Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 43%
Submit a Complaint
3381
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
951
down
456

Mobile:
Mobile:
up
635
down
396

Customer satisfaction rating
43%
Complaints
3381
Pending
475
Resolved
1308
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bajaj Finserv related photos (475)

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — online shopping not allowed even limit not used.

 Maltimohan on Sep 24, 2018
I want to do online shopping with bajaj emi card but while payment all shopping partners denied saying nach not updated . Further wwhenever try to update nach its denied by bajaj fineserv itself Also online updation facility not available for bajaj . No direct customer care to help verbally, its very bad experience with bajaj as for purchase of emi card also I wasted 500 extra....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — harassment by collection agent

 Rohan Berde on Sep 24, 2018
Hello.
My Name is Rohan Chandrasen Berde.
I am current loan account holder for bajaj emi card with register Mobile Number is [protected].
Due to some financial crisis as i losty job, we were unable to play the emi on time but some how we managed to clear the dues before the month ends.
During this week my dad was coordinating with one of your Representative who started abusing My dad and also threatened him regarding the same.
We are not criminals or burglars neither we gonna runn aways with this small amnt and neither we are denying to make the paymnt.
But...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finserv — no response from your local office

 jaggi murali on Sep 24, 2018
Your person has approached me for a top loan offer and taken all my documents in Kochi. But till now he or no body has responded back to me.Is the loan processed or not? And I felt very bad about the services. I had spend a whole day to give all the documents. Hope after this complaint some one will take up this and action will be taken immediately....
Complaint comments  Read comments Complaint category Home & Garden

Bajaj Finserv — ca loan scheme offered by bajaj fin serv

 CaPkjaingoa on Sep 24, 2018
Though my is registered for dnd the loan marketing team is call me about preapproved loan for cas at concessional rate and they visited my office and took signs on papers saying they are all proposal forms for their formality its pre approved loan with less documentation and less processing fees and competitive rate of interest and it will be charged only on the amount withdrawn etc without disclosing all terms and conditions all the problems started when they credited the whole amount of loan by rtgs to my account and deducted the processing fees @ 2.36% and document charges rs 3000 since i was...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — emi get bounce from non exist bank account

 yogi707 on Sep 23, 2018
Hi Bajaj Team,

This to inform you due to your poor service and customer loot I am totally disappointed with Bajaj.
I am your valuable customer and I was with Bajaj since more than 3 year still Bajaj don’t have any value for their customer.
I am the victim who is suffering by your loot and in future I don’t want to maintain any relationship with Bajaj Fencer.

I am facing issue with my LOAN account. I have opened account in Bajaj with my Axis bank account after some days that account was closed.
Then I purchases freeze with Bajaj...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — their auto debit process from bank account

 niranjankmr2014@gmail.com on Sep 23, 2018
They did auto debit without fine on 7 the of the every month
And sometimes when the company negligence employees and the managers they don't debit and make fine auto debit after the 7th of every month happened to me 2490 actual money to pay but they added 500 above and make it 2990 to pay them,
It's just an example, this type happening indiawide then it's big blame bussiness
Worst services and they don't have ethics, they don't have dharma in their company culture...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — product not delivered but charged by customer

 Ankit4t4 on Sep 23, 2018
Dear sir/madam,
I was placed a order online on flipkart through bajaj finserv emi card of amount 13999/- on 10 aug 2018 but unfortunately that transaction was failed and order was not placed. But on 27 aug 2018, i had received a message from bajaj finserv of emi deduction. I was contact to bajaj customer care, they told me they will give refund after 8 to 10 working days, but almost 1 month passed & i didn't receive any amount. Also coming 2nd emi date and bajaj team not supporting me. Request you to kindly do the needful and help me for getting refund and closed the loan in bajaj finserv...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj finserv - phone insurance cancel

 yogesh gamre on Sep 22, 2018
Dear sir/mam, this is to inform you that recently i had purchased mobile phone from my bajaj finserv lending emi card with policy no. (577dpf[protected]. I do not want any mobile insurance besides the mobile emi. Bajaj finance has been insured my mobile without any information. I will not pay any insured amount of my mobile because i m not interested to take this insurance. Kindly request you to cancel my mobile insurance and send me the confirmation of cancellation of mobile insurance immediately.
Thanks and regards
Yogesh narayan gamre
Registered mobile no. [protected]
Customer...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — elite membership card [Resolved]

 Paritosh88690 on Sep 22, 2018
Hi one of the bajaj executive call me and process for the bajaj elite card i have pay for the 4999 via emi after the complete i have not received the card when call the customer care they told my card is active on 21/09/2018 so it will take time after today when open the bajaj wallet application
They block my previous email card and active the elite card but the limit is same so i don't understand if my limit will be same so why i am pay for this 4999 and executive has told that time your limit will be between 100000 and 300000 and my both card will be different so please resolve my query...
Complaint comments  Read comments Complaint category Other

Bajaj Finserv — bajaj finserv emi card annual inactive fees

 atuljuikad on Sep 22, 2018
Dear customer, your emi card annual inactive fees of rs.117 is due on 20th nov'18. Available loan limit on card is rs.176, 000. Use your bajaj finserv emi card & get waiver on your annual inactive fee. Download bajaj finserv wallet https://appurl.io/j7r7q3za

What is this? You are cheating customers with an emi card. Even i dont know when i received such card despite the fact that i availed personal loan 3 years back and its repaid and closed long.

So please deactivate the card and remove my account. Receiving lots of calls and sms from bajaj. Funny thing is why you...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — online order no cost emi after order cancelled but loan amount status updated

 Nirmit Patel on Sep 22, 2018
Dear sir,
My name is nirmit patel. I am a existing customer of bfl. My id is 73142850. 19 september 2018 i am purchase a product mobile honor play at 123999 from amazon (Order id is order #[protected] and used bajaj finance limited no cost emi with 9mounth emi. But some problem i am cancelling the order amazon and amazon cancel this order and refund my bajaj card
But bajaj generate the loan emi start 20/09/2018.. (Loan account no is - 432ecf[protected]. Plz cancel this loan amount. Helpful 3 documents file are attached it. (Sms screenshot, email screenshot and bajaj emi screenshot)
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — annual inactive fees - 117 rs - never informed

 Santhosh Parthasarathy on Sep 22, 2018
Bajaj finserv,

They are not supposed to loot from their customers.

My card number - [protected]

I have never used it. It is told that the card is free of charge by your sales executive and the card was issued against my will.

This is literally cheating your customers.

Close my card effective immediately. I should not be charged 117 rupees as they have never informed and never written the same in any document.

As i dint use the card, card was deactivated i believe. Without any request from my side....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finserv — deactivate emi card & discontinue all bajaj finserv services

 hksantosh on Sep 22, 2018
I do not have and am not using any bajaj finserv emi card. Yet, i keep getting irrelevant marketing calls. I received an sms today indicating inactivation charges will be levied. Do not levy any charges or auto-deduct any amount from my account. This is totally unethical & unprofessional. I reiterate that i do not actively hold any card and do not intend to use bajaj finserv services any further. Discontinue emi cards if you have any in my name i. E. Santosh kotraiah hiremath & mobile number [protected] and stop all bajaj finserv marketing calls with immediate effect....
Complaint comments  Read comments Complaint category Auto Insurance & Loan

Bajaj Finserv — blocked card has not unblocked

 Pooja Rocz on Sep 21, 2018
I had a personal loan with bajaj finserv and this month I have paid my last emi. My loan is closed. I have requested to unblock my blocked emi card through email but they said that due to delay in emi payment my card is permanently blocked and it will not be unblocked at this moment. My emi payment is delayed but I have paid all the due amount and I want my card unblocked. I also want noc of my closed loan. Kindly resolve this problem. If my card is not unblocked I want a written document in which it will be written that nothing will be charged for this inactive card in future....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — bajaj finserv cheating consumers with emi cards

 Deepak on Sep 21, 2018
This is to bring up to you notice that, I have not taken any medical insurance from Bajajfinance, but every month 1697 amount is getting deducted from my bank a/c.
I have taken air-condition in the year 2016 from Bajaj EMI scheme and got a loan closer letter also for the same. from there I didn't do any transaction, for my surprice from 2 months 1697 getting deducted from my account, they have activated a medical policy, without my notice now how can they active new policies without any signed documents nor without my confirmation this is nothing but misusing of my bank cheques provided for...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — I was not informed about the financial health care charge guide at the time of detailed breakup by mr. anurag

 Kamlesh Gurjar Patil on Sep 21, 2018
Dear sir,
This is to inform that i was not informed about the financial
Health care charge guide at the time of detailed breakup by mr. Anurag
Goram but the same was deducted from my reimbursement amount without
Any prior information.
I request to settle the same amount credit to my account otherwise
Close my loan.

Thanks and regards
Kamlesh patil
[protected]
Date of incident 20/09/2018...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — samsung s9 plus cashback fraud

 Biyanka Thakur on Sep 21, 2018
I ve purchased s9plus with the cashback offer of rs 5000 after paying 3 emis. But still not received the money. Bajaj mail representatives are saying go to the dealer and croma bahaj representative said go to bahaj company representatives. Cashback aap log khud kha gaye kya. If do not want to guve the cashback then plz dont show us the offer arti thakur
[protected]...
Complaint comments  Read comments [2]Complaint category Mobile Handsets

Bajaj Finserv — wrong commitment & misuse of my documents

 KamalChandani on Sep 20, 2018
Hi,
I have been promised a balance transfer top up loan by bajaj finserv's executive mr ajay & mr nilesh.. ([protected])
They have collected my documents (Which i have not signed).. On insisting that please get my documents signed, mr ajay told that it is not required...

Now my concern is how can bajaj finserv pull my cibil report without my consent...
Also i had confirmed to the executive to login my case only if the valuation of the property is sufficient for desired loan disbursal, to which he agreed that i can get a top up of 35 lakhs...
Now these...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finserv — digital fone safe policy cancel

 Mohan M.Rao on Sep 20, 2018
Gud mrg sir plz cancel my digital fone safe policy number 404ctb88077935 i'm not interested in this policy so plz cancel and send me acknowledgement about cancellation my bajaj i'd number is 59825809 total policy amount is 2499 emi 278 for 9 month is too burden to me so plz send me about cancel and one more thing no body called me are explained me about this policy how can they activate this is policy i will lodge a complaint at consumer court...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finserv — rude behaviour of employees

 nikhil.malik on Sep 19, 2018
Hi bajaj team,

I wanted to buy a bike so i queried regarding ktm and got call from sector 18 and 63 noida offices. After that, i visited both the showrooms but one guy from sector 18 office, name charan singh, didn't receive the call after the first contact, twice and wasn't in the office when i visited there, that's fine no issue at all. After that when i communicated with sec 63 office and they created my account, i think. He called me and asked for the scenario very rudely then i told him about the calls that he never answered (Once he did and cut the call, saying that i will...
Complaint comments  Read comments [2]Complaint category Motorcycles & Scooters

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