Bajaj Finserv — 17 times amount deduction of rs. 295 from your account to bajaj finserv

Address:

Gwalior, Madhya Pradesh

From[protected] to[protected], there are total 17 transactions are made from our savings account to bajaj finserv.
Every transactions is of rs 295 so total amount is 5015 rs.
Please find the below transactions description for one of the transactions.
"to transfer chrg recvd-mandate fail txn dt.31/03/17bajaj fina"

We were having few loans from bajaj finserv but we have already cleared the debt and we have noc for all the loans.

I am posting this complaint on behalf of my mother.
I am living in another city so can not visit bajaj finserv office and bank branch by my self, my mother is tired of visiting bajaj finserv office and bank in gwalior but nobody is listening.

Kindly resolve the issue as soon as possible, return our money and also please give justification why this issue came because this amount might not matters to bajaj finserv but for us it matters a lot.