Bajaj Finserv Customer Care
Bajaj Finance Limited/ Bajaj Finserv Lending
Customer satisfaction rating: 42%
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3193
COMPLAINTS

Bajaj Finserv Customer Care

Bajaj Finance Limited/ Bajaj Finserv Lending

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Address
4th Floor, 271 Business Park, Model Industrial Estate, Goregaon East
Mumbai
Mumbai City District
Maharashtra
India - 400063
Landmarks:Near Virwani Industrial Estate
Off Western Express Highway

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
868
down
430

Mobile:
Mobile:
up
586
down
371

Customer satisfaction rating
42%
Complaints
3193
Pending
503
Resolved
1198
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Bajaj Finserv Complaints & Reviews

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Bajaj Finserv — no separate credit card limit on super card

 umapati81 on Jul 21, 2018
Making fool to people who have already RBL card. They are not giving any separate card limit and taking charge. I have already a money tap with rbl card. Bajaj have sent me super card with no separate limit. Then why I will pay any fee to bajaj finserv. Bajaj finserv sales executive has wrong committed to me for new card with separate limit. I have requested to cancel my new bajaj finserv credit card ending with 3589....
Complaint comments  Read comments Complaint category Credit Cards

Bajaj — without resolving my issue they closed my complaint. kindly take action and change my damaged part while on service.

 Arun Kumar Elak on Jul 20, 2018
My compaint reference number was ISR-359556. I already complaint by mail but that was not processed and that complaint was closed without my knowledge. None of the spares broken by service centre was not changed. It is my third complaint. Please take action and change my broken spares. Without resolving my issue they closed my complaint without my knowledge so please take action...
Service Centre: Sayar Motors, Thiruvannamalai, Tamil Nadu....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Bajaj Finserv — fraudulent finance case

 arunavapal438 on Jul 20, 2018
On June 23, 2018 two men claiming to be representatives of Bajaj Finance visited my Father-in-law's house and falsely accused my wife of having made a purchase of a refrigerator worth around 22, 000 INR. According to them, the installments were discontinued after a while and the outstanding amount is 18, 000 INR. They never visited my own house, which is surprising. Since we are staying outside West Bengal, my home state, they forced my father-in-law to give them our contact number. After I learned of this, I called one of the visitors at the no. [protected] asking for details of the presumed loan....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finserv — bajaj finserv emi card not activated

 Renu Singh Malik on Jul 20, 2018
Hello,
I would like to inform you that i have received an SMS from Bajaj Finserv regarding some EMI Card. When I installed the Bajaj Mobikwik Wallet app i found out that I had been given an emi card from bajaj finserv. In order to check whether the emi card is active and working i tried doing a transaction. But I received an error that My NACH form is not submitted. i request you people to please let me know what do i need to do in order to make purchase online through bajaj emi card.
My mobile number is : [protected] and Cust id is: 65644132
The message I received from Bajaj...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — regarding phone safe insurance

 kamaldebbarma on Jul 19, 2018
I Kamal Debbarma of Agartala, Tripura as iam the existing customer of bajaj finserv from last 2017 company provide me a EMI card and with those EMI card i have purchased a mobile of samsung j4 cost of Rs.9990 on 4th June 2018 at the time of purchase i have not taken any kind of Insurance and i have to pay Rs.1666 EMI per month for 5months against my loan account number U25DPF78364741 but after 7 days i have got a msg that against my above loan the insurance has been processed and i have to pay more Rs.1399. And on that time i have talk with an employee of bajaj finserv named SAIKAT SAHA and he advised...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — sales and marketing calls and emails

 Lalit Adukia on Jul 19, 2018
Hello Bajaj finserv,

It is ridiculous that daily 4 to 5 times, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement..

Kindly take necessary action for stopping phone call at my number else I will be forced to take action against Bajaj Finserv for disturbing me on and off using several different numbers.

My Cell no is (+91) [protected] and please do not email me at ladukia@gmail.com...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finserv — bajaj finserv digital fone safe added to my loan without my acknowledgement

 mydeals@honeysoft.in on Jul 19, 2018
Hello,

I have bought Dell Laptop from Retail Store in my city with bajaj finserv EMI card (Customer ID[protected] and they have added another loan “ Digital Fone Safe” (Loan Account No: 429DFS[protected] without my knowledge or confirmation. I have never asked for this nor was it notified. I have reached to bajaj finserve but no help. Can i have any contact person whom i can reach to resolve this or i will have to file with consumer court for this cheating.

Regards,
SELVAKUMAR S
+91 [protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — automatic calls for loans

 hemant.makhijani on Jul 18, 2018
Everyday I receive 4-5 automatic calls from Bajaj Finserv for Personal Loan.

Every time I block the number but its coming from different number every time.

Its frustrating when I am driving and call is coming with vibration !

Please help to resolve this issue. Bajaj Finserv should consider for all indian people.
We shall make some law for such issue happening in India....
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — nach not updated

 skrai21 on Jul 18, 2018
Team,

I am really frustrated due to unprofessional behavior from your side...I have given the Mandate form along with Adhaar and and one cancelled cheque for NACH 6 months ago at finserve office at old delhi road, sector 14, Gurgaon but till now I am not able to use my card just because of NACH is not updated...

can you please do the needful I have received this card one year ago and till now I am not able to use this card....
Complaint comments  Read comments [6]Complaint category Credit Cards

Bajaj Finserv — home loans

 rajakumarvaradharajan@gmail.com on Jul 18, 2018
Dear Team,

On 8th June 2018 – My application form was trashed in front of me by another representative of Bajaj housing, saying that my loan has been rejected.

In this case, I would need an invoice for the cheque which was passed for Rs. 1999/- as processing fee and cash of Rs. 1500/- was charged as documentation charges. In case if it is for legal verification, then I would expect a legal certificate from your advocate.

I’m highly disappointed with the behavior of the KishoreBabu and Vadivel who was initially in contact with me for loan processing,...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — cancellation and refund the amount of bajaj elite card

 Vidya Sagar Reddy Annapureddy on Jul 17, 2018
My name is VIDYA sagar Reddy ANNAPUREDDY, I paid an amount of 4999 for elite card on 25 th June 2018. Still today I didn't get any benefits from bajaj finserv, before buying that card they promised so many offers but now at least they are not responding to my phone. So I decided to cancle my elite card and refund the same amount. My mobile number is [protected]....
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finserv — bajaj finserv deactivate bajaj finserv emi card

 chintan.mehta24 on Jul 17, 2018
Please deactivate my bajaj finserv emi card as soon as possible because i don’t require that and it is lying idle and i got message that 117 amount will be deducted from my bank account. And when i am calling the customer care it always says all lines are busy. This card is of no use for me please deactivate it. My details are as follows

Name - partis sarathi ghosh
Mobile no - [protected]
Experia user id[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — emi/loan card

 neerajmrp on Jul 17, 2018
I have a problem or query and i am not able to reach to a customer care executive.
This is cheating. They have kept only ivr in customer care number.
Customers cannot talk to anyone if they have a problem. I think this is a fraud act. I tried even email and it says they will get back to me in 2 business days.
I request all to stay away from this people because they will screw you up if you have any kind of issues in future....
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finserv — bajaj finserv amount is being withdrawn from linked sbi account without any reason

 PRAVIN BUDHARAP on Jul 17, 2018
Myself Budharap Pravin a customer of bajaj finserv registered with ph. No:

I previously had completed my emi's pinned with following lan ids:

Even after clearing the emis, bajaj finserv trying to get money from my savings sbi account (Linked to bajaj finserv).
The amount of 295/- has been withdrawn 1 times from my account with the below message.

23-oct[protected]oct-2017) to transfer
Chrg recvd-mandate fail txn dt.26/04/17bajaj fina 295.00

Requesting you to take proper actions against the issue and help me in getting my...
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finserv — cancellation of my phone safe pay insurance policy

 abhi2551987 on Jul 17, 2018
Dear Team,
I didn't buy the phone safe (CPP) of your company on that product that i am purchase from SHREE JALARAM MOBILE BORIVALI EAST.
I hamblly request you to please cancel it. As soon as possible. For the below mentioned detail.

NAME:- ABHIJEET RAMCHANDRA PARAB
MOBILE NO- [protected]

DIGITAL PRODUCT LANE NO:- Samsung A8 plus
PHONE SAFE LANE NO:- 405DFS80479320
PRODUCT DETAIL:-SAMSUNG A8+
PRODUCT PRICE:-36700
SCHEME:-10/2...
Complaint comments  Read comments [5]Complaint category Mobile Handsets

Bajaj Finserv — complaint no. 2010074711 -regarding mobile damage repair bill claim

 madhunair on Jul 16, 2018
Sir/Madam,

Kindly refer the above said complaint number regarding the insurance of my mobile set damage repairing insurance settlement with mobile number [protected].
Please find the attached documents. Expecting prompt and fast response in this matter.

Kindly note my new phone number and email id for further correspondence related to the same.
Phone - [protected]

madhunairss@gmail.com

Thanking You

Madhu Nair...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finserv — regarding refund my balance amount

 Sonumammu on Jul 14, 2018
Sir I was purchasing Panasonic led TV on 06.07.18 from Sudha cell Bilaspur (C. G.). In respect of this after using my bajaj finsery card the amount of Rs 90000/- has been dedecuted and message received from your end. But at the same day I have cancelled the same due to costly amount of led TV and after cancellation of this purchasing from Sudha cell the deducting amount not yet received in my card and showing 1, 41, 000/- balance amount
My bajaj finsery card no. xxxx9518

My name. Sunil Kumar Walmik
Date of birth. 02.01.74
Resident. Devnandan Nagar phase-2
Complaint comments  Read comments [4]Complaint category TVs

Bajaj Finserv — wrongly deducted rs.590x4 and 506.81 from my account

 Bushra Rizvi on Jul 14, 2018
Dear sir Bajaj FinServ has wrongly deducted Rs.590x4 and Rs.506.81 from my account on 2-7-2018 and then represented the Emi of Rs.2030 on dated 5-7-2018 which was bounce instead the Bajaj deducted Rs.424.33 from my account the after i got a SM's and call from Bajaj that the Emi of your card was bounce i aske her about the issue but se refuse to take the issue serious and insisted me to deposited the amount online in a very abusive language then after I personally visited the Bajaj office to resolve the issue but there was not a satisfactory answer from the office even i haven't got the deducted...
Complaint comments  Read comments Complaint category Loans

Bajaj Finserv — life insurance policy issued by name without my acknowledge

 sunny nagpal7 on Jul 13, 2018
Dear sir, i bharat nagpal from delhi and without my knowledge you have issued policy from bajaj allianz group term life by paid the insurance amount from life insurance phonebindingsir  even i call ur customer care service but no solution will come out even a not a satisfactory answer
how do you do this to people to make a fool for a policy

lan ac.. 4F5LIP73337483

pls cancel the policey return my fund pls

thanks 

bharat nagpal

[protected]

[protected]

sunny.n7@gmail.com...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finserv — bajaj finserv 118 inr deduction from my account info: bajaj fin mndtvrfchgs june18.

 A krishna on Jul 12, 2018
Bajaj Finance — 118 inr deduction from my account info: bajaj fin mndtvrfchgs june2018 .

i have paid all charges required for the card formation
And processing charges at the time of led purchasing. I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs june2018 I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time....
Complaint comments  Read comments Complaint category Loans

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