Hi Team,
this Sanjaya Maruti Bandera -- [protected]
Bringing your notice a serious concern on cheating me on the flexi loan hidden charges which were not informed to me before availing the loan and diverted me saying that only 100 Rs is credited and 1.25 Rs per month will be deducted from my account and when i logged in to Bajaj Finserve customer portal, i can see that Rs 284 EMI has already started for 84 months totaling to 26147 including all kinds of charges like processing fee, vidya ... etc. which i did not opt . Sales person did not told anything about it. i was told only one thing that whenever i took money from Bajaj from then the interest will start and i need to pay the interest at least per month if i cannot pay the outstanding amount. but here such huge amount of 26 k is charged on me for not utilizing anything. This has to be reverted back and i will not accept this at any cost, else cancel your flexi loan account on me and i am not going to pay anything for these kind of misleading things. This seems to be clear chatig on my part from you. Either revert it back or cancel the loan as i don't need any courtesy from you. As i think it is clearly misleading customers by providing false information to get their commission that's it. No one is fool to pay 26K just for getting flexi loan approval and without actual utilization.
Regards,
Sanjay
Apr 13, 2022
Updated by Sanjaya Bandera It is sad that still now the same attitude of Bajaj finance is going on saying i have to pay the EMI for 26k which is nonsense in all cases.. Even the sales lady is not responding anything over WhatsApp on this from the day i raised this complaint. This clearly shows that they have cheated me. that's all...
If this is not reverted back soon, complaint will be raised to RBI and also i will start the legal battle from court proceedings on this,
I noticed that in my sbi account statement rs 117/- was debited towards cmp mandate bajaj finance. I would like to inform that on dec-2015 i purchase led tv under 6 months emi scheme and and i paid last emi in 2016 after 6 months of settling the emis and all. Again bajaj finance deducted the amount of rs 117/-with any information. Because of loan we provide you all our bank details its doesn't mean that when ever you want you can make online transaction. So i request with bajaj team not make such type of transaction with informing to customer by call or email. Now i feel that bajaj finance also not secure for providing bank details.
At the time of loan processing your representative need to inform all the details and they deducted the money for bajaj emi card also almost a year completed still i didn't get the emi card also.
My humble request with bajaj finance customer keep hopes and faith in you. So kindly dont loose your customer for this kind of mistakes.
Regards,
Amarjeet kaur