated. Can anybody take care of the issue on priority, please?...
Complaint comments  Read comments Complaint category Auto Insurance & Loan

HDFC Bank — regarding refund of rs 561 on 31st may 2018 towards irctc

 Eco JAT on Jul 19, 2018
Dear sir
this is regarding the refund of rs. 561 that was deducted during the transaction to IRCTC transaction id [protected]. The amount was deducted from my account but wasn't transferred to irctc. regarding this i had sent an confirmation mail from irctc to you at support@hdfcbank.com .but no action has been taken against it. please solve this problem as soon as possible. query no[protected] .the deduction was made from account no [protected].
thanking you .
Name - Vishal malik
mob- [protected]
account no- [protected]...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — electricity bill payment deducted from the account but not paid to the authority

 Aarif RF on Jul 19, 2018
Hi,

I had paid the e bill of INR 6071 online on 8th of July 2018 vide ref no[protected]. It is deducted from the bank account and is paid to the Dakshin Haryana POS (DHBVN) as per the statement narration. However, the bill is not paid and my e bill is still showing as pending as per the authority.

Please look into it as i has never expected this sort of paymen issue in online mode of payment specially from a known bank like HDFC....
Complaint comments  Read comments [3]Complaint category Utility Services

HDFC Bank — abusive and harrasment

 Ankit Creations on Jul 19, 2018
Hi,

This is to divert your kind attention on the above mentioned subject. I have a business loan going in your bank. Due to severe business loss i am not able to pay the amount.

Your executive Leena called me on 19th of July 2018 from ([protected]) number and misbehaved. She is not doing for the first time and provoked me today to say something out of the box to her.

Then she started threatening me that i will raise a complaint against your misbehavior.

I don;t expect this from HDFC. I will lodge a case against this mentioning your bank...
Complaint comments  Read comments Complaint category Loans

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