HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 34%
Submit a Complaint
8655
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
971
down
454


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
34%
Complaints
8655
Pending
2174
Resolved
2354
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (795)

HDFC Bank Complaints & Reviews

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HDFC Bank — about balance certificate

 Gagan Loyal on Sep 20, 2017
Hi sir/madam I made a balance certificate from Hdfc branch for my immigration purpose but my file has rejected bcs of in certificate balance and acc no is mine but name and add is any another person I got a big lose for this .now before I go in court I think I complain u abt this. There is my lose of money, time, character, my future.reply as soon as. How do you play with anybody future you know I am ill after my file rejection I will go to court if you dont do any thing...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — hdfc payzapp balance refund...care

 Connect 24×7 on Sep 20, 2017
Costomer Care...Call...On...087892 30425...
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COMPLAINT...RESOLV...CARE...087892 30425..
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Connect.24×7...With. ..your...Registered...
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Resolution...Your...Any...Complaint
Customer...Care...08789230425...

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Can you pls let me know the reason of flagging my account in your system. I have never been abuse...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — unauthorised deduction from my credit card - no action has taken

 PavithraR on Sep 20, 2017
Dear HDFC/ One Assist,

This is regarding to the request for the cancellation & refund the amount of INR 1299/- towards One Assist MFee debited on 13/Sep/2017. I have reached One Assist & HDFC customer care services both multiple times via phone & emails and till now it has not been resolved.

How can you people debit my account without my knowledge and moreover without my consent. And, now you people have converted it into 3 months EMI option with 1.5% interest p.m + GST without my consent. This shows your unethical practice. How can you activate such things and create...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — payzapp transaction refund

 Vigneshdas07 on Sep 20, 2017
I have transferred RS.5000 from my personal savings account to my Payzapp account but the transaction got failed.but the money was debited from my bank account. I have raised a complaint mail to Payzapp immediately but I received only a system generated mail. It is 9 days since this happened I'm yet to receive refund or any proper reply from HDFC.....
Complaint comments  Read comments [6]Complaint category Banks

HDFC Bank — not attending the phone

 jasbir likhari on Sep 20, 2017
I paid my TATA SKY bill amounting to Rs 2000/- through my credit card on 17 Sept 2017 at about 1.37 am. This amount has yet not been credited to my account of TATASKY. ON speaking to the customer care of TATASKY, I was advised to obtain transaction number from my credit card bankers, which is HDFC. I have tried atleast 50 times between 1930h and 2340h today ie., 19 Sept 2017. After being put on hold to wait for the executive, there was NO response. This was very humiliating and reflects proffessional incompetancy. Kindly take strict disciplinary action against the concerned and intimate my transaction...
Complaint comments  Read comments [6]Complaint category Credit Cards

HDFC Bank — related to credit card payment

 Anik Saheb Chakraborty on Sep 19, 2017
I pay to Credit card rupees 2000 but it shows that the a availability is only increased of ruprees 1100.. i don't know why?
I check some places online but there shows that the only possible cause is I paid the last statement after the due date. But I know this clearly I paid the due on that very day of the last month. Or if this is the only cause they my bill was above 10000 so late fine will be 750 but extra 150 is debited....
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — payzapp

 timelessmonks on Sep 19, 2017
My Transaction for Rs.10, 000/- but the amount was debited from my bank account. As per their timelines and policy I waited for 5 business days and contacted my bank for a charge back. The bank asked me for a reference number.

For that I have been endlessly calling Payzapp on their tollfree number and have dropped them 10+ emails.

Their toll free number is busy 24/7 and the e-mail I sent haven't been replied to.

Am worried as the amount is high and am late on rent due to this stupid customer service from them.

I WANT MY MONEY BACK RIGHT...
Complaint comments  Read comments [3]Complaint category Banks

HDFC Bank — double payment

 rajasangi09 on Sep 19, 2017
Sir,
I Raju Asangi did two transaction through BHIM app on 7th of Jan.2017. In one transaction I pad Vodafone bill of Rs.487.07/- & Airtel DTH recharge of Rs.250.00/-. And one more transaction on 7th oApril 2017 towards vodafone bill of Rs.370.76/-
These transaction are not updated with in the time bond, I paid the above second time through Online Payment These transaction are credited to the Company account.
The transaction done through BHIM later credited to the personal upi account namely, JatinkumarRamanlal (Rs.487.07/-), Gajendrakumar(Rs.250/-) and Sanjayakumar Dhar...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — close the credit card permanently - 3608 861205 2376

 Sudharsan S on Sep 19, 2017
I applied for Moneyback credit card but I wrongly got Diners Club International (Rewardz)Credit Card. I want to know the reason.

I posted the query regarding this issue. They explained me I am applied the credit online but I am not sure and Something happened in backend.

Now they deduct 1500 amount in the credit card and they advice to pay the amount in Smart EMI 3 months. For your information I am not apply the smartEMI. Why these things are happening now days. I want Free Life time Credit card other wise close the card and just leave me.

If the credit...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — debit card pin

 KASHEM SK on Sep 19, 2017
I suffer to much problem regarding banking process.I have a account in hdfc bank. My account no is 50100152730168. I did not get atm otp number yet although i received my atm card on 14/09/2017. I face so many probleam like cash witdrwal.My home town is farakka but i live in jangipur for official purpose.I can not affored anythiing that we used daily.
So, i requested you to please look in to this matter as soon as possible.


Regards
kashem sk
mobile no-8768175803...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — hdfc credit card cancellation of one assist membership

 Saranraj.d on Sep 19, 2017
I am a HDFC bank credit card holder .

The bank has auto debited Rs. 1299/- from my credit card number ending with 4841 without my concern on date:18/09/2017.

I am not interested about this service and don't want this membership any more.

So cancel the membership and refund this debited amount of Rs.1299/-

OneAssist Relationship Number : 2790855
Name :- D Saranraj...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — unnecessary penalties on my salary account

 Swatantra Srivastava on Sep 19, 2017
I have a salary account in HDFC bank which was opened by my previous company where I was working 3 years back but when I changed my company then my new company opened my new account in ICICI Bank. But now I am working in a Media company where they have asked me to open an account in HDFC. I like HDFC bank services so I got agree because I have an account in HDFC but when I checked my balance in my account then I found that I have been fined around Rs.5000/- Unnecessarily. It really made me disappointed.
I request you to please waive off all the penalties from my salary account so that I can...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — support needed. 5000 rs needs to be refunded

 geethu geetha on Sep 19, 2017
Hi Team,

I've been trying reach you on phone since more than 3 days. It's always busy.

On 14th September, I've made a withdrawal transaction of 5000rs. But, it took so long to turn up the success screen along with a popup message stating "your transaction has been successful. If your funds are not credited to your bank account, the same will be refunded back to wallet within 4 working days". But, I see that 5000rs credited to neither of them(bank account/payzap wallet).

This is not the kind of experience we expect from such a reputed bank. Could you...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — salary account in negative but hdfc denied to close

 pahwa357 on Sep 19, 2017
Dear sr/ Ma'am,

My name Ramesh. My contact no is 999210612. my complaint regarding HDFC Salary account. i have Salary acount open in 2012 but i have left company in 2014 so that i don't know account will convert in saving but i have no any information. so that when i know about this i have visit in hdfc bank at that time they have told me after three years it will automaticy close but till now it not close so when i have visit they demand money so please resolve this issue
Account No 5891140059415 Name Ramesh branch MANESAR, HARYANA
Negetive Amount -3519.46...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — herrased by employee for credit card

 Vineetksharmabinni on Sep 19, 2017
Sir i am costomer of your bank from past 8 years...on dated sep.19 i received a call for credit card. I gentry request your person not to call me due to some very urgent work. He called me again within 5 mints. I again request him not to call me otherwise i will withdraw my account from HDFC. In reply he said ok please remove account and after this i continually received too many calls from HDFC from different nos. Asking for same credit card subscription. I have screen shot of call history which i will use as a proof....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — payzapp

 Karan_shetty1011 on Sep 19, 2017
(Date - 19-09-2017)
I have sent 5000 to the bank account of mine which shows successful but the amount is not showcasing in my account credentials. The need of money for people can be immediate. In such cases, it is very disappointing that the amount has been blocked in this manner.

Is this app built by HDFC to store such amount and achieve interest amount profit to the bank? A basic amount of 5k takes 5 days and what if I transact a huge amount? Will you guys settle it in 15-20 years in installments?

Your customer care folks seem to be busier than our PM. Held...
Complaint comments  Read comments Complaint category Banks

Hdfc Credit Card — credit shield policy cancel and refund of emi amount

 rajveersingh2096 on Sep 19, 2017
My name is Rajveer Singh. Recently i applied for a hdfc credit card. Luckily, i got the card after eligibility check. After one week, Rs 878 got deducted from my card for "hegic-crdt shld & fl cvr" and after 2 more days, rs. 100 + gst for "emi processing fee-smartemi ln# 296916".

I did not opt for any of the credit shield policies or health or life insurance in first place. I don't know why hdfc being such a reputed organisation cross sell these insurance products in this unauthorized manner.

I requested for policy cancellation after talking to customer care. They said...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — amb chrg incl gst for aug2017-mir1725259345719

 sk042234@gmail.com on Sep 19, 2017
Hi Sir/madam,

Im associated with this bank for the last 4 years. i have maintained the minimum balance. again you guys deducted 531.00 rs with the cheque number MIR1725259345719.it was the same problem the last month i spoke the agent explained everything. my account number 50100023833388. please refund the amount asap.they fore i request you to double check the account and refund the amount.

regards,
Sudhir
8885674714...
Complaint comments  Read comments Complaint category Other

HDFC Bank — priority pass

 munikumargv on Sep 19, 2017
HDFC Bank has provide me with a complimentary Priority Pass, for which they have the offer of 12 complimentary Lounge access in the Airports.
And I suddenly see that I was charged for the same without any prior notice.
This is not a fair behaviour from the bank.
And if I contact the customer care service they are playing musical chairs between them and priority pass people....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — regarding my atm pin no

 Krishan kant sharma 1947 on Sep 19, 2017
I am a customer of HDFC Patel nagar branch (new delhi) I am trying to get a new password for my ATM. As I am not suffering from brain stroke, I had sent my wife ( she has the second name in my account ) and I have also sent the authority letter but still they have not issued the pin no. When they want to open a new account, they will come running.

My email id is aartisharma.solitaire@gmail.com...
Complaint comments  Read comments Complaint category Banks

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