Bajaj Finserv — Additional loan being cut "BALIC PREMIUM CD LOAN 400BAL13649052 Active"

Address:

Hyderabad, Andhra Pradesh

I am Mohammed Asif from Hyderabad, i have got finance from bajaj finserv and signed to pay of RS.1779+1833=Rs.3612 EMI, But instead of that i have been charged the bill of Rs.3967 i.e; 3612(actual amount)+255(additional amount)=RS.3967, so i tried to contact customer care but unable to reach the executives and when i opened the loan details from bajaj finserv website found it as "BALIC PREMIUM CD LOAN 400BAL13649052 Active", i want to know why it is charged unless i sign any of the document to pay Rs.355 as loan, so i want to make it inactive so that my bill amount would be reduced per month.