Bajaj Finance — loan part payment and not proper way of talking

Address:	Dahod, Gujarat, 389151
Website:	www.bajajfinserv.in

Hi,
I have certain issue about dahod brach.
1) that office guys have no talking sense. Please give proper training to how to talk with customer.
2) that guys have no idea about online system much more. After pay payment online they call me and said directly when you come to office for payment. Please understand your system first
3) my brother go to office for part payment 1st time, that office cashier told him please come on 14th because we don't get any bank details. That cashier did not told him any procedure. My brother goes on 14th then cashier told him please make full payment other wise we took 2.3 percentage something charge from you. He told him to fore clause loan which is advantage to you even you can close after one moth so i paid more interest to them. Why you guys not told us when my brother came first time that this is condition?

Please resolve this issue of dahod branch and give proper training of that guys