Bajaj Finance — I stopped a service but still they asking me to pay 8k.

Address:	Chennai, Tamil Nadu, 600116
Website:	www.shakshiiwellnness.com

Hi,

My name is Divya. I taken a weight lose treatment in a place called Shakshi Wellness - T.Nagar. This place also a scam. They cheat people. Shakshi's service was not good and they keep fooling me. They did not even give me the printed or written paper about the treatment or the amount I paid and I have to pay.

Shakshi wellness got sign from me saying that they will get me the signed papers copy in 2 days but they did not. I started having doubt on them and then aftrr 6days I stopped going there.

When I asked shakshi wellness they said that they will give the payment and treatment papers after a week but they did not. I felt they cheating me and also the service was not satisfactory. Hence I called them to cancel the service so that Bajaj finance will stop taking money from me. Shakshi said that they will get me loan without any down payment but later got 5k as advance and For 8months they asked to pay 37k. Later my bank called me to get permission about 40k and I told them to ignore it hence the bajaj could not take money from my account.

I explained this to Bajaja finanve guys and they said they will take care of it but they did not helped me.

In Shakshi, a lady asking me to get someone else if I need to get the cancellation form of the service so that the new person will continue the service. I felt this is not fair. When I feel this is scam and service is too bad, how can i pull some innocent person in this?

Shakshi is not cancelling the service and the Bajaj finance keep sending me messages or giving calls and even visiting my home asking to pay money for which i did not even take a service. I stopped it after 6-8days.A month I visited and that's it. They asking me to pay 8000rs for 2months. But i have stopped the service and Shakshi is playing smart. They are not even ready to show the payment papers or treatment papers/documents they provided.

Bajaj finance asked to put conference call to Shakshi and I did. I can hear both of them but both acting as of they did not hear each other and have network issue. Then bajaj finance guy lied me saying he spoke with Shakshi and they say that they cant refund 40k. I was so shocked. I visited the place only for 6-8days and already paid 9k for that and no use of it. Still they forcing me to pay the balance.

The guy from Bajaj is shouting me saying " i[censored] were a guy I would have behaved so bad to you and you would felt so bad in your area you live in". I literally started crying as he spoke like a rowdy.

I visited Shakshi wellness place today (25th June 2018) in the noon time. None is ready to answer me for the payments I already made. No people to explain me why they not canceling the service and why they are not giving me the printed papers of the service and amounts.

All they say is to get a new person if i am not continuing the service OR to pay the balance.

Last month I called Shakshi wellness to cancel my service after seeing the EMI message from Bajaj. The lady in shakshi asked me to come in person after 2days. When i called her after 2days to confirm the timing, she then said " I cant cancel and refund to Bajaj or to you. You bring someone and make them pay the balance amount and let them take the service". I was really shocked when that lady spoke like that. She behaved like a panchayat head. I even tried to tell her in the other ways to get the cancellation form. I started saying her that I am in bad condition and not happy with service and i cant come from porur to t.nagar often as I work in a rotational shift and I am getting sick often, but still she continued saying the same.

It is me who know what my body accepts. But seriously the place is not good or decent and the people inside it are not at all professional. They just give sona bath and for all 6-8days i paid 9k only for sona bath and one more thing where they will give some vibratory equipments on the body. No use.

This is so wrong. When I am not taking the service and already had a talk about cancellation of service why do shakshi wellness not cancelling it and why bajaj finance didn't attend my call when i called them from shakshi wellness today and later finance guy asked me to go back to t.nagar when I already returned home half way?

I clearly understood that both Shakshi wellness and Bajaj finace are playing with my money.

Please do help me get out of this situation. Please... I beg you.

Thanks,
Divya.