Bajaj Finserv Complaints & Reviews

My name is Amit Mahadev Tarate My Loan ID is 405CDD18990497. My EMI Card No. [protected]. My card is temporary blocked. I request you please activate my card. This is not a good customer service. You people blocked my card without any prior intimation. I did not receive any prior massage regarding the same. This is a very disgusting service.
One of my EMI on 2nd September 2016 got missed because of just 149/- rupees difference which I immediately paid online on 7th September 2016 at time of 8:17:02PM. Transaction ID is GICI[protected]. After which I got thank you for the payment massage of bajaj finserv. I completed my loan very smoothly on 2nd October so I went to buy a moblie phone on EMI card and suddenly they are saying you card is blocked so we can not proceed. I was completely unknown of all this because bajaj finserv blocked my card without any prior information.
I want it unblocked as soon as possible or I have to go other way.

Dear Sir / Madam,

With Reference to my Loan account No. 4130CD[protected] Bajaj Finance

please find attached herewith the statement of account, my loan was already closed before 3.5 Years

and they have charged ECS - 99.00 from my SBI Account on dated 26.09.2016

Please do the needfull for the same,

Thanking You,
Yours Faithfully,
Tushar Prajapati,
+91 [protected]

I am getting Daily 10-12 times phone calls/sms/emails from bajaj finserve regarding to take loan. I am not interested to take loan . So please stop the same if not than i shall move to consumer court. Earlier i have send you two mails regarding this and their service request no. are.SRN07078954 and SRN07051190. So far no action is taken to stop these calls.

I have applied for bajaj finserv emi card online and paid rs 399 for the same on 06/10/2016. But i have not recieved any details about emi card. I am attaching the snapshot of link which shows that emi card submitted successfully and amount is paid for same. Plz send atleast acknowledge mail for conformation. My icici transection details is vin/bajaj auto /[protected].
My email id is [protected]@gmail.com contact no [protected]

I'm living in Bangalore, Karnataka, i'd purchased few goods through Bajaj Finserv my Customer ID and my mobile number is, my problem now is i'm getting frequent automated/manual calls from Bajaj Finserv alomost 4 to 5 times a day, the same call and the same subject on low interest loans ! these automated calls are coming irrespective of times and also all the days including holidays ! Some times when i'm in unpleasant situation like death condolence or funeral meetings or in very important chief executive's meetings, i'm totally embarrassed with this, I would like to point out that i'm working as a senior level person in private company and mostly i'll be in sensitive meetings, these calls are really disturbing me a lot and sometimes more and more irritating, i am not in the condition of purchasing any loan from you and i'm not interested at all, since i bought few goods for easy EMI options i preferred bajaj finance but due to this your automated and manual calls are simply irritating me everyday, i request you to remove my mobile number from your systems and help me to avoid these nuisance calls please.It will be a great relief for me and my family too.Please understand my situation and help.

My number is [protected]. My name is Sundararaman R

Hi i am hitesh,
I have bajai finserve ecl card.
I saw in blfl mobile app about my card detail. hi saw in card detail pre approved lone of rs. 1, 08, 000 /-
I was visited nearest branch they told me your card is in hold position.
why this not clearly saw in mobile app?
branch have no authority to unhold card. this thing i can't understand!
why misguid customers?
i was called cust. care, not good responced from there!
still i don't know how to unhold my ecl card!

My customer id[protected].

Another case from my side. I purchased a basic HP Laptop worth 21500. As I have Bajaj Finserve card, I applied for the loan. Down payment took by them is 7170 + 1000 (processing fee) and remaining amount 14330 is divided into 6 months installment, i.e. INR 2388 per month. So the total amount with 0% interest should be - Down payment - INR 7170 and 6 months installment - 2388 * 6 = 14330. Total is ~ 21500 which is my Laptop's price. Now the question is of INR 1000 processing fee.

On asking for the receipt for INR 1000, they denied to share it stating no one asks for it. I somehow explained that executive the need of such receipts for me and he gave me an LTS form (I don't know whats that). As I was quite sure that there is something wrong and these people are not going to provide the receipt I asked the executive to call his manager (Ketan Singh)

Ketan and my conversation -

I explained the overall scenario and he started deviating the topic on "how is your Laptop", "Do you have any other requirement". I said lets come to the point, I need a receipt of INR 1000 to which he said we do not provide the receipt of INR 1000, we can provide you an LTS form (LTS form mentions processing fee - 0.00 and some interest - 900 and service tax 99 - Total ~ 1000). Ketan clearly said that they do not provide any receipt against processing fees incurred, we are here to do business and not charity, you don't teach me how business is done and please cancel your product, having bought a Laptop of 21500 and teaching me business.

My response was crisp - You have no right to inform or advice me about product cancellation, I wont cancel, I need the receipt. If not, my uncle who is a lawyer would get in touch with you.

Ketan scarily replied, I might be busy and cannot receive anyone's call. I asked where are you based, we will reach there to clarify this to which he said drop a line to our customer care and then he disconnected. I had nothing to say apart from the word "Fraud".

My point is
1. Bajaj Finserve is making false marketing by passing 0% interest message
2. If they want to incur processing fee, they should give its receipt
3. Executives of Bajaj Finserve should be given a training on objection handling and most important, how to speak with the customers and how to attend them

Dear Bajaj Finserve (Ketan Singh), I understand that you are here to do business and giving 1000 Rs. for me is not a big deal, but please provide its receipt and if not refund the sum of 1000 and do not incur any processing fee form your customer, instead charge them interest.

Please provide a solution, else I have to dig this case with the help of my lawyer.

Sameer Kulkarni
[protected]@gmail.com

Retail Outlet from where the Laptop was purchased -
VIJAY SALES SADHU VASWANI CHOWK
PMT Building, Sadhu Vaswani Chowk, Near Baveria Motors, Near Pune Station, Agarkar Nagar, Pune, Maharashtra 411001

I want to file case against Bajaj Finserv because for the below mentioned issue. This Bajaj Finserv play's with customers immotions. This is our festival time and this company have blocked my EMI CARD.

Team

Kindly let me that my EMI CARD NO 2030**********5269. Valid from 09/14 to

09/24 why it is blocked ? I want the clarification immediately because while using this card in Big Bazaar Chennai I was surprised when the cash counter boy showed me that that card is blocked. It is not only a prestigious issue but it's a crime done by Bajaj Finserv that without informing me they have blocked my card. I am having relation with Bajaj Finserv for more than 3 years and I am paying all the EMI on time then why. I went to purchase my daughter's clothes from Bigbazaar .What emotional emotional effect she had gone through it couldn't possible for me on that point of time to purchase that amount of clothes in cash because according to the message which I have received from Bajaj Finserv on regular basis that which are the places and shops I can use my EMI CARD.

SO I NEED THE CLARIFICATION IMMEDIATELY. OR ELSE I HAVE TO GIVE A STANDING INFORMATION TO MY BANK TO STOP ALL THE BAJAJ PAYMENT IN FUTURE.

And I will proceed to the consumer forum court immediately.

Regards

Sobhan Mitra

Chennai

[protected]

I got a call from bajaj that i have a pre approved loan and i can get it by confirming some details over phone and by accepting terms & conditions on email. So i did and got message that my loan is approved and will be credited within 2 days. 6 days passed but no update from bajaj. My account is showing that my l9an was disbursed on 30 sept 2016.but i didnt received a single penny.i have called over 100 times . They either disconnect the call or dont answer. What the hell is going on. And by the way the superagent said that the amount will be crwdited in 2 hours, though i ddint beleive it. They are just pathetic.please solvey issue and credit the amount

Hello Dear Bajaj,

I have a relation with Bajaj from a long duration and took multiple loans in last 2-3 Year.
Experia ID[protected] and number is - [protected].

Due to last 2-3 month personal issues i didnt managed to pay it on 5th, but still its paid with over charge and currently only last loan is running which is also having around 5 EMI of INR 2015/-. and my card limit is more than 60, 000/-

I want to make another purchase but without prior intimation card is block.How can it happen?

Please let me know procedure to release it or unblock it.

I am ready to follow any requirement on this.

I have applied for Bajaj Finserv EMI card online and paid Rs 399 for the same on 04/10/2016.But I have not recieved any details about EMI card. Customer Care Service is poor they are not even responding the call.Please look into this matter. i am attaching the snapshot of link which shows that EMI card submitted successfully and amount is paid for same.
My email id is [protected]@gmail.com

1. My name is rajan. I have been issued with an emi card bearing the number [protected]. I have been using it since it's issuance and have been repaying it timely without missing any emi.

2. But recently when i tried to do a transaction using the card i was informed that my card has been blocked permanently.

3. Blocking of the card like this without any intimation cause inconvenience to your customers.

4. Though the card has been issued by bajaj finserv, it becomes the courtesy of bajaj finserv that it should inform its customers before blocking their cards. At least the reason the blocking should be informed to your customers.

Yours sincerely
T rajan

I am a customer of bajaj finserv, my custid is 15069054 and contact no : [protected]. I purchased an emi card via bajaj finserv site online by paying one time card fee of rs 749 yestarday. But till now i didn't get any acknowledgment mail from bajaj finserv regarding receiving of payment. I wanted to do some online shopping using that card urgenly. Also all their customer care numbers are blocked and not responding.

If you are unable to process emi card... Reimburse my money.

I've applied for a loan amount of 4.5 lac with Bajaj Finserv. Bajaj representative have collect all the necessary documents along with my previous employment documents + past 2 years form 16 to validate my employment record as i have relocated to Bangalore and working with Intel India pvt ltd from past 9 months.

My loan got rejected and the reason: I haven't completed 2 years of service with my present company (Intel India...

My emi card id no is 8165053. All types of payment have been cleared and noc of your branch has been recd. Request for emi card is re-open has already been fwd through your branch but emi card is not open till date. I asked your branch my emi card is not open, he said your card is permanently blocked, why? I have already paid the balance amount. Pleased fwd suitable replay.

Hi,

Please find below the transaction details of rs 99.

Intercity ecs paid paid to tpcf bajaj finance:4009117:utility pymt thru tpsl (bjpl) refno:[protected] ref no :- [protected]

My emi started in year 2012 and completed that year itself. since then i have no connections with bajaj finserv, yet the amount got debited. request you to reverse it asap.

My family 4 members. I have received Mediclaim Insurance Policy in my name, wife and daughter through Bajaj EMI Card ([protected]) over phone. My elder daughter named PARAMITA GUHA aged 24 - till date we have not received any policy in the name of PARAMITA GUHA - Bajaj Finance Loan A/c. No. 410DPF23876593 and EMI Rs. 1416/- and due on 05.10.16. Kindly see the case and let me know the current status.

Your early action is very much appreciated. My email - [protected]@rediffmail.com & Mobile No. [protected].

Regards

Pranab Guha

Your executives are not picking up the phone while calling on your [protected] number. i tried at least 10 times for three days. i emailed my mailing address which is not properly updated by your executives. i have been Requesting to send me my EMI card since about last one year. No action has been taken yet by your representatives. You are requested to advice your representatives to initiate the action immediately.

Hi I am kasim sayed from thane. I bought a samsung mobile from reliance digital express, ghodbunder rd . The emi that was supposed to be deducted from my bank account was rs 919/-. However, I recently I notice that every month addition amount of rs 401/- Is getting deducted from my account on name of "balic premium CD loan", which I never opted. Earlier I was not aware of this. But when I logged into my account I found that every month an...

Dear Sir/ Mam
I had a call from bajaj finserve regarding personal loan against insurance policy because i have closed my previous bajaj finserv loan, i have applied for a personal loan to consolidate my all existing loans, till date i have paid 1.60 lakhs (against withdrawl charges, NOC, Maintanance etc) time to time but they asking for more money, and they refused to refund my investment, i have all recorded communication & bank deposits slips also, please help me to get back my money