HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 30%
Submit a Complaint

HDFC Bank Customer Care

HDFC Bank Limited

Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai City District
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts


Additional info
Customer Centre

Additional Contacts

Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

+91 99 9624 3333

+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

+91 99 4586 3333

+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

+91 98 7500 3333

+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

+91 98 1533 1111

View More Information...

Customer satisfaction rating
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (664)

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HDFC Bank Complaints & Reviews

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HDFC Bank — money deducted from salary account on Jul 22, 2017
I have been logging complaint with HDFC bank since May 2017, as money was getting deducted from my account stating "deduction due to low fund" and "annual maintenance". As this is a salary account there should not be any such deduction. Despite of repeated assurance, money is getting deducted from the account on regular basis. If you could look into it and get it sorted. Complaint reference number with HDFC: 'HBL=042-786-794' and 'HBL=042-340-584' . Salary account no. : - 12241610001916.
Employee ID - 600116. This account had been with HDFC as salary account since the last 5 years....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — regarding hdfc poor service and bad behavior with clients

 Nitin Dadhich on Jul 22, 2017
Dear Sir/Madam
My Self Nitin Sharma and i belong to Ghaziabad, in Delhi NCR Region,
I feel very bad to writing this mail because of your bad selection of staff and Executives they really don't know how to handle their clients,

Approx 2 months earlier i got a call from (8510980754) your hdfc credit card department and they offer me a hdfc credit card, i accept the deal and agree to submit my required documents to your team.

After 3-4 Days Mr. Ashish (field boy) came to collect my documents and signature on my form, i signed the blank from on the trust...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — regarding charges levied

 Neelesh Sapra on Jul 22, 2017
Sir I m having a DOD at ur bank in which int. Was charged 12.25% for which I approached to bank several times &at last I got rate approval but they r now asking for unjustified charges of RS 6500/ which is very much for just rate revision as I m longly associated with bank I approached to higher officials but nobody helped.
Therefore I request the bank to plz look into my matter.
Ac no. 01198020000152
On Prakash sapra...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — unable to contact

 Deepak Pasricha on Jul 22, 2017
I am not able to contact to your customer care number. i have current account in your bank there is lot problem in that account please contact me at my number.9136500215
my customer ID is 72302199
current account Number.50200021836548
Balaji Enterprises.
My 4.cheque is return from my account without any Reason. i am not able to convince to my party's. why chq. Return ....
Complaint comments  Read comments Complaint category Banks

HDFC Bank — hdfc credit card fraud call

 R'uturaj R'ajendrakumar R'aval on Jul 22, 2017
I received a call from 09211501168 and they asked me about my HDFC credit card, and they wanted to talk to me, that they have some serious issues to talk about.

First, they called me but I was not able to hear properly so I asked to call back and when they called back, they told me above mentioned thing.

Funny thing is I don't have HDFC credit card nor I hold any account in this bank!

As soon as I told them this fun fact, they hung up call! So people be aware of this....
Complaint comments  Read comments Complaint category Credit Cards

HDFC credit card — cancellation of one service

 Rajni Raichandale on Jul 21, 2017
Without intimation one assists has been activated the service please cancel and refund my money. I already customer care but no use.

I would like the one assits service to be cancelled and refund of the money to be done to my account.asap

Because my credit card bill increase month by month, now the recently credit card statement month of July amount is required 3089. Who pay the amount of Bill.

On the other hand my credit is not active but I am receive the monthly statement pls solve the problem as soon as possible.

My credit card no...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — harrasment by collections department

 Kkb31 on Jul 21, 2017
Dear Sir/Madam

I am a credit card holder with HDFC bank since long. I have used the card and was regularly paying back the bank as the records would show.

Now this has reference to my outstanding for the month of June, 2017, I missed its due date and later on 14Th July received a call from collection department and assured them to pay it by next day (15Th) but unfortunately forgot to drop the cheque. Since July 17th, I started my official tour to Amritsar and subsequently drop the cheque at nearest ATM of HDFC at 100 Ft road.

Ms Darshna from HDFC Bank...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — employee in hdfc bank

 rutuja1508 on Jul 21, 2017
I had applied for loan with HDFC bank (paud road kothrud). I got a call from Shilpa (vimannagar, pune) employee regarding collection of documents. Mahendra (unknown) fraudulently picked up documents from me stating that he was employed with HDFC bank (paud road). When I got a call from Paud road branch that time I got to know that they never sent anyone to collect the documents.
When I asked Mahendra/Shilpa for my documents to be returned then I was abused. Me and my brother were ill treated. We are trying to call them but our calls are being rejected.
I wish my documents...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — misbehave

 Dr-Anwesa Sarkar Saha on Jul 21, 2017
My account has freezed without any information.Then I visited my HDFC Siliguri panitanki branch and submitted my
KOIC form adhar card and pan card as per instruction.There is an employee named mrs Dobolina Guha against whom I want to lunch a complaint.Her behaviour is very insulting.I don't believe she has any right to behave like that as she was bound to help her customer with any means.I don't know if any step will be taken against her but I am just complaining hoping some step will be taken...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — account frozen

 Brijesh Oza on Jul 21, 2017
Dear sir,

I am Brijesh Oza My account is in HDFC, Bhavnagar branch. This is my salary account. My account is on debit frozen on 12/07/17 without any written or verbal intimation I went to branch & came to know RE KYC documents is not submitted same day I.e. 13/07/17 have submitted rekyc documwnts but unfortunately bank took 3 days to reestablish transaction in to my account. Due to this cheque issued to LIC for a premium payment has been bounced & returned to me with remarks account blocked.
Have sent couple of mail to my personal banker but I haven't received any satisfactory...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — personal loan

 Mtousif on Jul 21, 2017
Hi Guys dont bother using HDFC bank for personal loan, they always call you telling you are eligible for Personal loan, but once you apply after providing all the correct documents too, they ll later come up telling personal loan is rejected due to some internal crap policies.

Even if you send an complaint regarding that, they first ask you, please send us the below detaisl
Name of the excutive
Reference number
Etc etc
and there goes your time to hell again.

Try ICICI its really a nice bank compared to HDFC.

Complaint comments  Read comments Complaint category Loans

HDFC Bank — credit card

 priyank mishra on Jul 20, 2017
HDFC people called on my mother's number and call was picked up by my neighbour (aunt) and they disclosed the balance, my minimum and everything related to card, however as per my knowledge Bank can not disclose your information with anyone but they did because of which my parents were ashamed in front of my neighbours .This is the reason i am logging this complaint so that these people should understand what fair practice means.
And this is my 1st time that i am late on my payment because of salary problem, and i have already informed that i will pay within a week but they still called my...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — rejection of provident fund

 0374sye on Jul 20, 2017
My name is syed jibran rufaie, i had worked hdfc bank as deputy manager,

I joined the bank on 31/01/2011 and resign on 31/07/2011.

I applied for provident fund, last month, even i send all the documents to withdrawl my p. F..

I also got mail from them, that they have received my documents.

Today on 20/7/17, i got email from them that they can't process my form, and rejected my p. F application..

Kindly help me to get my p. F

Syed jibran rufaie
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — fraud agent giving wrong credit card

 Amit Verma 1989 on Jul 20, 2017
I applied for hdfc diners premium debit card but agent without my knowledge change to hdfc regalia credit card.
I don't want to use that credit card.
Credit card agents making fool by changing type of credit card so that we apply another one and their commission doubles as we apply two times.
My hdfc bank credit card app ref no 17071016839110w3....
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — freezing account without notice

 Rakesh Pooja on Jul 20, 2017
Dear sir/madam,

I am sad to inform you that my bank account cust id 4518875 has been frozen by your bank. Neither am I able to do any online transaction nor does the debit card work on merchant outlets or ATM machines.

Kindly also note that the same has been done without informing me through any channel. Therefore, any excuse now of Security of account due to suspicious activity is malafide.

Kindly note that all my SIPs have also not been deducted leading to financial loss to me. It is a clear intent of malafide intentions which is visible. My so called...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — personal loan not credited in account

 Hemant78750 on Jul 20, 2017
Hi sir,
I have apply for a personal loan. Application no. 49546345.
All verification done from bank side.
And i have got a message from bank that your loan is approved and amount will credit in your account in 1 day.
But till amount is not credited in my account. I have an emergency,
So please do the needful as early as possible.
Hemant bhor
Complaint comments  Read comments Complaint category Loans

HDFC Bank — unprofessional behaviour of tour executive

 Simranjit singh1 on Jul 20, 2017
Hi. This is to complain regarding of the executive named (Rajendra - m sorry i dnt know which branch etc) who keeps following up with me regarding one partial pending amount of my monthly emi. As per me i had done xompletw payments and since i did not get a sense of how certain amount is pending i had requested for a statement at my work place. So i gave him my work address and he assured to send the statement thru an executive. Firstly, the executive did not arrive on d assured day and this rajendra guy schedules him to deliver d statement on the next day without confirming from me my availabile...
Complaint comments  Read comments Complaint category Loans

HDFC — home loan - loan appln. no:623126937

 vsri1951 on Jul 20, 2017
Dear sir,
My name is sridharan. V. Myself & my son manoj srivatsav. S applied for home loan on 02.12.2016 through hdfc, adyar branch, chennai-20. Loan application no:623126937. My son is the main applicant & i am the co-applicant. We applied for a home loan of rs.55 lacs for a term of 25 years. While applying the loan at hdfc branch, adyar, we were assured that we will be getting a loan of around rs.50 lacs based on our income. On this assurance, we paid a initial processing fee of rs.3750/-. Then we booked a new flat in chennai. But, they dragged the matter for several months and after...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — regarding non receipt of bill. bcs of that request wave off charges

 Jalpesh Shah95 on Jul 20, 2017
Jalpesh shah. Ccno is 5459 6489 0451 3448.. I am using this cc fm past 12 yr. For the period of 4/4/17 to 4/5/17. Bill is not send to me. Without any confirmation fm me. U cant send bill on my email id. Even that was wrongly updated.. I call at call centre fm my side for bill. And also done random 5000 rs for due.. Still o got tooo many charges on next bill. Request u to reverse it pleade. Update my email also.
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — without inform my account block

 Mohammed Yusuf Shaikh on Jul 20, 2017
My name is mohammed yusuf shaikh my cust. Id 6621549 my salary account last 15.07.17 to till date blocked i spoke customer care he says you submit kyc form of nearest brach hdfc. I submitted yesterday mahape brach my kyc form with pan& aadhar card xerox yesterday. Also updated aadhar on net banking but till not active my account please look this matter as soon as possible

Thanks ®ards
M. Y. Shaikh...
Complaint comments  Read comments Complaint category Banks

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