Bajaj Finance — Customer care | |||
Dear Sir, On jan 28th, 2015 I have applied for EMI card through online ( my customer id :[protected] in which for Rs.249/- i got 20% off and in turn I have paid 199 Rs. through SBI netbanking. But till date i did not receive the card and the same I have intimated through mail communication on Feb 5th to [protected]@bajajfinserv.in with the following ticket number: SRN02497437 and after two days they replied that not received the payment. After loggining through my credentials in bajaj fin serv portal i came to know that card is issued and its ending number is with 7198 and expiry is upto 2025. Whats this? whats happening at the bajaj services end.. i dont understand. I even not received any sms regarding the card issue, and even payment not confirmed at your end how come its showing with limit of 35, 000/- Pl give immediate action on this Thanks & Regards, Kishore.A [protected] Customer id: 11544239 Was this information helpful? | |||
 2 Comments | |||
Comments
Dear Sir.
Greetings from Bajaj Finserv! With reference to your post and our discussion we wish to inform you that your query related to EMI card has been resolved as the EMI card has been delivered to you yesterday on your registered address. We have further provided the EMI card PIN number to you, post validation. We would also like to thank you for sharing the feedback, this would help us to improvise on our process in a better way. For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
Greetings from Bajaj Finserv! With reference to your post and our discussion we wish to inform you that your query related to EMI card has been resolved as the EMI card has been delivered to you yesterday on your registered address. We have further provided the EMI card PIN number to you, post validation. We would also like to thank you for sharing the feedback, this would help us to improvise on our process in a better way. For further clarification, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv
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+91 20 3040 5261
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your Loan Account Number. We have already initiated the process of resolution of your query. You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending