Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 41%
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3601
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
997
down
465

Mobile:
Mobile:
up
660
down
401

Customer satisfaction rating
41%
Complaints
3601
Pending
449
Resolved
1341
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Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — cancel cpp asset policy

 atulpatel88 on Nov 14, 2018
My customer id : AC1741151 I Have bought ASUS LAPTOP X541NA-G0121T on emi from BAJAJ FINANCE ON 17 AUG 2018 .now i want cancel the warranty of cpp asset care policy

my asset care policy number is H9N0GR02X800376.please cancel CPP ASSET CARE policy.

i don't need cpp asset care policy.it's for me policy is worth less so i request to u plz cancel my policy as soon as possible...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — xperia flexi loan [Resolved]

 santoshgadade on Nov 13, 2018
BAJAJ FINSERV representative contacted me and told me the schem of experia loan in oct 2018 also they have schem of providing 15000 Rs free gift voucher which they will provide me in next 7 days
But i refuse to take a loan from them but after my email they force fully deposited the loan amont to my accont with 30 thousand debit charges .Which is too high .When i ask them about it the representative appologe and promiss me to give 15000 +15000 voucher
But till date there is no reply from them and noe they are not picking up my call
When i called from diffrent number one of...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — misbehaved by executive ankleshwar gujarat

 diveshsingh on Nov 13, 2018
Dear Sir,

I have taken air conditioner from bajaj emi card in installment of Rs.3425.00, 2nd of every month. it will automatically deducted from my hdfc salary a/c. But in this month of oct-18 there was some technical problem in bajaj end, because of that this emi has not been deducted up to 12.11.18. now i have paid my emi through online banking on 13.11.18 its transaction no. PHDF[protected]. instead of that bajaj executive has miss behaved with me and threatened also from ankleshwar gujrat branch mob.no.[protected]. now i need help from consumer forum.
Regards,
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — rahil shah area manager for not returning me my documents

 Sachin Salkar on Nov 13, 2018
Dear sir, mr. Sachin l. Salkar proprietor of perfect point, i had given my financial documents for overdraft facility to one of your employee [mr. Rahil shah (Area manager - lap, sales), mob : [protected], email : rahil. Shah@bajajfinserv.in]. But he did not even care to reply me or contact me relating to the overdraft facility, instead he is not even returning me my documents and if i call him for documents he replies i won't give you your documents. So i replied that i will complaint to the head office about your such fraudulent behaviour he said i don't care complaint if you want to i don't care....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — wrong commitment by deepak and payaal

 Natasha banth on Nov 12, 2018
I have taken a flexi loan through bajaj finserv and promised to get amazon voucher of 4k . It was confirmed in writting as well. Now its almost 10 days when am sending emails to payaal, ashutosh and deepak but there is no revert. In fact i have written to their chairman email id too. It’s really unprofessional as neither they are reverting on my emails nor over phone....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — mobile number and mail id update request

 png474 on Nov 11, 2018
Sir iam ratnam suresh goud my registered mobile number with bajaj finserv at the time of consumer durable loan at bajaj store hyderabad is [protected] but when i login into bajaj finserv wallet and online payment my number shows invalid, and i have requested to update my mail id "spanthangi585@gmail.com" also but no response at wecare@bajajfinserv.in and customer portal also pls update my mobile no. And mail id as early as possible....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — for charge for failed mandate txn bajaj finance

 Gnanasagar Eduma on Nov 11, 2018
Hi team,

I have paid the 4 emi on 6th of this month. Due to my salary not cr in my account.

So here today from my account to transfer
Sbi charg for failed mandate txnbajaj finance l 295 *4 times. Why this was happen, one of the baja poc said befor 6th if you pay there will be no additional charge, but today from account 295*4 times it was dr please refund the amount asap,

1-nov[protected]nov-2018) to transfer
Sbi charg for failed mandate txnbajaj finance l 295.00
11-nov[protected]nov-2018) to transfer
Sbi charg for failed...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — bajaj finserv life insurance phone binding

 Pawan Sapna Chhabra on Nov 11, 2018
Without my knowledge, the amount of 1501 rs was due from my bank account because i didn’t maintain sufficient balance and even i don’t want to pay this amount because policy start without my approval and i would like to cancel it. Due to this my other emi is pending. So i request to cancel it and even i don’t have the policy number because i didn’t get any message about this. Just get an message for installment due on 02 nov 2018....
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — insurance cancellation

 Guna68 on Nov 10, 2018
Dear sir/mam, this is to inform you that recently i had purchased vivo v11pro from my bajaj finserv lending emi card with policy no.446dpf88154040. I have not taken any mobile insurance but if i check my details at bajaj finance website onliine that shows emi of my mobile insurance with total amount of rs.2574 besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance as soon as possible and refund my amount and send me...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — fraudulent deductions from savings bank account

 studd larson on Nov 10, 2018
Dear sir,

1. I am ms. Parminder singh customer id of bajajfinserv being 54113255, and i have 3 loans from bajajfinserv, they are -

A. 580sce73850107 domestic furniture loan of rs. 1.25 lakh,

B. 580sce78517491 furniture loan of amount rs. 18, 000

C. 5800cd72681867 consumer durable loan of rs. 45000

2. My monthly instalments for these loans is rs. 16094, rs.4500 and rs. 2318.

3. Case of fraudulent deduction requiring investigation.
Please refer deductions from my sbi savings bank account at deepak...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — life insurance ki jabaradasti vasuli

 khandya on Nov 10, 2018
बजाज finserve ने मुझे मोबाईल के साथ जबरदस्ती बिमा दिया.मैने बिमा के सारे emi भरे भी लेकीन अब कंपनी कहती है की मेरे उपर 89 रुपये के दो emi बाकी है और उसपर 4000 पेंनल्टी लगाया है और बँक मे एक दिन मे 17 चेक लगाये ताकी मुझे बँक 5050की पेंनल्टी लगाये ऐसे बोहोत...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Finserv — cancellation of insurance in free look period [Resolved]

 spin2740 on Nov 10, 2018
I have just taken nflexi loan of 20lakh
Bt i came to know that insurance was not necessary
So i request for cancellation for policy cancellation in free look period
Bt one bajaj employee say it is impossible
He will not approved cancellation of policy
Is it possible
My free look period is still 7 days left
I already request bajajfinserv by calling customer
So now what i have to do for cancellation
Or it automatically cancelled after reques...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — undesirable insurance policy added to loan

 grahok on Nov 9, 2018
On 08/11/2018 08:12PM an sms came to my mobile [protected] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: HEALTH, Policy owner name: ANUVA SAHA, Premium: Rs.844." But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — untold insurance policy added to loan

 grahok on Nov 9, 2018
An sms came to my mobile [protected] " Insurance applied with loan application no. 410PST 93189097 is currently process. Policy name: FUTURE GROUP TERM LIFE, Policy owner name: ANUVA SAHA, Premium: Rs. 3102." But the actual matter is I didn't applied for any loan at all, even though the agent of Bajaj Finserv came to my home ( Name of the agent is Rakesh Hazra Mobile no. [protected]) and informed me clearly that there will be no Insurance policy attached to this . pls stop this insurance. After getting this I've tried to contact Rakesh Hazra (agent) but he simply untraceable and switched off his mobile...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — loan no.423sce77507483 statement of account

 rasbihari mohanty on Nov 9, 2018
Dear sir/madam, i had purchased a hind ware chimney for Rs.35000/ from jagannath enterprises, palasuni In front of bhagabat sandhan, bhubaneswar
phone-[protected] through bajaj emi card, and paid two months advance emi of rs.7000/ to the dealer, excluding processing charges.the emi started from 02/07/18.i have not received any sanction memo regarding instalments.
kindly provide me with the same at the earliest.please send it to my e.mail id.thanks....
Complaint comments  Read comments Complaint category Appliances

Bajaj Finserv — charging annual inactive fee

 Gokul Vinodh on Nov 8, 2018
Kindly deactivate my Bajaj Finserve EMI account ending with number 1446.

While purchasing the first product your person assured that there will be a fee for the card and there will be no other money will be charged. But now a msg has been received that we are going to charge a fee of Rs 117 for being inactive.And it's my wish to use the card.this is purely a ###...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — emi card not activated (in progress)

 kotteeswaran92 on Nov 8, 2018
I am installed the Bajaj wallet app and generated EMI card Last one month before. Late 20 days before i purchased one product using Bajaj Finserv. But, Still my EMI card status is IN-PROGRESS. Also the expiry date also not displayed. I need to buy another product through online. Due to the abow mentioned issue, I am not able to buy anything.

My Registered mobile no: [protected]
Loan Acc No: 4030CD91613131...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — emi card expire

 Krishna Kanha Kushwaha on Nov 8, 2018
Dear bajaj finserv card
For purachases the itmes in credit or emis
In just some time this so fastly and less time consuming process to purchase the itmes on credit or emis loans
Thanks for give this scheme.
And my one complain is there so you can solve this problem
My bajaj finserv emi card is expired so that please reissued that card
Card no. [protected]...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — emi due

 khandya on Nov 8, 2018
मैने बजाज finserv से लोण लेके asus का मोबाईल लिया था जीस की सारी emi मैने भरी फिर भी ये लोग मुझ पर 4000 रुपये बाकी दिखा रहे है और बँक मे लगातार चेक पे चेक लगा रहे चिस वजसें बँक मेरे से 9000 रुपये से ज्यादा चार्जे ले चुकी है मुझे बँक चार्जेस इनसे चाहीये...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — investment intermedi

 Jesudhasan on Nov 7, 2018
Respected sir/madam,

My acc has been debited with rs.295 n number of times in the name of investment intermedii, even after all my emi has been cleared long before.

This has been prevailing for the past 4 or 5 months.
And even after inquiring with bajaj finserv, am not getting a clear clarity.
If this happens, then there is no way left rather than going to the judiciary.
So, please take steps to solve my issue, because more than 10000 has been debited since closure from my account

Name : jesudhasan p
Branch : nagercoil
Complaint comments  Read comments [1]Complaint category Unauthorized charges

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