[Resolved] Bajaj Finance — EMI card Blocked | |||
Respected Concern Persona, My name is VENKAT, My Loan ID is 4090CD05350726, My ph Number is [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 5th May. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your card will not be blocked. This is not my good service experience with Bajaj Finance Customer serving team. You should well trend your team before let them handle any call. Kindly resolve this issue. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir.
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we wish to inform that your EMI card number xxxxxx5520 is temporary blocked as your May’15 EMI for Loan account number 4090CD05350726 has been dishonored with the reason ""Insufficient funds"". We further state that your EMI Card has been blocked in-line with our internal risk & credit policy. The EMI card will be unblocked after 105 days from the block date 10/05/2015. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
"
Greetings from Bajaj Finance Ltd! At the outset we regret the inconvenience caused. With reference to your post we wish to inform that your EMI card number xxxxxx5520 is temporary blocked as your May’15 EMI for Loan account number 4090CD05350726 has been dishonored with the reason ""Insufficient funds"". We further state that your EMI Card has been blocked in-line with our internal risk & credit policy. The EMI card will be unblocked after 105 days from the block date 10/05/2015. For any further information, please write to us on [protected]@bajajfinserv.in
With regards,
WeCare
Bajaj Finserv Lending
"
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+91 20 3040 5261
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4th Floor, Bajaj Finserv Corporate Office, Viman Nagar, Pune, Maharashtra, India - 411014
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Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your complaint. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.
With regards,
WeCare
Bajaj Finserv Lending