[Resolved] Bajaj Finance — block my bajaj card - reg

 
1 Review
 Kuttypappu on Oct 27, 2017
Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a bajajfinserv emi card no. : [protected]. Recently my card is lost somewhere.
So, i would like to request you to please block my bajajfinserv emi card as soon as possible. Please inform me regarding block through my mobile no. [protected]. And kindly resend the new card as soon as possible.

Emi card no : [protected].

Regards
Chandrakanthan. N

Complaint marked as Resolved Nov 30, 2017
Updated by Kuttypappu, Oct 27, 2017
Hello,

Grievance redressal team & we care team

This email is to inform you that i am holding a gold emi card no :[protected] with bajajfinserv. Recently my emi loan card was blocked and i have not been received any confirmation email or letter from you.in fact i have taken one loan form bajaj and have paid them all. I have had a very good history with bajaj and have paid all my loans to date and that was the reason bajaj gave me a gold emi card.

I was not even aware about it that my card has been blocked. I have been always paying the ecs in time. And when one day few weeks back when i tried to purchase consumer durable, i was been informed that my card is blocked. I felt so annoyed and insulted at the shop, atleast they could have informed me over that they have blocked the card for such a small reason so i would not have gone to take any product only.

This is really frustrating and disappointing to me i really don't understand that why my card has been blocked,

I was talking your customer care and they promised a call back which was again not done. I was promised that my issue will be resolved asap.

They have also suggested me to purchase the product by producing the documents, i even did that and my loan was rejected. Customer care is unable to give me the reason for it.

However i request you to please activate my emi card so that i can use your services and i also promise you that they wont be any bounce back from my end. I have been a loyal customer and i should be given a second chance.

Also if activation of this card is not possible then kindly send me a new card.

I would be highly obliged.

Desperately looking for positive response from your end.

My card no: [protected]
Name: umamaheshwari. R
Bajaj Finserv Customer Care's response, Oct 27, 2017
Hi, Greetings from Bajaj Finserv!We have noted your details and we will get back to you within 24 working hrs.Thank you.
Bajaj Finserv Customer Care's response, Oct 28, 2017
Hi Umamaheshwari, Greetings from Bajaj Finserv!As discussed your EMI card *****5412 has been permanent blocked due company inline policy.Thank you
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