[Resolved] Bajaj Finance — Bajaj Finace is not taking EMI from my Bank,despite all paperwork done. | |
I had availed of consumer loan Number 4050CD08174595 for split AC from Tater Impex making down payment, in Charcop, Kandivli West, Mumbai and thereafter I have been repeatedly calling and emailing and also Tweeting regarding Bajaj Finance not presenting to take my First EMI for the Air conditioner that I purchased with Loan account Number 4050CD08174595 wherein the first EMI was due on the[protected] for the amount of Rs.2, 267, I received an email before the first EMI was due that I need to fill and courier the ECS mandate forms once again, despite me having their EMI card, which was diligently followed and confirmed over the phone that the first EMI will take some more time to be taken from my bank and that[protected] was fixed for the same and that I need to maintain suitable balance in my account.However, to my surprise I got an email stating that my EMI card has been blocked as my EMI has not been paid.This is ridiculous as no pay out from Bajaj Finance was presented to my bank in the first place.I checked with my Bank and the RM confirmed the same.Now if my credit score gets affected due to their negligence, who will suffer? I have decided to never again in future avail their services as their customer care is pathetic and gives different versions on each call.People are warned to be careful in future. Was this information helpful? | |
Aug 8, 2021 Complaint marked as Resolved | |
2 Comments | |
Comments
Dear Customer,
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we understand you are in touch with our service team (Mr. Anand). We are getting the ECS issue resolved. We further state that this would not impact your credit rating. For any further information, please feel free to write to us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we understand you are in touch with our service team (Mr. Anand). We are getting the ECS issue resolved. We further state that this would not impact your credit rating. For any further information, please feel free to write to us on [protected]@bajajfinserv.in
With regards,
weCare
Bajaj Finserv Lending
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+91 20 3040 5261
+91 20 3040 5060
+91 20 3040 5221
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your details. We have already initiated the process of resolution of your query. You shall hear from us in the next 48 hours. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending mentioning your Loan Account Number in the subject.
With regards,
weCare
Bajaj Finserv Lending