Bajaj Finserv — abused and forced for payment by employee named puja [protected]

Address:

Darjeeling, West Bengal

My name is jharna sarkar. I have purchased a mobile phone through bajaj finserv emi card. Today one lady called me from ([protected]) mobile number and told me her name is puja, she is a emplyee of bajaj finserv sevoke road, siliguri and told me that my check has got bounced this month and i have to pay rs 1, 800 + bounced fine rs 450= total rs 2, 340. I told her today is sunday so i cant give the money today i will pay the amount with fine tomorrow. She was forcing me and told me i have to pay the amount today, i told her my check got bounced so i will pay the fine for that. She was abusing me and told me "paisa dene ka aukat nahi hai to mobile kue karida" she told me if you do not give money today, tomorrow i will send people at your home.
I think this is not the way to talk with a customer and when i am giving the bounced charges then what is the problem. She has no right to talk with a customer like this. She is very unprofessional.
Please look into this matter.