Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2158
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2238
down
778

Phone:
Phone:
up
1329
down
583

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2158
Pending
0
Resolved
44
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance Complaints & Reviews

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Bajaj Finance — bajaj finance ltd. - emi card blocked

 Bashist Singh on Jan 11, 2018
Respected Concern Person,

My name is Bashist Singh, My Loan ID is 5770CD56062039, My EMI Card No.[protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. you are blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very discusting service. I speak to your representative, he told me that my card is blocked due to PDC bounce on 2nd Dec.17. On the same issue, before the thing happening, I called your representative and ask him regarding the same, she told me your...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — cancellation of my extended warranty

 Kalyan Phani Raj Midathala on Jan 11, 2018
Sir,
My loan application number 4000CD59595572 . I purchased one LED TV make Sony for which an amount of Rs. 29, 000/- was financed by your company. An EMI of Rs. 3625/- was to be paid by me for 8 month. The details of loan amount financed is as under.
loan financed against TV - 29, 000/-
EMI for 8 months - 29000 divided by 8 = 3625/-..

For extended warranty My loan application number 400EWC61134760.
someone from your company told me to buy extended warranty on call, for 2 years. the amount to be paid is 600 extra. but i got message that my next EMI is...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — sony 48 inch led tv

 Mahendra BM on Jan 10, 2018
I'm from bangalore, i purchased sony led tv 48" 1 year back and took extended insurance by paying around rs5000/-, exactly after 1year mfg warranty display had gone and i informed bajajalliance insurance guy, they took the tv and almost after 1month with continuous follow up and irresponsible response when called each time they gave telling the display is changed we fixed the new display which we got from sony company and charged rs1400/- as a pick up charge and didn't give any receipts from bajajalliance or sony company, exactly after 1 and half month again the display has gone.
I'm raising...
Complaint comments  Read comments [1]Complaint category TVs

Bajaj Finance — bajaj finserv digital fone safe unwanted product naming fonesafe added in my loan a/c with the company.

 The Cupping clinic Hijama centre on Jan 9, 2018
14990/- through bajaj finance. Now i find that another product naming "digital fone safe 403dfs47708871" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. But they didn't pay any heed rather deducted the 1st installment of emi for this unwanted product. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. I shall remain grateful to you.

Thanking you,  
Yours faithfully,  
Aslam khan...
Complaint comments  Read comments [1]Complaint category Insurance

Bajaj Finance — other person loans and emi card added in my account [Resolved]

 Sarvani S on Jan 9, 2018
I applied for bajaj finserv flexi loan last month, which was my first loan with bajaj finance. That time they promised insurance waive off, but didn't waive off. I sent mail to them either to waive off or cancel loan. From the reply from customer care i came to know mobile number added for my application is not mine. They called me back and changed the number and given login details for loan account. After login to account i came to there is already one more and emi card which was not mine but mapped to my account. And address mentioned also not mine. When mailed to customer care they are asking...
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — I'm complaining about destroying credit score or what

 Sadana Sanjay on Jan 8, 2018
Loan account number 4010cd15188381 was pre closed due mistake made by excutive of bajaj accout number of mine was wrong enter on system while we use to get ecs bounce every month than on contact at bajaj office wazirpur on 20/04/2016 i came to know all above than closed on same day with full amount
While earlier loan on same person and same bank account number successful paid

How this mistake done by excutive not know while other side in paying full i got statement from office zero

Than again getting calls from furzi layer form which i am taking to consumer...
Complaint comments  Read comments [2]Complaint category Washing Machines

Bajaj Finance — cash transaction amount 4900/- has been deducted while getting cash from atm sbi moosarambagh

 peduddi manikyam on Jan 8, 2018
Sir/madam it is to inform that the amount of rs.4900/- has been deducted from my account on 06.1.2017 at 10.00 am when the transaction has been failed while i drawing the cash from sbi, moosarambagh, dilsukhnagar.

Due to this i had done another transaction and got the cash of rs.5000/- second time from the same sbi, atm. Due to urgency.

But i got the message that the amount of rs.4900/- has been also deducted from my account.

I request to kindly let me know the details of my account and rectify the amount which has not been withdrawn (Rs.49000/-). But...
Complaint comments  Read comments [2]Complaint category Credit Cards

Bajaj Finance — sony led tv complaint

 tabirqamar1 on Jan 8, 2018
Sony led tv complaint

I have registered my complaint on 6-dec-2017 through toll free no and my complaint no is oc[protected]. I have given my tv to digital svc india noida on 9-dec-17.
Approval promised within 2 days but after calling regular in a week i have informed that approval was given on 15-dec-17. I have not recieved any call from bajaj ot its frenchise for any update for service. When i was call their service center, the person named amit was regular told me that product was on the way from service center. (18-dec, 21-dec three days). When i was told him that...
Complaint comments  Read comments [2]Complaint category TVs

Bajaj Finance — phone call any time and every time

 Nikhil Lotlikar on Jan 7, 2018
Bajaj finance you guys are really spoiling your reputation. Have some basic common sense why would any person change his mind if you keep calling them. Infact i would perfer anyone other then bajaj finance. The biggest mistake of my life was buying some products on emi with bajaj finance. I will never do this.

Calls in sunday even at night 9 pm... Seriously??? You guys are disgusting...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — not opening a new code for my shop amreli

 vandan kariya on Jan 7, 2018
Sir i m from amreli. I m having a shop of electronics as well as a mobile. Both in one show room. Mrs ashish chudasama is not giving a proper answer. I had submitted a document since 2 month ago. Then also he is not responding any thing. Atlest in electronics he should open. But he ignore over request. So plz take some action in this matter. And plz help to open a new code. Kariya tv center amreli.[protected]...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — card blocked and vouchers not yet received

 8095100763 Pats on Jan 6, 2018
Pattabhiraman ks phone number[protected], received elite emi card but without gift vouchers as u promised at the time of payment received but card status is blocked i made regular payments no cheque bounce why my card is blocked? When i called customer care they said we verify so for no response is this the way to treat the customers? Please waiting for reply

Regards
Pattabhiraman...
Complaint comments  Read comments Complaint category Furniture

Bajaj Finance — noc for full & final payment

 mayur.joshi on Jan 5, 2018
My loan account no.405cdd34389410 last week from your office person name mr. Pratik called me and i paid on line rs.3, 000/- in place of rs.3, 447/- this amount was for delay payment i paid all installment before this and he assure me for closing my account but till now i have no response from your company
Please do the needful
Thanking you
Mayur joshi...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — complaint on consumer loan

 Pradip12 on Jan 4, 2018
Sir/Madam
My name Pradip Singha from kahikuchi guwahati airport, I took a
consumer loan on Bajaj finserver on 30.11.2007, my sanctioned amount was
29500/-, I repayment from Central Bank of India ( Azara Br.), but unfortunately
Bajaj Finserver shut down their business from NorthEast without any information, my overdues shows 2692 on CIBIL report, last payment 05.02.2009.
I therefore request to you please resolve my problems and withdrawl my
written of status.
My PAN No. BDOPS4154H.
Thanking You.
My Mob no. [protected]and [protected].(Assam)...
Complaint comments  Read comments Complaint category Desktop Computers

Bajaj Finance — your staff not working

 Raj telecom on Jan 3, 2018
Sir i want to say that i am a dealer from bokaro steel city 827004 jharkhand. I want to take code from bajaj finserve but your continously told your code open next monday... After two days. Always lies till 4 months sir i want to know that what they do. Sir please contact me for further details. I am so flursted with bajaj finserve. My mobile no is [protected]...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — disturbance by phone calls

 niroopam on Jan 3, 2018
Like many others mentioned, the only mistake i did was that i used the loan facility once to purchase something and in return i get minimum 4 - 6 calls everyday from your executives even after telling that i am not interested for further loans every time. If i dont attend the calls they keep calling continuously no matter how many times i disconnect the calls until i pick and start raising my voice, interestingly the days wen i raise my voice and ask to update the records i get more calls from your end. Recorded messages and personal calls.
Please try to understand i am a working professional...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — unwanted automated calls

 Bipin Sharma (Guitar Tunes) on Jan 3, 2018
Hi,

Please stop calling me from automated calls regarding personal because i am not interested at all in your personal loan,
Even if i want loan i will never take it from bajaj finserv again in my life, and also tell my friends or colleague no to take loan from bajaj.

You stop doing that or i will go for consumer court for a case of mental harassment.
Below is my number stop calling on that please...
M-[protected]...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — emi payment/change of bank detail

 csekaer on Jan 3, 2018
Credit card no ending 8502, i requested for emi payment from dena bank to city union bank, i gave application on 04 dec'17. At the time of submiting application concern person told me that next emi from city union bank, but now clearance goes to dena bank, i am not responsible for this, moreover i am not able to pay penalty. Loan no:448dpf49122310, loan no:448pht35192997....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — too many phone calls daily for personal loan

 Whosane4u on Jan 2, 2018
I had taken a loan long back and closed it on time. After that i am being harassed with 5 to 10 phone calls per day. I have complained a few times to the executives who call to stop it. I am not interested in a loan. They promised i will be on dnd... But the calls have not stopped. No other bank is so intrusive. I have advised in my known circle of people to stay away from bajaj finance for loans. I want to also raise this with higher levels like rbi to ban bajaj finance. I see a lot more suffering like me. Shall we start a signature campaign and submit to rbi? [protected]...
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — bajaj card fee

 Faiza Be on Jan 2, 2018
Hi, this is masthanbe. I purchased washing machine on may month 2015. At that time i did not applied for bajaj finserv emi card.in application form also i did not select the check box for getting emi card. Once i applied for emi option they sent me a emi card thru post. I never used that card. I finished my loan on 2nd december'15 and got noc mail on 17th december 2015. Still i am receiving lots of mails and sms from bajaj finserv. On 18th august'17 i received a sms saying about emi card inactive fees of rs. 117 will be taken from my account. How can they deduct. It is fraudulent activity from bajaj...
Complaint comments  Read comments [2]Complaint category Banks

Bajaj Finance — I am complaining regarding to phone calls from bajaj finserv

 Ankur Buragohain on Jan 1, 2018
Dear team,

Could you please wave out my number from the list? I already informed to many executives that i do not want any loan now. If required i will get back. If i get calls again, i will stop using any services from bajaj. This is so unethical. Request you delete from number right now. You guys will definitely lose your valuable customers. My phone is [protected].

Regards,
Ankur buragohain...
Complaint comments  Read comments [3]Complaint category Insurance

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