[Resolved]  Bajaj Finance — Fraud Against Loan

Address:

Bhopal, Madhya Pradesh

Dear Sir / Madam Greetings for the day!! This is to inform you that my name is Smt. Laxmi Rao, from Bhopal (Madhya Pradesh). Recently (21st May 2014) i'd purchased a SONY LED 42' TV from SONY Center, S.K Arena Pvt Ltd. Shop No:241-242 Dynamic Center, Opp. DB Mall, Zone-1 MP Nagar, Bhopal, which is total cost of 64900rs and on which i have deposited the down payment of 40249rs (including EMI card) and rest i financed with Bajaj Finance (3113 x 8 EMI). This is the complaint against consumer loan with loan number (#4300CD[protected] .Every month Bajaj Finance should deduct EMI money from my account on 5th of every month, the amount they need to deduct is 3113rs as per EMI plan and as i mentioned above also, but they are deducting 5409rs on every month and this is happening from last couple of months. When i complaint against this form the Financer 'Anuj' he told me that the isuue will resolve and from next month the EMI will deduct of 3113rs and extra amount will be adjusted in last 2 EMI's, but on next month i've got an sms on my registered mobile number i.e. +91 [protected] that 'EMI of 5409rs will deduct on 5th August 2014 kindly maintain the proper balance", after getting this message i met with Consumer Financer 'Rahul Patil' he asked me to let the amount (5409rs) deduct from your account in this month and then he assured me that the problem will rectify and from next month EMI of 3113rs will be deducted and extra amount will adjusted in last two EMI's. But the same thing happened again i got the same SMS regarding EMI of 5409rs, then again i rush to Consumer Financer with the issue but he unable to provide any solution and in the end he asked me stop all EMI's after that i file the complaint in written to him and i taken the receiving on it. Also i am holding the written compliant with receiving of him on it. One more thing i need to mentioned that on online loan statement my name is also written wrong. I stopped the EMI's and i want you to look into the matter and revert back ASAP, also for your reference i am attaching the files related to this issue. -- Thanks & Regards Laxmi Rao Administration Officer Govt. Homeopathy Medical College +91 [protected]