Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 39%
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2884
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
799
down
397

Mobile:
Mobile:
up
548
down
335

Customer satisfaction rating
39%
Complaints
2884
Pending
601
Resolved
977
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So far so good - The company responded to our notifications and is working on resolving complaints.

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — not received elite emi card

 Atul6162 on Apr 23, 2018
Dear Sir,

Mr. Harjeet Chawla of Bajaj Finserv contacted me for marketing and wanted to offer me ELITE EMI Card. As per his instructions, I had done my payment for Bajaj Elite Card in March and subsequently he told me to get this card within 10 days. Its been almost month and I didn't receive any card or email regarding this. I got all his email communications with me.

I humbly request you to issue this card with limit of Rs. 300000 and other privileges which he mentioned while marketing this card to me.

I look forward for your quick response and positive...
Complaint comments  Read comments Complaint category Education

Bajaj Finserv — pls change my old mobile no

 sneha malwande on Apr 23, 2018
Hi Sir / Madam, This is to informed you that [[protected]] this number is registered in bajajfinserv . I want to replace this number instead of this number [[protected]]. Actully due to some issues i had to change my number so please can you change my number.
Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side....
Complaint comments  Read comments Complaint category Other

Bajaj Finserv — misbehave of one of the employee

 NitinMaan on Apr 23, 2018
I purchased a mobile handset and opted for bajaj finserv for financing purpose.
My bank account at the appropriate time had balance but the installment was not deducted from the balance
And now after somedays
Bajaj deducted the balance with penalty of rs 450 which is not acceptable
On calling one of your executive on his personal mobile no. He misbehaved and is not picking up the call again.
Kindly look into the matter as soon as possible....
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — mis selling of insurance along with personal loan

 Debobrota Dutta on Apr 22, 2018
I have taken a personal loan (402pmt[protected] on 31st mar18. The sales rep. Said it is mandatory to take a life and a medical insurance along wiith the pl, citing various reasons and explanations. Ultimately i had to agree for the same. They had agreed on my request to make the premium date post 31st mar 18 for next financial yr. (Life ins prem of rs 4772, medical prem. Of rs.2262). But to my shock when they disbursed the loan and the premium receipt had a date of 31st mar only. Inspite of assurance from bajaj finserv guys they have not met their commitment.
I have followed up with 2 reminders...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finserv — unnecessary bounce charges.

 puntush on Apr 20, 2018
Hi,

Bajaj Finserv has unnecessarily applied Rs.900/- bounce charges on my loan account. I am a loyal and a honest bajaj finserv customer and have taken and completed many consumer durable loans on time without any default. However the bajaj representative who met me at a pantaloon store in Delhi ask me to pay the bill through bajaj finserv emi option to which I agree. I asked him if I need to give any documents and he said if you are a registered customer you may not give anything. I need not worry. However later on my emi got rejected by bank and on confirming from my bank I was...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — bajaj finserv regarding bajaj finserv advance payment loan number 421ecf64862970

 x2 mahesh on Apr 20, 2018
Iam s. Mahesh kumar, i buyed an new mobile using bajaj finserv card from online then, it costs 10, 999 loan number 421ecf64862970 i have paid my due in advance payment i have paid around 3668 for two emi then they did not upadted this transcation in the recoed and they are asking again to pay the amount it showing remaining 5 dues like that but totally i paid two emi is in advace and one deducted from my account during last month, but they upadted only one transcation when i put around 100 mails they are not taking any action i have all the payment document including payment summary all details...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finserv — change a mobile number

 Akshay Tekawade on Apr 20, 2018
Hi, this is to informed you that [protected] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [protected]. Actually i didn't received any sms. So its quite diificult for me to get the details of all updations and emi so please make add my new number as per my requirement. Thanks kailas tekawade...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — I'm complaining about the annual fee

 Subhadeep S Das on Apr 19, 2018
SIR, With reference to your mail dated 19/04/2018 against existing Member Identification(EMI) card no.[protected], I would like to request you please deactivate this card. I do not require any such card. Please deactivate the card immediately. If not, I will go to consumer forums for helping me out.
Thanking you,
Subhadeep Das....
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finserv — unauthorized deduction from my bank account using loan security cheque

 neil_armstrong on Apr 19, 2018
I have availed a Personal Loan in Feb 2018 from Bajaj Finserv. The security cheques provided during the loan documentation have been used without my authorization to sell me an insurance policy to cover my personal loan.

I would also like to inform that the loan amount credited to my account had already incurred a deduction of the Insurance Policy to cover it.

BajajFinserv is not ready to contact me over phone to explain me the proceedings with the problem & keep on emailing me to give them 4-5 days to get back to me.

I have all the proofs, such as call...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — mobile last emi delay

 Vishprem on Apr 19, 2018
My name premavathi housewife taking loan for mobile purchasing 2no this aprel month due bounce this is the last due for me yesterday coimbatore racecourse office collection person cell no[protected] wrongly speek and rood behaviors to talk he is not respect to me shouting badly words if u not response my complaint i have a voice record complaint women's police against ur company...
Complaint comments  Read comments [2]Complaint category Mobile Service Providers

Bajaj Finserv — pre-approved calls and final irresponsible responses from sharadkumar sasidaran from bizsupportbo

 anithakraphai@yahoo.com on Apr 19, 2018
Hi team,
This is regarding pre-approved loan offer calls, where i received from last one month min 10 calls a day and last week i spoke to one of the member from loan disbursement team sharadkumar sasidharan. I negotiated for the processing fee and rate of interest and finally, i provided my consent to proceed with loan formalities. And i received 2-3 emails from bajaj for link activation along with my identity details. All emails were marked to anshu shrivastava from bajaj finserv and i thought, it is genuine approach. Now, after two days i am asking for the status, his email is no longer...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — permanently blocked of emi card

 the theater on Apr 18, 2018
I was paying the loan amount correctly for the ast year n when due to penalty pf sbi maintenance balance the amount was little bit less i jave cleared all the amount of loan by visiting the bajaj finserv office. And now i want to reopen my blocked emi card. Always when i go to the bajaj office they says that i dont have that much of cibil score and now ut had been 2 years still it hasnt been activated....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — fraudulent loan items against me

 murty.iit@gmail.com on Apr 18, 2018
5 years back, unfortunately i have taken loan from bajaj finserv against furniture items, i paid all the emps as well-

To my surprise bajaj fin serve used to approve other persons (With same name as mine) loans, deducted emis from my bank account. Then i used to complaint these fraud incidents to bajaj, generally these bajaj guys wont respond to such things - then i used to complain to my banker saying how come bank accept emi deductions with out my permission - after so many fights i did got my money back-

Some times as many as 4 emis deducted from my account though...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — being defrauded by some calls and using my bajaj finserv card flipkart purchase

 atgs on Apr 18, 2018
I am Farook Ahmed Shaikh From Address:-City-Ankleshwar, Dist.Bharuch, State-Gujarat.Pin code -393001, My customer ID is[protected].

I am using Bajaj Finserv EMI Card and tomorrow on dated[protected] on my register mobile number- call from[protected] and said that he is from Bajaj Fin and your all loan is clear and i want to send you NOC for your account and then he ask for OTP and i gave him then after some time on my mobile i got the massage that successfully purchase transactions of rs. 22, 990/- and same amount for two time will be on my Bajaj fin card.

I request...
Complaint comments  Read comments Complaint category Online Shopping

Bajaj Finserv — plz unblock emi card

 vemavarapu anusha on Apr 18, 2018
Sir,
I am vemavarapu Gangabhavani from rajahmundry, andhrapradesh.
I have an emi card with number:[protected] and it was blocked due to check bounce sir plzz unblock my card... I'm paying my loan amount correctly
From the day it was issued I never used it as already 4 loans where running and now they are finished and recently bought a tv and now it was blocked. I need to buy a mobile urgently through this emi card...
Plz reactivate it fast...
I was not even aware about it that my card has been blocked. I have been always paying my emi in time. And recently...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — refunded amount is not credited to my account

 Prasanna Sivakumar on Apr 18, 2018
Hi,

I purchased flight tickets using bajaj finserv in makemytrip. I cancelled the trip and makemytrip refunded the amount to bajaj finserv account. Till now no intimation from bajaj finserv where the amount is. Customer care service is the worst n unable to get any response. Request to kindly transfer the money to my savings as all the emi is paid in full...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — kolors

 Mohanarao madduri on Apr 18, 2018
Sir,
I would like to request you please deactivate my emi card no. [protected] and expedia id issf78724430. I donot want this card which is unused for me. I already request to mr. Rakesh hav by telephone after trying half an hour but in between my call was disconnected. And they are not contacting me.
My email id is mohan7mba@gmail.com and my mobile number [protected]
So please deactivate my emi card as soon as possible
Thanking you...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — unnecessary membership charges charged

 Harshilthakkar789 on Apr 18, 2018
Have opted for bajaj finserv rbl bank credit card but without informing have been charged for rs 3500 & no issue is been solved since last week.
Have transacted for rs 564 & bill generated is rs 4106.86 which is not fair because it was not informed about any charges to be charged.

"it was clearly been asked to person called from bajaj finserv about any charges on credit card to be taken but it was said to be free of charge"

Please see to matter & resolve it as early as possible.
Contact number - [protected]
Email id - harshilthakkar789@gmail.com...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — bajaj emi card not received long time

 IAMTHAKUR 6949 on Apr 18, 2018
I will apply bajaj emi card from dealer of mobile galeery, a'bad

Emi card payment of rs.-412.00 on date 16/11/2017,

Customer id no.- sf73257831,

Registered mobile no.- [protected],
But after long time i will not rcvd emi card

So plz confirm this and issue / delivery emi card soon...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — bajaj flexi loan 404dfs64136178 (extra charges burden!)

 Karthikn153 on Apr 17, 2018
Hi,

This is with respect to bajaj flexi loan taken on 2nd february 2018
With loan number 404dfs64136178.

I got a customer care call in the last week of january 2018 for the
Flexi loan saying i am eligible for a flexi loan of 1, 63, 000rs, though
I was not interested they called many times and convinced me (Afterall
We are human beings!).

Next day bajaj agent guy named chetan (Ph. No:[protected]/[protected])
Came to my home collected all my documents (Aadhar, cheques, photo,
Took signatures.. Etc) and said nothing...
Complaint comments  Read comments [2]Complaint category Unauthorized charges

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