Bajaj Finance — Discrepancy in loan document

Address:751030

Dear sir,

I have availed a consumer loan from bajaj finance services ltd consumer id 48933141 for rs 9864/- on 01 oct 16 at at great eastern electronics, bapuji nagar, bhubaneswar. Following discrepancy observed and intimated to the company for rectification on 13 oct 16:-

Axis bank mandate made by the bajaj finance staff at the loan application counter for loan amount rs 50, 000 /-for duration[protected] instead of loan amount rs 9864/- and emi rs1234/- for 08 months. When i objected to the amount mentioned in the mandate, i was told that this is being done as per the directives from the company.

The above serious lapse by the company is yet to be rectified despite repeated reminders.

Yours sincerely,

Saroj kumar
Was this information helpful?
No (0)
Yes (0)
Oct 28, 2016
Updated by sarojp90
Three days back i received a response from the company as follows:-

"Greetings. Your complaint has been forwarded to Bajaj Finance Limited customer service. You should receive a reply from the company representatives within several days."

They have stated that i should receive a reply in "several days"!
Are they joking or serious about it?
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bajaj Finance
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    15%
    Complaints
    4647
    Pending
    0
    Resolved
    675
    Bajaj Finance Phone
    +91 20 3040 5261
    +91 20 3040 5060
    +91 20 3040 5221
    Bajaj Finance Address
    4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
    View all Bajaj Finance contact information