Bajaj Finance Complaints & Reviews

Hi, there is a debit to my account on 26 August for EMI card issued by Bajaj Finance which I never asked for.

I had taken consumer goods loan twice (once in 2010 & again in 2014). on that basis you guys simply assumed that, I would go for another loan and issued a card and charged my account. Charge Reference number - BF[protected] and customer id - 4123575, amount charged - INR 99. this is an order that you buggers must refund this money.

I bought i-phone through the bajaj finserv scheme. I have 3 emi so far .Still i didnt recieve any emi card . I couldnt even conact with any customer service. they have give the customer support no. but no one will speek to us .From our (customer side) there is no way to reach bajaj finserv but from their side (bajaj finserv) they have all such proof o[censored]s . Also wen i when I went to bajaj finserv office, I noticed lots of conflicts with the customer and Bajaj finserv staff. there are lots of issues like (changing the interest rate, changing the emi amount, deducting high amount which is not the actual one, without informing customer. I dont all these things are done by bajaj finserv or happening because of carelessness of staff working over there.
But wat ever it may be, bajaj has to take responsible for each and every problems. So i request Bajaj finserv to take remedy for such problems.

On 31 August 2016, i log complaint to bajaj for issue with my spilt AC wall mounting bracket have been broken, So i log a complaint (OC[protected], After a week no one response so again i had call with tollfree extended warranty they had given me claim department number and ask me to call to them.
After long Chase with claim department finally a technicians have visited and taken photo of spilt AC of broken part and he told us will update you on tommarow, after two days techician have call me and said that broken part will not cover under warranty.So I want know what is parts and service cover under extended warranty for my split AC.

At time purchase of extended warranty, they convince us that they cover all parts.So now i think i got cheated.
And service and call co- ordination is very very BAD.No one care or even responses.

Sir,

I just wanted to stop my 1 years warranty emi & kindly refund my amount on my account what you detected from my account. Because i was not take this warranty its by mistake started from your side
so kindly help me to stop the amount of emi 129 for 1 years warranty and refund rs 1161 to my account. My BFL loan details are -
Name - Akash B. Bire
Deal id - SF28275003
Mob. - [protected]
LAN NO. - 406EWC17268699
Amount - 1161(EXT. WARRANTY AMOUNT DEDUCTED BY YOU TILL DATE)

and my account details are mentioned in this Bfl loan . so kindly stop dedecting ext. warrenty amount from my account and refund the amount on my account.

regards
Akash B. Bire
Nagpur
Mob no-[protected]
alter. no.[protected]

Kindly provide me all saction letter in my mail_id abhishek1.[protected]@gmail.com my account no 4020CD26690467 and what ever regrding this dox as given by you kindly provide the same

i have taken a loan from your company to have purached refrigerators in LG store from chinwad pune

and alreday i have 4 installment paid at the time of my loan scantion so, kindly provide the letter with all stallment .

Hi i have purchase a bajaj pulsar 180cc and i have cleared a loan full but now i got message from bajaj finance i have to pay 350 for no objection certificate
i have loss Bajaj finance accountnumber please let me no my account number

thanks/regards
manjunatha.s
[protected]/[protected]

registered mobile number -[protected]

mail id- [protected]@gmil.com...

Hi, this is Bhagyaraj, taken personal loan which is 1.2 lakh because of executive of loan representative forced to avail the loan.

Continuly paid three months emi without any delay. Due to certain health unable to pay only one month

Even I requested very pleasantly yo executive to give time for payment but your executive used abusive language all the time and harresed whole august month

Even blackmailed me will cost home with team and all managers will collect payments at any cost where I was not at home, hence warned my parents for payment and also used to write mail extremely warnings only for one month due

And finally warned my parents and collected 7000 RPS of emi of one month instead of 5200 RPS

I would like register police complaint for frauded doing and harresment and pristage issue by visiting my home

And also executive of yours even visited home informally and very sarcastic way casually without any I'd proof and in no business hours and used to tell his differently all the time on mobile conversation and cheat me with calling different different numbers and names
Name pamu Bhagyaraj,
Cell [protected],
Uppal,
Hyderabad

Dear sir ., i bought a triple door refrigerator at financefrom whirlpool company. i was used that freeze only 25days, becoz after 25 days its freezing system was fully damaged. and my according that product is not good.so i was complaint in whirlpool company for refund.
then company accepted my request for refund and now the company giving me a refund. but they are taking the orinal documentsof freeze. they are not agree to take the NOC paper.
now i humble requested you that please give me the original papers by which i could take refund from company and i also agree to pay your left installment.
please accept my request .
thanking you.

We have made a purchase of LG K10. Mobile phone at poorvika mobile store on 0% interest rate . The cost of mobile phone is 13200 and it was informed that for 7 months the emi will be collected from our account at the rate of Rs 1886 per month. Now we are getting sms from your end that the first month emi of 2143 will be debited to our account which is about 850 more than the actual emi. Kindly clarify the same also we have not accepted any insurance etc. Loan account number 404DPF25594478

This is regarding Personal Loan where it was intimated that there are no foreclosure and Part Payment charges. But still when I went to close the Personal Loan from Bajaj Finance. They charged about 4% of the full amount.
After several email threads with them there was no refund from them, as well this foreclosure charges are included since 1st July 2016 as per current policies which was not intimated to existing personal loan holders.
Please find below attached emails and other Loan Docs. Please assist further since this kind of deceiving others needs special attention.

Name: Banwari lal kabra
EMI card no.: [protected]

I want to take Hp notebook 15 ay019tu on EMI from bajaj finserv
But i am unable to take ever i have the loan amount 28000 rs. In my EMI Card.your bajaj finserv agent also could not help me out.
Your site business bajaj finance did not work properly. It not showing the manufacture name so i am unable to processed it further.

Pls help me out from this problem.
Or refund me back my 350 rs for EMI card service.

Hi,

Date of Incident - 01/09/2016 - 02/09/2016
Client Number[protected]

Am a consumer who had opted for Bajaj Finance Loan, who was serving the EMI Schedule on time. However in my professional life, I started with my own venture which is over 7 months now. Being a new venture like everybody I was also experiencing downfall due to which I was unable to make last 2 EMIs. I am trying to buy some time to clear but people from Bajaj are "Threating saying we would visit your friends or relatives place and create issue, once we create issue then by default I will arrange for funds". It is humiliating and experience is weird. I understand that I am liable to pay the amount and I will pay, but buying time for same has been difficult and their calls and way of communication makes me feel that am a criminal.

I do not have any personal issues with Bajaj Finance, they have helped me when I was in need, but the employees "especially collection Team is creating nuisance about the brand.

I had to refer to google to understand what are my rights of Defaulters

Table1. The following is a table showing key timelines of the loan default and recovery procedure:

Situation

Time Allotted
Total notice period banks legally need to provide before initiation of recovery procedures - 60 days
Number of days before an overdue loan account is classified as NPA (non-performing asset) - 90 days
Number of days by which the bank is required to respond to defaulter’s objections regarding repossession notice - 7 days

Am sure this will help somehow and somebody may be benefited out of this Harassment.

Sameer

I bought an washing machine with a invoice amount of Rs.27800/- But the EMI you have sent to me in message was Rs.2980. but the statement in your portal shows Rs.2800 for 10 months Due date is on 5.9.16. I need a immediate reply.
It has to be corrected within 5.9.16. Otherwise I have to go for consumer court.
Name -V.Suguna
D.O.B-5.6.71
Mobile -[protected]

Im mahesh mulaye.EMI CARD NO-[protected]..I rcv policy DOCKETS with cashles card bt I send email for cancelation but im mention b4 cancelation cal me den cal frm ur team but I do not told policy cancel but ur guy very rudely talking n without my permission cancel my policy n without hii-bye disconet cal .my policy no-OG-17-[protected].pls cordinateme fast for reissuing policy in same benifits im agree for all rules terms n conditions..

Dear sir,
I have taken unsecured loan of rs 22.87 lakhs from bajaj finance vide loan a/c# [protected] in feb.2016. This was a preapproved loan conveyed on telephone by bajaj finance. Next day co"s executive visited me, took my signature on a simple application form and after two days loan amount was disbursed without my approval/agreement on few issues such as rate of interest and processing fees.in fact this was my second loan from bajaj finance, my first loan was taken about 6-7 ago & foreclosed in dec.2015. So based on my performance, they offered on telephone preapproved loan with no documentation which they disbursed in haste. I objected and offered to return the loan because they overcharged interest @17% & processing fee of 2%. I told them this was not promised to me at time of filling the form which was not completely filled in my presence. This is normal practice by almost all banks of not to fill up loan application form while taking signature. I have not faced any issues on this account with other banks so far. When i had taken my 1st loan from bajaj finance last year, i found several hidden charges debited to me which they subsequentely refunded to me when i objected & told them i will complain to rbi. They made several refunds last time. Now again they have debited few charges on account of emi card & credit vidya fee & insurance cover thrust on me. They first refused to refund these hidden charges, but now have started refunding few of these charges when i told them i will report the matter to rbi. But the main issue is why such a high processing fee is charged with no documentation on preapproved loan and without my concurrence. This must be streamlined for all financial institutions. I will forward all emails i have exchanged with bajaj finance tomorrow.
Look forward to your intervention to resolve this issue because i do not want these fin. Institutions to fleece customers.
Thanks & regards,

Ajay kapur
C/o golf destination
Email [protected]@gmail.com
Mob. [protected]

Sir, I Purushottam Jambhulkar paid the last installment of my consumer Loan Rs. 3123/- through paynimo on 16.08.16 as per your message.
I Have received a Acknowledgement from paynimo Ref. Id No.[protected].. My Loan Account No. is 4780CD10166409. But according to your local office this amount is not shown paid and they are treating it outstanding towards me.
So please check and look into the matter immediately.
Thanking you.
Yours faithfully,
Purushottam Jambhulkar

Sir

I am gettting marketing calls from bajaj finance almost twice a day even after registering do not call registry. This company does not honour this and i had made several complaints against this company to my mobile operator to take action against bajaj. But still no use. I want bajaj finance to stop making marketing calls/sma to my number [protected]

Thanks
Sabu

I got a call from your executive regarding Personal Loan on 23, August 2016.
From that day i don't get any update on my personal loan & Yesterday i got a massage saying " Your appointment has been schedule on 26/08/2016 at 12:00 hrs. Our team will connect with you." Today is 27 August. Can you help me for that

Name : Nitin Ghaytidak
Contact : [protected]
Email : ni3.[protected]@gmail.com

I want to know what is this way of a behavior of such a renowned company, your collection agents are so pathetic, such cheap behavior was expected out of bajaj finserv, My registered mobile number is all i can share as i dont have the loan id with me 6143 and my email address is [protected]@hotmail.com. I keep getting calls from the collection agency stating that i will be pulled off my house and my things will be thrown out of my house and all sorts of possible irritation. I am a single mother, i unfortunately met with an accident last year around the time i was setting up my new house with my son who was 7 years old then and i was working with Dell and due to my injuries i could not resume to work and lost my job and could not employ myself due to my health condition and i had changed my house and my bank account was useless if i was not getting my salary which is obvious as i was unemployed and i discontinued using 3 phones at a time and stuck with on number which was sufficient to be on the bed in various instance i have tried contacting bajaj finserv after few months regarding the loan i had taken but have been unsuccessful, and recently some one from baja finace contacted my sister i dont know how on her new phone number, and threatened her that she will be taken to jail, that caused enough damages to my relationship with my sister and i called police guy and realized he was not a police man at all, because i am aware of who the police are in the station by my house as i live close to the police sation, this week on wednesday and thursday i have been talking to the so called bajaj finserve advocate who threatens to file a case and bring me on the street thats his wish and i realized this guy was not an advocate because he told me he works for bajaj finance and later told me he was an advocate. i knew the person was from bajaj finance hence requested to refinance my loan and i can start paying and pay the full amount but he denied and continued to harass me and threaten me of pulling all the things out of my house i am not able to get in touch with bajaj finance team please some one get in touch with me as none of the delinquency is intentional i would like bajaj finance to forma refinance and i would like to pay the entire loan back to you or if you wish you come and take the product( a Bed and a Sofa) that was financed against and pay me back what i have payed as down payment. I want a solution. ASAP.

Dear bajaj team

mane bajaj se finance karway tha 25th ausgust ko led TV 43 inch ka jb mane bola ki main product khud lejaraha hun to bola nhi hum deliver karwayeneg apke address pe main agree hogya uske liye but jb deliver hua to product galat delivery kiya dealer aur ab dealer badtamizi kar raha hain lg company ko phn kr raha hun to company bol raha hain dealer hi resolve karega ye case so main iss loan ko avi just hold &hun disput krna chahta hun becuse i get riped from dealer

my mobile number is : SF Id SF44154965


company name: kay dee audiovisiona pvt ltd
address: b-1/36, sector - 18 noida 201301
product name: lg led tv 43LF513A

please disput this case just hold this loan til clear case pleas becuse i got fraud from this company with product


Thanks