Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2613
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2820
down
952

Phone:
Phone:
up
1672
down
709

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2613
Pending
0
Resolved
58
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (264)

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Bajaj Finance Complaints & Reviews

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Bajaj Finance — excess amount debited towards emi

 amitroy74 on Oct 3, 2018
​dear sir,

I purchased a mobile on 25-08-18 through bajaj finance (Loan a/c no.401ecf[protected] amounted to rs.16, 999/- with an emi of rs.1, 889/- and total no. Of emi is nine. But, on 27-09-18 i received a message regarding first emi of rs.1, 947/- which is due on 02-10-18. After that i tried to contact your representative thrice over phone, but, unable do so.

I then sent a mail to ​wecare@bajajfinserv.in on 28-09-18 and a reminder on 01-10-18. But, it is very unfortunate that despite my mail and a reminder, i have not yet any response from your end.
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — bajaj executive received payment but don't give any proof.

 Manashi Ghoshal on Oct 2, 2018
I am rituparna ghoshal. The bajaj excicutive mr ashim ghosh came my home tomorrow. My family member give payment 2170 rupees. Loan id is 41cd61005050. But he dont give any receved copy. No paid sms sent the bajaj finance company. He herash me every day. Excicutive mobile number is [protected]. I call him many time he said sent me screen shot, statement but no paid smssend my mobile number and no sreen shot given my whats app number. Please take step against him asap....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — an training completed staff

 Mr Roy on Oct 1, 2018
Dear team,
Today in going to mumbai bajar in jamshedpur jharkhand he accepted bajaj finserv card in purchase clothes and shoes. Last 2days before i am going to this mall and i am asking baja finance staff is it possible when i am purchased clothes etc in 4000 thousand above. He say yes sir is it applicable then i am say ok thanks. Then i am going today evening with my family and i am one more time asking baja finance staff is it possible? And also he say yes. When after 2hour one more baja finance staff was come with me and say sir can you say your mobile number for i am checking your amount...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Bajaj Finance — collection person

 prasanna lkj on Oct 1, 2018
Bajaj finance collection person person he is shouting & using bad words
I recently bought lg qled t. V in pai international kattraguppe branch they reffered me bajaj finance i taken finance with them another 3 installment is pending in that my one emi bounced one collection bay called me and using bad words, shouting with me his contact ph no [protected]
And gain he is telling i will come to your house and will get the product in front of your house will shout is telling kindly take action this...
Complaint comments  Read comments Complaint category Employees

Bajaj Finance — statement of my loan account no.4040cd48964680

 bilimagga manjaiah lokesh on Oct 1, 2018
Sir,
I have purchase led tv worth rs. 1, 09000/- from ms. Shaw electronics and home appliances, yeshwanthpur on 30.7.2017 with 14 installment of emi of rs.6056/- p. M. Now i hereby request your goodself that kindly arrange to provide the full statement in this regard for further needful.

Yours

Lokesh. B. M.

Mobil. No.[protected]

Mail: lokeshiihr@yahoo.com...
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Bajaj Finance — bajajfin - mndtvrchgs-aug18

 deep21agg on Oct 1, 2018
I have bought policy from lifecell in the month of aug 18 and i have paid all charges required for the card formation
I have observed that the amount of rs 118 has been deducted from my account as deduction of amount from my account info: bajaj fin mndtvrfchgs aug-18 on 29th sep. I do not understand that why the above mentioned amount has been deducted as already i have paid all dues on time.

Arrange to credit this amount in my account. Ans reply why this has been deducted??

Regards,
Deepak...
Complaint comments  Read comments Complaint category Insurance

Bajaj Finance — cancel extended warranty

 kujat kujat on Sep 30, 2018
We are purchase lg washing machine (No. U290cd[protected] on bajaj finance emi. Product cost is rs 16, 500/- for every month we have to pay emi rs1, 375/-. After paying 1st emi you have to charged on extended warranty (No. U29ewc[protected] rs.308/- per month instead of our purchased product. Please we don't need any extended warranty on our purchased washing machine. Please our humble request is to that canceled extended warranty on our purchased item....
Complaint comments  Read comments Complaint category Washing Machines

Bajaj Finance — investment intermedi

 Dhruv vyas on Oct 3, 2018
I have received massage of deductions of investment intermedi.i have visited my bank today. Bank manager told thst this is charges of fail ECS. I haven't any pending loan or ECS from bajaj finance.

Also i have visited bajaj finance office at panchvati. There are 50 guys were in waiting for contact customer care executive.

Really this is scam whose cheating with normal person.

I want to refund my deduction from bajaj finance Rs.295.

Why they deducted?

Dhruv vyas
M: +91-[protected]...
Complaint comments  Read comments [1]Complaint category Banks

Bajaj Finance — not getting otp on my no as the agent has updated wrong registered no at the time of issuing card [Resolved]

 Aarti Chamankar on Sep 29, 2018
I am not getting otp on my registered no when i am doing some transaction using bajaj finance card
As agent who has updated my details has
Updated wrong registered no at the time
Of issuing card. Please check the below details and update my mobile number as [protected] and my card details are below
My card no is [protected]
And my customer id is
49229435...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — order cancelled loan and emi running

 Yazu Kumar on Sep 29, 2018
It's a pathetic service from Bajaj finserve. No one cares about the request.

I'm keep on trying from August, every time I will get the same response, give us 1 week of time or couple of days to resolve your issue.

Dont know from where I have to put sue on them.

I purchased a mobile from flipkart on 10th july 18 and cancelled it on 11th july 18. As per flipkart the money refunded on 21st july 18.
Order no: OD[protected]

As per Bajaj finserv, flipkart requested not to cancel the loan.
Loan Account No: 400ECF82274100...
Complaint comments  Read comments Complaint category Banks

Bajaj Finance — regarding payment of emi

 Lalit gulati on Sep 29, 2018
Sir
I purchased mobile online the acctt no shown in emi card is changed. I met your office employees and request them to deposit my instalment but they refused to take instalment. Neither instalment is deposited online. They said that they only recieve amount after the bounce/panelty which i want to avoid. It also effects my cibil.
So you are requested to ask your employee to collect amount without panelty or by online.
If my cibil effects i approach consumer court in ambala.
You are requested to change my old acctt. No is [protected] to new acctt no [protected]
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — ecs rtn chg dt

 Ashrafulhoque on Sep 29, 2018
Bajaj finsarv com pani se mera loan the or ak check mera bunch huwa to mere account se pas bar ecs rtn chg ki nam pe 295 karke kata help lain pe call kar ti hu lagta nehi he agent ko bol raha hu bol ta he hamko pata nehi he meyne mera loan 2132 emi or bunching change 450 or 232 ovar deu peymant kar diya for vi kata he mera bajaj ka loan account no he 4k4dpf83463626 mera phone no [protected] gmail ashrafulhaque536@gmail.com...
Complaint comments  Read comments Complaint category Mobile Handsets

Bajaj Finance — false promise on processing fee on home loan

 anand.singh25 on Sep 28, 2018
Hi,
From the first day, Bajaj finance executive told me to there will be no processing fee on loan. I confirmed with his senior also and he told me there is some offer going on and there will be no processing fees on loan.
So I proceeded with loan and at the time of disbursal, they charged me around 22 thousand rupees(22, 000) as a processing fee.

When i informed the same to the bajaj's person he told me they will refund the processing fee and after that he is not picking up the phone.
I have requested him on messages but he is not responding.

I...
Complaint comments  Read comments Complaint category Unauthorized charges

Bajaj Finance — tneb bill payment failure

 301972 on Sep 28, 2018
Dear sir
I am 11 am on 26th may, 2018. It is not complete if eb rs 3484 is paid by bajaj wallet, so i have emailed many times in this regard so i request very humbly to repay it
நான் 26 9 2018 அன்று காலை 11 37 am.பஜாஜ் wallet மூலமாக eb rs 3484 பணம் செலுத்தினால் அது முழுமை பெறவில்லை எனவே இது சம்பந்தமாக பல முறை தாங்களுக்கு இமெயில் புகார் அனுப்பி உள்ளேன்...
Complaint comments  Read comments Complaint category Internet Services

Bajaj Finance — executive is not punched my money scene 2 months

 Aatish Chandra on Sep 27, 2018
Respect sir / madam
I have given the money worth of 6000 to ur executive he has not punched amount and if i asked he is talking so rashly and even the manager manik is also behaving as the same so take a action on executive and manager...
I have got call from legal department nitu sharma, deepak sharma and the boss said they will clear within 24 hours 1 months ago but not yet clear till now... Take action on these people it's gulbarga branch...
Complaint comments  Read comments Complaint category Other

Bajaj Finance — illegal charges and presenting in bank again & again after paying

 vishwar singh on Sep 27, 2018
Bajaj finance has cheated by their illegal charges. After made of complete payment they have taken extra money approx 5000 from me by forcing that delay in payment or bounce charges. They worse my cibil score also.
Bajaj finance still presenting for payment in bank account after 2 yrs for loan paid.
Their employees had taken payment from me but still account showing some due and they are sending messages.
Very bad experience with bajaj finance....
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — bank account no related

 pramodkumargupta on Sep 27, 2018
My name pramod kumar gupta, last month i m taken personal load and given hdfc bank chancel cheque
Loan no - 577pst84768620
Today i got sms emi bank name is icici how is possible

This is very bad experience

Thanks & regards,
Pramod kumar gupta
5 paisa health care senior department i mobile: [protected]
Web: www.5paisainsurance.com  e-mail: pramodkumar. Gupta@5paisa.com...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — pulsar 150

 Shailendrarajput4770@gmail.com on Sep 27, 2018
I purchased new bike before 1 month from rukmani bajaj indore after 1 month in injen oil automatically flow in my bike and injain cap also removed but by showroom not provide me free of service and he denied me so i want to know what means your customer, service, product everything is no needed after purchase bike and contact me [protected] and i want to answer about it...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — surrender policy

 Mohammed Jahangir Pasha on Sep 27, 2018
I want to surrender my policy please cancelled it. When i went branch office daily to cancelled my policy no one can answering me i don't know how to cancelled my policy when i reach branch nobody can helping me. I am a driver i lost my job is have so many problems and bajaj finance was taking penalties with me and check bonus also 600rs taken nobody responding me pls help...
Complaint comments  Read comments Complaint category Health & Life Insurance

Bajaj Finance — bajaj executive harassment by family member

 Manashi Ghoshal on Sep 27, 2018
Respected sir, We are facing too much herasment from bajaj finance exicutive. Every day they came my house we are facing prestigius bad language issue from the 5 exicutive.Main culpit is Moumita came gulgan egency from bajaj. they all drunk alcohol starts for payment force fully issues...sir i beg you please do anything, but we want relief this issue as early as possible my adress is airport 1no....
Complaint comments  Read comments Complaint category Business & Finances

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