Bajaj Finance Complaints & Reviews

Dear Sir,

My name is Arun Kumar.M, ([protected]) i have purchased a product from ur bajaj Finance, and I have cleared the loan. I Have been deposited the EMI AMOUNT before 5th of every month .In the last EMI that the month of OCTOBER-2016. I GOT A CALL from ur loan executive on 15/10/2016 that was technical problem from our side so we coming to collect the EMI amount to ur house. I SAID OK. on the next day that is 16/10/2016 sunday ur executive MR.DANANJAY([protected]) AND MR.PRAKASH([protected]) had come to our house gottigere bannerugatta road. i have paid total amount of Rs.7600/-
( product Emi amount) to ur executive mentioned above presons. In the next day i visited to our bank to enter the passbook . I CAME TO KNOW ur bajaj finance was deducted the amount 700/- rs in my account . immediately i called ur executive persons they told it was mistake fro bajaj finance so give a complaint. So i am requesting u to please refund the amount of rs 600/- which bajaj finance was deducted in my account .

Yours Faithfully
ARUN KUMAR.M
MOBILE NO: [protected]

Sir/ Madam..
I paid amount of 399/- on 2nd october'2016 through BAJAJ Online towards EMI card by ICICI Debitcard. But still this date amount was not refund. Because of failure of send/ issue the EMI card to me. So. i approach and company agent / employ and again paid cash of 349/- by self on 3rd october'2016, due to employ can't accept ONLINE payment. So, plz resolve my problem and refund my online payment.But Baja finance reply with?highlight manually/self payment card details...not highlight ONLINE payment issue

I am using bajaj finserv card for 34 months, my credit limit was 2.5 lakhs, but the bought my limit to about 60000 without even informing me, when they increase the limit they send an sms but now they have decreased my limit, i have maintained a healthy relationship with bajaj finserv, in this three years you will not find a single emi bounce or anything. i went to buy a samsung galaxy s7 cellphone and there my limit was showing just 20000,...

Main Bajaj EMI CARD ke liye apply kya jab woh active hokey mere paas aaya aur mein card leke shopping karney gaya Mobile kharidney inkey outlet mein toh unho card swipe kya aur mail bheja toh waha civil score zero aaya jab civil score zero Ayaa toh inho ne card bnya kaise ...399 online pay bhi kya maine tab reject kar Dena chaaiye koi rply bhi nhi de rahey mail se CUSTOMER ID:[protected]

I'm parvinder Singh my bike no. Cg-04 kv 6437 and I have take a loan from Bajaj finance and every month on 12th installment will be paid. but in this month 11 and 12 will be government holiday thats why I was deposited installment on 13 and your company will bounce my cheque on 12th and from my account 300 rupee will b deducted and now they said that you will pay October month installment with Rs.350 and after that they said we will not give you any thing in written .so, now you tell me how what I do.?

And please you read everything in detail in that image.

From last one week i have been receiving calls from different agents (bajaj finance recover agent).

There was some purchasing done on my brother's document for another person (mr. ashok gupta). instead of calling them they are calling me and keep on harrasing me. i have given all the contact detail whatever they required (my brother (gopal singh negi) - with his contact no.

Iam a married person and do not stay with my brothers from last 10 years. i am getting calls from bajaj finance recovery agency and they are harassing me by giving back to back calls, calling at my office number and at reception and keep on threatening me that they will spread and contact each and everyone in my contact list and on my facebook contacts and ruin my image.

Morevover threatening me that they will keep on harassing me and calling me everyday and spread the rumor that i have took the loan from them for my marriage and now not returning same. i am unable to concentrate on my office work and facing a panic situation everytime. they are using very harsh language everyday.

I never ever had any link with bajaj finance eventhough they are calling on my companies offices. (ridhima - [protected]) is the person who is calling again n again from her mobile or landline no. claimimg that she is calling from bajaj finance & harassing me for no reason i hope you will take action of such kind of behavior.

I am the only earning person for my family and in this way they are ruining my image and creating a serious problem for job. they are not calling or sending the notice to my brother rather harassing me by calling again and again to my office staff. i am requesting you to please look in to the matter and take appropriate action or else i have no choice to launch a police complaint against bajaj finance company.

A quick response on the subject is appreciated.

Regards,
Sajan singh negi,

Dear Sir,
I bought Consumer durable product from Khosla Electronics at Ranikuthi, Tollygunj through the Bazaz Finance Loan Ac no 4100CD24476426. After that we got sms saying that the check has bounced indicating a UBI account no which is not ours. Ours is Citibank. We told this to customer care no numerous times but nothing happened. They have their executives for check payment for the last 2 months to whom we have again given the ECS form and our checks as needed for the ECS. But still after that we are getting the same sms.
EVEN AFTER SUBMITTING OUR PERSONAL DOCUMENTS, THE PROBLEM IS NOT RESOLVED. The name of the executive to whom we gave the detail is Souvik Ghosh on 14th Aug, 17.

STILL WE ARE BEING HARASSED WITH THE PHONE CALLS OF PENDING EMIS AND CHECK BOUNCE FROM A WRONG ACOUNT NO, WHICH IS NOT OURS.

Please take the necessary action. My contact no is [protected] /[protected]

I have purchased a bosh washing machine at bajaj kukatpally. Initial emi i have paid 4500 rs but no where it is shown in the bill. I havecontacted bajaj executivs several times but there is no response.
Even for mails they are not responding.
Cost of the product is 26000 and for 10 emis they are deducting 2600 per month. It's been 3months i am paying this. No one is responding for the initial amount 4500 which i paid.

Regards
R moses krupavaram

To:-

The Bajaj Finance
Pune.

Sub : My request for Stopping the personal loan process - Reg

Sir,
While speaking tele caller informed that 11.79% rate of interest for my loan after sanction the loan the EMI is made for 20% of rate of interest in this regard, I made many email request for stopping the process of personal loan due to High rate of interest. But you are not considered my request and purposely with out my confirmation the payment has been made to my account . It is not a good business ethic which follows by bajaj Finance. I very much regret your institute functions. I tried toll free number on 19/10/2016 on wards but no response and lift the call at your end. It is requested to cancel my personal loan and I ready to repay the amount you deposited in my S/B account. In this regards I requested to immediate reply from your side.

With regards
KANNAIYAN.D
Chennai
[protected]

Dear sir,
Mera naam ajeet kumar saha hai
Mujhe 15 din pahle bajaj finserv ki taraf se call aaya tha home loan k liye jinka mobile no [protected] mr. aryan and [protected] mr. agrawal unhne mujhe loan ka approval letter bhi mail kiya jisme file no: rold-nj49001bf hai.
Aur unhone kaha ki loan ki processing fees aapko pay karni hogi aur f and f service ka account no diya account no [protected] ifsc no alla0212875 hai.
Approval letter sahi hoga soch karr mene fees bhi pay karr di
Lekin abhi tak bajaj finserv ki taraf se koi positive reply nhi mila aur na hi wo costumer care executive call pick karr rahe hai
Mene total 20000/- pay kiya hai.

Aapse nivedan hai ki meri is problem ka samadhan kare

Ajeet kumar saha
[protected]
[protected]@gmail.com

Sir,

This is to inform you two months back I have applied for a home loan and one home loan top up to your bank. In time of collecting documents, the collection boy Mr Aniruddha promised several time line regarding Disbursement of the amount and the proceeding.

But none of the time line was maintained after that.

Although I have received my Home loan cheque and half amount of home loan top up, but in spite of submitting all the documents on 30th September and after that NOC from Tata Capital on 13th October, ( as my previous banker was Tata Capital)‎, I am yet to receive my top up cheque of rest amount.

Since 30th September Mr Mahendra, who is the manager of Mr Aniruddha keeping me dark regarding my cheque status.

I would also like to mention that although my home loan has been transferred to Bajaj from Tata Capital, Bajaj has mot's kept any trace of the documents they are suppose to receive from Tata. Myself from my own collected the documents from Tata Capital and given to Bajaj finance on 30th. That day also Mr Mahendra assured me several times that I will get the cheque the day I will submit my NOC.

Still I am in dark regarding the cheque status of mine. In last 3 days whenever I called Mr Mahendra to know the status, he disconnect my phone and send me a sms that he is busy in meeting.

I would request you to kindly check my profile and introspect that is it the right way to treat a customer who is in need and already one EMI of full amount of home loan top up is taken on October first week.

Furthermore this is to inform you the same person Mr Mahendra previously was in Bajaj Personal Loan department. In the month of February I have taken one personal loan also from Bajaj. That time also he has given bluff to me and added a term policy of Rs 2 Lacs( premium amount)‎ without me Consent. When I have contacted him after getting the information, he assured me that he will cancel the policy once it will 2 months old. And requested to call me after 2 months. But when from the month of April I was calling him for cancellation of the policy the same behaviour I have received from him. Then I directly contacted HDFC life to cancel the policy. They have deducted Rs 1 lacs 16 thousands and returned the rest amount to me. I am feeling insecure the same kind of treatment I may be get this time also. And surprisingly when I have written to your customer care several time none of you bother regarding the person.

Kindly look into the matter and suggest me what to do.

All details are given below -

Home loan A/c no -410SHL27157820
Home Loan Top up A/C no - 410SHL26979156
PL A/C No -410SPF19875449
Phone Number of Mr Mahendra - [protected]
Phone Number of Mine - [protected]/ [protected]

Regards,
Amartya Moitra

Respected Concern Persona,

My name is Sumit Ram, My experia id 29593365, My EMI Card No. [protected] and my card limit is 35000/- I trie To purchase a moto g4 plus then i recieved a massage of my card is blocked and card limit is 16000/- . My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. . This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call.

Kindly resolve this issue.

Thanks.

Sumit Ram
[protected]

When i tried to login with my experia id is 8691802. I have noticed as follows :

Dear ceelam rajesh,
Since this is the first time you're logging into your account, you'll need to confirm the following details in order to proceed. These details will help us know you better and also enhance your online privacy by doing this one time check.

Whereas emai id also wrongly showing as [protected]@gmail.com instead of my email id - [protected]@gmail.com.

Mobile number is showing correct

I have been trying to access my Bajaj Finance account details.
I have two of them mapped to my mobile number, but when i try logging in the page keeps showing an error - service unavailable.
I tried calling the customer service numbers but there is no answer.
One of the accounts is being used fraudulently and i need to shut it down as it is affecting my credit score.
how can i do that, when i cant get in touch with anyone or when the details provided to me by Bajaj Finance doesnt work?

I enquiry about home loan and my Emi card card limit so please call me my number [protected] so please give call or feedback on mail i can not contact customer care so please arrange contact of customer care so i can solve my problem . so i request to solve my problem. i have also not know my credit limit so i request to you konw my blance detials so please arrange contact.

Hello Team,

I am getting more than 10-15 calls from Bajaj Finance for loan. And its too annoying . I dont need any loan. These calls start from morning 9 and wont end till night 9 which is too disturbing when someone is working or attending some important meetings. I have tried telling the Bajaj finance guys to deactivate the calls but no one has worked on my problem. And if i require I will contact you on my own. Kindly DEACTIVATE the calls.

Dear Concerned,

This is to bring to your kind notice that I have specifically mentioned the executive of not being interested of taking the extended warranty.
But to my surprise I see in this trail mail that he has added the same.
I am not interested of the extended warranty and I am sure the sales personnel of Bajaj have forged my signature.
If so I will be bound to go to the Consumer Forum for the same.
Please do the need full as I am not interested for the extended warranty.

Regards,
Francis

Sir,
i am a valuable customer of you.When your client met me to promote this product professionel flexi loan, he assured me any insurance will not be made for this product, and the processing fee is one time only, a gift voucher will be given for worth 25000rupees.
but without my knowledge 4oooo rupees was charged for insurance.gift voucher not given.this is just 2 weeks gone from the day of loan amount dispense i want close the loan immediatlyready to pay .2 wk interest for the dispensed amount.
my lan no is 458PFR 28186377
EXPECTING UR CO OPERATION

I have recived call from[protected] lady saying she calling fro consumer court and that complaint has been registered against me, if i want to know more than contact mr. R. K. Sharma advocate. No:- [protected]. My issue is that before this call i have never received any call from any one to inform me about. Cheque bounce chargers need to pay by me if they contacted me and i said no for payment them they have right to take action against me, but without any prior communication they just cant harase public and threatened them to take them to court fro just 350 rupees only. Even after paying full loan amount. If i want to do wrong the could have not pay the loan not just penalty charges. So my complaint against them if that they are recovering. Methods are unethical and againt law.
Please take action against these people harassing normal people infore them first if then also they dont pay then take action dont threaten them its blackmail even when its company's fault take actions againt such groups threatening customers/consumers for unknown mistakes. Without prior notice.

I had a Bajaj EMI Card, with credit limit of more than 1lac. I took a Samsung S6 Mobile for Rs.36000/- on the EMI card. After few days the card has been blocked without informing me. I felt so insulting in the store where I tried to use the card for another purchase. I pay my emi on time, even then you guys have done this. I very disappointed with Bajaj EMI Card, as they are not customer friendly.
Very UNHAPPY Customer.

Mukhtar Bhamla
Cust ID : 22569301