HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 52%
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14327
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1993
down
852
up
794
down
481

Phone:
Phone:
up
810
down
389

Additional info

Customer Centre


Additional Contacts



Andhra Pradesh

+91 99 4949 3333



Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna

+91 99 4616 0616



Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune

+91 99 6160 6161



West Bengal, Sikkim, Andaman and Nicobar

+91 98 3107 3333



Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)

1800 345 3333



Assam

+91 99 5719 3333



Bihar, Jharkhand, Patna

+91 86 0266 6161



Maharashtra (except Mumbai) and Goa

+91 98 9060 3333



Haryana

+91 99 9624 3333



Gujarat

+91 98 9827 1111



Jammu & Kashmir, Himachal Pradesh
(Toll Free)

1800 180 4333



Karnataka

+91 99 4586 3333



Kerala

+91 98 9566 3333



Madhya Pradesh, Chhattisgarh

+91 98 9360 3333



Rajasthan

+91 98 7500 3333



Orissa

+91 99 3790 3333



Tamil Nadu, Pondicherry

+91 98 4067 3333



Punjab

+91 98 1533 1111



View More Information...

Customer satisfaction rating
52%
Complaints
14327
Pending
1839
Resolved
6939
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank related photos (1845)

HDFC Bank Complaints & Reviews

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Hdfc Bank — no productive work to solve the issue

 Deepuban on Jan 17, 2019
HDFC bank is the worst bank. I am assuming they are into bankruptcy. Funds are unable to transfer and receive. Customer service is not capable to answer and the weird thing is they don’t have access to any of the details.

Never in my entire life saw a bank as HDFC.Customer service don’t care of account holders issues and firstly as noticed they are not expirenced to handle the issue and resolve.

Other Indian banks are fast and best then HDFC. I have submitted form to close my account( of course it will not matter to them.)

My experience with this...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — complaint against recovery against disclosing my financial details to relatives

 Summi84 on Jan 17, 2019
My Hdfc credit card number is [protected]
Name -summi Saurabh
I had dues on my card in the tune of 1 lakh 9 thousands. Out of which 80 thousand I have paid in the span of 50 days.still 29000 pending, which will be paid in coming 10 days.
Now, problem started when Hdfc recovery agent named Imran began to call my brother in law official landline number and my wives official land line number and disclosed all my financial details with the person who picked the phone
I have lost my social status inspite of the fact that I was aggressively paying all the dues
Mr...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — regarding late fee and finance charges

 Roop Narayan Kumawat on Jan 17, 2019
I have been charged late fee and finance charges for my credit card Statement for Jan 2019 where in the reason for delay was bills not received on time. I had paid all previous bills on time. I and my family members are preferred customers of hdfc bank from years and we also have our company corporate account in hdfc bank.

Below are the details of late payment & finance charges for my credit card. I request you to kindly reverse the charges.

05.01.2019 Late Fees Rs 400
05.01.2019 Late Fees Rs 72
13.01.2019 Finance Charges Rs 1700
13.01.2019 Finance...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — debit card

 shantanudutta on Jan 17, 2019
I have an SB A/C with B Block Janakpuri Branch, New Delhi. Last 4 digits of the Account are 0017. I lost my debit card (JP Mastercard) on Dec 27 and immediately blocked it through net banking and phone banking. I also lost my Regalia credit card. While I got a replacement credit card in days, I am yet to get my debit card. My representations through e mail to suppoort section of preferred banking have gone unheeded. I get an automated reponse asking for 2 days time, then shortly before or after this, another mail saying they need 5 days, then another before that cycle ends. I escalated this to the...
Complaint comments  Read comments [3]Complaint category Banks

Hdfc Payzapp — added money to payzapp wallet - but not credited to wallet at the same time money deducted from credit card.

 lizew.lj on Jan 17, 2019
I have loaded 5000 to Payzapp wallet on 16/01/2019, But the transaction isn’t successful and money got debited from SBI card.
I checked in transaction history of payzapp, but no trace of failure of success of the transaction. No transaction number is there in payzapp history.

I have seen the same issues from many customers. I have tried to contact the support but no one taking my calls, I even sent an emails but no response.

Please see below message.

Rs.5, 000.00 was spent on your SBI Card ending XXXX at PayZapp Wallet Load on 16/01/19. Available...
Complaint comments  Read comments [4]Complaint category Banks

Hdfc Bank — account close due to bank convert my salary account into savings account with out information

 SowmyaDP on Jan 17, 2019
Hi, i have salary account in hdfc 1 years back when i was working at that time. After that i changed company & they provided other bank account. . But am not used hdfc account am left the job because am consive that time and am going to my native. But my hdfc exsisted old salary account showing -7500 minus balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 7000 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — charged by bank life time free card

 manish12321 on Jan 17, 2019
Charge me annual fee for life time free card.
i was receive first bill statement on 16.11.2018 and no mention ant type of charges in statement when i deposited all money then received 2nd statement for annuel fee charges+over limit charge+cash deposit in bank charges.how possible when cards is life time free and cards receive in august 2018.when i call in custmer care on 18.11.18 and ask him to what is this please close my card immediate then they are given to me surety for reverse all the charges i have call recording but i am received another statement 16.1.2019 with all the charges with...
Complaint comments  Read comments [1]Complaint category Credit Cards

Hdfc Bank — employee harassing

 Hitendra Tiwari on Jan 17, 2019
Myself hitendra toward holding an hdfc bank credit card . I would like to bring to your notice that is due payment.

Moreover i would like to complain towards your hdfc credit card collection department 3rd floor shivalik-3 drive in road ahmedabad-380052 that mr. Harshal dave and hemraj and lalji bhai desai mobile no. [protected] came to my residence three to five time without any appointment or advance letter for collection of dues, when i demand the authority letter they refused to us and told that i am manager of hdfc credit card division and i asked please produce the documents...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — behavior of employees

 Rupali Chouhan on Jan 17, 2019
I visited to hdfc bank branch bikaner (Rajisthan) and there is an employee name as Andrea I freezed my net banking and debit card due to suspicious transaction I visited and met her for active my account she give me a form some process she said your net banking is active mam and the new debit card will be issued after some days and that will be submitted directly to your residence, after waiting for 15 days when neither of these happened I visited again there and asked Andrea about this she said the account was in no debit so I make it in debit phase ie now your net banking is active I checked right...
Complaint comments  Read comments Complaint category Employers

Hdfc Bank — hdfc payzapp amount not credited to payzapp wallet

 sureshkrishnanrj on Jan 17, 2019
This is sureshkumar.
On JAN 17th i tried to add an amount of 20500 to my payzapp wallet with credit card.

Amount is debited from my credit card. But not credited in my payzapp wallet.

Please check my transactions once.

Customer care is not responding from yesterday onwards, and toll free number is always busy.

I already sent a mail to support of payzapp still no respose....
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — reissue new credit without permission

 vishalnes on Jan 17, 2019
Hi

Two months back I blocked my hdfc bank credit card last 4 digits are 7302. But after 2 months I received mail of credit card statement that your total dues of new credit card is 1063RS for a late fee.

I did not apply for any new hdfc credit card also not received any new card and not listed on net banking account also. Still hdfc bank customer care saying you're already received your new credit card they are not supporting for the new credit card issue.

Kindly request you to cancel my new credit card with 8308 which I don't have also cancel my all...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — cash not dispensed in vijaya bank atm

 Sanjeev Batny on Jan 17, 2019
I visited Vijaya Bank ATM at 7.10 AM today - 17.01.19 near Vidyapeeta - Banashankari - Bangalore - Karnataka and after waiting for several minutes, Cash did not get dispensed. . I made a transaction of INR 9000, the same has been deducted in my account. I got an SMS . Please reverse and do the needful . I am working professional at Geltec Ltd and stay near Vidyapeeta . I have not got the reverse transaction SMS till now...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — depository charges

 Suit das on Jan 17, 2019
I have a max account with hdfc bank and the customer id is 62985519. The bank has charged me rs 885 for depository charges on demat account 14th january2019 which isn't used by me ever. I not even received any intimation via call/email/sms from the bank before deduction. Please take the needful action or let me know what needs to be done from my side.
Request you to consider my complaint and help me to get my money back and also to avoid further deduction in my account. Thank you....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — money deducted from my account but not credited

 P Farhana on Jan 17, 2019
I was trying to transfer my money-INR.9642/- from HDFC bank to my SBI account on 04th Jan'19 through BHIM Axispay UPI. But the transaction was initially showing as "Pending"Later on 09th Jan'19 the Status in the UPI has changed as "Success"

Reference id- [protected]

UPI[protected][protected]@AXISBANK[protected]TRANSFER

The amount is neither credited in my SBI account nor reflecting in my HDFC Account. This is very critical for me, please reverse my account. My dad is a branch manager in my SBI Home Branch, I have also checked the Transaction...
Complaint comments  Read comments Complaint category Unauthorized charges

Hdfc Bank — abnormal message from hdfc

 dilly dilly on Jan 16, 2019
I have received the following sms from bank:

Dear customer mandate referance no:hdfc[protected] issued to visu leasing and financepvtltd with value rs.436140 and frequency adho was rejected due to the reason 'drawers signature differs' received today for processing.in case of any issue please get in touch with your branch.

I have not given any mandate. Please resolve the issue....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — closure of inactive sb account.

 Neetha Thampi on Jan 16, 2019
I have an sb a/c [protected] in saraidhela branch dhanbad. The account was inactive for 1 year and minimum balance of 10000/- was not maintained till 1 year. Each month i get sms of penalty of 600/- as non maintainance charges. Since i am not staying in dhanbad for more than 1 year i decided to close this account. I approached the branch, and the officer told me to pay 8703/- (Negative balance) +300 (Closure charge) total 9000/-. They also insisted to maintain the account, bank will waiver the penalty amount. I decided to pay the amount and close the account permanently. I approached the cashier...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — getting too many calls from hdfc regarding personal loan

 abhijit mohanta on Jan 16, 2019
I am getting frequent calls from HDFC regarding personal loans . I have put the number in DNC almost twice. It has exponentially increased past 2 weeks. I get call almost everyday during officer hours and afternoon nap time . It's really irritating and disgusting to get stupid calls everyday .

The numbers come from new number every time and blocking does not work.
I noted down two of recent numbers.
[protected]
[protected]

Filling up DNC does not work. What should I do ?Shall file a court case against HDFC for mental harassment and charge a...
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — fastag account blacklisted

 Vishak Pillai on Jan 16, 2019
My fastag was blacklisted in the month of october 2018 due to insufficient balance. I recharged the account on nov. 1st before my long drive to native place. But found that the account was still blacklisted. I immediately called the toll free number requesting them to enable my account. The request was taken and they said that request has been sent to back end team to enable the same and will take 3 days to complete. But this did not happen and i have requested atleast 10 times and still the issue is the same....
Complaint comments  Read comments Complaint category Banks

Hdfc Bank — gst on finance charge

 Manoj.seema on Jan 16, 2019
Dear mr. Murali. S
Customer service officer
Hdfc bank ltd.

Query reference number: [protected]
Before educating me about finance bill on gst, i think maybe you do not know the matter so just read the mail, i wrote you on dec 7, 2018 with deposit slip attached.
It was for finance charge of rs. 8578/- for late payment, which you have charged on my 4th december 18 statement. I write you that i make payment on time with proof of deposit slip and sms from bank, then you revers the finance charge in 4th jan 19 statement but same time impose gst rs. 1544/- on...
Complaint comments  Read comments Complaint category Credit Cards

Hdfc Bank — cashback not received 120 days passed [Resolved]

 Bedi Sukhraj on Jan 16, 2019
I have purchased samsung galaxy s9 from elante mall, chandigarh on which i was supposed to get rs 6000 cash back in 90 days but now it been 120 days and and i have not updates. I called hdfc helpline first they told me to contact point of purchase and they said wait till second billing cycle which means 30 days more. Please look into the matter and i want my money back this is nearly harassment that one has to run for cashback offer bank to bank....
Complaint comments  Read comments Complaint category Credit Cards

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