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HDFC Bank Complaints & Reviews

www.hdfcbank.com

2.9

Updated: May 1, 2025

Complaints 32834

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18413

Unresolved

14421

Good! HDFC Bank values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that HDFC Bank step up their efforts to fully resolve all complaints 👍

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HDFC Bank reviews & complaints(32834)

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Address: Sector 110 Noida

I have an account in HDFC bank sector 110 Noida. My previous company opened the same as salary account.
I have switched the job and started another bank salary account. Now I switched again employer asked me if I have HDFC account. I checked with doing it log in and check if there is any due. The opening balance was zero.
I started to maintain minimum balance to not to deduct further but today when I logged in I found approx...

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Address: Sector 73 noida

Dear Sir/Madam,

I am writing to raise a formal complaint regarding the unjust closure of my HDFC credit card (ending in 3794) due to a pending amount of ₹5 (Five Rupees Only).

Despite my consistent and timely EMI and credit card payments over the years, a small pending amount of ₹5 remained after EMI closure. I have attempted multiple times to clear this due amount, but your system does not accept payments...

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Address: 48/27, 3RD FLOOR, CAR STREET, Triplicane, Chennai -600005

Hi sir, I received this AMB charges last year and they took around 2000 and then I went to bank and tried to close the amount in the month of Jan 2025 - but they said I need to pay all the dues which was levied on my credit card so I further went ahead and paid around 3000rs and tried to close it and gave request letter for closure and they said you don't have any dues and they later said you need to disable Autopay. For that you need...

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Address: HN 36 B PARTAP NAGAR 3 BORKHERA KOTA

HDFC Life is not removing my PAN card details from IRDA portal. Please help me in getting the PAN card details removed from the portal.

PAN NO - EVHPM6645B...

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Address: HDFC Bank Ltd, Sandoz House, 2nd Floor, Shiv Sagar Estate, Dr.Annie Besant Road, Worli, Mumbai, Maharashtra -400018

I took HDFC Life Savings Policy[protected] on 8th July 2023 for 40 years at Rs. 30000 per annum. They told me that you will get Rs. 12000 annual cashback in this. And after one year, whenever you want to surrender, you can do it, the whole process will be done online. I have deposited 2 installments (Rs. 63000). When I needed money due to some medical problem and I surrendered my policy, they gave me only Rs. 9, 000 and said that my surrender...

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Why i have been charged in below txn without my notice. Could you please let me know at the earliest.

1. Dc intl pos txn markup+st[protected] charged 1166.22 INR.

Regards,
Manish Goyal....

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Address: Bangalore

I have taken a home loan from HDFC bank. I am also HDFC account holder for the past 20 years.
HDFC loan relationship person is forcing me take a term insurance from HDFC against my loan and threatened that he would not disburse my loan instalment until I took Insurance.
Firstly, the premium he quoted is very high. when I said I will take from other insurer, he said that is not possible and I should take only from HDFC.
I...

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Address: 147,MACHALA MARG, A SCHEME SEC 11, HIRAN MAGRI, UDAIPUR 313004 RAJASTHAN

DEAR SIR,
I have a savings account in HDFC Bank. A few days ago, I was a victim of cyber fraud, for which I filed an online complaint. I had transferred some amount for forex trading to someone, and that account has been closed, and my money has also been lost. I have filed a complaint regarding this, but that complaint was automatically closed. However, my money is still on hold in the bank, and I have not received any response from...

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Address: BALAJI SKYZ - /FIRST FLOOR, Indore

Dear Team,
I'm writing to bring to your attention an urgent matter. Without any prior notice, automatic deductions have been made from my account against ACH payments. This has been happening continuously.
Despite reaching out to my HDFC Bank and relationship manager, I haven't received any assistance from their team.
I would greatly appreciate it if you could help me resolve this issue.
Thank you for...

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I've applied for loan in hdfc bank and there was an offer which is 0 processing fee charges. when I was applying the loan, it was clearly mentioned that no changes will be deducted. But charges deducted and now bank is saying we will not pay the processing fee because bank forced me to get the amount by DD. DD is not applicable for processing fee reversed. I'm keep saying that please show me the terms and conditions cause and they...

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To,
The Consumer Grievance Redressal Officer,
HDFC Bank,
Vijayawada, Andhra Pradesh
Date: 3rd March 2025

Dear Sir/Madam,
I am writing to file a formal consumer complaint against HDFC Bank regarding an unauthorized loan that has been processed, the holding of amounts from my account without disbursing the loan amount, and issues related to Demand Drafts (DDs) I have repeatedly raised concerns...

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Dear Sir

I hope this message finds you well. I am writing to express my frustration regarding the unnecessary EMI charges that have been applied to my HDFC credit card, despite making timely payments every month. Additionally, I am deeply disappointed by the lack of response to my previous complaints regarding this issue.

My credit card details are as follows:
Credit Card Number: 8583
Customer Name:...

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Hi team,
I'm a customer of HDFC Bank. My bank account is blocked due to some KYC updation issues, and most importantly, they have not informed me about the same. I got to know about this when I didn't use my credit card in petrol pump and other place I contacted the bank and also earlier already submitted the required documents to complete the KYC process and to unblock my account but it has already been more than 3 days and there...

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I am attempting to add a beneficiary for RTGS in my account, but I am encountering an issue with the IFSC lookup feature. When I enter the IFSC code HDFC0000238 (which is correct and verified), the system displays an error message stating "No Record Found" . This prevents me from proceeding further and adding the beneficiary.

To provide more clarity, here are the details of the search criteria I used:

IFSC...

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I HAVE TWO ISSUES FROM HDFC CREDIT CARD AND HDFC SAVING PENALTY ON NON MAINTAINING MINIMUM BALANCE

Hi sir, I am V Kiran Kumar, i am facing a problem from HDFC Credit Card xxxx2350, Earlier I had HDFC Credit Card, it was expired on[protected] before that date I lost that Credit Card and I was informed to HDFC Credit Card Team to block that Credit Card. On May 19, 2023, I got a call from HDFC Credit card Recovery Agent, that...

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To,
The Consumer Forum,

I am writing this complaint to formally bring to your attention the extreme mental harassment, financial loss, and unethical practices inflicted upon me by HDFC Bank regarding the cancellation of my loan.

On 22nd January 2025, I submitted a cheque to HDFC Bank for the cancellation of a ₹10 lakh loan within the cancellation period. I was provided a receipt and assured that the...

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Address: vpo neoli kalan hisar haryana

Dear Sir/Madam,

I hope this email finds you well. I am writing to bring to your attention an issue with my HDFC Bank savings account (Account No.: [protected], IFSC: HDFC0003442) maintained at your Shahpur, Haryana branch.

On 28th December 2024, my account was debited with a negative balance of ₹-572, marked as "Hold due to unrecovered service charges." As per RBI guidelines, no account should reflect a...

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Address: Boisar, Maharashtra

Formal complaint regarding the persistent issue with my UPI service, which has been blocked for over 45 days, despite my repeated attempts to resolve the matter with your bank.

I first raised the issue after receiving multiple emails notifying me that my UPI had been blocked automatically. I visited the bank and followed up several times, and I was assured that my UPI would be unblocked soon. However, as of today, my UPI service...

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Address: AURANGABAD

To
Area Manager
HDFC Finance

I hope this email finds you well. I am writing to bring to your attention an issue regarding the cashback offer on customer recent purchase.

Customer purchased a Dell laptop on HDFC finance from Croma Prozone Mall Aurangabad Maharashtra on 8th September 2024 with the promise of receiving ₹3000 cashback after successfully paying three EMIs and waiting for 45 days. I...

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Address: Surat

Sir we can many time contact them but he is not received call massage and the his work of hdfc delay then on our folt they say not care about costumer and not responsible for work we can request you to change our relationship manager of hdfc bank cash credit cc we can 15 year of your costumer but now that type of service we can go to other side of banks if your problem is not solve please I remember for that to change our relationship manager...

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