HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 53%
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15126
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2104
down
882
up
849
down
500

Phone:
Phone:
up
845
down
404

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
53%
Complaints
15126
Pending
1886
Resolved
7480
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (1989)

HDFC Bank Complaints & Reviews

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HDFC Bank — unable to refund a scam transaction

 SureshKashyap on Mar 21, 2019
Recently, i was tricked by a online scam and i guess bank always shields us! I mean they have the power to charge back, but they rejected to refund the amount was 50k. If they cannot grant a refund, probably i can open dispute with my bank in the court and settle this because banks has full control over funds. Any help i can get or bank can try to charge back the transaction?...
Complaint comments  Read comments Complaint category Unauthorized charges

HDFC Bank — hdfc credit card payment

 savari s on Mar 21, 2019
Sir/medam i am savariappan ur customer in 4 yrs. First i am starting joining ur two wheeler loan 71000 completed this loan 2018.. Next ur representative call credit card aption i am not interested.. But next time call representative brain wash send to credit card my address.. Purchased card next month interest, late payment, over limit charges full wash out ur customer pls help me very poor family my salary 12000 family running very bad contional.. My credit card number [protected]...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — renewal charge after I close my account

 Arabinda Samantaray on Mar 21, 2019
Dear
I am arabinda samantaray writing this mail regarding my credit card issue. I used hdfc snapdeal credit card since last 3yrs but last july 2018 i block my card & gave a letter for closing my credit card on august 2018. After that i am not getting any mail from your side. Last 5 days i got a mail from your side for gave the renewal charges 500+gst (590/-) on mail.
So i asked you why you gave the mail after 9 month gaps?
If my card is active why you are not send me monthly statement to my mail?
By the way my reward points what i have also you are deducted every month...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — not reversed blocked amount in my account.

 Sravanam ravi on Mar 21, 2019
Hi, my self sravanam ravi march 11th have to pay credit card bill but some issue i payed late.. Hdfc bank blocked my credit card bill amount in my account. I payed my credit bill recently in 2 transaction.. Total bill payment is 27752. First i paid 24000 and after i payed 3752. But i got only 24000 reversed in my bank account remaining 3752 amount not reversed i called customer care no many times but no response. Please clear the issue as soon as possible...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — creditcard closure

 karthik1431 on Mar 21, 2019
Hi,
I was using a hdfc bank credit card (Aan:[protected] which was lost a few months back.

I've paid all my outstanding payments two months back.
Since then i'm trying to close that credit card, but i'm unable to do so.
I couldn't find the right customer care number to call and close the account

All i want is to close the credit card account.

Can you please help me on the same.

Regards,
Karthik a...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — account saving account

 sanjana meherchandani on Mar 21, 2019
I have submitted closure request in the year 2016 yet they havnet close the account only once a received a call from the bank and i told them i am ready to matain the balance also told them i am ready to keep the balance of morethan 5 to 6 lacs monthly but they havent call me again. Now i am just getting messgae of amb charges deducted from my account i dont need the account many times i have submitted the account closure request in different branch in ahmedabad but no one help me and yet the account is not closed
Mobile number is [protected]...
Complaint comments  Read comments [3]Complaint category Banks

HDFC Bank — auto debit for the blocked credit card

 Allimuthu on Mar 21, 2019
Hi,

I received the hdfc credit card regalia number: * * * 2005 couple of months back. Once i received this card i came to know that yearly charge of 2500 + tax, so i never use this card and i called and request the costumer care to cancel my card.

They said your request had been taken it will cancelled. Then i got the statement after 3 months to pay the yearly charge 2500+ 450 (Tax). Then again i called costumer care enquiry about it. They said it will revoke; your card has been cancelled.

On 14th march 20, 2019 they have auto debit the amount from my...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — credit card emi conversion

 Sobti051189 on Mar 20, 2019
On 07.03.2019, We had Purchased A Samsung Mobile Phone from A Samsung
Brand Shop -M/s Jinnani Times Situated On OTC Road, Bangalore-560002.

As, a Holder of HDFC Credit card, with a required credit spending limit, The Offer given by the Brand store was that a 9 month Interest free EMI would be given to me, as well as an additional Cashback of Rs.6000/- would also be credited into my credit card account with a period of 90 days from the date of the transaction.

We bought the Samsung S10+ at 71900/- and made the Payment through the credit card, and the Charge-slip...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — very worst service of personal loan department

 johnly moses on Mar 20, 2019
Dear HDFC team,

• For an emergency I have applies for the PL top-up ref by Ms Rajeshwari on 08/03/2019
• She said I will get the loan within 3 working day. That is before Wednesday 13/03/2019
• She asked for documents, I have produced all the documents to the collection person on 08th evening.
• I got a verification call from HDFC bank and I have updated all my details
• On Friday 15/03/2018, she is updating that my application was already logged in by someone on 07/03/2019
• I don’t know without my knowledge who logged in my application....
Complaint comments  Read comments Complaint category Loans

HDFC Bank — hdfc credit card status declined

 Harsh2309 on Mar 20, 2019
Hdfc bank - card application declined with no reason provided-
I applied before some days credit card application and then verification team call me and confirmed details. After some physical verification team coming my current and verify documents. And all is ok.
After 2 hours i getting a sms completing processing and given track link. But when i check status my application is decline. Anyhere not shwoing reason and no any call back.

Application number: 19c[protected]s2

Thanks & regards
Prasanna kumar
[protected]...
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — cheating the customers in the name of no cost emi and domestic loans

 Kiran N Reddy on Mar 20, 2019
Sir/madam, myself kiran n from bangalore. I have a savings account in hdfc bank, devanahalli branch and i own business regalia first credit card... I recently purchased a product from amazon on 07/02/2019 by accepting no cost emi for 6months from hdfc bank credit card.
The product was found faulty so i returned the same and cancelled the emi. But the first emi was already generated on 16/02/2019 and once i complain the same to the customer care they said me to pay now and it will be adjusted in the next statement. But now on 16/03/2019 again the bill got generated and again the emi is generated...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — mental harassment

 gaurmanoj on Mar 20, 2019
I would like to share that i have raised the complaint on hdfc bank compliant portel on 1st march 2019 post receivingattached statement with regards to debit of inr 4, 18, 956.26 dated 12th feb 2019 from my hdfc credit card without opting for auto debit facility. Received response from hdfc that this has been done because i have opted for this which is not true. After investing the matter internally with my office i came to know that hdfc is doing the same with other colleagues also by paying company airtel mobile bill through their hdfc cc. My concern is why this is happening with hdfc cc only.
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — credit card amount not updated

 manjunath praghna on Mar 20, 2019
Dear sir/ madam,

I am manjunatha u, my ph: [protected].

I was using hdfc credit card no: [protected].

And this card validity was expired on may 2016. I have paid all the charges and outstanding amount, but same thing not updated in cibil score, when i applied for loan recently i came to know hdfc people not updated my credit card payments because of this reason my loan got rejected.

I logged in hdfc netbanking and checked my credit card details there is showing -61 rupees i realized i paid extra, but when i check my cibil report...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Credit Card — want to deactivate services on my hdfc credit card

 Jasbir.Kaur on Mar 20, 2019
I do not want to use my hdfc credit any more and wanted to deactivate services as all time they are charging there igst and finance charges of approx 3000 to me. This is not a standard charges. Therefore wanted to discontinue there services but they are not deactivating the services. I will clear all my dues but full and final statement as nobody will pay that much interest. Worst services of this hdfc credit card...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — lost of customer id

 KavithaSampath on Mar 20, 2019
Hi team,

I hold a a/c in hdfc bank, karthick nagar branch, i lost my customer id number. Kindly send my customer id through mail or contact me. As i need to make my payments using netbanking and i am unable to access my account without the customer id.

Mail id [email protected]
Contact # [protected]

Please do the needful at the earliest.
Thank you....
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — lost my corporate food plus card

 Karthik G.N on Mar 19, 2019
Hello team,

I have lost my hdfc food plus and i have some amount in that card.

Please transfer that amount to my bank account or send the new hdfc food card.

Note: hdfc food card was issued when i was working in tcs and now i am working in other company.
I have bank account in hdfc and you can also transfer that amount to my hdfc account.

Details:
Name: karthik g n
Mobile no.: [protected]

Thanks and regards,
Karthik g n...
Complaint comments  Read comments [1]Complaint category Other

HDFC Bank — credit card bills

 Budham on Mar 19, 2019
Dear
I earlier complaint against my credit card bill of last four digit 6699, but continuously you are failed to resolve my complaint. Again i am asking about my full month wise bill against my credit card. However i am willing to pay you whole amount of bill charges then why i pay you minimum balance charge. So plz give my monthwise segregate bill on my email address and my correspondence address otherwise i will take a step against you in consumer court....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — negative balance of 8300 for not maintaining minimum balance

 Iamnaseem on Mar 19, 2019
I would like to inform you that it’s more than years since i opened a nri & nro saving account but unfortunately i left my job in there and i was no longer able to maintain minimum.
As now i have again joined another company on new visa i would like to use this account and services.

When i filed a complaint they marked resolved without doing anything.

So i'm requesting to wave off my negative balance or close my account.

Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty or close my...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — negative balance of 8300 for not maintaining minimum balance

 Iamnaseem on Mar 19, 2019
I would like to inform you that it’s more than years since i opened a nri & nro saving account but unfortunately i left my job in there and i was no longer able to maintain minimum.
As now i have again joined another company on new visa i would like to use this account and services.

So i'm requesting to wave off my negative balance.


Your assistance in this regard will be highly appreciated (I am requesting you to please waive off the penalty)....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — insta alerts/ sms alerts not received

 R V Kishore on Mar 19, 2019
Complaint reference number mumc[protected]. Am not receiving any sms alerts on my mobile number. I updated my mobile number on 5/3/19 at hdfc atm. I called the customer service and they said they have raised a complaint but i wasn't provided with any reference number. Today i have raised a complaint with the grievance redressal team and they gave me the above-mentioned reference number. The lady whom i spoke with gave me an option where i can login to netbanking and activate the instalert option from my end. I tried to login it's asking me for additional security purposes please enter the otp which...
Complaint comments  Read comments Complaint category Banks

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