Bajaj Finance — salary account flexi personal loan

Address:	New Delhi, Delhi, 110024
Website:	www.consumercomplaints.in/new_complaint

I am really disappointed with bajaj finserv. I applied for loan amount of 1-1.5 lakh. However, they approved the loan for 6 lakh, so, after receiving email i requested them to stop the application and cancelled it and spoke to advisor about the same and he tried to convince me that i can use the amount which is required and rest can be kept on my bfl account. However, i told him that i don't want a huge liability of paying 6 lkh to bajaj and cancel the request if the approved amount cannot be reduced to 1 or 1.5 lakh.

After couple of days i received a text mgs stating that they have initiated the process of transferring the loan amount. However, they have not mentioned the amount. I again called the advisor to processed by document but he didn't responded to my calls. Hence, i again marked an email to cancel my loan application also stating that if they credit my account with any amount i will not be liable to pay it.

Now, i revived a call from the same advisor who gave me an option to go for bajaj finserv asking me the reason to cancel the loan request. I again explained him that it's a huge amount for me and i also asked him about the extra amount of 15k as a part of insurance. Again i categorically asked him to cancel my loan request and he also stated that some one will call me regarding the same.

Today, i found that my account has been credited with the amount of 5.91 lakh wherein they have charged me 15 k as an insurance and 9 k as a process fee and when i checked my email i found welcome letter and email stating that as i have signed the documents they will not be able to cancel my loan application!