[Resolved]  Bajaj Finance — block my bajaj card - reg

Oct 27, 2017

Updated by Kuttypappu Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a gold emi card no :[protected] with bajajfinserv. Recently my emi loan card was blocked and i have not been received any confirmation email or letter from you.in fact i have taken one loan form bajaj and have paid them all. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a gold emi card.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so i would not have gone to take any product only.

This is really frustrating and disappointing to me i really don't understand that why my card has been blocked,

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

They have also suggested me to purchase the product by producing the documents, i even did that and my loan was rejected. Customer care is unable to give me the reason for it.

However i request you to please activate my emi card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and i should be given a second chance.

Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

My card no: [protected]
Name: umamaheshwari. R