Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2742
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2870
down
980

Phone:
Phone:
up
1711
down
729

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2742
Pending
0
Resolved
67
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (285)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — harassing by dozens of calls on daily basis

 sanaula haq on Jan 4, 2019
Hi,
This is a complaint againt the bajaj finance company. They spoof the personal numbers from internet and spread across. All of their workers start calling n numbers of times a day. Some are talking in abussive language also. Please stop harrassing people like that. Whenever we require we will approach the bank for loan. What is the benefit of this kind of harrassment.
Requesting please stop this kind of acts....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — daily calls regarding loan

 Jwalant21 on Jan 3, 2019
I am receiving calls from the representative of bajaj finance nealy everyday from different different numbers. I don't want that. I have told each and everyone to delete my number from their list but still everyday someone calls from bajaj finance. These phonecalls needs to be stopped or else I'll have to go to the consumer court and lodge a complaint against the company....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — my ecs not deducted on 2-jan-2019 even though enough balance is available

 Anthony Prasanna Mulpur on Jan 3, 2019
Hi Sir, My loan account numbers are 400REM85614276 and 4000CD76144480, my EMI was due on 2-Jan-2019 but still it is not deducted from my bank account (in last 4 or 5 months EMI was regularly deducted from my bank account through ECS) even there is enough balance available in account. Can you please check it and deduct the EMI as soon as possible. The emi amount is inr 3410 and inr 1717...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — complaint regarding disturbance caused by computerized calls.

 Anoop Adhikary on Jan 2, 2019
Hello Bajaj finserv,

It is ridiculous that daily within 15 min or half an hour, I am receiving this voice calls at all possible odd hours from bajaj finserv for asking me to take loan. I am not interested to take any loan and several times i have requested that please do not call or SMS me for loan requirement.
Also I did ask the customer services to block calls but each time I receive a call from different numbers like
[protected]
[protected]
[protected] etc...
Kindly take necessary action for stopping phone call at my number else I will...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Bajaj Finance — laptop/ last emi not able to pay and request for 3 days

 Rinku Chatterjee on Jan 1, 2019
I rinkuchatterjee mobile no [protected], i am buying laptop in installment for my husband, i already paid all emi in late but in last emi i. Can't able to arrenge so i request the recovery person to give 3days more for payment but he (Prasant) jadupore branch probably continuously threaten me and told me to came in house in night today wheases my my husband is out of station now so kindly help me... Thank you....
Complaint comments  Read comments Complaint category Laptops / Notebooks

Bajaj Finance — unwanted calls regarding loans

 kitrox on Dec 31, 2018
I am receiving calls daily from bajaj finance. I do not need any loan. After informing the same several times, and multiple requests to remove my number from their list, no action has been taken. I still receive calls on a daily basis.
My nos are [protected], [protected], [protected], [protected], [protected]. I will be forced to take legal action if the problem is not resolved soon and i need a call back from the company executive and an apology.

Thank you!...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — change of emi dates

 vsdsagayam on Dec 31, 2018
Dear sir
As i have taken personal loan from bajaj finserv iam paying emi's on time. I have requested many times to change my emi dates no one is updating and harrassing me every month. As actual date is 2nd of every month. I want it to change it on 7th of every month as iam salaried person so according to my salary i request to change dates. So kindly do the needful. It would be really helpful....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — illegal finance fitness charge deducted in my loan amount

 Uday37 on Dec 29, 2018
Hi team,

Illegal finance fitness charge rs.5500 deducted in my loan amount. Before taking loan the bajaj finance team promised no deduction apart from stamp duty rs.200, emi card charge rs. 450, zero processing fee & after 1emi no charge for partially/pre clouser payment. But they illegally charged rs. 5500 and i never seen such charge in my life any of the bank charging. Please help me to get that amount. I've tried to follow up bajaj finance team but none of them responding i'm really pissed off.

Below are the my loan details.

Name: udaya singh
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — personal loan 1 emi default

 ivari on Dec 29, 2018
Hi,

This is ravi here, nice to know there is a pattern here with Bajaj recovery agents. They have haraased my wife with over 20 calls a day on the day she was giving birth to our child and continued to do so in spite of informing them about our medical emergency and the EMI being paid by the month end.

It is the responsibility of the borrower to return the money but at the same time it is the responsibility of Bajaj Finserv, a reputed company to understand the fundamental rights of a human being, else we the borrower would have to resort to the same tactics as them....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — false commitment

 Mayu Padave on Dec 29, 2018
We purchased sony led from kohinoor electronics shop in kalyan west. We bought it on bajaj finance emi facility. While purchasing the product, bajaj fin executive commited to provide 13000 coupons in our bajaj fin wallet. But till now we havn't received the amount nor coupons in my wallet. Customer care told that there is no such offer they are giving.
Request you to please look into the matter....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — refund issue

 Munna Reddt on Dec 27, 2018
One agent, bajaj finance service ltd, prakash vikash, a agent, working in the company. He made my card, but amount deducted twice from my account, in making bajaj emi card. But no refund of cancelled transaction till now, as raised issue no of times, but no action taken properly. Agent no [protected]. Dhanbad, bank more, branch. Bank declared, both transaction successful but in making card, one transaction success and other fail, so refund of failed transaction not received in my bank. Agent behavior is fully indiscipline, not picking phone and abusing. So take proper action. He works in bajaj finance...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — poor customer service-emi

 ReshaNi ResHiba on Dec 27, 2018
Hi team,

I purchased electronics items on emi basis. Initially my check was returned due to sign mismatch and next month it was cleared. Then they deduct money from my account.. This month also they deduct money from my account and also they collect money from my home even after i told to them that they already deduct money from my account.. I went to mybajaj office @marthandam, kanyakumari district. They simply said that was technical problem. And my question is why they did not inform to me that was technical problem we will refund your money.. If we are not pay money on date they...
Complaint comments  Read comments Complaint category Electronics & Appliances

Bajaj Finance — bajaj finserv bajajfin_mndtvrfchgs

 Sudipta0105 on Dec 27, 2018
Bajaj finserv debited 118rs on 15th dec, 2018 from my account in the name of bajajfin_mndtvrfchgs_nov18. When i asked they emailed and told that it was ecs charges by bank. When i contacted with bank they told that it is deducted by bajaj finserv and not ecs. I told bajaj to refund the amount because the amount they charged also did not reflect in my bajaj loan account. But they did not respond on it. They are unnecessarily charging. Please register my complaint and help to resolve it asap.

My emi will start from jan, 2019. I do not know why they have charged it. It's really annoying....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unwanted promotional calls

 vp28 on Dec 24, 2018
Hello Bajaj Team,

I got some loans on consumer durables & fine with the service, but now a days getting too many calls to my registered mobile number [protected] for personal loan even after denying, nearly 6-8 times am getting calls even after complaining, please stop the calls & allow us to be peaceful. You should have minimum sense to not to disturb everyday. Hope you understood & stop calling with immediate effect....
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — unwanted calls & sms regarding loan

 vp28 on Dec 24, 2018
You stop calling me & sending sms regarding loan, if we want loan we'll only come back to you why you # are harassing people even after telling that not interested, this is ridiculous how many times we need to request you & why should we request you to stop calls even if it is not our mistake.
Daily getting 5-6 times calls & totally disturbing in office hours & driving, if anything happens during driving will you take care of us, non-sense!!!...
Complaint comments  Read comments [3]Complaint category Loans

Bajaj Finance — loan recovery with mental harassment

 atul.dhakad on Dec 23, 2018
I had taken loan from bajaj finance in 2017. Due to business up and downs my emi not going on time. Meanwhile my business collapse and i lost in it too much.. Not on date but i am paying in same month.. But bajaj finance executive sitting at wakdewadi-pune office and in the team of mrs. Shruti shah whenever calling me for emi insulting with bad words. Talking about family, financial capacity and harassing very badly.. Due to this i want take legal action against bajaj and their such employees. Till nov.2018 my dues are clear but due to this harassment i am going to stop pay emi as am already financially...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — bajaj finance - loan against policy

 Sandeep Gadute on Dec 23, 2018
In january 2018, mr. Alok deshpande, mr. Pravin deshmukh, ms. Sneha sawant, mr. Sachin sawant, are the people from bajaj finance called me for a loan against policy 0% interest for 10, 00, 000/- for 10 years.

They first asked me to pay 50, 000/- as a premium amount on bajaj service account at canara bank, mumbai, then 1, 80, 000/- as a gst at canara bank, mumbai, 40, 000/- for royal slab then 45, 000/- for government noc,

So far i paid 2, 85, 000/- and the still asking me to pay another 25, 000/- remaining amount for government noc,

I would like to...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — mobile number wrong number entered

 rajasekhar bathina on Dec 23, 2018
Hai my name is bathina naga rajasekhar and i have bajaj personal loan already existed customer and last time you agent should not properly enter my register mobile number and also two times already complained your regional office at rajahmundry they was taken action so we request for mobile number correction from [protected] to [protected] and my register email i'd is rajasekharbathina@gmail.com my personal loan a/c bank account number is [protected] sir please accept my request and take action please give confirmation thank u...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — insurance cover of my cell phone

 jammy231187 on Dec 22, 2018
I had purchased a sony xperia xzs cell phone in the month of august 2018 form sony centre nagpur ravinagar branch, for this purchase i used my bajaj finance emi card to repay 8 emis. While purchasing the cell phone i asked the bajaj finance employee to fill the document regarding insurance cover of my cell phone which he forgot to process or willingly did not processed. Few days back i met with an accident and in that my cell phone got damaged as its screen is completely broken. As the result of this i approached the same employee of bajaj finance he told me that my cell is not covered in any insurance...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — reversal money

 Sagar Patharkar on Dec 22, 2018
I sandip sopan tupe rahata maharashtra having bajaj finance loan. Due to the negligence of ur employee nearly rs.10000 has been debited from my account. Rs.2538 per 3 times has been debited from my baroda bank account. My account no. Is [protected]. The employees have not resolved my issue. The i has raised this issue 6 months back but there is no reply. It's my humble request to credit the amount else i will take legal action as deemed fit against ur company....
Complaint comments  Read comments Complaint category Business & Finances

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