HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 36%
Submit a Complaint
9095
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1065
down
486


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
36%
Complaints
9095
Pending
2099
Resolved
2709
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (864)

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HDFC Bank Complaints & Reviews

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HDFC Bank — hdfc credit card

 DrAshis on Oct 21, 2017
I had applied for a Regalia Credit Card from HDFC. Same has been provided to me. But I found that without my consent HDFC has initiated Shield Insurance against my credit card and that also through EMI. I have informed both HDFC along with M/s HDFC Ergo Insurance to cancel the same. But they have not yet cancelled the same and issued me the Insurance statement along with credit card bill to pay the amount. My credit card no is 8945. It is requested to cancel the insurance and return the amount deducted to my credit card immediately. Further a revised statement may be provided to me for payment....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — dormant account reactivation

 Surabhi Dhar on Oct 21, 2017
I got a loan requested from CITI bank and got the amount(Rs 164000) transferred by mistake into a dormant account 50200004145680.
Need help in getting that amount transferred into my salary account.
Or will i be able to do it without visiting branch, or since the amount has already been credited into the account, will the account re-activate again automatically.

Please help as i need that amount urgently....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — credit card finance charges and late fee just for 3 days of delayed payment

 Red111 on Oct 21, 2017
My credit card was charged with 1623 rupees as Finance Charges and 885(Incl. GST) as Late Fee for 3 days of delayed payment, for a due amount of 11898 rupees which is so unjustifiable. HDFC is charging around 21% of total due amount as extra which is really ridiculous.

Speaking to customer service is worst experience again, they were not even able to explain how the amount has been charged.

I am customer of HDFC since 5 years, never delayed the payments till now. I have never expected this kind of service with HDFC.

I want those extra charges should...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — dormant account reactivation

 Surabhi Dhar on Oct 21, 2017
I requested for a loan on my CITI credit card for an amount of (Rs. 164000) and by mistake got it credited into my Dormant account 50200004145680.
Is there any way i can transfer that amount to my salary account that is with the same bank.
Or how does the dormant account work. If i do a transaction will that re-activate my account automatically.
Need that money urgently....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — two wheeler loan

 Jeeva Eswaran on Oct 21, 2017
2006 i am purchase, two wheeler herohonda splinder plus bike. due on your hdfc bank salem divition mettur dam sub divition due complete on 2008 but till now no due certificate i am not received
two wheeler no TN 30 S 0649
Owner Name M.Eswaran
Contact number 9940888293
i want NOC when i am contact person name and phone number till now i am working Coimbatore.

Regards
M.Eswaran.
9940888293...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

HDFC Bank — third party fund transfer

 Abhijeet1212 on Oct 21, 2017
I have applied for TPT in HDFC bank more than a month before. But still it is not activated. I have faced a lot of problems in making payments. Prime Minister is insisting people for digital India and these third class banks are making people to suffer.
I could not make payment to my clients. Faced a lot of problems due to the bank staff and management.
The account is maintained at HDFC bank Uruli Kanchan Pune.
Account was opened in the month of June and still I cannot make fund transfers.
The staff members keep on saying it will get activated soon, but still the problem...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — request given to cancel hdfc credit card

 Joseph Abraham Rodrigues on Oct 21, 2017
I had given a request (on August 28th 2017) to either upgrade my credit card limit to 2L or if its not possible to upgrade, to cancel the card. I received an SMS saying "the written request could not be processed, details being sent". But i never received any details. I sent another written request along with my payslip. But till today, neither my card is upgraded nor is the card cancelled.

Please cancel my credit card.

MoneyBack Credit Card: ending with -2748
Name: Joseph Abraham Rodrigues...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — credit card emi option

 manish mimani on Oct 20, 2017
Needs emi option
I purchased a laptop recently with hope to pay in installment but there is no such option
I had a talk with customer care 10 to 15 times for emi option but no positive reply. I request you to kindly
Provide emi facilty in my credit card with no. 4163170200739924, credit card holder name manish kumar mimani otherwise it would not be possible for me to give full payment for the product purchased...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — one assist membership

 Amarendra Aarya on Oct 20, 2017
Dear one assist

Without any consent from card holder, hdfc deducted money for plan activation
I dint get any call to activate this one assist membership.
But they are automatically debited my hdfc credit card.

Please do needful to refund the charge.

Don't activate this type of subscription in future. With out my knowledge.

If not i will cancel my account in hdfc bank account.

Email id:-press. Amarendra@gmail.com
Mobile number:-9584557055

Thanks & regards,
Amrendra kumar arya...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — credit card - disapproval

 Arunvicky on Oct 20, 2017
Please note that i applied for hdfc credit card and got reference no : 17100718305390s4. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number 17100718305390s4 status disapproved who called us for credit card and we never gone to hdfc for the same....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — lost my hdfc food card

 shabnum s on Oct 20, 2017
Hi,

I had lost my food plus card, i am a tcs associate, could you block the card and issue the new card. Also my old card has balance money in that account around 200

Could you please transfer the amount in the new card. I am waiting for you response.

The food card number is :4213 2802 0088 2408

Please resolve this matter asap.

My email : snehal. Sonawane@tcs.com...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — hdfc credit cards-cancellation of one assist membership

 yadanki on Oct 20, 2017
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 2884 without my concern on date:17/10/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number : 2939715
Name :- ankit rampyare yadav
Mobile no. :- [protected]
Credit card number ending :- 2884...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — taking money for job

 rahul905 on Oct 20, 2017
Is there any process to taking money for a job in hdfc bank. Someone taking money from a candidate near around 80000 rupees and give a job in hdfc bank as a post of officer. Hdfc doing this kind illegal activities.

Hdfc branch code-2542
Employee code : 186593

She is got job from bank against money.

Kindly request to senior management team to verify all the details.

Regards
Rahul...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — wave off the negative balance from my hdfc acc

 jagdeesh jinde on Oct 20, 2017
Hi sir,
I am jagdeesh jinde and i open a acc in hdfc bank bannerghatta road banglore, through a company where i was working and within 8 days i left that company and now after 8 month they charged me rs 2125 (Minus). So please help me to close acc or to guide me to wave off the non maintance balance
Acc no. 50100179226558
Mobile no. 8904566774
Customer id: 71365636
Bank address: hdfc bank bannerghatta road, branch code:514 branch telephne no. 08061606161 ifsc code: hdfc0000514
Bangaluru-560029
Rbi instruction copy of link is attached below
https://rbi.Org.In/scripts/notificationuser.Aspx?id=9343&mode=0...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — payment not received

 kingfruit on Oct 20, 2017
Dear sir,

I added 5000 rupees in two times to my payzaap account on 14th sept-17 from sbi bank credit card but the amount is not credited to my payzaap account, but 10, 000/- deducted in my credit card and its not refund till now. Many time am trying to customer care but there are not pickup my call, so please refund it in urgent basis. Please do needful its very urgent.

Registered number is 80563-52888...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — bank guarantee & your rude behaviour staff

 Om Associates on Oct 20, 2017
I had current account in your hdfc bank, sahkarnagar branch, pune, maharashtra. I wants to cancellation of bank guarantee related of my work so i requested your staff to cancellation of this bank guarantee at 26 sep 2017 till the bank guarantee it’s not release in my ac. And i done your legal process from my side and please do some rules n regulation to your staff for how to communicate with customers especially to siddharth singh...
Complaint comments  Read comments Complaint category Business & Finances

HDFC Bank — cancellation of one assist membership

 Pkmuruges on Oct 19, 2017
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1299/- from my credit card number ending with 7695, without my concern on date:15/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1299/-

Name :- murugesh
Mobile no. :- 9843333030
Credit card number ending :- 7695...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — convincing with wrong info for credit card and then denying to response by one particular hdfc bank employee [Resolved]

 ssuman111 on Oct 19, 2017
I got a call from a hdfc bank employee(Maria decosta) and she convinced me saying that I can get a moneyback credit card and I applied for that but when I got the card in hand it is a completely different one.So I tried to reach her over phone but she did not receive the call for 4/5 times, after that someone else received on behalf of her and said she is busy right now in a meeting and will call me after the meeting is over but she did not call and when I tried reaching her again she stopped receiving my call.
I do not understand these people can call randomly any number when they want us...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — non issue of 200 rs new notes

 Farida Bharmal on Oct 19, 2017
Dear sir
I d undersigned account holder arif bharmal of savings account no.. 01731000029541 of dahanu rd branch as well as a demat account in ur bank wants to bring to your notice that ur branch at dahanu rd didn't issue me 200 rs new notes they said that rbi didn't issued us but my frnd got 10 bundles frm tht particular branch. Though my friend must b ur valued customer but every one is important so pls take notice of such partiality n do d needful....
Complaint comments  Read comments Complaint category Employees

HDFC Bank — finance charge on current purchase

 Chandra Samanta on Oct 19, 2017
I am a hdfc credit card holder more than 7 years and this is the first time i cam to know about this rule of hdfc bank. My total due amount was inr 34, 342 and i have made payment of inr 30342 and inr 4000 was due. Now hdfc bank charge me inr1052. As per hdfc bank since i have not made payment of full amount so they charged me as per their rule. And rule s are

A) on the total amount from the statement date till the part payment date.
B) on the outstanding balance till the next statement date.
C) on fresh purchases done thereafter, till the next billing cycle.
Complaint comments  Read comments [1]Complaint category Credit Cards

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