Bajaj Finance — poor customer service

I have been contacting bajaj finserve customer care number more than a week and they have only automated voice which will tell you the loan details.
Top of it, it says my registered mobile number as wrong number.
I directly went to bajaj finserver office which is located in marathahalli.
Address :
1st floor, no.11, 97/2d, mkb square, outer ring road, marathahalli, bengaluru, karnataka 560037

Contact person : rajesh (Manager)

Since they don't have any mobile number to contact them, i had to visit the office. The person took almost 20 minutes to come out and meet me.
He ended up saying that, we are sorry, we are credit card department, you have to visit other branches in residency road and madiwala.

He doesn't know,

1. Other branch contact number
2. Customer care number
All the customers need to visit you branch just get the details about fore closure.

Poor service