Bajaj Finance — outrageous behavior and false commitment - rajesh pandey (am - bajaj finance)

Website:

www.bajajfinserv-direct.in

Hi team,

I am gaurav chaturvedi a customer for the pl# - 401spl02054748. Due to a personal emergency, i was not able to make payment of this loan installment in jan. Rajesh called me for collection and had a word with me about payment for the same to which i committed to pay by the 1st feb when my pay is credited. Rajesh threatened me on the 1st feb at 12 am in the night to come to my house at 3am to collect payment since i was not able to pay as soon as the salary credited. Due to his behaviour i had to rush from office back home. Anyways i made the payment of the instalment and partly the penal charges. An amount of rs 4000 was still left that rajesh promised me to take care of however now i have completed my loan amount and the load stands paid accept for that penal amount. Rajesh has been giving me commitments for the past 3 months now and still the issue with stands.in addition to this i personally would like to lodge a formal complaint for rajesh pandey and rajesh thakur (Collection executive). They have used threatening words, harassed me out of business hours, given wrong commitments and have just withered away with time.. If this is the way bajaj treats their customers, it comes as a real shocker to me i am attaching my folllow up messages where i have repeatedly asked rajesh pandey for an updated and he has simple failed to keep his commitment in addition to which he possess a very unwelcoming demeanour. I personally would request you to kindly help me out with getting him fired off his duties since he is nothing but a black hole in your esteemed institution. I am attaching the screenshots of the follow ups done by me with this man (Rajesh pandey). If my penal charges could not be waived he should have told that to me clearly 3 months ago. Also rajesh suggested me to get my emi bounced to help me get this resolved. Who gives suggestion to customers to get their emi's bounced on purpose. Please fire this man at once. I also am going to come in person to your office to discuss this case further.