Bajaj Finance — misbehave and extra charges

Hello team,

Loan number: 4040cd83320409

I bought a tv on emi from bajaj and the account from which the payment was about to get deducted was having some problem. So i called bajaj team for help but they didn't helped in any way. Then i used to pay everytime emi to a bajaj exicutive every month. Every month i use to ask then can you please tell me the principal amount so that i can pay the amount and fore close the loan. Every time he use to ignore and only collect the emi. When this month i was about to pay, i asked for the remaining amount then he is telling that 3000 is the principal amount and 4000 is the cheque bounce changes. I requested that if any waveoff is possible then the person and the manager started shouting at me. I dropped the call and still seeking for a resolution.
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Commitment not fulfilled and want installment.

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