HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 27%
Submit a Complaint
7392
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
687
down
327


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
27%
Complaints
7392
Pending
3499
Resolved
1481
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (623)

HDFC Bank Complaints & Reviews

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HDFC Bank — Credit card application rejected

 chintu2812 on May 30, 2017
Hlo as i have received call from hdfc-bank chandigarh-sec-9 on 19th may-17 and her name is priyanka and number is +918054686159 and she assured me there will be no issue in credit card process and i asked her may times before applying plz check as i donot want to waste my docs if it gets rejected but she assured me will be done without any hassle.
I received an sms stating that we acknowledge your hdfc credit card appln cc31785268 under ref no-17052417063580ny and now after 1-week i have received a mail form hdfc bank that application has been rejected no reason shared request kindly share...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Credit card/Wrongly charged on my HDFC credit card.

 kk_chevuri on May 30, 2017
I was charged for voucher generation on my hdfc regalia card ending with 6144

I am using this feature from the last more than 2 years, never happened any charges.

HDFC suddenly charged fee for voucher generation with out intimating me before. I raised the concern with HDFC to roll back the charges, but they are responding irrelevantly and by passing the real issue "Charges with out intimating me before"

HDFC complaint number : 041-582-033

Regards
KiranKumar
9035015305...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Negative balance in my account

 kiraneha on May 30, 2017
Hello,

My salary account (In hdfc bank) was created in my first company, so once i left the company and when i joined another company after couple of years i again had to open the account in HDFC as i didn't had details of the prior account of HDFC. Now my salary account in hdfc bank has been converted to savings account without informing me i had called my customer relationship manager and raised a request to close my account which he agreed as i did not want to use the account and they did say that they will follow up with the request and close the account. But uptil now the account...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Centurion Bank Two Wheeler Loan - CIBIL reporting removal

 psingh1683 on May 29, 2017
I have get two-wheeler loan no 24-08-2005 through centurion bank, i was making the payments on time, however i just missed 1 installment due to the loss of job and the recover agents came to my home and took the motor bike while putting the knife on my neck, however i didnt filed any complaint regarding the same, as i was at fault for missing out the 1 EMI.

i even tried contact the bank several time to make the payment and take the motor bike back, however there was no respond from the bank side. i was checking my CIBIL report then i came to know they have reported the account on...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Personal Loan

 ChennaiKing on May 29, 2017
This is to inform all the Indian Citizens, that HDFC Bank Harassed by calling our Land Line No 5 times and to brothers Mobile Phone around 35 times in just one day.

My brother had taken a Personal Loan and there was delay in repaying it.Inspite of repeated assurances that the loan will be repaid on 1st June (today is 29th May), the CC loan dept kept calling and disturbing our parents who are 75 Yrs old.

When contacted Customer Care requesting them not to Harass either the my brother or my parents they responded back in negative to the request made.The way the customer...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Noc and related forms of car loan closure

 pastor on May 29, 2017
DEAR SIRS, I am Suresh Kumar availed Car Loan and Top Up Loan AC NO:31360124, and Top Up Loan Pre-Closed, As I Sold My Vehicle NO:AP 37 BV 3228, the balance amount of the Loan Liquidated at HDFC BHIMAVARAM Branch On 21-5-17, learnt that the NOC will be Issued Within 3 DAYS, till date there is ni information about the closure of O/S BY SMS OR No answer to the Phone NO:08816221007, Finally, I was shocked to know today i.e., On 28-5-17, answering my call informed that it will take 20 DAYS to get NOC, otherwise I have to pay Rs.500/- to get duplicate, without issuing the original. I have handed over...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Hdfc to andhra bank imps

 Parthiban V on May 29, 2017
I TRANSFERRED 500 TO BENEFICIARY FROM HDFC TO KARUR VYSYA BANK THROUGH IMPS
AMOUNT NOT TRANSFERRED STILL

Transaction Date: 10 May 2017.
Transfer Amount : Rs 500
User Reference Number: 713016172038
RRN Reference Number: 713016199292
Beneficiary IFSC Code: KVBL0001211

If any other Details Required please reply me.

sender acc no:50100106394631...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card mobile no

 vimalmdv657 on May 29, 2017
My name vimalkumar m my mail id is vimalmdv657@gmail.com.. My mobile number is 9600327061. But hdfc credit card division updated my mobile number is worngly. They updated wrong mobile number. I contacted to hdfc credit card customer care but they rejected my request and suggest me for again resubmit mobile no. Change form. It's not my mistake. Please update my correct mobile number otherwise i will not pay credit card payment....
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — Credit card

 Bhuvanarajkumar on May 29, 2017
Sir/mam,

I am Bhuvaneswari N, I have use the credit card number 5459648808138623, in this card, bank added one credit card insurance policy Rs.1299/_ and convert loan as 3 month EMI, without my knowledge. One month EMI Rs.427/_also auto paid.

I contact customer care and one assist team, they take complaints. In lot of conversation they refund, half of the amount Rs.649/_. Now one assist team tell that you used one month policy, so we refund only half of the amount. Also they take loan service tax etc..

Without my knowledge, they added a policy,...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Amount of Rs. 172.50/- got deducted from HDFC account without any intimation

 diksud on May 29, 2017
Hi HDFC Bank,

Myself Sudeep Patil Customer of HDFC Bank.

A/C NO: 50100024939244
branch: KHADKI, Pune

There is no intimation that Rs.172.50/-. has been deducted my account, Please let know the reason for the debit. This behavior is not good at all. The HDFC is known as second largest bank, but bank executive are not trained at all to inform customers about such charges.

If I will not get justified answer, I will immediately close my account and other services too.

Transaction ID: NTER-BRN CASH CHG INCL ST & EC 220517
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Credit card undo payment

 p1962 on May 29, 2017
Today at 11.45 am i contact your phone banking officer ms bhawana, her talking behaivier is very rudely and not up to the mark. I decided that closed the cc card no.36088602044664 from immidiate effect. I deposit your due amount rs 9425/ — today.
Statement date 15/04/2017 rs. 500+4.15+4.15+116.22+330.20 total 954 and statement date 15/05/2017 rs 294 were un - necessary, so not deposit, pl reverse above charge because no any statement received regarding payment...
Complaint comments  Read comments [3]Complaint category Credit Cards

HDFC Bank — Food card balance transfer

 Deepika krishnamoorthy on May 29, 2017
Hi team

I lost my food card and applied for a new card, i had a balance of rs.2900 approx in my food card. Could you help me transfer the balance from my old food card to the new one. I have already submitted a complaint for the same but there was no action taken. Below are the details of my food card.
Old food card number:4213 2802 0476 7530
New food card number : 4213 2802 0622 3110

Please help by transferring the balance to the new number.

Regards,
Deepika krishnamoorthy
9840435986...
Complaint comments  Read comments [3]Complaint category Food

HDFC Bank — Savings account

 Bhumikka Shah on May 29, 2017
I have HDFC savings accounts which i am operating from couple of years, i use my savings account very rigrously, keep my FDs n RDs in these accounts coz i have had high trust factor on HDFC due to my relationship with branch, i have opened my demat account where i do trading, i have taken my 4 Policy as well from HDFC including Term Plan. My all the HDFC bank details have been provided to a person who was known to me though and he is blackmailing me to get all the money. I myself have seen all my bank details in his hand which only could be given through some branch. It is breach of Privacy at the...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — Program management fee

 riddhi88 on May 29, 2017
Hi,

I didn't get any notification from hdfc bank and they deduct 115 from my account.

One side you are making classic customer in free and one side deduct 115 rs from account without informing. One side you are telling all services are free and taking hidden charge.

I called in customer care and now 115 rs will deduct quarterly. Such a really cheater bank and cheating with customer. You will loose the customer.

Hope you can remove this charges.

Thanks,
Riddhi...
Complaint comments  Read comments Complaint category Other

HDFC — Home loan Interest rate - Fraud reported - but no reply

 cagoyal4 on May 29, 2017
Complaint submitted on 15-Apr-2017 -
Below are contents of my complaint which I had submitted to HDFC and NHB (GRIDS portal) but even after lot of follow up no one responding -

Floating rate Home Loans – Interest rate is auto floating only for upward revision – In case downward revision – Need to apply manually along with fee – Big Violation of law
I am writing this complaint to highlight the unethical practice followed by HDFC Ltd
Issues are as follows:-

I have taken INR 19.5 L Floating interest rate home loan. At the time of loan issue...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Regarding converting salary account into saving account

 ashwin12567 on May 29, 2017
My first company created my salary account in HDFC bank, so when i changed company and joined another company my new salary account opened,
Hdfc bank convert this salary account into saving account(without informing me or warning me)

after leaving company i never logged into my HDFC bank salary account, now it's showing me negative balance in my account

Where should i approach to close this without paying any ammount now?...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — My account closed

 somnath.b on May 29, 2017
Bank name:- hdfc
Branch :- pune
Tadiwala road, opp sohrab hallpune 411001

Pin no-411001
Cust id:-39375079
Saving a/c — closing of salary a/c

Ifsc code : hdfc0001210
Cust id:-39375079
Mo.:- 9975094194
Hi i am somnath ganpati bhosale closing of salary a/c - saving a/c

Sir/madam

I here by request you to close my salary a/c as i could not proceed further....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Fraud transaction from my account

 Joohi Singh on May 29, 2017
Dear sir

My self joohi singh. And i have an account in hdfc bank.
My account number is *30 and my branch location is
New delhi. On 28may 2017 morning 8:17 am received one message and i checked my bank statement online i have noticed that somehow my 3500rs has been deducted from my account. Statement shows that money has been withdrawn from atm (Rs.3500.00 was withdrawn using your hdfc bank card ending 4267 on 2017-05-28:08:17:35 at gole ka mandir oatm.) even when card is with me all the time. That means somebody using my duplicate card to access my account
I need...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Hdfc food card has been lost

 sameena2 on May 28, 2017
Team,

My hdfc food card has been lost since 2 days.
Please let me know the procedure to re-issue the card blocking the old one
Also need to transfer the balance from old food card to new food card once re-issued

Card details as below

4213280204830916

Email - id : sameena. Shaikh@cognizant.com
Employer - cognizant

Thanks & regards
Sameena shaikh...
Complaint comments  Read comments Complaint category Food

HDFC Bank — Regarding loan a/c no.27949671

 Manas dutt on May 28, 2017
I have taken a car loan of worth Rs 300000/- from HDFC car loan Department in the year 2014 and the tenure of the loan is also completed in May 2017 without any lapses in payment mode but I have not received the papers till today.kindly take special initiative to send the papers at my address given below:

ADITYA ELEGANCE,
BLOCK-E, FLAT NO.6,
5 K.B. SARANI (MALL ROAD),
DUM-DUM, KOLKATA(WB),
PIN-700080

Regards
Manas Dutt
M-9830287360...
Complaint comments  Read comments Complaint category Loans

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