Bajaj Finance Customer Care
Bajaj Finance Limited
Customer satisfaction rating: 2%
Submit a Complaint
2362
COMPLAINTS

Bajaj Finance Customer Care

Bajaj Finance Limited

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Address
4th Floor, Bajaj Finserv Corporate Office, Viman Nagar
Pune
Pune District
Maharashtra
India - 411014
Landmarks:Off Pune-Ahmednagar Road

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
2567
down
882

Phone:
Phone:
up
1529
down
654

Additional info
Use your registered mobile number to access your loan account details and source instant answers to your queries.

SMS to 92275 64444

KEYWORD Transaction
GETEMAIL To know your current email address
UPDEMAIL To update your email address
GETADD To know your current mailing address
CUSTID To know your customer ID
LAN To know your loan account number (LAN)
EXPERIA To know your Portal Experia username and password
EMI LAN To know your loan / EMI details
PIN To know your 4 digit EMI Card PIN number
FEEDBACK To give your valuable feedback
SAT Y To give a positive feedback
SAT N To give a negative feedback
SOA To get Statement of account
NOC To get No Objection Certificate on loan closure
REPSCH To get Repayment Schedule

View More Information...

Customer satisfaction rating
2%
Complaints
2362
Pending
0
Resolved
51
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Bajaj Finance related photos (224)

Bajaj Finance Complaints & Reviews

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Bajaj Finance — emi related messages

 Dont want loan on Apr 14, 2018
I am not customer of bajaj finserv or hold any loans directly or indirectly, please stop sending someone else's loan account regarding messages on my postpaid number.
The message shows loan account no. 4250cd47845636. Linked with some pnb account number ending with 2162. I do not own any of these and still, i get messages on daily basis.
Please contact the original actual holder and update his/her contact number on your database and leave me out of this mess. I am fed up with your regular messages four to five times daily....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — getting 3-5 calls daily regarding loan or something else

 shameer sheik on Apr 13, 2018
Till now i would have blocked nearly 100 different phone numbers from bajaj finserv.. Daily i am getting calls from new numbers.. It really pisses me off..
I have told them not to call daily for the samething.. I am tired of letting you know i dont want any damn loan or some thing from you.. Just delete my number and dont call me again
Kindly delete my number [protected]...
Complaint comments  Read comments Complaint category Business & Finances

Bajaj Finance — too many sales calls

 ashwini1484 on Apr 13, 2018
Hi,

I used to have a personal loan with bajaj finserv but now that it is done and dusted, i get at least 10 calls from the company to take another personal loan. I have blocked at least 20 of their numbers but every time i get a call from a different number. Initially it was a person calling, when i started to tell them that i dont want any calls from them, i started getting automated calls over and over. I want this to stop!! I have many important calls to take and this definitely is not one of them!!! Please stop!!!...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — annual fees

 Murugan Ananthan on Apr 13, 2018
I want to surrender my emi card. The agents had marketed the emi card to customer with wrong information that, the said card is free of all charges (I. E. Renewal and annual etc.). But the company is charging annual fee of rs295.00.
Misleading the customer by giving wrong information is not healthy corporate culture. It leads to loss of goodwill, customer dissatisfaction and loss of business of the company.
Please provide proper training to your marketing agents to give correct information to the customers at the time of selling the emi cards. It will help the company to survive in...
Complaint comments  Read comments [1]Complaint category Other

Bajaj Finance — stop calling to my number [Resolved]

 Basavaraj NG on Apr 12, 2018
I have taken few consumer loans from you and that's the only mistake I have done against you. In return, am getting 3-4 calls from different numbers offering loans. I am not interest in loans anymore and please stop calling me for this.
Please dont disturb your valuable customer, If any one wants they will contact you, again I am requesting please dont my time and your time also....
Complaint comments  Read comments [2]Complaint category Unsolicited Phone Calls

Bajaj Finance — update new mobile number and email id

 Yashyap Sharma on Apr 12, 2018
Sir,

I am rajan harnal. I lost this mobile number is [protected]. I request you to update my new mobile number is [protected] instead of the old mobile number. Another request is i lost this email id is gopaldutt. Gdu@gmail.com. I request you to update my new email id is rajan. Yashraj. Sharma@gmail.com instead of the old email id.

I request you to kindly update my new ph no and email is as soon as possible.

Thank you...
Complaint comments  Read comments [1]Complaint category Credit Cards

Bajaj Finance — personal loan unnecessary money taken from my account

 nileshkanchan on Apr 12, 2018
Dear sir
I have taken bajaj finance personal loan 16% interest rate now they are charging 24% interest rate why first time they are talking polietely and now they are given answer our bank is non banking sectore why they are harrising me so kindly give me solution regarding this and
Overdue charges is as per system 1000rs and they are charging 1200rs why they are doing this think help me out and i have all the proof regarding this
They are doing internaly corruption why?
Bajaj is not good now i realize...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — i want to settle my loan my no:404pht40057789

 arunkothari on Apr 11, 2018
I want to settle my loan account my account number 404pht40057789
I want settlement with 6 emi how much i want to pay back because i m sifting nd processing fees also taken too much nd i m not afford to pay monthly so do settlement my account my company name is indu's @ 1143 beml lay out ra. R. Nagar bangalore -560098. And reply my email arunkothari9@gmail.com...
Complaint comments  Read comments [1]Complaint category Business & Finances

Bajaj Finance — unnecessary phone calls for loan

 achieverrs on Apr 11, 2018
I receive calls for a loan from bajaj finance several times a day. I am not interested in receiving calls from bajaj finance. I have told the caller several times not to disturb me and to remove my number from their list. However, nothing has happened and i keep receiving their calls. I do not know what strategy is this. If at all i want a loan, i will surely not go to bajaj finance. Please stop those calls. It is really irritating....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — rbl bank a charge of rs. 50.00 without using otp validation (rbl super card) [Resolved]

 roshanlobo26 on Apr 11, 2018
Rbl bank — a charge of rs. 50.00 without using otp validation (Rbl super card)

1 review
Roshanlobo26 on apr 11, 2018 mark as resolved

Rbl sent multipal otp and when entered its says invalid, and i have received 2 mail that received each otp charged 50rs

Pls resolve the issue asap

Registered mobile number [protected]

Pls note everyone : there are many hidden charges from rbl, pls think twice before taking the card...
Complaint comments  Read comments Complaint category Credit Cards

Bajaj Finance — need noc

 Ratoon on Apr 12, 2018
Hai i am suganbabu.My loan has been closed . My loan account no. is 459DPF53269291 Pls. provide me the N.O.C. through E.Mail at my registered E-mail ID. we need to NOC urgent. unlock my card immediately.My mobile number
[protected] and mail id gunasuga1995@gmail.com
my loan has been closed but did't unlock my bajaj finserve via mobile.
i discuse about bajaj company.They Said get the NOC from your mobile.But i did't get NOC from mobile.

Regards,
Suganbabu G...
Complaint comments  Read comments Complaint category Loans

Bajaj Finance — update of mobile number

 NaveenKumarpanda on Apr 10, 2018
Hello, this is to informed you that [[protected]] this number is registered in bajajfinserv and i lost this number recent time. So i want to replace this number instead of this number [[protected]]. Actully due to some issues i had to change my number so please can you change my number from [[protected]] to [[protected]]. My mail id : naveena. Genius@gmail.com
Please can you help me out with this so that i can receive all the updates of payments and all the alerts on time from your side....
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — wrongly charged charges and interest

 parag malvi on Apr 10, 2018
Respected sir
The terms and conditions for my loan, under od loan to professionals, are clearly finalized with ajay dhanwani area manager, ahmedabad on mobile through mr. Kamlesh vaghela, asstt manager as under
1. The rate of interest will be 15% pa.
2. No any charges will be taken from me means all chargeable items for making loan are waived
Now my complain is that
(A) the bank has charged of rs.31037/- from my loan account then i talks with concerned officers of your bank at that time, both of them has replied me, the same charges will be refunded to your...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — loan will be closed within a day

 Sendamij selvy on Apr 9, 2018
Am sendamij selvy. I don't want loan now. Puducherry executives didn't call me and didn't get cheque leaf from me. Then how will u credit loan amount? Tom u closed my loan. I don't pay any dues. Am not having money to pay every month dues. So please close my account. Am asking details only. They didn't give any intimation to credit the amount.
Thank you...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — stop phone calls from bajaj financial service

 MVUK on Apr 9, 2018
Every day I get a call from Bajaj Finance Service and it is so annoying when I have to pick up the call from different customer executives on daily basis. I do not understand if a customer declares he do not want loan or a credit card, why does your representatives still keep calling him.

I have already blocked lot of your numbers but still they keep coming.

Please stop this harassment. I am not declaring my number. Do not want my number being misused if I post it in a public forum....
Complaint comments  Read comments [2]Complaint category Loans

Bajaj Finance — personal loan (hidden charges)

 Suresh Amriwala on Apr 9, 2018
Respected sir,
For few days ago i have inquiry for personal loan on paisa bazar.com regarding this inquiry bajaj finance representative visit my office & ask for loan i have submitted all documents regarding loan in good faith even though security cheque also company representative give assurance that before approval loan they will inform me on mail each & every condition when they approval loan they charged 10.000 rs for insurance & 2999 rupees for other charges i strictly refuse & inform through mail short & sweet i dont want take loan. Now finance company give me threat that you mast...
Complaint comments  Read comments [2]Complaint category Business & Finances

Bajaj Finance — sms for deducting annual inactive fees

 Biswajit Mitrs on Apr 8, 2018
I refer to the captioned subject and state that the alleged company bajaj finance is trying to deduct rs.117/- forcefully and unlawfully in the name of emi card annual inactive fees as i do not have any relation with this company at present. As such any such deduction is illegal and i request not to resort to such act. Please note that i had already submitted another complaint in this matter last month but still the company had send this message again. Biswajit mitra....
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Bajaj Finance — fone safe insurance

 siyad Ch on Apr 8, 2018
Purchased a smartphone make vivo through bajaj finance. Now i find that another product naming "digital fone safe insurance applied with loan application no. 6x1dfs69611275" is tagged to my loan account.
I mailed to the company to remove this product from my a/c. Iam astonished for such action of this reputed company.
Now, i request to you please raise the complain to this compay and resolve the matter so that i don't loose any money. Ishall remain grateful to you.
Thanking you,
Yours faithfully,
Siyad...
Complaint comments  Read comments [2]Complaint category Insurance

Bajaj Finance — 4% hidden changes for loan foreclosure

 mojidrachirag on Apr 8, 2018
Hi,

I have bajaj fin flexi load. Bajaj fin executive told that this is zero forecloser and zero part payment loan, you can close loan any time without any extra charge.

I applied for foreclosing of the loan and they told that now the policy has changed as per market and economic conditions and charging 4% + gst for foreclosure. This is unacceptable. Can someone please help me on this?

Userid: [protected]
Email: mojidrachirag@gmail.com...
Complaint comments  Read comments [1]Complaint category Loans

Bajaj Finance — repeatedly getting calls on my mobile which is in dnd

 shashankde2 on Apr 8, 2018
I am repeatedly getting advertisement calls from the bajaj finance company.
My number is dnd activated still they are harassing me with the advertisement calls.
This is very very irritating. The automated call is being made atleast once in a day.
I have tried blocking the number but the calls are made from multiple numbers
Following are the numbers

[protected]
[protected]
[protected]
[protected]...
Complaint comments  Read comments Complaint category Loans

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