This is regarding my following lans with bhfl.
- 401hsl52441853
- 401hpv56733747
- 401fnwfk737454
I have been requesting bajaj housing finance ltd. For foreclosure letters for the above mentioned loan account numbers for a long time now. During the course of time i did receive multiple foreclosures letters and lods from them however, the reasons behind it are appalling and unacceptable.
Below are the reasons why i had to ask them to issue the foreclosure letters and lod on multiple occasions. The below mentioned errors were noticed on separate occasions. If needed i can present all the letters and lods issued by bhfl to me till now.
1.) they had the wrong loan account number mentioned on my foreclosure letter
2.) in the lod, they missed on listing the "sales deed"
3.) recently i received 2 separate foreclosure letter for the same lan 401fnwfk737454 and they have separate foreclosure charge mentioned on it (I have described the latest issues in short below)
The foreclosure letter i received dated 10th september has charged me an amount of inr 45, 802/- based on "foreclosure charges @4.72% on principal outstanding with applicable taxes". The principal outstanding is inr 9/-.
I also received a foreclosure letter dated 28th august and the same 4.72% foreclosure charges are inr 4, 705/- based on principal outstanding of inr 99, 689/- (Letter attached for your perusal
I have attached the foreclosure letters for your perusal.
Moreover, each time i have asked for foreclosure letters, i have been made to wait for more than 12 days on most of the occasions. Every person i spoke to never got back to me to update me on the complaints i raised. My issues and complaints went unresolved even after following up on multiple occasions.
My email is not enough to project the agony i have faced in the past few months from bhfl and it still is going on.
I am in complete dismay with the way things have been mismanaged on every level.
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