| Address: Nagpur, Maharashtra, 440010 |
Bajaj finserv has deducted charges from my account over an emi card, which was not activated.
Inr 118 were deducted on 26 nov 2019, without any authorization or mandate. (In addition to inr 500 they deducted before.
Please note that earlier bajaj finserv also deducted a charge of inr 500, for issuing the card, stating that this card can be used to purchase goods online, however after that it was stated that i need to purchase consumer durable from a physical shop to activate the card.
Also when i emailed them, they denied the complaint initially stating that my email id is not registered, although all official communication from bajaj finserv was done on the same email id.
I would like bajaj finserv to deactivate my card and return my money inr 618 (Inr 500 + inr 118)
Bajaj Finserv customer support has been notified about the posted complaint.
Request you to please share your CPP membership number and contact details. This will help us in resolving your query.
Request you to please contact us on our 24 hour helpline numbers –[protected]toll-free) or[protected]please prefix city STD code) for any further assistance.
Regards,
CPP Team