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Bajaj Finance Complaints & Reviews

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Updated: Jul 17, 2025
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H
Harrish Bangera
from Mumbai, Maharashtra
Nov 22, 2015
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Address: 400067
Website: www.bajajfinserv.in/finance/customer-service-head.aspx

I don't know how long i have to suffer with you guys specially your shameless collection /debt agencies. This time they have made a height and i don't know how many complaints i have registered with you all. I would also like to add this complaint to my lawyer regards to the mental harassment and humiliating behavior continuously. It was a Sunday 22 November 2015 at 4:30 pm i saw approx constant 5 missed calls on my phone. and happen to visit my home after a long official trip. what i here from my parents that this bajaj collection guy happen to be visiting my house without my knowledge twice in a week and asking for the payment for this month which was rejected due to insufficient funds. I agree the fact the payment is pending and has to be paid which i always do whenever such event occurs. And i also agree you have set of rules and process if the payment not received in speculated time but i really dont understand under what grounds does the collection guy comes in picture and goes to my neigbhour and shares my account information and also asks them to inform me to pay my debts on time .I really dont know under which grounds does bajaj or any organization holds this right to come to my house without my permission and harass my parents and neighbors. This is not the first case here . in my tenure with you guys since last year i have experienced 5-6 times unwanted and unacceptable practices which i always highlighted but still no change. I believe mansi patel here (customer service manager) has witnessed my grievances and always promised that the level of service shall improve but frankly there is nothing she could do either because i feel the bajaj finance management itself want its customer to harass. hence you guys have least control over this in-disciplined and uncultured collection agencies. They work like rats and keep chasing you until you forcefully shoot a mail and get away. I have so many instances which i feel will barely fit this email. This time its very much clear that i have my few installments to go which was my last product via bajaj finance. however i am here by noting that i shall not release any payments to bajaj finance and also claiming a severe compensation for the time and time harassment continued. Today, will be calling this number [protected], is the person who visiting my house disturbing my old parents and take his case to higher authorities or probably a nearest police station to show him how to behave in front of senior citizen. Your turn around time for such issues is really rigid and insensitive.hence i have no choice proceeding with my fundamental rights to take severe action on this issue. I again appeal everybody here if this concern is not resolved in given time then i have to take media assistance to voice out all the issue i have so far experienced however forgiven considering as a human error. but this its not so.
This is to inform that we had taken one bushiness form you vide Loan A/c No-402PSB07114085 in the month of January 2015. Basically we are a Government consultant.We had taken this loan for our working capital requirement as we are not getting the payment form the Government clients in time.

We have cleared all the EMI form February 2015 to April 2016. Due to certain financial problem the MAY-2016 EMI is not cleared.We have informed your collection executive that we are expecting our payment form the client and will clear the EMI by the end of this month along with what ever interest and penalty by NEFT only.

In spite of this message your collection executives are calling me and my office staffs frequently everyday. We are receiving around 30 to 40 calls every day. Even if one your executive by name Mr. Prem cell No-[protected] has visited my office and rudely spoken to my staff demanding immediate cash payment.


Even though my Accountant informed him that I am out of station and will clear the EMI once I back to pune by Wednesday i.e.01.06.2016. he has gone to my residence and made a lot of argument and spoken very rudely to my wife. He also demanded from my wife cash payment and sat at my house for one hour. You know very well that as per the income tax rule cash payment over and above of Rs.20, 000/- is not allowed.

For your kind information we had taken business loan form so many other banks but never have experienced this type of harassment.


Bajaj finance is the only service providers that they never respect the customers. Your collection agents never try to understand the customers problems. Hope this is the general problem faced by many customers in real life.

Any way we request you to kindly advice your collection executives to speak and behave in a professional way in future, otherwise we will clear your balance amount and close the loan account in the next month.

The CCTV footage of your collection executive visiting my office is attached herewith for your reference.

Regards
T Ravishankar
CEO
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    A
    amarsingh
    from Mumbai, Maharashtra
    Nov 21, 2015
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    Address: 380009
    Website: bajaj

    Hello, Very frequently your executive call me and tells about the available finance scheme. But I do not want any financial services from BAJAJ and even I am communication the same to them, they are repeatedly calling me from different different mobile numbers...now even i am disconnecting there call once they tell us that they are from Bajaj Finance, then also they do repeatedly calling...what the nonsense behaviour they have...now I had activated full DND, now onward if I will get the call, I will screw the happiness of BAJAJ...that is for sure...will suit a claim ... Regards, amar
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      P. Bhoopathy
      from Chennai, Tamil Nadu
      Nov 18, 2015
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      I am P.Bhoopathy, i had advance booked Rs.2500 of Sony LED TV at Keelkattalai Branch on 07/11/2015 through Bajaj Finance or Capital 1. But there is not approval of finance. I asked branch manager to return my refund amount of Rs.2500/-. He told directly credit on your account, but not credit on my account. Again i call to manager mobile phone there are no response. Then he given one cheque he mentioned initial of my name P. Bhoopathy, he mentioned R. Bhoopathy. Nearly 15 days daily he told tomorrow. There is very poor service in your branch of Keelkattalai. i request to return of my refund amount.
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        P
        Patil Pramod Sudam
        from Delhi, Delhi
        Nov 18, 2015
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        Address: 411003
        Website: www.bajajfinserv.in/finance

        It looks like bajaj finance is the worst organization i have ever seen, i have been communicating on [protected]@bajajfinserv.in every day with new number calling on my mobile, it is told to me that bajaj finance does not authorize their employees to call from mobile but i keep getting calls from several mobiles daily, have already communicated not to call and I am assured that the calls will not come again however there is no relief, i am determined to file complaint against them with a compensation of 1000000 rupees for calling on my mobile
        Nov 18, 2015
        Updated by Patil Pramod Sudam
        Added [protected]@bajajfinserv.in. Press backspace to remove.

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        Calls on my mobile
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        [protected]@bajajfinserv.in [protected]@bajajfinserv.in via env.etransmail.com

        Aug 28

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        As discussed with you on call [protected], as you said that you are getting pl offer calls from land line as well as from mobile.

        But we have checked from our concern team that there is no pl loan offer for you. And if still you are getting calls for pl loan offer,

        So request to you to provide us the numbers and content too. So that we can assist you further.

        For any further clarifications, please write to us at [protected]@bajajfinserv.in

        Bajaj Finserv assures you its best service, always.
        Yours sincerely,

        Bajaj Finance Ltd.


        [protected][protected][protected][protected]

        Hello Team

        I am everyday getting calls from bajaj finance regarding personal loans
        requirement, on numerous occasions I told not to call again but the calls
        are not stopping, my number is registered in do not call and i am still
        getting calls from bajaj finance, I request a written communication from
        your end not to receive the calls in future.

        --
        Regards,
        Pramod Patil
        Mobile: +91 [protected]
        pramod patil

        Oct 23

        to wecare
        i am still getting calls from mobile numbers from bajaj finance almost everyday, today's number is +[protected]
        [protected]@bajajfinserv.in via env.etransmail.com

        Oct 25

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        We at Bajaj Finserv sincerely apologize for the incorrect communication you received from our end. This is to inform you that we have deleted your Mobile number from our contact database.

        Bajaj Finserv assures you its best service, always
        Yours sincerely,
        Bajaj Finance Ltd.


        [protected][protected][protected][protected]

        i am still getting calls from mobile numbers from bajaj finance almost everyday, today"s number is +[protected]

        On Fri, Aug 28, 2015 at 3:36 PM, [protected]@bajajfinserv.in > wrote:

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        As discussed with you on call [protected], as you said that you are getting pl offer calls from land line as well as from mobile.

        But we have checked from our concern team that there is no pl loan offer for you. And if still you are getting calls for pl loan offer,

        So request to you to provide us the numbers and content too. So that we can assist you further.

        For any further clarifications, please write to us at [protected]@bajajfinserv.in

        Bajaj Finserv assures you its best service, always.
        Yours sincerely,

        Bajaj Finance Ltd.


        [protected][protected][protected][protected]

        Hello Team

        I am everyday getting calls from bajaj finance regarding personal loans
        requirement, on numerous occasions I told not to call again but the calls
        are not stopping, my number is registered in do not call and i am still
        getting calls from bajaj finance, I request a written communication from
        your end not to receive the calls in future.

        --
        Regards,
        Pramod Patil
        Mobile: +91 [protected]

        [http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=BlNcCFAHC0UJUgRTVFMBDVEDBgRWAAcBAw==]


        --
        Regards,
        Pramod Patil
        Mobile: +91 [protected]
        pramod patil

        Nov 3

        to wecare
        today again i got a call from +[protected] asking for the personal loan requirement
        pramod patil

        Nov 5 (13 days ago)

        to wecare
        once again there is a call on my mobile this time the number is [protected]
        [protected]@bajajfinserv.in via env.etransmail.com

        Nov 5 (13 days ago)

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        Currently, your service request is under process. We request you to allow us an additional 2 days to resolve your query. We are sorry for the inconvenience caused to you.

        Your feedback is important to us and will help us serve you better. Please take a few minutes and give us your feedback on http://bflloans.force.com/BFeedbackPage?cID=&csId=[protected]SSkV

        For any further clarifications write to us at [protected]@bajajfinserv.in

        Your feedback is important to us - Please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protected]FJYF


        Bajaj Finserv assures you its best service, always.
        Yours sincerely,

        Bajaj Finance Ltd.

        [protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected]
        You can access your loan related information such as Statement of Account, No objection certificate, EMI card related information and do lots more online on Experia- our online customer Portal.
        To download the Experia App on your mobile SMS APP to [protected]
        [protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected]


        [protected][protected][protected][protected]

        today again i got a call from +[protected] asking for the personal loan requirement

        [http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=BlNcCFAHC0UJUgRWVFcGDVEEBgJTAQYLAQ==]


        --
        Regards,
        Pramod Patil
        Mobile: +91 [protected]

        [protected]@bajajfinserv.in via env.etransmail.com

        Nov 6 (12 days ago)

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        As per our discussion on [protected], this is to inform you that we have spoken on number - [protected] given by you and taken a confirmation from them to stop promotional calls on your mobile number.

        Also, your number - [protected], has been already removed from our records.

        But still if you are receiving any promotional calls from us in future, then we request you to please share us the details of the call so that we can validate it.

        For any further clarifications write to us at [protected]@bajajfinserv.in.

        Bajaj Finserv assures you its best service, always.

        Yours sincerely,
        Bajaj Finance Ltd.

        Our Customer Service Toll free numbers have changed.
        You can reach us on the following numbers, for which call charges are applicable:

        For EMI Card queries call[protected]
        For queries regarding all loans other than Durable Finance call[protected]
        Pramod Patil

        Nov 7 (11 days ago)

        to wecare
        Again today +[protected]


        Pramod - +91-[protected]
        Please ignore spelling mistakes, this email has been sent through mobile
        [protected]@bajajfinserv.in via env.etransmail.com

        Nov 9 (9 days ago)

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        Currently, your service request is under process. We request you to allow us an additional 2 days to resolve your query. We are sorry for the inconvenience caused to you.

        Your feedback is important to us and will help us serve you better. Please take a few minutes and give us your feedback on http://bflloans.force.com/BFeedbackPage?cID=&csId=[protected]C3nM

        For any further clarifications write to us at [protected]@bajajfinserv.in

        Your feedback is important to us - Please click on the link below to register your feedback - http://bflloans.force.com/BFeedbackPage?cID=a1o90000000ZLoh&csId=[protected]FJYF


        Bajaj Finserv assures you its best service, always.
        Yours sincerely,

        Bajaj Finance Ltd.

        [protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected]
        You can access your loan related information such as Statement of Account, No objection certificate, EMI card related information and do lots more online on Experia- our online customer Portal.
        To download the Experia App on your mobile SMS APP to [protected]
        [protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected][protected]---

        Again today +[protected]


        Pramod - +91-[protected]
        Please ignore spelling mistakes, this email has been sent through mobile

        [http://app1.ftrans01.com/linktrack/lt.pl?id=10919=LBoHCVAFDwZfSgUJAQMBAgIIBxg=BlNcCFAHC0UJUgRVVFIPC1EEBwJRAwwIBQ==]

        [protected]@bajajfinserv.in via env.etransmail.com

        Nov 10 (8 days ago)

        to me

        Dear Customer,

        Thank you for writing to us at Bajaj Finserv.

        We sincerely apologize for the inconvenience that has been caused in this regards and and assure you our best service always.

        As discussed over call on [protected], with reference to your complaint regarding marketimg calls, we have checked from our concern team that there is no personal loan offer for you.

        We would like to inform you that we have use fix line number for marketing.
        pramod patil

        3:37 PM (20 hours ago)

        to wecare
        today again call from +91 [protected]
        pramod patil

        11:34 AM (14 minutes ago)

        to wecare
        again today +[protected], please let me know why should i not file a complaint against bajaj finance

        Click here to Reply or Forward
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          S
          sonyg
          from New Delhi, Delhi
          Nov 9, 2015
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          Address: Faridabad, Haryana

          I have purchased cant aro water filter system by installment from bajaj finance. pls send me statement in my mail l id [protected]@gmail.com lone no - 5790cd07672100 Also I want my Statement of account from day one. Please call on this number---[protected] . Awaiting your revert. Regards, shailendra.soni
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            S
            shah_kshitij
            from Ludhiana, Punjab
            Nov 5, 2015
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            Dear Bajaj Finance Team I am also one of the victim who is getting unwanted calls on regular basis. My mobile no. is [protected]. If this activity continues, I am planning to go to consumer court by showing evidence of call recording. Also planning to share this info on social networking sites.
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              P
              Patil Pramod Sudam
              from Delhi, Delhi
              Nov 3, 2015
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              Address: 411003
              Website: www.bajajfinserv.in/finance

              I raised complaint via email to [protected]@bajajfinserv.in and they confirmed me that they do not have my mobile number in their database and the calls should stop, they also told during telephonic conversation that their representatives are not supposed to call from mobile numbers, however the calls are not stopping till date
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                B
                Benjamin khristi
                from Ahmedabad, Gujarat
                Nov 1, 2015
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                Address: 388230

                Bajaj auto finance limited — loan account statement

                Daudbhai ratnabhai khristi
                At-kalsar
                Khristi faliyu, navi nagari
                Ta-thasra dist-kheda
                Add a comment
                Respond to complaint
                Sir/madam,


                With due respect, i have teken two wheeler loan from bajaj auto finance limited, vide loan account no :- l2wnad03711174., in the name of daudbhai ratnabhai khristi, so pls provide loan statemtent in my e-mail:
                [protected]@gmail.com.
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                  R
                  Rajendra Mourya
                  from Boisar, Maharashtra
                  Oct 31, 2015
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                  Address: Pune, Maharashtra, 411014
                  Website: www.bajajfinserv.in

                  His is to inform you that i have been approached by Bajaj finance for loan at 11.79% interest (Cust ID: 5770CD[protected] amounting Rs 706000. I requested of loan of Rs only 300000/-. I also said that I will availing loan only if the rate of interest is 11.79%. This fact is also informed to telecaller / loan approver on telephone. Accordingly i have recd the loan amount at my account. Now after accessing the online statement i have observed that rate of interest is 16.50% which is a fraud by Bajaj Fin Serv with me. It is requested to either take back your loan amount which is lying in my saving account or reduce the rate of interest to 11.79% at earliest. (Rajendra C Mourya) [protected]
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                    him250
                    from Noida, Uttar Pradesh
                    Oct 31, 2015
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                    Address: New Delhi, Delhi, 110059
                    Website: www.bajajfinserv.in

                    I have paid my EMI's on timely manner but one of my Emi is pending due to bank fault . For which I have paid your agent through cash not to applied Bouncing charge on my EMi. Your agent had told me the same that there will be no charge for bouncing EMI if you paid on same day. Still you applied Bouncing charge of Rs 350 and Rs 1000 Interest on bouncing amount. Why would I paid it when I have paid my Emi on the same day through cash. and for the same you guys are calling me and bothering me for n numbers of calls. My Loan Number is 4010CD00263121 Name: Himanshu Arora Mobile no. [protected]
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                      Andafuta
                      from Bengaluru, Karnataka
                      Oct 30, 2015
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                      Website: Bajaj Finance

                      I received a call from this person (If I heard him correctly, he called himself Vikas). The number I received call from is +91-[protected] He said he is calling from Bajaj Finance and wanted to offer loan, when I declined he turned abusive. I will appreciate if you could look into the matter
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                        sneha kale
                        from Pune, Maharashtra
                        Oct 29, 2015
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                        Address: Satara, Maharashtra

                        I am Suvarna Raosaheb Kale wife of Late.Raosaheb Bhau Kale.My husband purchase BOXER-CT in 2004 for that he had taken lone from bajaj finance.All the Installments are cleared.My husband died in accident on 30/6/2012 so I have to transfer that bike papers to my name so I need NOC for that.My economical condition is worst so I cant pay fine.Sir please help me to get NOC.
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                          RAJESH SINGHA
                          from Mumbai, Maharashtra
                          Oct 29, 2015
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                          Address: New Delhi, Delhi, 110044

                          Despite repeated requests to delete my number from their call list, icontinue to receive unsolicited calls from bajaj finance for loans that i do not require, its impeding on my privacy and disturbing me in my work and peaceful environment.

                          It is requested to please stop these calls forthwith. Remove my number from the caller list. I sincerely promise that even if i ever need a loan i shall not approach bajaj finance.

                          Failing this i shall be constrained to take up the matter o[censored]nsolicited calls with the authorities for appropriate action against the company.
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                            Mamajiwala Husain
                            from Mumbai, Maharashtra
                            Oct 23, 2015
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                            Address: Mumbai City, Maharashtra, 400003
                            Website: consumer loan

                            Loan a/c no CD08317982 dear sir i had paid my last 3 emi two times by mistake. but company shows in his statement a single entry of 8147 and not 8151. i request you to pls refund me an amt of Rs. 8151 as early as possible. my mobile no is [protected]
                            Oct 23, 2015
                            Updated by Mamajiwala Husain
                            pls refund my emi amt of 8151 as it paid double on 02.09.2015
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                              Ashish Gokhale
                              from Jabalpur, Madhya Pradesh
                              Oct 19, 2015
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                              Consumer loan

                              Address: 421202
                              Website: www.thescs.in

                              Bajaj offer me one amount for settlement payment done with Demand Draft after 2 years asking that we don't get any payment and after 4 year asking to make extra payment as paid amount not enough to close or settle that account after showing settlement letter which is issue by bajaj finance company and bankers confirmation letter they claim the settlement DD after showing this letter in branch branch is asking to pay 1, 79, 000/-...
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                              santanu4u2c
                              from Imphal, Manipur
                              Oct 18, 2015
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                              Address: Gurgaon, Haryana, 122015

                              Immediately stop phone call for loans on my number [protected]. I have already told I am not interested for loans. Still you guys calls daily for the same. I told I have full DND activated and also told my mobile service provider to block the numbers. But each time your telemarketers are calling from new number and those numbers are not registered to any company name. Please stop this nuisance immediately. this is happening for last 6 months now.
                              I am also getting constant tele marketing tele caller calls from Bajaj Finance since last 6 months. I have told them that i am not interested but still they keep calling. My no. is listed in dnd. below are nos. i am getting calls.

                              I have written to bajaj finance in email but no resolution.

                              [protected] 4/9/15

                              [protected] 4/9/15

                              [protected] * 4/9/15

                              [protected] (female)

                              [protected]

                              [protected] (kunal) 11/9

                              [protected] 11/9

                              [protected] (RTO, working no.) 11/9

                              [protected] (female) 12/9

                              [protected] 12/9

                              [protected] 16/9 abhinav, varun

                              [protected] 17/9 (some talk and then hung up)

                              [protected] 18/9 gujarati female, ahmedabad

                              [protected] 18/9 (DND complain)

                              [protected] 18/9 gujarati female, ahmedabad

                              [protected] 24/9 (DND complain)

                              [protected] 24/9

                              [protected] 28/9 female

                              [protected] 29/9

                              [protected] 17/11 female

                              [protected] 25/11 fem

                              [protected] 30/11 fem
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                                kirankumaryn
                                from Mumbai, Maharashtra
                                Oct 14, 2015
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                                Address: Bangalore, Karnataka, 560044

                                Hi, earlier i took auto loan # 82WL2WBAN02247689 from your esteem Bajaj finance, i made all payment without any deviation. recently i got call from Bajaj finance and stating that, still i have a balance in my account, if not made the payment we will mark into CBIL to my pan no. i request you to kindly provide the loan statement which again i have taken loan. which will enable to me further action kindly do the needful [protected] [protected]@sindhucargo.com
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                                  Srinivasen
                                  from Madurai, Tamil Nadu
                                  Oct 8, 2015
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                                  Address: Chennai, Tamil Nadu, 600033

                                  My loan number is 4030CD05387016 I bought a samsung tv with additional warranty in Satya agencies through bajaj finance Now I had problem with my tv And I had got estimated amount of repair charges by samsung I tried to contact bajaj customer care but of no use Contact me immediately on seeing this mail
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                                    B P Praharaj
                                    from Pune, Maharashtra
                                    Oct 1, 2015
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                                    Address: Khordha, Odisha

                                    I have purchased one Computer. The loan amount was under deduction through ECS from my Bank A/c. In the month of September two such installments have been deducted on 1st and 8th Sept 2015. I have brought the same to the notice of the local office on 10th Sept 2015 here. They assured one extra installment which has been deducted by mistake will be refunded to your A/c within 5 days. In the meantime twenty days have been elapsed but no action has been taken from their side to refund the money back rather a fresh sms has been sent to keep ready the A/c funded with sufficient balance for deduction of installment through ECS. How come the company deducted two installments in one month and they are doing this type of mischief with the customers. My loan A/c No is 4230CD08182627.
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                                      vamshigunti
                                      from Hyderabad, Telangana
                                      Sep 30, 2015
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                                      Every daya am getting 3 to 4 calls offfering me to take loan in whch am not interested .Please stop calling me on to my mobile [protected].its so irritating and disgusting . In your call there is no option of rejecting the offer it is very irritating. please provide the option in your call.
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