[Resolved] Bajaj Finance — Personal Loan drawdown amount not received in my bank account

Smit Vyas

from Delhi, Delhi

Jul 9, 2015

Address: Indore, Madhya Pradesh

Hello Team, I don't know why your customer care number are not working, I tried it more than 100 times from last two weeks giving me a message "all route are busy". I requested an drawdown amount of Rs 15, 000/- from my personal flexi loan account #425SPF07515712 to my HDFC bank account on 28th of June 2015. Process was completed even under experia portal SOA is also showing that you have received the Rs 15, 000/-, but in actually I didn't get that money in my HDFC bank account. I already requested to you on your [protected]@bajajfin email id 3 times but i did'nt get any valid replied from your team. Customer ID 16709712 Requesting to you please look into this matter and try to find where is my money?? Thanks, Smit

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Aug 7, 2021

Complaint marked as Resolved

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Comments

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Jul 13, 2015

Dear Sir,

Thank you for sharing your Loan Account Number. We have initiated the process of resolution of your complaint . You shall hear from us asap. During this time, should you wish to contact us, please write to us on [protected]@bajajfinserv.in mentioning your Loan Account Number in the subject.

With regards,

WeCare
Bajaj Finserv Lending