Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 34%
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4466
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1151
down
529

Mobile:
Mobile:
up
747
down
459

Customer satisfaction rating
34%
Complaints
4466
Pending
395
Resolved
1394
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Finserv related photos (734)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — missbevaiour call and harrasement

 hiren1512 on Aug 19, 2019
Emi from my bank is not debited since october 2018
i had submitted 3 time nach form to restart thet autodebit but even after confirmation from bajajfin on mail they deny to debit at the emi date
i am doing manually payment on emi date and share the recepit of same on mail id of them but afterdoing all that i am receiving harrassement call from them...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — unblock my bajaj finserv emi network card no 2030400097873352 it is not active

 Garudi on Aug 19, 2019
Sir,
I am having Bajaj Finserv EMI Card No. [protected] is not active for any shopping from last 1 year not knowing the reason and I have not have any due pending. I cannot shop online so please unblock my card and reply through my New Mobile Number [protected] and email in gr.[protected]@rediffmail.com
I expect for an early reply
Thanking You,
Yours faithfully,
G.R. Shantkumar...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — want to cancelled cpp asset care policy no 4f2ctbey513625

 Babul Kazi on Aug 18, 2019
My customer id:[protected]. I have bought samsung A30 Mobile on emi from bajaj finance on 26th july 2019. Now i want to cancel the extended warranty of cpp asset care policy.
My asset care application number is 4F2CTBEY513625. so I request you Please do it fast to cancel cpp asset care policy.
already i have requested by customer care for cancellation but no result....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — complaint not resolved

 sahark on Aug 18, 2019
On 19 July 2019 I have lodged a complain against Emi Credit Card to Bajaj Finserv. But till date it is not solved. On the otherhand thay said that I have used Emi Credit Card on April 2014.from Bajaj Finance . But the fact is that I have purchased a Split Ac from Gread Eastern Appl.Pvt Ltd. and paid Rs.31, 080/-by instalments and that was not by Emi Credit Card. So, please refund my inactive Emi Credit Card charges immediately otherwise I will complain it to Consumer Forum. Please be noted that I am a retired bank emplyee and you have no right to debit my account without my permission. It is punishable...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — dirdb charges deduction

 Jitendra G2 on Aug 17, 2019
Dear sir/madam,

I have taken 5000 rs loan from bajajfinserv (Lan577wltej378402), and i have paid first emi on time, but in july month my salary delayed that time i have maintened sufficient funds after the due date of emi, but they have deducted my account with 1770 rs (590rs x 3) for dirdb charges, then i had requested to them to refund my deducted amount and i had paid the emi also with bounce charges. Again this month my account got deducted with 1770 rs (590rs x 3) for dirdbcharges which i can't understand why this people deducted.

I had paid all the emi and requested...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — fraud - retail card

 bhuvenesh kumar on Aug 17, 2019
There is one mail i have got on 8th of august that loan of rs 6400 is being approved for purchase of apparels at bangalore.

I was having the consumer durable card long 5 year back and it got expired and i have never requested it again.

Nor my kyc updated from last 5 years on my customer profiles. Older number and address being there.

Now i have some serious concerns how bajaj issues a emi retail card without i request for it. After that i don’t have that card or any details but someone uses it at merchant site and get the otp verified on old number.
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — deficiency of service

 pn_12 on Aug 15, 2019
Dear Sir/Madam,

This is in reference to my Loan Account No. 405DFS89560194, wherein you act as a loan facilitator towards an insurance policy amounting to Rupees 5, 399/-(Five Thousand three Hundred Ninety Nine only). The Loan facility that your good office provided, its repayment schedule fixed for 10 months, wherein my monthly Emi tune to Rupees 540/- (Five Hundred and Forty only) monthly and start from[protected].

Your good office provide me facility of an auto debit, in which your good office directly deduct my emi monthly till[protected],

My Grievance
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj finserv deducted money from my account with for no reason

 Versatile Gaming on Aug 15, 2019
Sir /madam i already paid my all emi for this month within the due date.. But i don't know why bajaj finserv deducted 295 rs saying that (Sbi charge for failed mandate txn bajaj finance l) but i had paid all my emi in time and bajaj finserv already said that we have time till 5 days from month start to pay the emi and avoid bounty charges. Please look into this matter...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — amount collected twice for same loan

 Rakesh Nune on Aug 14, 2019
For loan 4000CD92174219 I have foreclosed the account in may with cash around 19000 however the agent used that amount for his personal things. And Bajaj has been collecting the same amount from my bank account when asked the agent he is not answering my call and he is not refunding my money back. When complained in Bajaj office they have called the agent and no action was taken. And now Bajaj is collecting dishonour charges, late payment charges....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — non refund of cancelled insurance policy

 N NAGARAJU KARIMNAGAR on Aug 14, 2019
Future group - due (565gpl[protected] insurance policy i have cancelled at the time (Of personal loan) on 10/11/2018 not yet credited to my bank account
Rs 3102 max bupa insurance rs 844

Telephone no.:[protected]

Fax no.:[protected]

Email: [protected]@bajajfinserv.in
Sample text

Corporate office:

4th floor, bajaj finserv corporate office,
Off pune-ahmednagar road,
Viman nagar, pune – 411014
Sample text

Bajaj finance limited regd. Office:

Mumbai–pune road,...
Complaint comments  Read comments Complaint category Banks

Bajaj Finserv — related to my personal loan from bajaj finserv

 balaji.hiranayak on Aug 14, 2019
Sir,

I have made a query regarding personal loan on paisabazaar.com for 1 lacs.. They suggested me best offer about baja finserv personal loan and as per my eligibility they told me i am eligible for personal loan for 05 lacs loan and no extra charge will be deducted without 05 lacs and only stamp duty is applicable. But when the representative came to meet he again told me that 2.5 % processing fee will be deducted from the loan amount. Then also i agreed and he brought huge no of documents to sign, i signed the documents.
The day next they credited amount of only 4 lac...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — harassment of a lady citizen

 Ritz24 on Aug 14, 2019
Sir, i am from chennai and would like to bring to your notice that for the last one week i have been bombarded with calls many times a day and also messages from people claiming to be calling from bajaj with regards to some ac loan that robert has taken. I very clearly told them that robert is not available on this number they have got the wrong number and that i have not taken any loan nor do i have an kotak bank account.

On monday 12 aug a man called and was speaking very rudely and i had no other option than to start cutting the calls. Finally in the evening when the call came...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — home loan - forged signatures and fraudulently taken extra processing fee

 Mounica Anantharapu on Aug 13, 2019
I have taken Home loan from Bajaj in the month of April, Till now my experience with Bajaj isnt smooth .
1. They Forged mine and My mother's (Co applicant ) signatures in loan documents . When questioned they said silly reasons, one of the reason was to process PMAY scheme we had to forge .
2. Though Insurance wasnt compulsory, they had lied and put insurance amount as Top up loan on me . After I questioned and demanded cancellation of Insurance, they cancelled after so many struggle.
3. They took extra money from me in the name of Processing fee, and when that came to my notice...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — abusive language

 Yaseen Ali Mohammed on Aug 13, 2019
Today i have received a call from bajaj rbl legal department (As per their words) and telling me to make the payment when i am not a registered bajaj rbl customer. Dn he was telling that my number is mentioned in a reference list of a customer. The agent was using abusive language. Was scolding me like anything. His number was ‭+[protected]‬. Before going to file a complaint in the police. I contact the rbl bank and they have given the bajaj rbl zonal head and when i contact him he said he will give me a call after 15 min so that he can review the account. After half and hour when i didnt...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — uninformed dirdb charges.

 Domnic Saha on Aug 13, 2019
Please be informed that dirdb charges is being levied by BAJAJ FINSERV and auto debited from my bank account without any prior information. Kindly take this into consideration and take necessary action on bajaj finserv to refund my amount and also to avoid legal ptoceedings . Please note that all the EMI have been paid for the product purchased. Also be informed that the collection agents of Bajaj finserv branch in Thoothukudi, Tamilnadu is very arrogant with the customers and the way the staffs behave is like gangsters and rowdies. The way they treat the customers to repay the unpaid dues is inappropriate...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — I have loss in 20000 thousand in vikram sharma

 K. Karthick on Aug 13, 2019
Sir,
My name is karthick
One parson calling in bajai
Finserv you have in created card tell me you account details i am send him sir but that parson tell him sir you have ₹100000
Rupees card selete so you account maintain in ₹20000 thousands ok i am maintain in ₹20000 thousand sir but still i have loss in ₹20000 thousand sir so please you have in my amount sir that parson calling numer i am menson sir
Vikram sharma [protected]
Manoj kumar [protected]
Karthikeyan [protected]
Sivakumar [protected]
This all number in calling sir...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finserv — bajaj finance emi card fraud

 nitinnair on Aug 12, 2019
Bajaj has been calling and sending messages from last one week that i have defaulted the emi for 3900 rupees. According to them i owe them 34000 for buying an ac in the month of may. I have not not purchased anything. I have no clue why are they calling me. Its a fraud and they want me to pay for it. I have asked them to send me the proof of me purchasing an ac....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — deactivation of bajaj finance emi card

 Dinkb on Aug 12, 2019
I have purchased one Samsung Mobile from M/s City Electronics, Sector, 29, Chandigarh, Invoice No: 880, DTD: 04.06.2019. As suggested& arranged by them, the payment was done on easy installments and auto debited from my Bank account thru Bajaj Finance, completed on 02.01.201.

As of now I received some messages ( photo graphs attached) from Bajaj Finance regarding deducting of annual nactivatiion fee Rs.. 117/- on 18.07.2019 for EMI Card, even I have not received any such EMI Card/ details of EMI Card. I am receiving only messages on my mobile regarding the same. I tried to contact...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — bajaj elite card worth rupees 4999

 Kinggujjar on Aug 12, 2019
The company customer say me they gibve 3 lakh credit limit and 30k worth rupees voucher and many personal loan offers provide in just minutes then i said ok they deduct my 4999 rupees and give nothing the company customers fraud with me and also this company is fraud who said anything do anything do faith these types company or remove or banned this type fraud system i waste my 5000 rupess without buy anything
My customer id [protected] mr ravi...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — cancellation of loan (509ctbej875910)

 Sidharth.iitkgp on Aug 12, 2019
I have a loan [number - 509ctbej875910, which is some cpp tele binding, insurance against the product i got recently by taking loan from bajaj finserv] which i don't remember taking up. I have tried contacting the customer care but got no response. I even went to your branch and tried to get some explanations around it but again nothing.
I want this to cancel, please tell me the procedure....
Complaint comments  Read comments Complaint category Loans

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