HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 45%
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12015
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1485
down
671
up
608
down
389

Phone:
Phone:
up
603
down
306

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
45%
Complaints
12015
Pending
2081
Resolved
4856
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (1365)

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HDFC Bank Complaints & Reviews

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Hdfc Bank — transaction failed, but deducted money.

 srinivasgurlinka on May 22, 2018
Hi Team,

I was doing online transaction to Muthoot app and my transaction was failed twice, but my amount has been deducted twice(19419.52 +19419.52) with a total of 38839.04. My account details are:

Savings Account No.: [protected]

Reference number:[protected] and[protected]

Please resolve the query asap.

My details:

Name: G. Srinivas Rao
registered mail: srinivasgurlinka@gmail.com
Savings Account No.: [protected], Yellareddy guda, Srinagar Colony Road, Hyderabad....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — stupid customer service, text msg query

 Nikhil.Waghmare.me on May 21, 2018
I have received a text msg from HDFC saying

Dear Customer Mandate reference no: HDFC[protected]XXXXX issued to BANAYANTREE SERVICES LIMITED with value Rs. 100000.00 and frequency ADHO is received today for processing. In case of any issue please get in touch with your branch.

I haven’t applied for any such thing, when I called phone banking, they did not even listen and disconnected the call. Awful customer service. HDFC is worst, disgusting...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — regallia card wrong billing rs 16978 since 11.10.2017

 Skyland OZO on May 21, 2018
Dear sir

credit card no [protected]

we are submitting our dispute form again as the amount got credited by you on 7.11.2017 by rs 16978.00

you have debited the same again after confirmation from tata sky that they got only one payment of rs 16978.00 dtd 14.10.2017

irrespective of our various reminders, reqeusts you have not credited the same

now it is our humble request to reverse the same as 8 months have taken by you to investigae the case which is very strange

thanks for ?????????????????
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Credit Card — one assist membership cancellation

 kumarkar on May 21, 2018
I am HDFC credit card holder. The bank has auto debited Rs 2800 from my credit card number ending with 8202 with out any my concern on date19/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount Rs 2800.

One assist relationship number: 965228
Name: M Deepak Raj
Mobile no. [protected]
Credit card number ending : 8202...
Complaint comments  Read comments [2]Complaint category Credit Cards

Hdfc Bank — regarding deduction from my account without any notification

 Charanjeet Grewal on May 21, 2018
Within a day (19.05.2018) 3 times (Rs 29.50, Rs 29.50, Rs 29.50) amount deducted. why ?
here are the narrations:
.NWD DECCHG 13-05-18 CARDEND[protected]MIR[protected]
.NWD DECCHG 13-05-18 CARDEND[protected]MIR[protected]
.NWD DECCHG 13-05-18 CARDEND[protected]MIR[protected]
Kindly give the reason for deduction?

regards
Charanjeet Grewal...
Complaint comments  Read comments [1]Complaint category Employers

Hdfc Bank — cancellation of one assist membership

 Manjit Malakar on May 21, 2018
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1399/- from my credit card number ending with 1648. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1399/-

OneAssist Relationship Number : 2106903
Name :- Manjit Malakar
Mobile No. :- [protected]
Credit Card Number Ending :- 1648...
Complaint comments  Read comments [3]Complaint category Institutes

Hdfc Bank — minimum balance charges on inoperative account

 Sreenivask1986 on May 21, 2018
I was having one Salary Account in HDFC..which further converted to Savings Account and HDFC Bank is Leaving charges on In Operative Account which is against RBI mandates.
My customer ID is 70352300
I thought of Closing this Account But
I have Tax saving FD linked to this Account so the Bank People Saying we cannot close this Account for 5 years.

That Means whether they will be charging for continuously 5 years for not maintaining the Min Balance..??

I was not aware of this Auto conversion of Product without customer Intimation..??

Please...
Complaint comments  Read comments [1]Complaint category Banks

Hdfc Bank — cancellation of first year membership fee and igst-vps18108563452

 bandhaylama on May 21, 2018
I am a hdfc bank credit card holder and serving in Border Security Force and deployed at India Pakistan Border. The bank has auto debited rs. 2950/- from my credit card number ending with 9275 without my concern on date:17/04/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.2950/- please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation....
Complaint comments  Read comments [2]Complaint category Credit Cards

Hdfc Bank — cancellation of one assistant membership

 WASIM PARVAIZ on May 21, 2018
Kindly cancel my membership in one assistant as this service is of no use for me .so kindly refund my membership fee as soon as possible.you people have already activated my membership without even informing me.A year before u people did the same thing with me without informing me activated this useless membership on my credit card by debiting member ship fee of 1399.so I request u to cancel my membership and refund me the debited amount of 1399.if not done u will have to face the legal action.

Credit card no. [protected]
Waseem parvaiz...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — one assist protection cancellation request

 Akash Mishra Honey on May 21, 2018
Relationship no 2040262
name AKASH MISHRA
last card digit 5064
you are requested to cancel my one assist membership, as i am not interested to take this. kindly refund my amount on urgent basis.
please improve your cancellation department toll free no service also as i have called 03 time today every time they are hold the line for more than 15 minutes and then disconnect the call....
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — hdfc personal loan

 Indersen on May 21, 2018
I have taken a Personal loan from your bank and I also have 2 other account in your bank (Credit Card and Saving Account). Around one month ago I apply for a fresh loan and Mr. Anup ([protected]) tell me that they will process my new loan without disturbing my current loan and give me assurance that they will provide amount according to my need. But at the time of approval they closed my existing loan without my prior approval and remaining amount is credited to my account (Old load A/No 47791416/ New Loan A/No[protected]. I talk to the Mr. Nishi (Branch manager, New Delhi). He process a fresh loan...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — message received today regarding mandate ref no. xxx issued to hdfc bank ltd

 ngupta99 on May 21, 2018
Hi I have received a message today staying that:
Mandate ref no: XXXXXXXx issued to HDFC BANK LTD with value 80000.00 and frequency monthly is received today for processing. In case of any issue please get in touch with branch.

I took home loan from HDFC but till now my emi started with 10k only.
I don;t what and why 80000 has been requested?...
Complaint comments  Read comments Complaint category Loans

Hdfc Bank — credit card settled and paid full amount but still reflecting in my cibil as a negative mark

 ShivKamble on May 20, 2018
As per hdfc customer executive guidelines i have settled the credit card and paid the full amount as thy given time for 6 months instalment but after i have paid the amount still it is reflecting in my cibil as a negative account.

After that i have spoken with customer care regarding this to close the negative updated in my cibil, saying that i have to pay 25000.00r rs,...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — refund not credited

 Ahmed Diyaan on May 20, 2018
I have bought something on amazon but i have to cancel that. The seller mailed me that the amount will be refund and should reflect in my acc. But 5 days have passed and i have not got the refund. I had hdfc bank credit card.
Here is what i got in the mail:
Hello,

Your refund of rs.15591 has been processed successfully on[protected]. The amount should reflect in your account by[protected].

The authorization code (Refund reference number) for the transaction is 081905.

In case you do not receive the refund within 5 business days, please...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — deducted fund without confirmation and refund reg.

 Balaji arumugam DD on May 20, 2018
Cancellation of one assist membership
The bank has auto debited rs. 1399/- from my credit card number ending with 0031 without my concern on date:08/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1399/-
Oneassist relationship number : 2033569
Name :- arumugam balaji
Mob:[protected]
Credit card number ending :- 0031...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — debited money from hdfc bank credit card

 laxmanrayilla on May 20, 2018
Regarding the failed transactions of rs.5, 000.00 on 27-sep-2017 and rs.5, 000.00 on 28-sep-2017 (2 transactions failed10000rs) at payzapp wallet load.

I got the mail and proof of translation details from hdfc payzapp application team.

Please read the trail mail.

Payzapp was refunded amount each 5000rs (2 transactions 10000rs),
But hdfc bank credit card did not reflected 10000rs. Please check the 28-sep-2017 on wards.
Please show me the proof of refund 10000rs in hdfc credit card for below failed transactions :

Card number...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — cancellation of one assistant membership

 abimoorthy on May 20, 2018
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- moorthy m
Mobile no. :[protected]
Credit card number ending :- 1442...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — cancellation of one assistant membership

 abimoorthy on May 20, 2018
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- moorthy m
Mobile no. :[protected]
Credit card number ending :- 1442...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — playproz.com/hacked my hdfc credit card information # 1970.

 ceci josphine on May 20, 2018
On[protected] @ 10:25 rs.153.11 was spent by default to playproz.com from hdfc credit card #1970. Playproz.com is a fraud company it is hacked my credit card information in each period some amount was spending to this company without my knowledge. Please stop this kind of fraud. The amount which spent to playproz. Come is without my permission i have not received any information that i need to pay it is automatically detected from account. How they are using my credit card without my permission. I need my money back and also need to deactivate/ cancel playproz. Ocm account # 14643394. I want my...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — cancellation of one assist service

 Sandeep Sandy1507 on May 20, 2018
Hi,
I don't exactly remember when i did register for one assist service. And without any notice 1399rs got deducted from my hdfc credit card ending 7807, for renewal of same service.

I don't want this service any more and also i request the refund of 1399rs. If any service is activated, the very first thing is sending a notification about activation and getting confirmation before deducting the money, which hdfc one assist didn't do....
Complaint comments  Read comments [1]Complaint category Credit Cards

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