HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 27%
Submit a Complaint
7351
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
678
down
324


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
27%
Complaints
7351
Pending
3476
Resolved
1452
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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HDFC Bank — Credit card outstanding dues

 rchaubeyk on May 26, 2017
सेवा मे,
प्रबंध निदेशक HDFC BANK
सर मै राजेश कुमार चौबे आपके बैंक का एक क्रेडिट कार्ड ले रखा हूँ।जिसका नं 5241810401072012 है।जिसका टोटल पेमेंट 69053.38/मुझे करनी है । महोदय 6 महीने पहले मै एक सड़क दुर्घटना मे बहुत ही बुरी तरह घायल हो गया था। संयोग से...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Deduction of 64rs from my account for DC INTL POS TXN MARKUP+ ST 110517 150517

 Aradhana Patra on May 26, 2017
Hi, today I got Rs.64 deducted from my HDFC account by the narration of DC INTL POS TXN MARKUP+ ST 110517 150517. I didn't make any transaction. Why did this happen?? I want a valid reason and I want my money back. Hope you resolve the issue soon. Is HDFC not secure? I have googled and seen many such cases. How is this happening? Does HDFC take care of its customers this way??...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Credit card application rejected - HDFC application refrence number - 17050518168380E1

 Joy Bhattacharya on May 26, 2017
Hi Support,

My name is joydeep bhattacharya. I have submitted for a basic HDFC credit card. the HDFC executive told me the ITR for last two years should be above 2 lakhs per year. and kyc needed.

So i submitted the kyc along with the ITR, after few days i got the application reference number and after few days when i saw the status of my card. it was dispparoved due to some signature mismatch. i have filled up the declaration form and one of the executive have sent the application again.

Sudenly today i got this msg from them:

We wish...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Regarding non removal of link of credit card to salary account

 nileah on May 26, 2017
I had done mutal addjustment as hdfc said regarding my credit card no 4617863006001687in dec 2015 but still the amont is been refected in my sarlary account as -38000 so i went to credit card dept in andheri near saki naki mr nikhil udas attend me he conformed no outstanding pending on my credit card account he has raise to dilinked the credit card link from my account which is 12041050004012.in jb branch andheri but i ? Is that it should be cleared when i had adjusted all the due y it is pending till yet...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Signature and mail id issue

 priyanka0949 on May 26, 2017
Hi,
My name is PRIYANKA, card number 4893770900735622,
From past 2 months m trying to change my contact number and address both, i given application 3 times but there is no result, when ever i ask for status from CUSTOMER SERVICE they said signature mismatch issue.
i dont know what service HDFC giving, seriously if i giving all details then only they are not ready to change.
even i not able to get from for signature change because in all signature mismatch form asking for HDFC bank account details but i am not having HDFC bank account.
Please Help
Mail...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Credit card payment

 A79 on May 26, 2017
सेवा में
प्रबंध निदेशक hdfc bank
सर निवेदन है की कल रात को आप के बैंक के सदस्य का फ़ोन आया 8858983468 से फ़ोन आया क्रेडिट कार्ड में पेमेंट के लिये सर मैं आप को बताना चाहता हु की मेरा क्रेडिट कार्ड का पेमेंट लेट हो गया था उसकी वजह ये थी की मेरे...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Regarding Payment by Debit Card

 Jaisree Nair on May 26, 2017
I am having A/c No. 50100167909080 in your HDFC Bank, Gulmohar Branch Bhopal. My Customer ID is 70041657.

I have made payment through my debit card No. 5242540403627039 on 19th May, 2017 for Rs. 1980/- to M/s Jai Maa Ready Made. But it showed that the first transaction has failed and ultimately the second transaction for Rs 1980/- was made which was successful. But from my account the balance was deducted two times. Now its 6 days but my deducted amount of Rs 1980/- has not been credited till date.

Kindly look into the matter on an urgent basis and do the needful....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Regarding Payment

 ps08081987 on May 26, 2017
Respected Sir/Madam,
This is bring to your kind notice that I have made the credit card payment for the month of feb.2017 through phone banking NEFT. By mistake I have made the payment to my previous blocked card after that i received a call from HDFC FINANCE DEPT. that your payment is not credited & told me to contact HDFC credit card customer care, Than I called the customer care ( three times ) they gave me the reference no. & told me your problem will be resolved within two days but unfortunately till now i did not received any satisfactory message from hdfc customer desk ( not resolve...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Wo Wheeler Loan A/c No-36188755 (without confirmation disbursement) AFTER SURRENDER OPEN CIBIL

 yogesh v parab on May 26, 2017
ONLY REQUEST IS CLOSED THE CIBIL EVEN THERE IS NO MISTAKE FROM MY SIDE - MY CURRENT CIBIL SCORE 712 ONLY ONE NEGATIVE REMARK BECAUSE OF HDFC

This vehicle surrendered due to Loan disbursed to dealer without any confirmation taken from me and I have stopped repayment against said Loan. Bank has force fully cleared Two Ecs through my bank account even complaint given by me before the vehicle registration. Hdfc Bank totally misused their authorities in process of Loan disbursement.

Still I have not received any intimation about how they charged total amount of loan....
Complaint comments  Read comments Complaint category Loans

HDFC Bank — Fund Transfer

 ruppoo813 on May 26, 2017
I am Gaurav Karki an existing Account holder of HDFC Bank A/c no.14091140007767 Branch:Amar Colony. This is regarding the fund transfer which was done in my account from my Brother's from Bank of Baroda through "UPI PhonePay App" on 6th April 2017 of Rs.17000.
The amount was not credited to my account instead it was wrongly credited to some other account no.14091140001409 of Ram.

For which i made so many calls and also visited Branch but in Branch the first executive i met said that the Account (No.14091140001409) is closed long back and amount would have been credited to...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — About credit card

 bhagyashree rajwade on May 25, 2017
Respected Sir,

I am one of your customer Mr. Laxman D. Rajwade. I am enjoying your credit card facility since from last one & half year. Due to some fraud dictation you had block my old card and issued the new one. But yet i didn't get the new register card so please can you send that to my appropriate home address. otherwise please inform me about the foreclosure process for the same card.
Details of cards are as follows :-

Card No :- 5241 8104 0202 2628
Name of card Holder :- Mr. Laxman D. Rajwade
Contact No :- 9890303746 / 8554097750
Email...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — Bad service

 angryabhi on May 25, 2017
First thing is I'm not hdfc bank customer and never want to be.
Today, I visited hdfc bank just to deposit 1000 rupees in my friends account. May be this is third party transaction.
I came from a village which is about 30km away from the branch, in 45 degree temperature. The branch is hdfc bank, sawe vaadi, main road, in front of town hall, latur-413512.
I stood in a queue for more than a hour.
When I came to counter the employee asked me to give an original PAN card and xerox of that. I was amazed listening this. I was just depositing 1000 rupees in my friends account...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Change mobile number for credit card [Resolved]

 sanju1809 on May 25, 2017
I have changed my mobile number to [removed]. my credit card transaction messages are going to my old mobile number. please update my number for credit card transactions.
old no: [removed]
new no: [removed]
please help me with this because i cant go to bank and change the number as it is very far from my place and i do not know much about this city because i am new to the city....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — My credit card

 Poulomi Singha on May 25, 2017
Hi team, I have lost my credit card on 27th April. Got the new card issued on 29th as I had to hotlist it. However still not received the card, even after updating the address. The agents are so inefficient that I am really depressed. I asked them to raise a complaint they said it's not a complaint and they will decide whether it is a complaint or not. I am really stunned with the level of customer service HDFC IS providing. My email address is paulamisingha@paulamisingha@gmail.com. I hope to get an answer soon.
Regards...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — School fees challan

 mwakade on May 25, 2017
I went to HDFC BTM 2nd Stage Bengalore Branch(Code 0885 near to silk board) on 23rd May. The personal banking officer was not ready to accept my school fess challan. After chasing him, he called CMS department and accepted the channel agsinsdt his “will”. He was repeatedly saying that there will not be confirmation of payment from his side. Even after third day, the payment has not been made to the school. I am worrying about whether he has presented the check to the bank. Even after 3rd day of presenting the check, it has not be deposited to school account....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Mobile number update on credit card

 divyanm on May 25, 2017
My name is Divya N.M, CUSTOMER ID. 45820140 and have changed my old mobile no. 9844471954 to new 9591802942.
I already submit a form for change of mobile no. to my account details one month back of this year. but still there is no response. I am facing problem in online transactions since the OTP will send to the old mobile number.
Please resolve this ASAP....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Credit card

 Geet Shinde on May 26, 2017
I have purchase some electronic on 16th march through hdfc cc and asked them not to convert into emi as i was ready to pay full amount so the customer care team confirmed that they will preclose emi and send bill for total amount. But i got first bill in emi. Once again i checked with customer care than they said they forget to put in system and they will do it for next time, so i said it was not my mistake you should done it before generating first bill as you have given confirmation to me but they said sorry now we can do not. I said this is not acceptable to me has i have informed everything...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — Cheque return without making prior information

 Sawai Lunker on May 25, 2017
I have send 2 cheque both are fund transfer cheque one to be deposited in my account & other is to be paid from by account
i have clearly told that person to first deposit the cheque in my account & then only the other cheque will be passed

& the bank not even bother to inform me about the insufficient balance in my account nor my relationship manager helped me after i talk to him
previously the service is good they use to call me when the balance is not sufficient but nowadays the service is decreased

other complaint
levy of fees called "program...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — Hdfc imps p2p 575

 Sheetal2100 on May 25, 2017
Hi,
I am sheetal, i have sent some amount using neft, two times deducted neft charges from my account, please let me know the reason.
Below is the imps details, and please find the screenshot.

Imps p2p 575 708608159300#22-05 290317 (Rs.5.75 was deducted)
Imps p2p 575 708608157581#20-05 290317 (Again rs.5.75 was deducted)

Thanks,
Sheetal...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — Personal loan

 rajbiswa on May 25, 2017
My name is raj kumar biswakarma and my loan no is 47599544. I have submitted all documents and given check to the agent on 15th may 2017. But till now i am not getting the amount. Whenever i call custemer care to know about my loan status they are not giving any satisfactory answer. I took this loan for my mothers further treatment. Its very urgent pliz kindly take a suitable action i will ever greatfull to you....
Complaint comments  Read comments Complaint category Loans

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