HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 22%
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6901
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
518
down
270


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
22%
Complaints
6901
Pending
3081
Resolved
1010
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (561)

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HDFC Bank Customer Care related pictures (561)

HDFC Bank Complaints & Reviews

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HDFC Bank — Inter-brn cash chg incl st & ec 210317, brn cash txn chgs incl st & ec 210317, inter-brn cash chg incl st & ec 180317

 Yahya Bin Zakariya on Mar 26, 2017
I have lost money from my account and I don't know for what it's been charged.
I feel like a theft or loot from the second largest private bank
Date, transaction details, and the amount are mentioned below.
My Account Number is 50100051601731

23 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 210317 - INR 253.00
23 Mar 2017 - BRN CASH TXN CHGS INCL ST & EC 210317 - INR 172.50
20 Mar 2017 - INTER-BRN CASH CHG INCL ST & EC 180317 - INR 201.25...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Discount.

 shaikh786 on Mar 26, 2017
Ref:- Credit Card NO:-4893 7725 0062 2887.

Dear Sir,
As per your scheme I had purchased jewellery form TANISQ & contacted
your customer care center. They had told me that discount will
automatically go to your Account within 45 day But it still not
reflected in my Account.

Hence, you are requested you to kindly look into the matter and
resolve it in next Statement.
Thanking you,
With regards,
For, Shaikh Abdul Jahangir....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Verified the payment done from debit card

 santoshkukreja on Mar 25, 2017
Sir,
Maine apne account no. 1313681530004332 se 21-3-2016 ko debit card sa dwara through net banking finance department ko 45000 Rs ki payment ki thi. Mere account se paise usi samay with tax kat gaye thi lekin payment data bank dwara load na hone ki vajah se payment finance department ko nahi pahunchi aur maine jo sale deed apne plot ki karwani thi, finance department ko payment no pahuchne ki wajah se stamp paper generate na ho saka or meri ragistri na ho saki. Main kai dino se hdfc bank branch shahabad, kkr mein chakkar laga raha hoon, lekin meri koi sunvai nahi ho rahi. Aapse prarthna...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Deducting every month money from my acccount by SI HDFC160651602 Central Power from my account

 murty27 on Mar 24, 2017
Hi,
I have noticed that every month amount is being deducted from my account even though I have kept suficient amount in the saving account. The deduction is being happened from SI HDFC160651602 Central Power. Kindly deposit the deducted amount to the account. Account details: Savings Account No.: 05451050077723, HITEC CITY .

Ph no: 9963033766 (Hyderabad)
Email ID: murty.pharmacist@gmail.com

Regards,
Narsimhamurty
ph: 9963033766...
Complaint comments  Read comments Complaint category Unauthorized charges

HDFC Bank — Hdfc credit card

 LESLIE Aaviyil on Mar 24, 2017
It shows on hdfc bank net banking that mtnl tractions has failed and yet I was billed for the same.
my mtnl line got disconnected due to nonpayment of bill. I had to pay the bill manually via an ant other card to get the service restored
now hdfc bank customer service tell me they have made the pay mint and I have to run to the aces of mtnl to get the second payment of my bill which I have refused .
bad experience with the service team who promised call back since Jan 17 but even after two branch visits no call back.
Kindly note the query reference number for this correspondence...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Unethical behaviour

 Vaibhav5108 on Mar 24, 2017
Praveen kumar, HDFC bank teller, geetanjali marg branch, new delhi.
The guy refused to make DD and asked me to get it done at my own bank.
There was no signing authority in the bank, No B.M, no R.M.
The way he responded was never expected and I was ashamed I front of more than dozen people in the branch.
Unfortunately I am tended to close all my connection with HDFC....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit Card

 Bajpai Ãnjali on Mar 24, 2017
Hello,

My name is Anjali Bajpai and i am using HDFC credit card since last 5 years.
Since right now i m jobless i was not able to make the payment since last 2 months.
Since last 15 days, I am using threatening calls from Collections Department of Axis Bank.They are calling the person whose number I have given as reference my credit card application and threatning him as well.
They are using abusive language and threatening me ....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Membership fee incl st & cess charged for credit card hdfc bank

 Manojyns2 on Mar 24, 2017
Hi,

I am hdfc credit card user. I have been charged with 575 for renewal mem fee incl st & cess which i have never been informed about. The card has been issued as free for lifeline. It just ridiculous to free card.
Requesting you to explain what would have caused this charge on my credit card account. ​

Customer id 68502925
Manoj yadav
Mob. 9711101868...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Hamne aapki baink ke atm se paise nikale the hamare acount se kat gaye hame nahi mile

 Israel Khan on Mar 24, 2017
Sir hamne aapki hdfc baink lakhimpur kheri ke atm se 4000 rupye nikale the 01/01/2017 ko lekin paise atm se nahi nikle aur hamare khte se kat gaye hamara khata allahabad baink ki salarpur shakha me ha i jo distrikt sitapur up me hai hamne kai bar complaint ki waha kaha ja raha hai ki tranjection succesful hai apse vinamra nevedan hai ki ap cctv futtej nikalkar hamko nyay dilane ka kast karen...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Beware of HDFC Credit Card Bills !!

 Nidhi Singh1 on Mar 23, 2017
I am a customer of HDFC bank for about 10 years and I am really shocked to see and experience their deteriorated and sub-standard tactics to befool customers and elicit money!

I have zero transaction made on my credit card and they lieved me a late fee of Rs. 500 on one of the previous transactions ( as I was 5 days delayed in the payment). When I contacted the customer support in this regard, they assured me that as this has happened for the first time, they shall lift the penalty on grounds of long patronage with the bank...however to my dismay and utter shock, they did not remove...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Isaqmc-jan-mar 17 & inst-alert chg inc st & ec oct-dec2016

 shairavi on Mar 23, 2017
I have seen the following charges in my hdfc savings account.

1. Hdfc has started charging isaqmc-jan-mar17 once every quarter

2. Inst-alert chg inc st & ec oct-dec2016 - charging for instant alert for the account. When opening the account they mentioned that this service was free and now they are charging

They should inform the customer before charging. You cannot hold the customer at ransom.

I am not sure how to resolve this please advice......
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Regarding dispute payment of 11663 Rs

 Poonammehta7 on Mar 23, 2017
This is to inform you that I have salary account with HDFC bank. I have make a payment of 11663 Rs to a merchant name Anand son's goyal son's zaveri on 12.03.17. the amount was debited from my account but was not credited to merchant account. Merchant has given me a slip of declined payment. I have also filed a complaint in Hdfc. My complaint no is 1274029. Till today I.e 23.03.17 I have not received any update from the bank. Everytime I receive a mail from bank which states that my complaint is under investigation. I don't know how many days will this investigation takes. I am a salaried woman...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Personal Loan

 vishaladdi on Mar 23, 2017
Name - Vishal Thakur
Loan Account - 3616356
Loan Amount - 130000/-

1. I took Personal loan on 08/21/2015 and have been paying EMI till now.
Whenever I deposit the EMI amount in my saving account I am being charged by mentioning "AMB CHRG INCL ST & CESS FOR JAN2017" every month. Due to this my EMI amount get affected and also being charged for the late payment. I also getting calls from the collection department to pay the remaining amount.

"Please stop this"

2. From next month I wont be able to pay the EMI, However I will pay the...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Complaint against rm, mr., joy sengupta burrabazar branch kolkata - 700007

 shyam bajaj123 on Mar 23, 2017
Date: 22.03.2017
To
The bank manager
Hdfc bank
Burrabazar branch,
Kolkata – 700007
Dear sir,
Ref: a/c no. 02192560015701.
Sub: closure of a/c.
We have been holding a/c with your bank since 10 years but i am sorry to inform you that due to rude and impolite behaviour of the rm associated with my a/c mr. Joy sengupta, i would not be able to continue association with your bank.
The association with your organisation, when other institutions are also available, was with an expectation that i would get due services and a decent...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — No response

 anugrajam on Mar 23, 2017
I have opened Online Savings Account DSA012782189 for Savings Senior Citizens on 18.03.2017. There is no communication (SMS / Email) on the status of my application. And also no representative will approach me to progress my application.
In fact, in the month of November, 2016 I have opened an account and unable to get any response from the HDFC Bank.
And also not able to contact the Customer Care....
Complaint comments  Read comments [3]Complaint category Banks

HDFC Bank — Regarding payment Refund

 Dr. Sandeep Boora on Mar 23, 2017
I was recharge on paytm on 13th march 2017 of 159 rs. Recharge not done but payment deducted. Paytm reply me that they have not recieved payment they confirmed from bank. HDFC payment Ref No 925319.
Paytm order no is 2900946515.
Plz check and refund my payment as early as possible.
Screenshots of payment deduction and paytm mail reply are attached.
Thanks...
Complaint comments  Read comments Complaint category Mobile Service Providers

HDFC Bank — Cash not dispensed from atm

 Ravi Arora 410 on Mar 23, 2017
I used my HDFC ATM card to withdraw Rs.7, 500/- at State Bank of India ATM at Madangir, PUSHPA BHAWAN, N.D (ATM ID - S10A017036008), Pin Code - 110062 on 09/03/2017 But money was not dispensed. I received the slip with TXN No.3586 stating "Transaction Complete". But the money was debited on 09/03/2017 with the same TXN No.3586 . I have registered complaint to HDFC call center & also through State Bank of India, Sinnar though Rs.7, 500/- which was debited on 09/03/2017 is not yet credited. I request you to kindly arrange to get back Rs.7, 500/- .
The details are as following

My...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card process in progress.

 Samim Akram on Mar 23, 2017
Hi This is Samim Akram from Navi Mumbai.

I had applied credit card (Application #17031614623270W1) a long back ago and got a call 16th of March'17 for verification and said the card will be delivered within a week time, again I got for verification after one week and said card will be dispatch within 2 days . After 2 days also I didn't get the card info or status of the card, and I called customer care, customer representative replied that Credit card application is still in progress. Till now I have called 4 to 5 times for the status, whenever I call, HDFC representative is saying...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Misbehave of HDFC employee

 Ambika pandita on Mar 23, 2017
Hi my name is Ambika. I have credit card of hdfc bank and my payment of this month is due because of some financial crunch which I will be paying today. But I received many calls from Jaspreet and Gurpreet who spoke in a rude language and when the person stated if u can't afford credit card then u should not have it. How can a bank employee comment on a customer like this. I have been paying my dues Everytime and this is for the first time that it is due....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Ridiculous Cheating Tactic

 Jim Mack on Mar 23, 2017
This is really a cheap underhand tactic on part of HDFC to superimpose charges tacitly and furtively without the proper knowledge and true consent of the customer. I hope everyone is as mad as i am about this borderline illegal move of forcibly extracting a fee without obtained a signed authorised consent. Thanks to Mr. karthik, i came to know about this shame on you HDFC for trying to steal in a stealthy manner from the public....
Complaint comments  Read comments [1]Complaint category Business & Finances

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