HDFC Bank Customer Care
HDFC Bank Limited
Customer satisfaction rating: 34%
Submit a Complaint
8767
COMPLAINTS

HDFC Bank Customer Care

HDFC Bank Limited

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Address
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel
Mumbai
Mumbai City District
Maharashtra
India - 400013
Landmarks:Opposite Kamala Mills Compound

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
987
down
459


Additional info
Customer Centre

Additional Contacts


Andhra Pradesh
+91 99 4949 3333

Chandigarh, Kochi, Indore, Jaipur, Lucknow, Patna
+91 99 4616 0616

Ahmedabad, Bengaluru, Chennai, Delhi & NCR, Hyderabad, Kolkata, Mumbai, Pune
+91 99 6160 6161

West Bengal, Sikkim, Andaman and Nicobar
+91 98 3107 3333

Meghalaya, Tripura, Nagaland, Mizoram, Arunachal Pradesh, Manipur (Toll Free from BSNL landline)
1800 345 3333

Assam
+91 99 5719 3333

Bihar, Jharkhand, Patna
+91 86 0266 6161

Maharashtra (except Mumbai) and Goa
+91 98 9060 3333

Haryana
+91 99 9624 3333

Gujarat
+91 98 9827 1111

Jammu & Kashmir, Himachal Pradesh
(Toll Free)
1800 180 4333

Karnataka
+91 99 4586 3333

Kerala
+91 98 9566 3333

Madhya Pradesh, Chhattisgarh
+91 98 9360 3333

Rajasthan
+91 98 7500 3333

Orissa
+91 99 3790 3333

Tamil Nadu, Pondicherry
+91 98 4067 3333

Punjab
+91 98 1533 1111

View More Information...

Customer satisfaction rating
34%
Complaints
8767
Pending
2157
Resolved
2429
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 pm
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm

HDFC Bank Complaints & Reviews

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HDFC Bank — zero service

 Laxmi Tata on Sep 26, 2017
I have opened a salary account in Visakhapatnam dwarakanagar branch.due to some reasons my application had sent back and I was told that I will receive my kit on Monday 25 September. But I have not received anything. When I was trying to reach the concerned person by name miss divya who happened to be the person who take cares of these salary accounts is responding very rudely and is not providing any information...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — complaint of hdfc bank rm ranu gupta

 rajivsingla on Sep 26, 2017
We at m/s indoglobe cycle industries a/c no.06342560006126 hdfc bank feroze gandhi market bringing it your kind notice that our rm ranu gupta is not doing her work satisfactorily .Whenever we call her she is always busy.First time our cheques had been stopped to encash at other branches of hdfc and we are calling her again n again and she always says i am busy we dont know what documents we have to submit.We have nine sister concern accounts in your bank by the name of m/s indoglobe traders, m/s igc fastners, s/a rajiv singla, sanjeev singla, anupam singla, veena singla, rohini singla, rajiv singla...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — amount has been deducted in my account without any intimation

 Naveen Kumar1489 on Sep 26, 2017
In my saving account 442.50 Rupees has been deducted without any reason.
This is not acceptable without any prior intimation amount was debited
Please have look into this, I need the proper reason and refund of my money as well.
Even am regularly using my account without any interruption.
Narration : INTER-BRN CASH CHG INCL GST 010917-MIR1725463775485
Contact no. 9538118033...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — cancellation of one assist membership

 Mahesh D Raut on Sep 26, 2017
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- from my credit card number ending with 8897 without my concern on date:15/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299/-.

Your quick response will be highly appreciated!

Thanks,
Mahesh Raut
+91-8855889172...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — cancellation of one assist membership

 Siddharth Tendulkar on Sep 26, 2017
I am an HDFC bank credit card holder. The bank has auto debited Rs. 1299/- from my credit card number ending with 8425 without my consent on date: 25/09/2017. I am not interested in this service and don't want this membership any more. So I request you to cancel the membership right away and refund this debited amount of Rs.1299/-

OneAssist Relationship Number : 2816857
Name :- Siddharth Tendulkar
Credit Card Number Ending :- 8425...
Complaint comments  Read comments [1]Complaint category Credit Cards

HDFC Bank — credit card issue

 chavanamit999@yahoo.com on Sep 26, 2017
Dear team...
How many days it wii take for hdfc credit card delivery after verification?
My application date 28th aug 2017 ...
Still i don't recieved any sms from bank..
and i submitted payment slip and pan card in ranjangaon HDFC branch pune ...
My email chavanamit999@yahoo.com aur contact 9766777719 ac no 50100202619152

please help i need it before 30th sept 2017...
Complaint comments  Read comments Complaint category Credit Cards

HDFC Bank — poor response frim the branch manager

 Vinay TN on Sep 25, 2017
I have opened hdfc sb a/c in thippasandra branch bangalore on 2012 & requested for canceling my sb a/c on 2015 dec with written complaint to front office lady. When i visted 3months later office was been shiffted to new location, where the same lady was been there and asked abt my calcelation process, she told need to check with branch manager & he is nt available now. Then waited for 20mins bt no very poor response. Later visited to same branch after 2 weeks meet branch manager & asked status of my a/c where he asked for acknowledgment for the same where i have nt recvd any thing such. He also...
Complaint comments  Read comments [2]Complaint category Banks

HDFC Bank — credit card request

 shru6793 on Sep 25, 2017
I, Shruti Gupta, having hdfc customer ID 63237193 had 1 credit card having number [*protected*].

I got that credit card first time and somehow, i missed my payment of Rs.800 only. Mistakenly, I completely forgot that payment.
But when i got mail and realized after some month it got interest of 4000.
I paid all the amount with fine (Total 4000/-) for that mistake so that i can use hdfc credit facilities in future.
But now when i am trying to get new credit card i am not getting that.

Sir, it is a humble request, to please allow me to have new credit...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — not able to access upi

 Ambily Sreejith on Sep 25, 2017
When i click on upi in account tab while logged in hdfc mobile app, it says "you are not allowed to do this transaction. Kindly contact your nearest branch". When i click upi option before logging in the mobile banking it goes to "update device" where it shows my mobile no and asks for secret question and answer
When i click the secret question nothing shows up. I could not not change the security question...
Complaint comments  Read comments [1]Complaint category Banks

HDFC Bank — loan account details

 sandipbanote on Sep 25, 2017
Dear Sir/Madam
My name is Sandip Banote from Badlapur i want to close my bike loan account.
My loan account no. 17559706.
I already Close my account but some reason i am not pay closing outstanding.
I am ready to settle my account. Contact me by phone or email.
Send me Account Details

Thanks
Sandip Banote
8862097887
sandipbanote31@gmail.com...
Complaint comments  Read comments Complaint category Motorcycles & Scooters

HDFC Bank — tvs phoenix bike, want my loan statement

 Chandanda Das on Sep 25, 2017
I take two wheels loan from HDFC bank. Please provide my loan statement . The detail I have got from company is something wrong . I want detail urgent because there is some mistake in loan the amount price is very high. Please understand my problem so immediately resolve my problem. I have some price problem . The information given to us was wrong ....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

HDFC Bank — extra money deducted and worst services

 atul daware on Sep 25, 2017
I am unfortunate user of HDFC Bank.

I received my credit card bill statement on 4th Sept-2017, Below is the snap of my bill.

Total amount due
(Rs.) Minimum amount due
(Rs.) Payment due date
(DD-MM-YYYY)
58, 899.10 34, 356.79 Immediate

And paid the whole bill amount on 6th Sept-2017, below is snap;-

06/09/17 IB BILLPAY DR-HDFCVE-489377XXXXXX1362 000000000000000 06/09/17 58899 18116.9


After paying my bill when I check my credit card balance, it was still -900 rs.
I had word...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — high prepayment charges

 supremearvind on Sep 25, 2017
I wanted to foreclose my New car loan with HDFC after 20 months of regularly paying their emi.
Loan taken on 11.11.2015.

Today i.e 25.09.2017,
I approached HDFC Loan division at Indra Nagar, Bangalore to foreclose the loan They want to charge 5.9% prepayment charges on the outstanding principal of Rs.2, 21, 786.66
which is Rs.13, 085 (as mentioned in the calculation given by HDFC)

When processing the loan application I was told that there will be NO preclosure charges after 6 months of repayment.

The Bank executive is asking for...
Complaint comments  Read comments Complaint category Banks

HDFC Bank Credit Card — cancellation of one assist membership

 Subedar Tiwari on Sep 25, 2017
I am a HDFC bank credit card holder . The bank has auto debited Rs. 1299/- and auto debited 100/- smart EMI fee from my credit card number ending with 3322 without my concern on date:20/09/2017 and 22/09/2017. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1299+100=1399/-

Name:- Subedar Tiwari
Email ID:- tiwari.subedar@gmail.com...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — credit card

 Srilata K on Sep 25, 2017
I hold a credit card of HDFC and my payment got delayed only by a week and I already informed the officials through mail in HDFC department and also I kept my word and made the payment after a week..

But even after informing for a week the HDFC collection agents have tortured and harassed me and gave me an emotional turmoil for such a thing without knowing what kind of client they are dealing with..

They have no sense to speak in a mannered way.. HDFC has hired some slum guys as third party agents who don't have a little clue as to whom they are talking to when they...
Complaint comments  Read comments [2]Complaint category Credit Cards

HDFC Bank — huge delay in personal loan processing.

 Kabsuri31 on Sep 25, 2017
Hi Team
You people keep saying will provide loan with in 4 days or so and am now irritated with this commitment of yours. I have raised a request for personal loan almost one month now and still your people have not completed the request.
Every other day they are coming and saying send this statement send this and that am really irritated now and i will sue you guys until all this is compensated properly. This is like mental harassment to me you guys are giving to me.
I have clearly mentioned that i want loan as soon as possible but am still sending documents to you people...
Complaint comments  Read comments Complaint category Loans

HDFC Bank — service in kasavanahalli branch

 Ravi4270 on Sep 25, 2017
In Kasavanahalli hdfc bank allways they make customers to wait for long time . Cuz only one person will be available at Teller desk . So can you please allocate 2 persons in the teller desk in this branch .

Most of the time ppl visit branches only for cash deposit and withdrawal . So atleast for this there should be good service and bank should provide and value the customers time .

If this continues then no one is going to visit the branches .

Thanks and regards,

Ravi shanker
Contact : 9611144693...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — complaint towards amount deducted but not credit in wallet account: in764386327879

 Tarun Bankde on Sep 25, 2017
Hi,

...

------------------------------
Account: IN764386327879
------------------------------

Dear Team

I have added rs 4000 in my payzapp wallet on 20/09/217 at 7:38pm but transection got failed but amount got deducted from bank and I also got the balance deduction mail from my bank

Kindly check and refund the amount asap

Regards
Tarun Bankde
9039023787...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — complaint towards refund of amount rs 5000/- account: in 806275969749

 Tarun Bankde on Sep 25, 2017
Hi,

Account: IN806275969749
...
I have made payment to my IDFC bank a/c through payzapp and payment got failed but amount got deducted from my balance

Kindly check and refund the balance to my wallet asap

Enclose payment status

Regards
Tarun Bankde
9098234739

------------------------------
Account: IN806275969749...
Complaint comments  Read comments Complaint category Banks

HDFC Bank — negative balance

 Josia Deepu on Sep 25, 2017
Hi,
I have an hdfc salary account and i am not using the account for last 1year, since i shifted my company. But now when i logged on netbanking it shows negative balance.And there was no notifaction from the bank about this .
As iam not using this account i need to close this.Please take required action and close it as soon as possible.

Account No: 00201200036088
Name: JOSIA JOSE
Mob: 9497320653
E-Mail: josiajose2010@gmail.com...
Complaint comments  Read comments [1]Complaint category Banks

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