Bajaj Finance Complaints & Reviews

Hi, this is Bhagyaraj, taken personal loan which is 1.2 lakh because of executive of loan representative forced to avail the loan.

Continuly paid three months emi without any delay. Due to certain health unable to pay only one month

Even I requested very pleasantly yo executive to give time for payment but your executive used abusive language all the time and harresed whole august month

Even blackmailed me will cost home with team and all managers will collect payments at any cost where I was not at home, hence warned my parents for payment and also used to write mail extremely warnings only for one month due

And finally warned my parents and collected 7000 RPS of emi of one month instead of 5200 RPS

I would like register police complaint for frauded doing and harresment and pristage issue by visiting my home

And also executive of yours even visited home informally and very sarcastic way casually without any I'd proof and in no business hours and used to tell his differently all the time on mobile conversation and cheat me with calling different different numbers and names
Name pamu Bhagyaraj,
Cell [protected],
Uppal,
Hyderabad

Dear sir ., i bought a triple door refrigerator at financefrom whirlpool company. i was used that freeze only 25days, becoz after 25 days its freezing system was fully damaged. and my according that product is not good.so i was complaint in whirlpool company for refund.
then company accepted my request for refund and now the company giving me a refund. but they are taking the orinal documentsof freeze. they are not agree to take the NOC paper.
now i humble requested you that please give me the original papers by which i could take refund from company and i also agree to pay your left installment.
please accept my request .
thanking you.

We have made a purchase of LG K10. Mobile phone at poorvika mobile store on 0% interest rate . The cost of mobile phone is 13200 and it was informed that for 7 months the emi will be collected from our account at the rate of Rs 1886 per month. Now we are getting sms from your end that the first month emi of 2143 will be debited to our account which is about 850 more than the actual emi. Kindly clarify the same also we have not accepted any insurance etc. Loan account number 404DPF25594478

This is regarding Personal Loan where it was intimated that there are no foreclosure and Part Payment charges. But still when I went to close the Personal Loan from Bajaj Finance. They charged about 4% of the full amount.
After several email threads with them there was no refund from them, as well this foreclosure charges are included since 1st July 2016 as per current policies which was not intimated to existing personal loan holders.
Please find below attached emails and other Loan Docs. Please assist further since this kind of deceiving others needs special attention.

Name: Banwari lal kabra
EMI card no.: [protected]

I want to take Hp notebook 15 ay019tu on EMI from bajaj finserv
But i am unable to take ever i have the loan amount 28000 rs. In my EMI Card.your bajaj finserv agent also could not help me out.
Your site business bajaj finance did not work properly. It not showing the manufacture name so i am unable to processed it further.

Pls help me out from this problem.
Or refund me back my 350 rs for EMI card service.

Hi,

Date of Incident - 01/09/2016 - 02/09/2016
Client Number[protected]

Am a consumer who had opted for Bajaj Finance Loan, who was serving the EMI Schedule on time. However in my professional life, I started with my own venture which is over 7 months now. Being a new venture like everybody I was also experiencing downfall due to which I was unable to make last 2 EMIs. I am trying to buy some time to clear but people from Bajaj are "Threating saying we would visit your friends or relatives place and create issue, once we create issue then by default I will arrange for funds". It is humiliating and experience is weird. I understand that I am liable to pay the amount and I will pay, but buying time for same has been difficult and their calls and way of communication makes me feel that am a criminal.

I do not have any personal issues with Bajaj Finance, they have helped me when I was in need, but the employees "especially collection Team is creating nuisance about the brand.

I had to refer to google to understand what are my rights of Defaulters

Table1. The following is a table showing key timelines of the loan default and recovery procedure:

Situation

Time Allotted
Total notice period banks legally need to provide before initiation of recovery procedures - 60 days
Number of days before an overdue loan account is classified as NPA (non-performing asset) - 90 days
Number of days by which the bank is required to respond to defaulter’s objections regarding repossession notice - 7 days

Am sure this will help somehow and somebody may be benefited out of this Harassment.

Sameer

I bought an washing machine with a invoice amount of Rs.27800/- But the EMI you have sent to me in message was Rs.2980. but the statement in your portal shows Rs.2800 for 10 months Due date is on 5.9.16. I need a immediate reply.
It has to be corrected within 5.9.16. Otherwise I have to go for consumer court.
Name -V.Suguna
D.O.B-5.6.71
Mobile -[protected]

Im mahesh mulaye.EMI CARD NO-[protected]..I rcv policy DOCKETS with cashles card bt I send email for cancelation but im mention b4 cancelation cal me den cal frm ur team but I do not told policy cancel but ur guy very rudely talking n without my permission cancel my policy n without hii-bye disconet cal .my policy no-OG-17-[protected].pls cordinateme fast for reissuing policy in same benifits im agree for all rules terms n conditions..

Dear sir,
I have taken unsecured loan of rs 22.87 lakhs from bajaj finance vide loan a/c# [protected] in feb.2016. This was a preapproved loan conveyed on telephone by bajaj finance. Next day co"s executive visited me, took my signature on a simple application form and after two days loan amount was disbursed without my approval/agreement on few issues such as rate of interest and processing fees.in fact this was my second loan from bajaj finance, my first loan was taken about 6-7 ago & foreclosed in dec.2015. So based on my performance, they offered on telephone preapproved loan with no documentation which they disbursed in haste. I objected and offered to return the loan because they overcharged interest @17% & processing fee of 2%. I told them this was not promised to me at time of filling the form which was not completely filled in my presence. This is normal practice by almost all banks of not to fill up loan application form while taking signature. I have not faced any issues on this account with other banks so far. When i had taken my 1st loan from bajaj finance last year, i found several hidden charges debited to me which they subsequentely refunded to me when i objected & told them i will complain to rbi. They made several refunds last time. Now again they have debited few charges on account of emi card & credit vidya fee & insurance cover thrust on me. They first refused to refund these hidden charges, but now have started refunding few of these charges when i told them i will report the matter to rbi. But the main issue is why such a high processing fee is charged with no documentation on preapproved loan and without my concurrence. This must be streamlined for all financial institutions. I will forward all emails i have exchanged with bajaj finance tomorrow.
Look forward to your intervention to resolve this issue because i do not want these fin. Institutions to fleece customers.
Thanks & regards,

Ajay kapur
C/o golf destination
Email [protected]@gmail.com
Mob. [protected]

Sir, I Purushottam Jambhulkar paid the last installment of my consumer Loan Rs. 3123/- through paynimo on 16.08.16 as per your message.
I Have received a Acknowledgement from paynimo Ref. Id No.[protected].. My Loan Account No. is 4780CD10166409. But according to your local office this amount is not shown paid and they are treating it outstanding towards me.
So please check and look into the matter immediately.
Thanking you.
Yours faithfully,
Purushottam Jambhulkar

Sir

I am gettting marketing calls from bajaj finance almost twice a day even after registering do not call registry. This company does not honour this and i had made several complaints against this company to my mobile operator to take action against bajaj. But still no use. I want bajaj finance to stop making marketing calls/sma to my number [protected]

Thanks
Sabu

I got a call from your executive regarding Personal Loan on 23, August 2016.
From that day i don't get any update on my personal loan & Yesterday i got a massage saying " Your appointment has been schedule on 26/08/2016 at 12:00 hrs. Our team will connect with you." Today is 27 August. Can you help me for that

Name : Nitin Ghaytidak
Contact : [protected]
Email : ni3.[protected]@gmail.com

I want to know what is this way of a behavior of such a renowned company, your collection agents are so pathetic, such cheap behavior was expected out of bajaj finserv, My registered mobile number is all i can share as i dont have the loan id with me 6143 and my email address is [protected]@hotmail.com. I keep getting calls from the collection agency stating that i will be pulled off my house and my things will be thrown out of my house and all sorts of possible irritation. I am a single mother, i unfortunately met with an accident last year around the time i was setting up my new house with my son who was 7 years old then and i was working with Dell and due to my injuries i could not resume to work and lost my job and could not employ myself due to my health condition and i had changed my house and my bank account was useless if i was not getting my salary which is obvious as i was unemployed and i discontinued using 3 phones at a time and stuck with on number which was sufficient to be on the bed in various instance i have tried contacting bajaj finserv after few months regarding the loan i had taken but have been unsuccessful, and recently some one from baja finace contacted my sister i dont know how on her new phone number, and threatened her that she will be taken to jail, that caused enough damages to my relationship with my sister and i called police guy and realized he was not a police man at all, because i am aware of who the police are in the station by my house as i live close to the police sation, this week on wednesday and thursday i have been talking to the so called bajaj finserve advocate who threatens to file a case and bring me on the street thats his wish and i realized this guy was not an advocate because he told me he works for bajaj finance and later told me he was an advocate. i knew the person was from bajaj finance hence requested to refinance my loan and i can start paying and pay the full amount but he denied and continued to harass me and threaten me of pulling all the things out of my house i am not able to get in touch with bajaj finance team please some one get in touch with me as none of the delinquency is intentional i would like bajaj finance to forma refinance and i would like to pay the entire loan back to you or if you wish you come and take the product( a Bed and a Sofa) that was financed against and pay me back what i have payed as down payment. I want a solution. ASAP.

Dear bajaj team

mane bajaj se finance karway tha 25th ausgust ko led TV 43 inch ka jb mane bola ki main product khud lejaraha hun to bola nhi hum deliver karwayeneg apke address pe main agree hogya uske liye but jb deliver hua to product galat delivery kiya dealer aur ab dealer badtamizi kar raha hain lg company ko phn kr raha hun to company bol raha hain dealer hi resolve karega ye case so main iss loan ko avi just hold &hun disput krna chahta hun becuse i get riped from dealer

my mobile number is : SF Id SF44154965


company name: kay dee audiovisiona pvt ltd
address: b-1/36, sector - 18 noida 201301
product name: lg led tv 43LF513A

please disput this case just hold this loan til clear case pleas becuse i got fraud from this company with product


Thanks

A year back i bought 2 Split Daikin A/C's and the Bajaj guy offered Extended warranty which would work as an extended warranty for both Air conditioners. However, after the warranty ended I contacted bajaj Allianz on the Toll Free no.[protected] to book an engineer visit for service which they confirmed by stating "engineer will visit within 2-3 days and gave their vendor contact number. So I contacted their vendor for Engineer visit and was advised there will be around Rs.500/- visit charge which I wasn't told by their salesman Sargam Electronics, reseller store, that was the time where I felt cheated still I wanted the air conditioner to be fixed so asked for engineer visit which took almost 10days for the engineer to visit and diagnose the issue. That was an awful experience with bajaj allianz team and since, I had to reach Bhuvnesh, Regional manager|North Zone and Vishal, Branch Head| Pune to get their engineer visit, though that took around 10days. I thought and considered that as an exception.

However, they proved themselves and their quality of service again as I asked for engineer visit on 20th Aug, 2016. Again I've been advised for 2-3days for technician visit but awaiting technician/ engineer visit for the service of the air conditioner. By taking reference from 1st awful experience with Bajaj Allianz I preferred following up with the regional office on contact no.[protected] on 22nd Aug, 2016 and their executive advised the engineer will visit next day by evening which was supposed to by 23rd aug, 2016. Today, when I called their Toll free number as the regional office's number wasn't responsive. So, the call was attended by Ms. Razia(Coimbatore branch) advising about the date complaint was registered and number of days to days to be taken for engineer visit. Rather taking an appropriate action and contacting the regional branch to check for engineer visit.

I am Bhupender Jain and my no. is [protected]. I am getting around 5-8 calls daily from series +91140082xxxx, +9114096xxxx, +9114093xxxx, +9114098xxxx, +91140xxxx till now of. Even after Telling your call center executive to remove my number for your IVR calling system still getting call all day. i am very irritated with your call requesting for Personal loans. Please stop calling on my number ; else I may have to move to consumer court.

I am frustrated of the phone calls and sms from Bajaj Finance company.
Last year i bought a television with bajaj finance and from then they are giving me daily 5 to 6 calls to avail personal loan which i am not interested. That too this is automated call and with different phone no's .
Apart from the phone calls i have 2 more complaints to be lodged on them
1) Recently i received a message with health insurance been taken which i am not aware Some how there was an option to cancel .but no idea whether it is cancelled or not. In future if any amount got debited then only i may be knowing.
2) Also they have sent a message that i have availed credit card and for that maintenance charge 99 will be deducted from the account. This is fraud what they are doing . I dont have any bajaj finance card then why i have to pay for it.
I kindly request to take action to stop receiving phone calls from them in future also they are doing some fraud request to stop those.
My phone number :- [protected]

I am receiving calls from Bajaj finance for personal loan offers. I have registered my mobile no. for DO NOT DISTURB in bajaj finance even after that i am receiving calls from them.

please do not call me. I DONT NEED any personal loan or any offer call from you.

Kindly, take my words seriously otherwise, I will surely take some legal action against you.

To the,
Bajaj finance
Subject- In need of NOC.
Dear sir.
This kind to inform you that I sanjeev shah, is in need of NOC of my bike bajaj avenger. As my EMI is been completed so kindly issue the NOC. registration no- JK02BF6753, registered mobile no - [protected],
Name- Sanjeev shah
Bike- bajaj avenger
Loan no-L2WJMU03056854.
Contact no- [protected].

Sir in my cibil record there is a entry of bajaj finance stated that i am a defaulter as per my knowledge i have not taken any loan from your organisation nor i am a co applicant for any loan .
My cibil control number is [protected]
I am facing lot of problem because of your mistake . Its a complete haressmet.
Kindly look into matter and reslove it as early as possible