HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 34%
Submit a Complaint
8743
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
982
down
456


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
34%
Complaints
8743
Pending
2167
Resolved
2405
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (812)

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HDFC Bank Complaints & Reviews

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HDFC Bank — fake bank call debited amount in my account

 AnithaDokka on Sep 24, 2017
Hi Team,

I have received call from number +91 9212124069 saying they are from HDFC bank and asked for card details to replace my old debit card as there are some chip issue with my current card due to which they could not update my transactions in their systems. And Rs.8011 has been debited from my HDFC bank account on Sep 22, Friday 2017 at 01:08 P.M. payment id is 164005881 of Rs 8011.00 for daily apparels for my mail id dokkaanitha99@gmail.com the payment was made through the payment gateway in Gurgaon at PAYUPAISA47779.

Though I was reluctant to share my card details...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — negative balance in my hdfc bank account. without informing hanged salary account to saving account and charged for not maintaining min balance

 Venkat455 on Sep 24, 2017
Hi HDFCbank,
My name is CVNarasimhaPathi. I joined a company in the year 2006 and that company opened my salary account in HDFC bank but didn't gave any basic terms and conditions of salary account. I left that job after few years and changed company.
From past 1.5 years I didn't login and now after 2 years It is showing negative balance of around 10, 0000. I am totally shocked and worrying about the same.
Without informing me how can salary account be changed to savings account and charge for not mentoning the minimum balance.
I want to close the account as soon as...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — credit card/amount debit

 amansharma115253@gmail.com on Sep 23, 2017
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 2499/- from my credit card number ending with 1259 without my concern on date:22/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

OneAssist Relationship Number :
Name :- aman sharma
Credit Card Number Ending :- 1259...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — I am complaining about the direct deduction from my hdfc account claiming to be credit card payment without any prior intimation to me

 Aditi2792 on Sep 23, 2017
This is really sad and disappointing. I always trusted HDFC as a bank and that’s the reason I started using credit card of yours but u have failed miserably. You guys have deducted 16k rs from my account claiming it to be credit card payment and I have no clue about it. Is this not ur duty to atleast inform the customer about the same. I am regretting my decision of choosing HDFC over another bank.
You got to resolve this or else I will seek judicial help to get it done.
My email id is aditi.india92@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — dc intl atm w-d markup gst -deducted 313.05 rupees

 prathija on Sep 23, 2017
My account balance has been deducted by 313.05 rupees without giving any information about the deduction.I want to know the reason why it has been deducted. It was deducted on 20 Sep 2017. Cheque/Reference number is MIR1725464110776 . I would like to know in what cases will your bank will deduct unnecessary charges like these without intimating the customer....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — refund status

 hemanth kalyan on Sep 23, 2017
This is Hemanth Kalyan and I've ordered Nokia 6 back cover in Amazon and I've returned it back on 31st August 2017 and the refund is initiated from amazon, but I didn't get my refund into my account. I paid through HDFC NetBanking.
They sent a refund reference number but I couldn't contact the customer care. Please get the complaint resolved as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

HDFC Bank — void sale refund not done

 prasenjit102 on Sep 23, 2017
I have made a purchase by my Bank Of Baroda Debit card on HDFC POS. The cashier wrongly enter 4765.00 instead of 1825.00. After that the cashier make a void sale of 4765.00 and it was done on last 16Sept 2017. But still now I have not received my money back on my account. I have contacted with the BOB customer care but they told ther need ARN no which is not showing on Void Sale slip. Now I contacted with the shop and they told they have done everying from there end and they don't want to do anything. Please tell me the status of my money so i can track it. The Shop name is BIMAL SAREE CENTER. Please...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — non-customer friendly behaviour of hdfc bank staff sitting on pb help desk at jan path new delhi branch

 dinesh2156 on Sep 23, 2017
I am a classic customer of your Bank having my savings account No 01911000012142 since the last 15 years at HDFC Bank Model Town Sonepat and I have never visited your bank branch in the last 15 years except one or two occasions. My husband is always visiting the branch for all types of work related to the above account. Now I have shifted my residence from Sonepat to DELHI and my husband visited your Bank at JANPATH NEW DELHI BRANCH on 20/09/2017 for submission of the application signed by me with a request to change the mailing address of my account. Self-attested photocopy of My Aadhar Card was...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — unfair bank charges

 Ved Parkash Sharma on Sep 23, 2017
I have a Classic bank account no. 02171930006153 of Ved Parkash Sharma, 4666, Mahavir Bazar, Cloth Market, Delhi-110006 at Chandani chowk Delhi branch with zero balance. But bank has debited following charges in my account.
18/09/2017 Rs. 354.00
28/08/2017 Rs. 708.00
28/08/2017 Rs. 708.00
24/01/2017 Rs. 862.50 Total Charges Rs. 2, 632.50

Bank debited unfair charges (minimum balance) without any notice. If bank Change the mode of account bank has not given any intimation or notice to me. I request please remove my unfair charges from my account...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — cash withdrawal without knowledge

 Shashi Kant 23288 on Sep 23, 2017
Hi,

These are the two cash withdrawal happened to my account without knowledge. Please tell me, for what you have cut the amount -

21 Sep 2017 3RD PARTY CASH TXN INC GST 050917-MIR1725873366666 MIR1725873366666 21 Sep 2017 177.00 147, 988.93

21 Sep 2017 IMPS-726401178077-Tarun Tej-KKBK-xxxxxx9857-iphone 7 726401178077 21 Sep 2017 8, 500.00 148, 165.93

I want an immediate resolution and cash back to my account....
Complaint comments  Read comments Complaint category Unauthorized charges

HDFC Bank — credit card

 Khatri jaya on Sep 23, 2017
Pathetic services. Ashame to say being an hdfc securities employee m not getting enough services. I have applied for money back credit card with limit of 35k & these people had sent me a bharat credit card with limit of 25k God knows om what basis. Infact when I called customer care for lodging my complaint they are least bother about it. I wonder how other people are using these services
P.s. I regret using hdfc services...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — complaint on two wheeler loan taken 10 years back

 Jenefjyo on Sep 23, 2017
Hi,

This pertains to a two wheeler loan taken a decade back. Loan no. 11128290. We had changed house and acct numb however the collection agent mentioned ed that he will be collecting money manually every month. Installments were paid manually and as hdfc is famous for not sending NOC we have nothing. After such a long time, now I've been told that I have charges worth 70k when the ECS shud have been stopped when payments were done manually. Secondly they claim tht only 22 installments were cleared. My question is when a collection guy was collecting money every month n the same...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — cancellation of one assist membership

 Sunil k Salian on Sep 23, 2017
Dear team,
As everyone is facing, without my assistance amount got debited from my HDFC credit card on 23.09.17. I am not interested in any such services so please cancel the activation and refund the debited amount. Details are mentioned below and please don't do such blunders like debiting money without notification.
One assist relationship no: 2806783
Name : Sunil k
Card no: ending with 717

Regards,
Sunil K...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — wrongly charged on credit card

 ruchikvjs on Sep 23, 2017
Hdfc Credit Card — Cancellation of one assist membership

Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited Rs. 564.05 from my credit card number ending with 6390 without my concern on date:20/09/2017. I am not interested in this service and don't want this membership any more. So cancel this service on my card

OneAssist Relationship Number :
Name :- Ruchi Shah
Credit Card Number Ending :- 6390...
Complaint comments  Read comments Complaint category Credit Cards

HDFC — haven't received my credit card

 Himalaypatil on Sep 23, 2017
Credit Card Not Received
Sir,

I applied credit card 5 months ago still i did not received card / all verification are finished from hdfc customers side but till now I did not get card .I don't no where is the problem please help me regarding this problem. Everyday I received this message regarding changing the pin but in fact I haven't received the card it self how I'm supposed to change the pin.
Customer ID : 73075619(HDFC)

Further any information pls contact to me.

Mo No: 9561986192

Regards,
Himalay M. Patil...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — unnecessary penalties on my salary account

 Narasimhappa s on Sep 23, 2017
I have a salary account in hdfc bank.which was opened by my previous company in bengalore where I was working 1year back and I left that company and settled my village.but now I'm reeving non maintenance charge from HDFC.i fined around rs 2805.72 unnecessrly it's really made me disappointed and It's 600rs/month. Twodays Back I complaint about this problem but not resolved. I request you to please waive off all the penalties from my salary account . And i want to close this A/c please consider my request and do need full. Regards Narasimhappa mobile no:9980775864/8073947034. A/c: 50100092387132,...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — credit card

 Mohanh on Sep 23, 2017
I applied hdfc credit card but they are collect all secure document from then verified my address and office address but they are mailed this like. Am unable reach credit customer care number please give the solutions.

Dear Sir/Madam,
Subject : Your Credit Card application reference no. 17091813187360S2
Thank you for your interest in HDFC Bank Credit Card.

We wish to inform you that your application has been considered in line with the Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — edc machine

 nee777 on Sep 23, 2017
Dear sir,

hdfc not informed me edc new charges they debit my account
without my information

(1178.82x5 time + service charge)

and trying to surrender my edc but not response customer care
(sand request mail 4aug
sand email from
MerchantHelpdesk.Delhi@hdfcbank.com
Umesh.Upadhyay@hdfcbank.com,
Shipra.Jain@hdfcbank.com,
MerchantHelpdesk.Janakpuri@hdfcbank.com)
and also visited hdfc branch but edc still active and continued debit my money.I was believed hdfc service but not now

Kindly...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — extra charges deduction

 Lata Pparwani on Sep 23, 2017
Dear Hdfc Support,

Hope you all doing great.

I am having hdfc saving account from more then 3 years but now I want close this account due unnecessary charge deducted from my account without any prior notice or explanation.

In september 2017 only two times amount has been deducted can you please share the exact cause why this amount has been deducted
1. 7th sep 2017 5553 DC INTL DC INTL ATM W-D MARKUP GST 310717-MIR1724721282843
2. 22 Sep 2017 7000 approx DC INTL ATM W-D MARKUP GST 050917-MIR1725873247686

Can you please...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — payment deducted from debit card but order not successful on flipkart

 unitin51 on Sep 23, 2017
I made a payment of rs.10999 by using HDFC debit card on flipkart
but while doing payment there is an error and my funds were deducted but there is nothing in the order summary on flipkart
i immediately contact with flipkart but they told that we was not received any amount you was telling
please help me
email id-njain87@ymail.com
contact no 8699779900...
Complaint comments  Read comments Complaint category Credit Cards

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