Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 38%
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3896
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
1075
down
490

Mobile:
Mobile:
up
705
down
422

Customer satisfaction rating
38%
Complaints
3896
Pending
424
Resolved
1366
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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — bajaj finserv card unlocked

 harisha.k on Feb 20, 2019
Hi, My Name is Savithramma Customer ID:31486278 I am exits Bajaj Finance customer. I had completed lone 3 loans
but I come know that my emi card was blocked with out any prior notice. I find out this while i try to apply for next loan.
I try to conduct customer care by call but got replay as my customer number and card number was wrong. Could you plz able to tell me what is reason was the card blocked. and what can i do for reactive my card again.

Thanks
Savithramma
Customer ID 31486278...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — executive in kapoor sons rajapuri misbehaviour

 Palani96000 on Feb 19, 2019
I have requested for original bill for the mobile purchased from kapoor sons rajapuri but his response is very weird. His name is not and his mobile number is [protected]. I have requested to forward the bill to my email id raaj. Sami@gmail.com but he refused to do so. Please look into this urgently. Ideally they should give bill on the day of purchase but they have not given bill. I really want to understand that is there separate policy for different distributor. I hope that immediate solution will be provided...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — getting more calls to take loan

 bhaskara rao manne on Feb 18, 2019
The mistake that I did is that, I have taken consumer product through Bajaj Finserv 0% interest very long back. Still they are calling to take loan still I have asked them to de-register.

Please stop send messages and stop calling. If we require a loan we will contact you. Please behave like matured and stop calling or messaging.
It would be better to put one code to de-register customers by themselves....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj elite card fees not refunded - customer id 7772197

 pramod6485 on Feb 18, 2019
Hello sir/ma'am,

I would like to escalate this matter to you that i have been doing the follow up for refund of rs. 4, 999 which i paid to bajajfinserv to get elite emi card for which, later, i was informed that i was not eligible due to their internal credit policy or some reason.

Once, i asked to refund my fee, i got a email from customer care in which they asked me to provide my bank account details so that they can process the refund and i provided the same on very same day.

However, it has been more than 4 months, i am still waiting for my refund...
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finserv — cancelling my loan

 C S Siddarth on Feb 17, 2019
Sir i have requested already once please cancel my loan i am feeling uncomfortable what ur doing is not right i am facing lot of problems because of that loan please cancel it or else i will cancel my bajaj card and complaint against for irda i have a good opinion about baja company soon please cancel the loan within this week okkkkkk please cancel it as soon as possible...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj — sale a bike with defective engine

 malikkuldeep on Feb 17, 2019
Warmest seasons greetings...!!!

I purchased a new bajaj pulsor150cc on 4th oct. 2018 from shikha motors, ambala road kaithal haryana.
Its observed that engine were make ubnorarmal sound after 2 days so i complained to same dealer/service centre. After checking they assure me that its not a serious issue its will be rectify automatically. But the problem was the same on 13.10.2018 and i again visited the service centre. While service manager agree with the problem and ask me that we are going to do 1st service today after that problem will 100% resolve. Service has been done...
Complaint comments  Read comments [1]Complaint category Motorcycles & Scooters

Bajaj Finserv — od fraud activities

 HariUday on Feb 17, 2019
I was tortured by baja finserv telecallers and brain washed to take od loan from bajaj finserv and they didn't explain about the hidden charges of 15000 rupees. They said only 1% is the processing fee. Once i got the approved loan amount then i got shocked and i asked the loan processed person he said please accept it sir, only 1% will be charged as processing fee and remaining amount will be credited into your account and he brainwashed me. Once i contact the customer care for grievance they are very rude and fraud guys. I have repaid what ever amount credited into my account but they are showing...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finserv — cancellation for cpp asset care

 Vinayak Vignesh on Feb 16, 2019
My customer id:58776097. I have bought samsung smart led t. V through emi from bajaj finance now i want to cancel the extended warranty of cpp asset care policy.

My asset care policy number is 403bewdz616685, my emi will start from 02 april 2019 so do it fast. Please cancel cpp asset care policy please cancel this extra warranty insurance as soon possible...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — emi not update

 Surender Kumar 2247 on Feb 16, 2019
Hello dosto mera nam surender hai mene vijya sales se ek ac liya tha jisko bajaj finserv ne finance kiya tha kuchh financial problem ki wajeh se meri emi bounce ho gai fir mere pas bajaj finser se megha ka phone ayar ([protected], [protected]. On 10th december 2018, by the filed executive anil sharma ([protected]). Usne mujhse cash me payment le liya or bola sir mene update kardiya hai or fir jab mene jan me online payment kiya to mene dekha ki meri payment update nhi hui hai, maine bajaj ko mail dala ki emi not update or unhone ka ki sir aap ki oct. Or dec. Ki payment update nhi hai baki sari payment...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — unwanted bounce charge after paid emi in advance

 archu1vino on Feb 15, 2019
I have loan with bajaj finserv (Customer id[protected] and i used to pay emi rs.3333/- normally in advance by the mode of customer portal. But this time paid on 28.02.19 (Emi-4) through online axis banking. As per normal procedure of bajaj finserv the customer who paying advance paying option between 25 to 30 of date it will be adjusted on upcoming month) but unfortunately i have been charged bounce charge by bajaj finserv rs.450/- even after paid. I have raised complaint to bajaj finserv customer care wecare@bajajfinserv.in but there are asking to pay bounce charge. Never get any kind of proper...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — 118 rupees debited my bank account

 इलू शुक्ला on Feb 14, 2019
Bajaj finserv debited 118rs on 14 february from my account in the name of bajajfin_mndtvrfchgs_jan19. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — so many calls daily

 kandababun on Feb 14, 2019
I am getting atleast 7 calls daily from Bajaj Finserv on Personal loan / OD Limit etc for last 5 months. I have informed them multiple times and even then not getting stopped. Its really irritating.

Already i have blocked atleast 10 numbers of Bajaj Finserv.If i block a number then they are calling from different numbers.

Stop calling me further. My number is[protected]

Hope this will be resolved shortly....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — fraud call in the name of bajaj finance

 gyaneshwar Mandavi on Feb 14, 2019
I have received fake call for loan against policy in the name of your company from these number [protected] & [protected].
They know about me as I m Bajaj Finance customer and offered me purchase a insurance policy and we will provide u 18 lakh loan amount with 0% roi for tenure of 15 years as per ur eligibility with in 40 days from the date of advance payment of one year premium of insurance policy.
Kindly look up the matter as I m member of Bajaj finserv I feel it's mine responsibility to convey...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — extended warranty-bajaj finserv

 SAM KMAR on Feb 14, 2019
Dear team,
We have bought refrigerator through bajaj finserve in mangalore they have informed me that my emi amount will be 2500 but they are deducting 2661 from my account i informed bajaj people they said that they have added extra warranty without my knowledge now i want to cancel my warranty and please refund my amount.

I lost myphone number which is registered in bajaj fiserv.

We have visited your branch and they told to put mail from registered mail id but while taking a loan they did not asked my mail id and now they are not ready to cancel the extra...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — cancellation elite card

 luckymikky on Feb 14, 2019
Dear sir/madam,

I am patnam ashalatha mobile number:[protected] customer of bajaj finance i have bajaj finance emi card (Gold) i didn't get any called are from bajaj finance about emi elite card but i am not interested kindly cancellation my emi elite card and refund my amount asap if you have not provide my money i am going to consumer court kindly cancellation my elite card and refund my amount.

Thanking you

Regards:
P ashalatha...
Complaint comments  Read comments Complaint category Other

Bajaj — bajaj finserv deducted amount in my account

 Anushak.annu@gmail.com on Feb 14, 2019
Bajaj finserv debited 118rs on 16th march from my account in the name of bajajfin_mndtvrfchgs_feb18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap....
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finserv — emi card issues

 Hari Kiran7 on Feb 14, 2019
I have applied a emi card in bajaj finserv website on 5th feb, and i have paid 412/- online via net banking same time received call from customer care for direct verification but i have received mail reg direct verification but no one called or came for verification. Finally send a mail to wecare@bajajfinserv.in about my issues now they are telling that my mobile number or mail id not registered with them so i told to refund my money or do process for my emi card. No proper response from them for this everyday sending automatic mails. And they said your service request number closed na that too...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — bajaj finserv debited 118 rs on my account

 Sagar Sangale on Feb 14, 2019
Bajaj finserv debited 118rs on 08 th feb 2019 and 13th feb 2019 (2 times) debited from my account in the name of

(Bajajfin_mndtvrfchgs_aug 18) (Bajajfin_mndtvrfchgs_jan19)

When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — wrong charges deducted

 Nomad Bulleteer on Feb 13, 2019
I have purchased a product in 2017 for which EMI's are all paid. But today my bank account is debited withd rupees 295 as charged received mandate fail. Today they charged four times for mandate failed even when all EMI has been paid. Total amount deducted= 295x4= 1180 rupees. I request to refund my amount in my bank account. My Loan Account no. 593DPF52980023...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj finserv bajaj finserv creditvidya fees 4999/

 akverma080 on Feb 13, 2019
I have been charged 4999/- as credit vidya fees. Which was never informed or i am aware of.

I don't want any credit vidya report or never i was informed about this. As per my email while sending ok the only charge mentioned is od activation charges which is flexi fee.Your team member told me this is loan insurance charge.

Loan account number 401SAFDZ395259...
Complaint comments  Read comments Complaint category Business & Finances

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