Bajaj Finance Complaints & Reviews

श्रीमान
डायरेक्टर महोदय
बजाज फाइनेंस कंपनी
गुडगाँव
विषय = मोबाइल क्लेम के बारे में
सर
मैंने आपकी कंपनी से एक मोबाइल फाइनेंस कराया था दिनांक 29 /09 /2017 को मोटोरोला एम् जिसकी कीमत थी 15000 /-आपकी कंपनी मुझे पागल बना कर उसका इंश्योरेंस कर दिया और हर महीने की 7 तारीख को क़िस्त कट जाती है मेरा मोबाइल कई बार ख़राब हो चुका है लेकिन मैंने कोई अभी तक क्लेम नहीं लिया अबकी बार क्लेम फाइल किया तो मुझे परेशान किया जा रहा है जब की मैंने आपकी आवशयकता के अनुसार सरे कागजात जमा कर दिए है मेल द्वारा और TRACKON COURIER से भेज दिए है DATE 12 /04 /2018 को जिसका डॉकेट न. [protected] ये है /और CLAIM NO 3586472 DT 4 /4 /2018 MEMBER ID IMO 761912 है अब मुझे क्लेम मिलेगा य नहीं आपसे मेरा अनुरोध है की मेरे क्लेम को दिया जाय/
मै आपका 20 साल पुराना कस्टमर हूँ /आपके कंपनी के लोग कस्टमर को बेकूफ़ बना कर पैसा वसूल करते है /बजाज कंपनी चोर कंपनी है मै आपकी कंपनी पर जबरदस्ती बिमा कराये जाने का मुकदमा कंस्यूमर फोरम में डालूँगी क्योकि मेरे पति को आपकी कंपनी की बजह से स्वास्थ्य ख़राब हुआ है /आप लोग कहते कुछ है करते कुछ है /
धन्यवाद अनीता अवस्थी W /O श्री राजीव अवस्थी
आगरा

I have payed the emi beforeon customer experia site of amount 2306 on 26/04/2018. Actually my emi date is on 02/05/18. On that date automatically the amount of rs 2336/-deducted from my bank account. My loan account numbers are 4000cd68863313, 4000cd68863258. My mobile numbrer[protected]please verify the account refund the amount to next emi date ie or refund the amount. Of rs 2306/-. The online transaction that i have did is transaction no. Zp56abaf2f1beba on 26/04/18

I received a call from ‭+[protected]‬ (Ajay rana police) as displayed on true caller. He said that he’s calling from pune police station as bajaj finserv has logged a complaint against me. He said that there is an outstanding amount of rs.3717/- from 2014 loan and needs to be paid immediately. He guided me to go on paytm and put the loan number as 4050cd07751415 and check and pay the amount. He mentioned that if this amount is unpaid, i’ll have through go through a court case.
My question is why is this coming after 4 years and is harrassing me. If this isn’t fixed i’ll have to file a cross complaint against bajaj finserv for harassment.

I have bought the ac in the month of march 18 and i have paid all charges required for the card formation
And processing charges at the time of ac purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajajfin_mndtvrfchgs_apr18.
I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Dear team,
daily getting 3 to 5 automatic calls for from you, iam irritated from you. All calls are regarding Finance and loans.how many times I blocked then they are calling from new numbers.
you don't have s system that a customer rejects call then you should stop calling or else call after six months.
because of this calls I lost respect on the company and now iam feeling that the company has playing cheap tricks to attracts customer.

Pls understand the problems of the customer and react the counter measurements.

pls dont call me.

my no is [protected]

Hello sir
M nikhil rao i received a call from bajaj finanace on 08 march 2018 which no is [protected], [protected], [protected] he said to me he is ravi chohan from bajaj finance sector 16 noida branch
He said that a offer of personal loan from bajaj finance which 0% interest rate on my no.
I think i have a relation with bajaj emi card via my contact no [protected] so bajaj finanace give me offer as personal loan so i said ok and asked him to processor of loan
He asked my pan card detailed for check amount of loan after 2 min he said m eligible for take 2 -10 lac personal loan on behalf of insurance policy where i pay of the premium of 70000 which is 10%of my loan amount he gave me 7 lac loan on behalf of hdfc life insurance policy
Further he saying that first 6 month premium of policy paying by me which issued your policy then he mortage my policy and given to loan amount and also he said that premium amount which pay by u is ur first instalment of your loan amount timeperiod of 1 year u pay second year emi so i say ok
I asked him what is profit of bajaj to give me loan of 0% interest rate
Then he says that bajaj profit is 300% he explained that which policy u received is mortage on bajaj and also u pay 7 lac in 10 years and when policy is mature bajaj company claim to hdfc life to give maturity amount as nominee so bajaj company received 14 lac by hdfc life so total amount of company is 21 lac which is 3 times of your loan amount so i think its good for me and also bajaj company earn profit so m ready for the policy
I talk with him regularly and also he talk to me his seniors and also gave me his personal no which i write in last
After 17 days he said my amount of loan is ready to transfer in my account but one problem is that a noc form lagega which cost is 28900 which is only 900 is cut and 28000 is refund and this amount is given via a policy which is indiafirst life insurance
I asked why m paying this amount to another insurance company then he said to me that bajaj company have not take amount direct because of your loan is 0% rate so all documents and all amount is take via insurance policy so i ready to give him

Sir my question is that it is your company branch contact no and that person is also your employee and this type of loan you give me m write down their contact no and name please check it and confirm me what is right and wrong

Please check no
[protected]
[protected]
[protected]
[protected] mr. Ravi chouhan
[protected] mr. Pankaj sharma (Senior of ravi)
[protected] mr. Vikram batnagar (Md of branch)

Please confirm me that it is your company employe or it is your contact no m going to file fir on behalf of this fraud after your confirmation please tell me as soon as

Also please take strong action with me if they are not your employe and use your company name

I have purchased panasonic 1.5 ton window ac from aditya vision patna in the month of march 2016. I had also taken extended warranty from bajaj finance. The extended warranty will lapse in march 2019. Few months back i had complaed about ac not working. They came, saw the bills and just did something here and there but nothing changed. Since two three days back the mechanic guy have swtiched off the phone and the customer care says"madam aap bahut harabarati hai". Its very painfull to live in the atmosphere where the temperature is around 41-42 degree celcius.
I am fed up of the company (Bajaj finance) and its service. Please treat this as complain from my side.

Pease remove my no.
Eight nine eight nine two zero five five three four
From your calling list.
I receive calls during meetings and i cannot enable dnd as i receive many important automatic messages.
I have never bought any of your products and because of your repetitive baseless calls, i'm losing interest, if at all any is remaining.
It's really very annoying.

Regards

Dear sir/mam,

Actually Bajaj finance approached me for personal loan. Ok i appreciate but once everything is done and wrong input has been updated at bajaj finance regarding my ECS account no by their employees due to which the EMI has been bounced and now a call center lady calls me for the payment and i told her that i will pay it online or by cash but what about the next ECS is it going to be changed or will continue the same then she says me to visit to their wakadewadi br for which i am not ready as it is not my fault for which i have to waste my 2-3 hrs due a mistake done by their employee.
Why should i pay for it. if any ECS is bounced by our mistake we have to pay the charges now what if a mistake is done by a financial service.
I request the employess to be clam soft nd smooth with the coustomers.

My loan acc no is 402PST68418357 Bajaj Finance.
I would like to tell straightly that i am not going to visit their office as it is their mistake and for which i am being harresd for.

Sir,
As per your side offer me elite card on 01.04.2018 against pay one time fees rs.4777/- with limit rs.1, 00, 000/- to 3, 00, 000/-. I paid fees rs.4777/- on 01.04.2018. Some days after your side massage me your card limit sanction rs.1, 85, 000/- and elite card issue to you. But as on date 11.05.18 i am not received elite card. So i request you issue elite card as early as possible.
Sir, i am your regular customer. Please look priority basis and resolve this.

Thanks
(Shankar chotrani)
M. No [protected]

Recently on 07/05/2018, i received message on my mobile that my emi was bounced from my account. And request to pay immediately to avoid late payment charges.

I was surprised, as i have not avail any consumer loan from bajaj finance recently.
I have also try to contact bajaj finance service but they are asking for fir for further process.

I have also approached to our police station for fir against same.
The police official have inform me that it will take some time as they first investigate about it before filling fir.

However, i am very much concern with this as it is monetary fraud that has been taken place with me. Which also effect my credit score.

The bajaj finance was not active for resolving fraud of money and loan.

Abhisikta sengupta, most probably a telephone caller of bajaj finance. I felt very insulted by her rude behaviour. I have recorded audio of her rude behaviour with me. I can produce this recorded audio if needed. If any steps will not take against her it is the last deal with bajaj finance.

Date & time - 09/05/2018 (6.51 p. M.) and 10/05/2018 (3.00 p. M.)..

Yor mobile point
Hello, my name is mehul. I started showroom in ahmedabad. I want to start a bajaj finance mobile service for my customers. I do have all the documents. But there is no one who collect that.
I tried several of time on of your bajaj agent but there is no positive response.
Aman. [protected]@bajajfinserv.in
[protected].

My info
Name : mehul parmar
Mob : [protected]
Business name : yor mobile point
Gst no. :-24bmypp6507j1zd
Pan no. :-bmypp6507j
Address : shop no 16, savita park, govind vadi, isanpur, ahmedabad
Pin code: 382443
Email : [protected]@gmail.com

Please contact me as soon as possible. So i can provide bajaj finance services to the my customers.

I have availed flexi loan from Bajaj Finance. There is no clear procedure for closing this loan. This is OD account and I am not using any amount from this. Still Bajaj Finance is putting 70000/- foreclosure charges. How this is possible? If I have not availed any loan, why to pay foreclosure? This is fraud from a client. They are capable of closing this account but not closing intentionally. Can someone look into it please and escalate further.

I am your customer very long time and used your card very so many time but our payment condition is very regular.
Last month we have taken loan from your of rs.4.0 lacs and made the 3.84 lac payment. But balance payment of rs.5800/- is pending.
We made the payment rs.5800/- on dt.5.5.18 at the same time 1157/- deducted through ecs.
So excess deducted my 1157/-
Pl. Return the same.

Hi team,

I spoke to ashish pal (Sales personal) on 27th & 28th of april. I also spoke to his advisor mr rahul. I have all recorded conversations which i have already forwarded to bajaj customer care email address.

I have requested for flexi loan, however they have issued me personal loan. It has already been informed by ashish pal that it is the mistake by there operation team. He also mentioned that he would...

I have requested deactivation of my emi card as its lost.
Also i do not want any calls or messages from bajaj finance. It is really irritating to receive daily 9-10 calls from company.
Also its deducting amount from my hdfc bank account without any reason.
I need answer of everything as why amount of 99 rs deducted from my account.
I want deactivate my account/number from bajaj finance record.

Sir, my EMI date is 2nd of every month. I give Axis bank cheque for ECS. Axis bank is my old salary account. in this situation my account is freezed by axis bank for changing to saving account from salary account. so i go to tirunelveli branch (Tamilnadu) bajaj finance office. They said today is your due date, i[censored] r not paid u get penalty for that SO U COME AFTER 10DAYS AND PAID UR DUE WITH PENALTY. so i asked, give any other mode of payment for today due. They said NO OTHER WAYS.

TODAY[protected] ONE O[censored]R EMPLOYEE CALLED ME AND SAID GO TO VODAFONE SHOWROOM AND PAY THE DUE WITH PENALTY.

SIR THIS IS MY QUESTION FOR YOU..

UR BRANCH EMPLOYEE TOLD ME THAT NO OTHER WAY ON (2-5-18)..

TODAY[protected] UR CUSTOMER CARE EMPLOYEE SAID GO TO VODAFONE SHOWROOM AND PAY UR DUE WITH PENALTY.

I[censored]R BRANCH EMPLOYEE SAID OTHER(other payment mode) WAY TO ME ON 2-5-18 then i GO TO VODAFONE SHOWROOM AND PAID MY DUE WITHOUT PENALTY.

IN THIS WHAT IS MY FAULT??? KINDLY CONSIDERED MY COMPLAINT.

NOW I PAID MY DUE WITH PENALTY WITHOUT MY ERROR.

THIS IS UR ERROR (UR EMPLOYEE ERROR).

Kindly advice me what i do in this situation.

NOTE : 446sce50371659 is my account number.

my mobile number is [protected].

i[censored] feel this is my fault, pls advice me to go and paid my due with penalty.

Thanks & regards
Dinesh A
Tirunelveli.

Dear sir,

Rs.6422/- has been deducted from my saving account as on 02.05.2018.

02-may-2018 to transfer
P[protected]tr for ddr bajaj-auto 6, 442.00

Eariler also it has happened without any intimation so please deactivate this service as we don't need it.

Above mentioned deduction detail may kindly be credited back to my account immediately.

Thanks,

Regards,
Laxmi ravva
[protected]

From: Shyorotra, Neeraj Singh
Sent: Monday, May 07, 2018 6:37 PM
To: [protected]@rbi.org.in; [protected]@rbi.org.in; [protected]@nic.in
Cc: sandeep.[protected]@bizsupportad.com; lakshaykumar.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; deepak.[protected]@bizsupportad.com; rohit.[protected]@bajajfinserv.in; ramesh.[protected]@bajajfinserv.in; jitender.[protected]@bajajfinserv.in; sanjay.[protected]@bajajfinserv.in; vijay.[protected]@bajajfinserv.in; 'Uday Kumar' ; 'Naim Haider' ; deviprasad.[protected]@bajajfinserv.in; 'Mukesh Kumar' ; shiv.[protected]@bizsupportad.com; Vinod Pathania ; [protected]@yahoo.co.in
Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

Dear Sir,

I am suffering a lot due the banking and financial system of India. I need your kind help and support in taking the immediate action on these type of banks or financial institutions in India like Bajaj Finserv.

I was not interested in taking this loan but bajaj Finserv persons (Mukesh, Puneet, Sandeep and Pooja in cc ) called me continuously and after my denial they transferred the loan directly into my salary account.

They told me that they will put this amount into their Virtual Account and will provide me the user name and password for the same but they transferred this amount into my salary account without my confirmation and till now they have not provided me any Virtual account credentials just because to charge the interest of per day.

They transferred this personal loan amount just because to complete their target of the year and charging the interest from me.

I hope that I will get the kind help and support from you and also request you to take the strict action on these institutions in India.

I just want to ask why these people are doing such inappropriate things and why they want to create pressure and tention on our mind. They have given a big tention for me since last 2 days and I am alone suffering from this action.

Neeraj S. Shyorotra
System Admin - CyberSecurity
DXC.technology
A-44/45, DLF IT Park, Sec-62, Noida – 201 301, INDIA
Work: +[protected], [protected]
[protected]@csc.com | www.csc.com

From: Shyorotra, Neeraj Singh
Sent: Monday, May 07, 2018 3:57 PM
To: 'Vinod Pathania' ; '[protected]@yahoo.co.in' ; 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
Cc: 'sandeep.[protected]@bizsupportad.com' ; 'lakshaykumar.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'deepak.[protected]@bizsupportad.com' ; 'rohit.[protected]@bajajfinserv.in' ; 'ramesh.[protected]@bajajfinserv.in' ; 'jitender.[protected]@bajajfinserv.in' ; 'sanjay.[protected]@bajajfinserv.in' ; 'vijay.[protected]@bajajfinserv.in' ; 'Uday Kumar' ; 'Naim Haider' ; 'deviprasad.[protected]@bajajfinserv.in' ; 'Mukesh Kumar' ; 'shiv.[protected]@bizsupportad.com'
Subject: RE: Request for Disbursal confirmation of your personal loan from Bajaj Finance Ltd MR. NEERAJ SINGH SHYOROTRA[protected]

Hello All,

Can you please give me the explanation that how the amount of Rs. 6297 has been deducted from total loan amount of Rs. 2 Lacs????

As per my understanding and discussion with you it should be as………………

Flexi Fee= Rs. 1999
Processing Fee= 1.25% i.e. Rs. 2500

Total Deduction= Rs. 4499

Secondly, I still did not receive the virtual ID and password so that the amount could be transferred back to your account. And please bear in mind that I will not give any interest charge till the time when I will transfer it back.

Thirdly, I am getting continuous call from bajaj Finserv to get the Credit card so please stop this as I never asked or approved for the same. The first impression of Bajaj Finserv is very bad.

Neeraj.