Bajaj Finance — disbursed rs 16 lac by misleading & no resolution on complaint ag loan account number: 401saf47258121

Address:	New Delhi, Delhi, 110001
Website:	www.bajajfinserv.com

Dear concern,
I want to draw your attention towards following few lines as the for immediate action.

I was advised for the od facility for the sanction of same i have furnished necessary documents. Further i was told when i will be in need i can use the loan and at that time i have to pay the charges (Processing fee etc.) as per your policy.

When i got the trail mail your agent puneet called me immediately and asked me to give approval, also he mentioned the loan amount and emi mentioned are just for example and its only approval for od facility and i approved the same.

Surprisingly the loan amout was disbursed to my personal account without my consent and all the fees for loan has been deducted from the approved loan amount.

Its simply case of mis selling, mis guiding and doing wrong practice strategically.

Financial fitness report to be deducted from disbursal amount was not also intimated

In this scenario i request please reverse all the charges and nullify my loan account, i have immediately paid the amount to bajaj

Further, after sending a mail to grievance mail id eventhough i got the assurance from mr narendra n through mail & telephonically also that my matter will take up and after loan closure, noc will be provided to me, however till date even after so many reminder i am not getting any support from concern am even no body bother to pick the call after disbursement

So if this is the condition of resolution in market leader company than its a thinkable question on the management of company.

I sent below mail to all the concern authority as below but no response got from anyone :-

Dear concern,
As received trail mail i have tried to contact to mr. Prateek, he did not pick my call from my mob no, again i tried from another number and he picked the call and his behaviour was terific showing the cause due to month end target he is not able to help me any way.

As already mentioned it was a miss selling, also adding to the subject, i was intimated it was an over draft facility but it was a loan only.

Please resolve my issue asap.