Bajaj Finance Complaints & Reviews

Please be aware never take loan from bajaj finance You might have to pay for additional loans you never took. I bought an AC with Bajaj Finance in year 2014 in 0% EMI. I was happy to have paid the full amount in EMIs and loan was closed on feb 2015. However to my shock I was charged additional 5 loans which I never took on 29th Oct 2016 amounting to Rs 84995. I am in process to sorting things out, however I am shocked to see how can a company disburse loan without my signature or documents.

Below is email copy I sent them on 31st Oct 2016

I would like to draw your attention towards a theft that has been done using my account on 29th Oct 2016. I was charged with 5 loans(image attached) in a single day with different amounts, I was quite shocked to see messages on my phone (screen shot attached) regarding the loans which I never applied for.

I am not able to digest how can you disburse loan without my signature and documents. I request you to cancel all those loans under my name as I have not taken those loans.

That you are messaging in my mobile no [protected] that I have applied loan from your company with SF ID sf46187369. when I open your site with this SFID it is seen that you have approved and disbursed loan of Rs 150000/-. But I never taken any loan of rs 150000.00 form your company. Please check it carefully and informed me. Yor are also send a massage that you are issuing me a EMI care of laan upto Rs 35000.00It is seriours matter and take it urgent
AVIJIT ROY(ADVOCATE)

My name is Tanmay Ghorui, bill+ p.o - Dehibhursut, dist- Howrah, ph- [protected]. My loan no L2WHOW03650804 . Rokhit Auto mobile owner call me four time regarding installment & fine, but I am already paid, a have payment msg, receipt no 81600137, 91600143. And I give last installment 3 day before .but the owner forcefully demand for fine and installment. Please looked the matter .

Respected Concern Persona,

My name is Kamal vachhani, My Cust ID is 29838768, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Regards
Kamal vachhani

Hi,

Unfortunately I once took a loan from bajaj finserv to buy a home appliance in 2013 and cleared it in 2014. They have issued some emi card which i did not ask. I have signed documents for ecs debit from my account. Now they have used the same documents to deducted Rs.100 in 2016 towards card charges without my approval.

I have raised a complaint for refund and they ignored.

This is really a cheap level to hide things from deduct.

Hi 1 month before i got a call from bajaj finance they said upto 25lakhs we given loan for my profile.that time i ask him for 2lakhs they used my urgency.they ask me 3% processing then 6% transaction fee was refundable mode.when they received 6% transaction fees they r not pick my call.now i lose my enjoyment diwali time.this rbc & fft services.mobile number [protected], [protected],

Dear Sir,

I am sorry to state that i have recieved an sms from AD- BAJAJF, that my emi card is blocked in line with company policy.

I have never used the card yet, since issuance, and have never been default in my financial transactions, and have been paying my emi month on month.

It would be great if you could let me know the status of my card and reaso thereof.

My Card no-[protected].

regards

Sandip Banerjee

Hi,

My EMI card no. - [protected] . I just received a message saying your card has been blocked due to some policy. They didn't mention any reason for card block.

When I called their customer care number[protected]for EMI cards) /[protected]for all other loans), there is no option to speak with their support representative. Also, I registered the complaint on their email id [protected]@bajajfinserv.in, [protected]@bajajfinserv.in, [protected]@bajajfinserv.in the only thing I received is the ticket number SRN07284367.

When I went to their branch in sakinaka(Mumbai) they suggest me to apply for the new card which is clear fraud. I paid for this card and took the loan on it of 40k and you blocked for no reason. Kindly look into this and unblock my card.

Dear sir,

This is to inform you that my card last four digit is 2423 was block. i mamata samaddar r/o. e-789, chittaranjan park new delhi - 110 019 mobile no. [protected] please inform me how to i open by blocked card. my card was not lost by some how card was blocked valid fron 11/12 valid thru 11/23
I am your valued customer.

Mamata samaddar

Dear Sir,

i many time received SMS & Call form your end that i am eligible for pre approved personal loan so i submit my all related documents to your office in my city gondal (guj) on dated 19/10/2016, but still date i don't received any updates form there, PLEASE EXPLAIN ME THAT WHAT IS THE MEANING OF PRE APPROVED LOAN ?

and i will get it or not ?

waiting for your prompt rrply

Sir/madam. My self nikhil sathe using your baja finserv card no-[protected] by name-nikhil sathe. फ्रॉम dec-2014. And its valid till dec - 2024., the above card is blocked without any reason. Tried to contact costumer care number but did not got any reply so let me know the reason for blocked. Because my emi are regular as you can find out by my statment.

EMI bill payment date is OCT 5th, i paid on 4th OCT. They sad it will be adding to next month emi, and said me to pay again with interest for OCT month.
Loan account number: 5080CD21535824
Transaction no: [protected]
In online there is no direct payment option. only advance payment is available.
why to pay interest if i have paid on time.
Manager said that it will be added to next month emi, now i need to pay 4, 723 emi with interest.

Attaching my bank payment details, with bajaj finace payment details.

Hi bajaj team,

I am sweety ingle. my bajaj customer id : 1727140. i do not for which reason my registered phone which is [protected] (correct mobile number). all my otp are going to [protected] (incorrect mobile number/ non existent). we have spoke to 7 different customer executive's with no use we do not blame them. we tried to do personal approach as we tried to approach an bajaj agent who sits at kompally bajaj showroom who was very very rude and diverted back to customer service again even after we telling him our problem. so we went to bajaj finserv branch at kukatpally hyderabad - agent sitting there is not even listening to us and looking at his phone. so our last option is to send this email. please update my registered phone number to [protected] and my email to : ingle. [protected]@gmail.com

Regards
Swarup r k

Hi sir/madem,

I am naresh sharma.4 year back i bought two electronic products from a local vendor through bajaj finance and i pay all installments and complete my loan in february 2013 (I have noc of both loans) and i get a emi card of bajaj finance.

This year i was looking for buy a laptop then i visit acomputer shop they where making emi through bajaj finance when they check my bajaj finance emi card they told me that its blocked they process request for activate my card then bajaj finance customer care person told me that there is outstanding amount is still showing on my end. Then i visit bajaj finance office in sector 26 chandigarh and ask them for details.

Then they give me a shocking details that when i buy product through bajaj finance then they activate a insurance policy which amount is 300 or 400 is pending and now that amount is 15000. I told him that i didn't ask for any policy and and i didn't take any claim in your policy but it was showing in my account so i told him that i will pay 400 rs please clear my account and cibl but he was not agree on this.

After this they started calling me for 15000 amount and 3 times i got call on the behalf of delhi police yesterday i got a call from a delhi police officer devinder singh rathore ([protected]) and he told me that there is a non bailable warrant for me. Then i visit my local police station and ask them for notice regarding my warrant. They told me that there is not any such kind of notice on my name.

Police officer who call me yesterday was abusing and talking very much rashly a unethical behavior (There is a app in my phone which automatically record my calls i have call recording also) i leave my work and visit police station yesterday. Bajaj finance calling person doing mentally harassment and because of this i am not be able to do my work so i am also in loss of financially.

So i have a humble request please stop calling me from these kind of numbers and torturing me mentally i didn't ask for any insurance but if its showing on my end then i will pay 400 issue me noc and also correct my cibl score its a request. If you can help me i will be very thank full to you. If there is no solution then i have no other way expect legal way so i have to go to consumer court but i hope you will solve my problem as soon as possible because i don't want to waist my time and your time.

Let me know if you need any information i have both product noc letters i will send you if you need.

My customer id is 8176809
My contact number [protected]
Email address webark. [protected]@gmail.com

Looking for you response as soon as possible.

Warm regards,
Naresh sharma

My name is Intesab Husain, My Loan ID is 4630CD20801477 My EMI Card No.[protected]. My card is blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th Oct. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

My name is zoheb, My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.my two loaun but less my ac 3 emi 11000extra less my a/c so help mi
3390 is fake amount

Respected concern persona,

My name is shalini, my emi card no. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.

Warm regards,

Shalini
[protected]

Hi,

I am not sure why I am getting such message like "Due to Inadvertent Error - Rs.299 Credited to your account. We shall debit your account for the same on[protected]" from Bajaj Finserv. To which account you have wrongly credited? I didnt get any amount to my SB account. Also, when I tried to contact customer care @[protected], it was full of IVR options and nowhere to register a complaint neither an option to connect to a representativel. Highly irritating option and it was not toll free also. Please contact me immediately to clarify my queries.

I have taken samsung j7 on bajaj EMI card as per EMI amount the installment has to deduct 1600/-Rs and deducted 1847/-Rs extra deducted amount is 247/- as already we have given complaint on your bajaj finserv C.G road branch also given them all necessary documents for close insurance but still i have not received any solution from them.

Request you to please look into this matter and solve out asap.

Please check below mentioned details for my account.

Customer id:[protected]
Name:- Raju Kushwaha

Regards,
Raju Kushwaha
(M) [protected]

Please be aware of Bajaj Finance they can deduct any money from your account any time if you have taken loan with them, they financed my AC Last year, for which I had given them permission to withdraw EMIs from my Axis Bank account. The total payment of which was done and I got a certificate of closure of the Loan. However suddenly today they deducted some money from my account with this detail.

ECS/BAJAJ FINANCE LI/4000CD03221216

Bank says they cannot do anything as it is ECS, I can get the ECS closed, but my money is gone.