Bajaj Finance Complaints & Reviews

Oct 27, 2017

Updated by Kuttypappu Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a gold emi card no :[protected] with bajajfinserv. Recently my emi loan card was blocked and i have not been received any confirmation email or letter from you.in fact i have taken one loan form bajaj and have paid them all. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a gold emi card.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so i would not have gone to take any product only.

This is really frustrating and disappointing to me i really don't understand that why my card has been blocked,

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

They have also suggested me to purchase the product by producing the documents, i even did that and my loan was rejected. Customer care is unable to give me the reason for it.

However i request you to please activate my emi card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and i should be given a second chance.

Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

My card no: [protected]
Name: umamaheshwari. R

Oct 27, 2017

Updated by surajitbiswas FYI, please keep in mind that money can purchase everything in the world but not all the times. Also in these days too, honesty and public support wins victory over monetary power. So there is no need to think "Ok, go to court, we will spend our penny(!!) to remove the trouble but we will do that what we are doing and whatever comes in our mind we will follow that policy only".

Oct 30, 2017

Updated by surajitbiswas Again, today also I got a call from bajaj finserv offering a me a loan. What's the use of consumer complaints then ?

Oct 19, 2017

Updated by narasimha_murty You can reach me @[protected] for any further clarifications ...