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HDFC Bank Complaints & Reviews

2.9

Updated: May 26, 2026

Complaints 32952

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18420

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14532

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HDFC Bank reviews & complaints(32952)

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Address: hn 81 kanwala ambala

Hi team
I have purchased a new bike or bought a loan from HDFC bank.
When I bought the loan I gave all the documents but the agent did not update my email id or number. He have updated our email ID & number so that we have not received any statement. when i purchased the bike i have deposite down payment of 28500, same not reflect in the statement . when i ask to pls provide me recipt of down payment then his replying me,...

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I had booked train tickets through the IRCTC portal using my debit card. At the time of payment, the applicable transaction/convenience charges were already included in the final payable amount and were duly paid.

However, approximately 2 days after each transaction, an additional debit entry reflecting as “DEBIT CARD PUR ADJ DT //__” was charged separately to my bank account.

This has occurred in 4 separate...

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Website: www.hdfc.bank.in

I am writing to formally raise a serious concern that goes beyond poor customer service.

My KYC has been rejected — repeatedly — with no valid reason provided. No explanation. No specific deficiency identified. No documentation of what is wrong.

Given the complete absence of any legitimate basis for these rejections, and the pattern of obstruction I have faced across every level of HDFC, I am compelled to...

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I opened a salary account in HDFC in 2023 because some personal issues i left my job they converted my salary account into savings account, then I started getting the mail for minimum balance maintaining, but that time I didn't had any job so how i can maintain 10k balance so gor few months it was not there but usually I user spend more than 20k average every month so on 2026 in the month of May they deducted 9k total which I hardly earned...

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I have done a payment in IDFC Bank portal for my EMI. The transaction status shows as "Failed", but the amount has been debited from my HDFC bank account. I request you to kindly look into this issue and initiate the refund at the earliest. i have attached a proof of screenshot pls look into it.

Reference no - TXU1804765622804202665241QP
ID[protected]
Amount - RS. 4983
Date[protected]...

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Dear Sir
This is to inform you i bought HDFC life insurance policy no.23500192 from IDFC bank ltd on 25.02.2021. The purpose to buy policy for to get tax benefit.
However, the policy tenure and terms and condition was not communicated correct by agent like tenure of maturity and amount i will get. I had paid premium for two years collected by agent. And after 2 years the agent never came back and we also forgot to pay premium....

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Dear Sir/Madam,

Please find below response to your ticket number - 1421130

Thank you for your patience.

As we checked with concerned Team, the error appears to be due to invalid account details. We kindly request you to retry using the correct and valid account information.

MY WALLET DETAILS:
FASTAG WALLET ID: [protected]
Name :NOKIA SOLUTIONS NETWORK INDIAbr...

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Address: Paschim Medinipur, West Bengal

I am Sumana Samanta. I was agent with Hdfc life insurance in the year 2025, Dec to Jan 2026. Due to some problem, i am not working in this company. But now my pan card is not remove from IRDAI portal.Please remove my pan card IRDA portal. My agent Code - HDF02051483. My PAN no - OFZPS4790M

Regards
Sumana Samanta...

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Address: Sunrise Apartment, Swati Block -303, Lucknow

Respected Sir/Madam,

I would like to lodge a formal complaint against HDFC Bank regarding the wrongful deduction of ACH Debit Return Charges from my account.

I had an EMI payment scheduled through the auto-debit facility linked to my bank account. However, due to insufficient balance in the registered auto-debit account on the due date, the debit failed. Prior to or on the same date, I had already made the EMI...

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HDFC Bank has deducted an amount of ₹5, 000 from my account without any prior intimation, consent, or valid reason. Due to this unauthorized deduction, my current account balance is showing –₹5, 000.
I have not initiated any transaction, charge, or request that justifies this deduction. No clear explanation, alert, or breakdown of charges has been provided by the bank. This action has caused financial inconvenience and mental...

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Address: 4th floor, CB&I Inndia, DLF Cyber CIty, Gurgaon -122002

I have been using an HDFC Bank credit card since 2008. Last year, HDFC suspended my credit card services citing pending KYC requirements. Due to personal constraints, I was unable to complete the KYC at that time, and my card remained inactive for over a year.
Recently, HDFC issued a new credit card to me without requesting or collecting any KYC documents and has started charging the annual fee. I have already informed them via email...

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Please help, I cannot afford to pay these charges, please look into it, thankyou.

MIR[protected]
Customer ID:[protected]
Last 4 digits: 9156
DEBIT CARD ANNUAL FEE-DEC[protected]...

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Sir 18000 deduct (Update: inr 18, 000.00 debited from a/c xx5650 on 17-dec-25. Info: mctf atw 05/32 [protected] Gachibowli) from my account.
I call to customer care they said you make a atm transaction of 18000rs. On 17/12/2025. At that time 18000 rs. Debited from my account.
How is this possible.
Now 18000 rs. Have been deducted from my account as mctf atw transaction.
Sir pls revert asap....

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Money is being deducted from my bank account without any valid reason or prior information. These deductions are happening repeatedly, and I have not authorized any such transaction....

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Hi
I have not used the hdfc bank savings account number *******3831 anymore for a long time. Request to close my account number.
I am not able to come to the bank. Please accept my request to close my savings account.
I already sent email to customer.[protected]@hdfcbank.in regarding closing of my saving account.

thank you
Thanks
contact : [protected]@gmail.com...

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Hi Team,

Rupes 687 two times debited from my account on 9tth Dec'25 & 15th Dec'25 without any confirmation debited. I am very struggling for simply debited the amount from my account.
and i have not yet received any notification details and prior information from the HDFC bank Hosur branch.
Could you Please review and clarify the details and return the amount asap.
Debit ref no : MIR[protected]
...

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HDFC is stupid and so are many banks like SBi, etc. when using basic Web technologies to provide simple functions like accessing our accounts - I'm not sending spacecraft to Mars, stupid.. Web technology has been around for over 30 years now and the callous behavior of our arrogant banks like HDFC, continue to frustrate and deny our basic services.
If another session is active, as a basic level of security to be provided to me, they...

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Address: Mandya

I Shilpa MN I was agent with Hdfc life insurance in the year 2018. But due to some problem. Now my pan card is not remove from IRDA portal.please remove my pan card IRDA portal. Provide the NOC. My agent’s license no. HDF00742317 My pan no.BQUPS7279G...

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Address: HDFC bank, Sector 95, New townsquare, Gurgaon

To
The Consumer Forum / Banking Ombudsman
Haryan, Gurgaon
Subject:

Respected Sir/Madam,

I am writing to lodge a formal complaint against [Bank Name], regarding the unlawful and prolonged blocking of my savings account (Account Number: [protected]) for more than one month and 10 visits and daily Multiple calls. despite complete clarification from all concerned parties.

Details...

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Dear Team,

I am writing regarding my account [[protected]], which was originally opened as a salary account through my previous employer. At the time of account opening, I was informed that there was no requirement to maintain any minimum balance.
However, over the last three months, I have noticed deductions totaling more than â‚¹7, 500 under the category of â€œnon-maintenance of minimum balance.â€...

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