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Bajaj Finserv Complaints & Reviews

www.bajajfinservlending.in

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Updated: May 1, 2026

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Address: Gondia, Maharashtra

Dear sir/madam. My father in law has loan from bajaj Finserv.he mostly paid EMI againts loan only 2 are pending and some of charges is also pending.on the 2nd last emi my father in law and my wife got call from company for payment, we are late on payment in this month bcoz of some problems.one of the companies employee call to my father in law and my wife he give us bad words terribly he said i will send police to your address and saw you court kacheri and all.we complaint to police again the company and there employee person.i have police complain recite and call recordings.plz check complain how can they talk like this with customers.that number ([protected]) Thanks and regards Bhavesh

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 30, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

M

Ms Kurup

from Lonavla, Maharashtra

Oct 3, 2015

Dear CEO,
This is in reference to your team’s non stop mail & msgs to avail Personal Loan !!!
I always used to avail loan from other financial institutions for any purchases or personal loan .
But 1st time my Sony TV dealer suggested to go through Bajaj Fin Corp while buying my Sony Bravia TV and was good experience .
Than came mailers / sms saying I have 1.27 K pre-approved loan for buying white goods, for which a smart card too wasvsent and eligibility of pre-approved personal loan for 4 lakhs
Later came non calls from Pune office again n again for availing loan... when agreed to take a personal loan of 1 lakh your representative from Panjim, Mr Abhinav Chodankar sent a person by name Mr Amjad to collect documents !!!
He kept the docs for a week and when I followed up for the results, he refused saying I am not eligible for the same as I work for a Real Estate company .
I didn’t come asking for loan to you guys but vice versa !!
In spite of so many calls and smses to return my docs/and blank signed 6 cheque leaves ended in vain and to top it now he stopped answering the calls !!!

I don’t think this is the right way to interact with your prospective customers, in fact you have lost 2 more customers for white goods due to your irresponsible employees attitude ...
Kindly please instruct your person to return my docs/ photo/ 6 blank-signed cheques at the earliest .
From: Bajaj Finserv [mailto:[protected]@bajajfinserv.in]
Sent: 14 September 2015 13:11
To: [protected]@akarrealty.com
Subject: Your loan application with Bajaj Finserv Lending

Dear Sir/Madam,

Greetings from Bajaj Finserv Lending!

We would like to inform you that your application form & documents are submitted for processing of a loan in the name of JYOTILAXMISKURUP with Deal No SF25491032.
The following steps will guide you through our loan application process*.
Step 1 - We will evaluate your loan application form and other documents provided.
Step 2 - On completion of the above, one of our officers will make an appointment with you and visit you to have a personal discussion. This meeting would take approximately 15-30 minutes.
Step 3 - We will then evaluate your application and communicate our final decision. Any conditional approval would be communicated at this stage.
Please note that the speed of processing your application also depends on the support we get from you for clarifications that may be raised by us at any of the above stages. We request your support towards the same or choosing Bajaj Finserv Lending as your financial partner for your lending needs. We do believe that we offer superior product offerings that will best serve your need.

Yours truly,
Bajaj Finserv Lending

*Approval of your loan request is at the sole discretion of Bajaj Finserv Lending and is governed by the terms & conditions applicable to your loan request.
This is a system generated alert and does not require a signature. We request you not to reply to this message. This e-mail is confidential and may also be privileged. If you are not the intended recipient, please notify us immediately; you should not copy or use it for any purpose, nor disclose its contents to any other person.

For any queries, please contact your Relationship Manager or write to us at [protected]@bajajfinserv.in .In case you do not get a satisfactory resolution you can write to our Grievance Redressal team [protected]@bajajfinserv.in

M

Ms Kurup

from Lonavla, Maharashtra

Oct 3, 2015

TO WHOMSOEVER CONCERNED,
This is in reference to your team’s non stop mail & msgs to avail Personal Loan !!!
I always used to avail loan from other financial institutions for any purchases or personal loan .
But 1st time my Sony TV dealer suggested to go through Bajaj Fin Corp while buying my Sony Bravia TV and was good experience .
Than came mailers / sms saying I have 1.27 K pre-approved loan for buying white goods, for which a smart card too wasvsent and eligibility of pre-approved personal loan for 4 lakhs
Later came non calls from Pune office again n again for availing loan... when agreed to take a personal loan of 1 lakh your representative from Panjim, Mr Abhinav Chodankar sent a person by name Mr Amjad to collect documents !!!
He kept the docs for a week and when I followed up for the results, he refused saying I am not eligible for the same as I work for a Real Estate company .
I didn’t come asking for loan to you guys but vice versa !!
In spite of so many calls and smses to return my docs/and blank signed 6 cheque leaves ended in vain and to top it now he stopped answering the calls !!!

I don’t think this is the right way to interact with your prospective customers, in fact you have lost 2 more customers for white goods due to your irresponsible employees attitude ...
Kindly please instruct your person to return my docs/ photo/ 6 blank-signed cheques at the earliest .

Regards
Jyotilaxmi Kurup
From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in]
Sent: 26 June 2015 07:27
To: [protected]@akarrealty.com
Subject: Your Experia User ID and Password

View this message in your browser
| View this message in your mobile
| Forward to your friends
| Unsubscribe
|

If you are not able to view the content given below properly, please click here

Dear Customer,

Now log in to Experia with your USER ID 14672227 and PASSWORD 21121991 and enjoy offers and alerts along with updates on your loan account with us.

Experia offers the convenience of accessing all your loan details with ease.
About your loan account
You can view your loan details, Welcome letter and track repayment schedule
Pay your EMIs and have the ease of foreclosing your loan with us
Access Statement of accounts, Interest certificates and No Objection Certificates
Service
Update your contact details online without going to our branch
Ask us queries or raise any concerns and track their status
Offers
Apply for pre-approved loans, EMI card, Insurance and other various offers
Refer your friends/ colleagues/family and win exciting gifts

Click here and login to Experia >>

To know your user id and password SMS EXPERIA to [protected] from the mobile number registered with us.

To download the Bajaj Finance Experia App for iPhone, Windows, Android or Blackberry from your mobile. visit http://bit.ly/YVQI8u on your mobile handset. Alternatively, Visit your App Store to download the App. Also sms APP to [protected] to receive the download url

Terms and Conditions apply | Log in using your customer ID/registerd moible number/email ID and password

--
If you do not want to receive any newsletters, Click Here

M

Ms Kurup

from Lonavla, Maharashtra

Oct 3, 2015

TO WHOMSOEVER CONCERNED,
This is in reference to your team’s non stop mail & msgs to avail Personal Loan !!!
I always used to avail loan from other financial institutions for any purchases or personal loan .
But 1st time my Sony TV dealer suggested to go through Bajaj Fin Corp while buying my Sony Bravia TV and was good experience .
Than came mailers / sms saying I have 1.27 K pre-approved loan for buying white goods, for which a smart card too wasvsent and eligibility of pre-approved personal loan for 4 lakhs
Later came non calls from Pune office again n again for availing loan... when agreed to take a personal loan of 1 lakh your representative from Panjim, Mr Abhinav Chodankar sent a person by name Mr Amjad to collect documents !!!
He kept the docs for a week and when I followed up for the results, he refused saying I am not eligible for the same as I work for a Real Estate company .
I didn’t come asking for loan to you guys but vice versa !!
In spite of so many calls and smses to return my docs/and blank signed 6 cheque leaves ended in vain and to top it now he stopped answering the calls !!!

I don’t think this is the right way to interact with your prospective customers, in fact you have lost 2 more customers for white goods due to your irresponsible employees attitude ...
Kindly please instruct your person to return my docs/ photo/ 6 blank-signed cheques at the earliest .

Regards
Jyotilaxmi Kurup
From: Bajaj Finserv Lending [mailto:[protected]@bajajfinserv.in]
Sent: 26 June 2015 07:27
To: [protected]@akarrealty.com
Subject: Your Experia User ID and Password

View this message in your browser
| View this message in your mobile
| Forward to your friends
| Unsubscribe
|

If you are not able to view the content given below properly, please click here

Dear Customer,

Now log in to Experia with your USER ID 14672227 and PASSWORD 21121991 and enjoy offers and alerts along with updates on your loan account with us.

Experia offers the convenience of accessing all your loan details with ease.
About your loan account
You can view your loan details, Welcome letter and track repayment schedule
Pay your EMIs and have the ease of foreclosing your loan with us
Access Statement of accounts, Interest certificates and No Objection Certificates
Service
Update your contact details online without going to our branch
Ask us queries or raise any concerns and track their status
Offers
Apply for pre-approved loans, EMI card, Insurance and other various offers
Refer your friends/ colleagues/family and win exciting gifts

Click here and login to Experia >>

To know your user id and password SMS EXPERIA to [protected] from the mobile number registered with us.

To download the Bajaj Finance Experia App for iPhone, Windows, Android or Blackberry from your mobile. visit http://bit.ly/YVQI8u on your mobile handset. Alternatively, Visit your App Store to download the App. Also sms APP to [protected] to receive the download url

Terms and Conditions apply | Log in using your customer ID/registerd moible number/email ID and password

--
If you do not want to receive any newsletters, Click Here

S

Steven paul

from Bengaluru, Karnataka

Sep 1, 2018

Bajaj finserv called my dad and offered him personal loan of RS 300000 with additional benefit with a Life insurance cover. His loan account no. Is 404PMT72617148 And unfortunately my dad passed away. And I had to call the Bajaj customer portal which is a hopeless way of communicating to a representative. And I decided to go to Bajaj finserv in Bangalore prestige building 3rd floor. Those bunch of ignorant people decided not to deal with hardworks. Though I showed them the paper where the life insurance premium was availed. They didn't want to look in any further and asked me to write to [protected]@bajajfinserv.in, I decided to write thinking I might find a solution. But nevertheless they were just like the people who don't want to look into the some serious matter and just ask me to go here and there.. and now I decided not to do anything and just wait for them to react. Because they can't do anything I've got all the proof. All I want to say is that please Don't treat your customers this way or you will end up loosing the trust and business. Just for a record I have posted the details of Life insurance document.

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Address: Coimbatore, Tamil Nadu

I wanted to purchase iphone6 64 GB and visited Chennai Mobiles office in Brookfields Mall of Coimbatore. I opted for EMI scheme while Bajaj Finserv staff told me that he wanted to Login inorder to check for eligibility. While I was not told that if Login is undertaken i cannot buy in any other store. But downpayment was not acceptable for me and i visited the next dealer Supreme Paradise of iphone who opted me a better emi scheme of 1 month downpayment and rest in EMI. which was affordable and acceptable for me. but after couple of days when i checked with Supreme Paradise, they explained me that i was logged in by another dealer and therefore cannot buy from his show room. My question is why was Finserv staff in Chennai mobile in so much hurry and negligence ? Why didn't he explain me the meaning of LOGIN?? and why did he ever sent email three times which when done would not allow me to avail credit facilities from any showrooms for next 2 months?? When I have not taken any loan from Bajaj Finserv, and due to mistake of Finserv staff (negligence)? why should I suffer?? Kindly revert and resolve this immediately.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

J

jaculine

from Coimbatore, Tamil Nadu

Sep 29, 2015

what is that loan account no? i did not avail any loan from Finserv

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Address: Chennai, Tamil Nadu

Website: www.bajajfinserv.in

I am Sangeeth from Chennai. I bought one Samsung washing machine from Vasanth&co Madipakkam Chennai. For the products EMI amount is Rs, 1, 028 but my EMI amount deducted (thru ECS) per month is Rs 1, 815/- which is more than the amount what it supposed to be. Initially I overlooked the issue for several months but one day when I went through the website of bajajfinservlending, found that an extra amount of 787/- being charged on every month because of BALIC PREMIUM CD LOAN (403BAL[protected]. I do not understand what it actually is? I was not told anything like this when I bought those products. Why this extra cost is being associated with my EMI amount. Please clarify me why this extra amount is deducted on every month? I want the already deducted amount to be adjusted with all the upcoming EMIs. Please help! Please look into this, Please cancel this extra amt deducting my account. Thanks in advance. Sangeeth kumar [protected]

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

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Address: Mumbai City, Maharashtra

My self Dipali khanvilkar I am a customer of bajaj fin service . Recently I have taken a Tv loan from vijay sales financed by Bajaj. My one installment got bounced of last month... For this ur sales person Shyam called me I told him to come on 16 first I picked the call and asked him to come on Saturday as I m working I available only on Saturday. That person calld me there after but since I m working I didn't pocked up d call and speak with the executive. ... on Saturday I. E on 19 there were only 1 call from his side which I missed... on 23rd he directly went to my house I was not there my mother was there but he didn't waited and didn't tried to contact me... today he called and talked so rudely... I said I didn't said I m not going to pay ur money then why ur so rude...talk politely but he was rude... thereafter his manager call Mr. SAMEER he was also same alike his executive. .. He also started showing my mistake of not picking his call and answering on time... but he didn't understand I guess that some one may be busy in his or her work and can b in meeting. .. my only request and suggestions is have some good educated people for ur good customers otherwise u will loss ur good people and business because of these people who doesn't care with whom and how they r talking with

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

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Address: New Delhi, Delhi

Today 25/9/2015 while I was in my office I got a call from one of the bajaj finserv employee (female+[protected] to clear my emi of 5600 rupees immediately that too with cash. They told me that my Emi was supposed to end in August which could not happen so I'd pay that amount right now.. as u all know this is the world of FRAUD CALLS I told her to let me check on details t and I will pay if anything is left. But NO.. she started screaming and I was wondering what I did wrong that couldn't be fixed??? And yes one more thing I forgot to mention .. before trying calling me she called my home, my younger brother picked up and that " respectful lady" started scolding him as if that young mind knows everything about the FINANCING WORLD.. # Disgusting I have no problem in paying what we have to pay but... WHAT KIND OF BEHAVIOR WAS THAT???? I'm still not getting it.. After checking on the details I came to know that one last emi was left and I ask the executive to come over and take that money. But seriously.????. this kind of behaviour is unacceptable, at least not by educated people like us.My card limit is above 1 lakh 50k you guys should check the past records at first Please try to value your customers.. they are the one who makes you or destroys you.. and for your sake try get some educated employees, , at least those who know that u call somebody to TALK not what she was doing.. No one wants to take another money and get embarrassed. Just to remind you[protected] Try to value your customers!!. If they'd clear all their Emi's, trust them they'd not be running anywhere without clear their final credit. And for "Ur Sake" GET SOME EDUCATED EMPLOYEES or else get ready to get these kinda reviews.. #no offence Can't give less than 1 star.

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

S

sanchitasavardekar

from Igatpuri, Maharashtra

Sep 30, 2015

Seema Savardekar Today 30/9/2015 while I was in my office I got a call from one of the bajaj finserv employee (female+91 [protected] Ms. Minal Durji) for NOC of consumer loan, but her intention is to clear my emi bounce charges of Rs.350/- immediately that too with cash. I already inform her that my loan is now cleared. But WHAT KIND OF BEHAVIOR WAS THAT?. this kind of behaviour is unacceptable, at least not by educated people like us. Just to remind you-------Try to value your customers! else get ready to get these kinda reviews.. #no offence Can't give less than 1 star.

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Address: New Delhi, Delhi

Hi My Name is Praveen Rohatgi i have recently purchased a LED TV with the help of Bajaj Finserv (Account Number :- 4010CD[protected] at the time of purchase i was looking for some better option to get this LED financed this is when a came across this executive from Bajaj who told me that as i was already a customer of bajaj( My Earlier LED was Financed by bajaj) and based on my previous relationship with bajaj i was entitled for a Emergency Cash Loan for 143, 000 but in order to avail this facility i would have to make a new purchase from bajaj and pay RS 250 as carges to avail this facility so i decided to purchase my new LED with the help of Bajaj and made a payment of RS 250 in order to avail this facility.But the real problem started after that on 17 th August 2015 i recieved a SMS stating that my card has been unblocked and i can use my emergency cash loan limit.So in order to avail this facility i called up your customer service where i was asked to vist the nearest branch when i visited the branch i was told that this loan was alredy rejected i called up your customer service again to know what went wrong and i was asked to visit the branch again and the person sitting over there gave me the same reason that there was some problem with my cibil due to which my loan was rejected i called up your customer service and made them speak to the person in branch and he told them that this was rejected because of low cibil score and handed over the phone to me so i spoke to your customer service executive and i was asked to mail the latest copy of my CIBIL ( which costed me another 500 RS) report to customer service mail id which i did now i have recieved a email from customer service that due to there internal policy they cannot approve my loan.Now my question this is a paid service i was asked to pay for it and was told that this is entierly based on my relationship with Bajaj why was i not told about the CIBIL part (i have always made timely payments to bajaj) and if this was a pre approved offer why was this denied as i was charged for it and how could you charge someone if you cannot provide a service. this is a clear case of misleading a customer and providing wrong information.With my recent experience with Bajaj i have started beleving that the dont value there words and make fool out of there customers by giving incorrect information .They should idealy remove the words we care from there tagline as they do not care about there customers.They can do any thing to increase there bussiness this includes misleading the customers as well.I never expected such a pathetic service from Bajaj .

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

+1

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

P

Praveen Rohatgi

Sep 30, 2015

Hi I have already send many Emails regarding the same issue but it is still not resolved.

K

Khalid Pervez

from Kolkata, West Bengal

Oct 3, 2015

A similar thing happened to me as well. This emergency cash loan on EMI card is a scam. See my post:

http://www.consumercomplaints.in/bajaj-finserv-preferred-card-scam-c1152034

The Bajaj people are never going to disburse this loan even if your CIBIL score is high. Mine was 791, still they blocked my card after taking all the documents and security cheques from me. They want to earn Rs 200-250 from each customer holding the Bajaj finance card. Its a scam. Guys don't fall for it. They are never going to grant the emergency cash loan. My repeated complaint to their customer care has fallen on deaf ears. They give vague reasons and replies.

P

Pavan Kumar Allamalla

from Hyderabad, Telangana

May 30, 2016

My name is Allamalla pavan kumar my Id no is 6789718.. Bajaj people are never going to disburse this loan even if your CIBIL score is high. Mine was 791, still they my ELC is Active but not working. Or not given even it active. I purchased phone from my Emi card after taking all they told me to pay 250 for Emergency cash loan. Ipaid 250 rupees. But no use to me..They want to earn Rs 250 from each customer holding the Bajaj finance card. Its a scam. Guys don't fall for it. They are never going to grant the emergency cash loan. My repeated complaint to their customer care has fallen on deaf ears. They give vague reasons and replies.so beware of Bajaj finance misleading the customer's..

P

PRAHALAD BHUNIA

from Mumbai, Maharashtra

Aug 22, 2017

My Name Is Prahalad Bhunia My Id No Is 45013396 .
Sir Please Required urgent cash .So please Help Me

S

Subhojit Gayen

from Agra, Uttar Pradesh

Oct 22, 2017

My name Kartick gayen my emergency cash loan amount Rs 110000,
I am visit going 12th oct to Kolkata head office Salt Lake sector 5 . But head office no accept my card. Branch talk to me bajaj finserv emergency cash loan card fake. Please answer

S

sharmistha_paul

from Kolkata, West Bengal

Apr 26, 2018

I would like to draw your attention to this message by stating that, I have been a good customer of Bajaj Finserv for which Bajaj has provided me a pre-approved personal loan of Rs. 1, 59, 000. On 23/04/2018, I came to know about this pre-approved loan through my customer portal site. I applied for the same on 23/04/2018 as I have some loan requirement for renovating my office premise. My loan application number is SF79138512 and my registered mobile number is [protected]. On 24/04/2018, at 10 am a representative came at my house to collect my documents & security cheques and at 9:21 pm same day I received a telephonic verification call from Bajaj stating the details of the loan and verifying my details. On 25/04/2018, I received a SMS from Bajaj stating that the loan cannot be process due to Bajaj's Policy. Kindly provide me a valid reason for rejecting my application of the pre-approved loan and thus also state that if you found me not suitable for personal loan why then you provide pre-approved personal loan. As per my little knowledge pre-approved loan means which I am qualified for and only have to apply to get it sanctioned.

Kindly reply to me as soon as possible so that I get a justified reason of my rejection. I have used your EMI Card once and have cleared all the EMIs on time. My cibil score is above 800.

Regards,
Sharmistha Paul

R

Raaz Raj

from Imphal, Manipur

Aug 25, 2018

Yes

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Address: Chennai, Tamil Nadu

Hi, I have purchased a new Acer desktop + HP printer and UPS through Bajaj finserv on 28/Aug/2015. And I have been a customer of Bajaj Finserv for last two years.But this time I had a very bad experience with the sales man as well as with Bajaj finserv employee. As per my discussion with Mr. Gothandan. (DOTCOM Salesman/Anna nagar br.). He confirmed that my loan amount will be Rs.37, 450 only.(No extra or hidden charges will be applicable) and as per Bajaj Finserv break down sent to my E mail ID i.e Rs.12, 484 + Rs.24, 966 = Rs.37450. But instead of Rs.12484 salesman from DOTCOM has charged me advance EMI amount of 12, 784 and the pending amount i need to pay to Bajaj finserv is Rs.24, 966 . So now the total amount has come around Rs.37750. I already contacted Gothandan many time but i didn't get any proper response for that difference amount of Rs.300/. Last week I spoke to Gutham from (Bajaj Finserv), who confirmed that he will check and i will get a call back on my number. But now its more than weeks time no response from his end also. I clearly informed Mr Gothandan that I am not going to pay any extra money apart from Rs.37450/. But still both of them are giving stupid reasons and wasting my time. Requesting you to check and update the details.Otherwise I have to take some legal action on the same. Please find the attachment of the approved loan details herewith. Regards, Jawahar Prabhakaran Cell :- +[protected]

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 29, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

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Address: Mumbai City, Maharashtra

Website: www.bajajfinserv.in

Hi, I have taken a personal Loan(#405SPL[protected] from Bajaj Finserv . An agent name is Mr. Dileep Singh cell #[protected] (dileep.[protected]@bassindia.com) who had processed my application. Along with the Loan they also provided me an Bajaj Finserv platinum credit card saying that this is free card and you does not have to pay any charges on this card. However, In September 2015 Statement they have included an annual fee charge of Rs. 1138/- including service charges. When I contact Bajaj finserv helpdesk they are saying me to contact to Standard charted bank about the charges while standard chartered is saying these are valid charges and they cant reverse it.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 24, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

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Address: Mumbai City, Maharashtra

Dear Sir, On 23rd of July 2015, i tried to pay online the total outstanding of my personal loan account no. 4050PL00473607 in Bajaj Finserve to foreclose it.But it allowed me to deposit the total outstanding after deduction of one emi which were supposed to be deducted on 5th of August 2015. ( Screen shot of the same is attached ). But when proceeded for the same due to some error/system inability it could not go through & i was instructed to make the payment at selected Axis Bank Branch, which are used by Bajaj Finserve as collection center. I followed the instructions & deposited the same amount Rs. 17125/- in Axis Bank Link Road Andheri Mumbai, Branch ( All receipts are attached). Ideally post deduction of 5th August emi i should have received the closure letter form Bajaj Finserve but unfortunately i got deduction of additional emi on 5th September. Since then i have written & visited Bajaj Finserve office so many times ( mail communications are attached). but it looks like Bajaj does not have the culture to revert on customers queries. Timely & legitimate action is expected from your side on this issue. Thanks & regards, Sunil Saxena [protected] s.[protected]@icicibank.com

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 24, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

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Address: Chennai, Tamil Nadu

Dear sir/Madam; As i am got a loan on bajaj finserv corp for consumer durable products on 2/10/2014...due to some financial problem i am unable to paid balance due amount, i am requested the collections agents for 10 days time for balance payment, but the collections agents are given me a lot of pressure and mental torchure about the payment...i got minimum 20 calls from the collections agents for 1 day...The agent name is Ms.Parameshwari and somebody spoke he is the manager his name is Mr.Prabhu and the agency name is "chithra agencies;T.nagar;chennai", That mentioned girl spoke me like a abusive words...and that manager also...I was contacted the Bajaj Finserv Person Named:Mr.Guru {Chennai,[protected]}request a complaint about this...but they are not responding my complaint...I am request you take a severe action of both of them...They are not know how to spoke the customers...they contacted this numbers:[protected] & that girls mobile number :-[protected]

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Website: www.consumercomplaints.in/new_complaint/

I Ms Bhakti Vijay Sawant residing at Mumbai I have purchased LED 42' last year, i have paid EMI Regularly from last 8 Months from last final 2 Months i am unable to paid EMI regularly coz my bank account has been closed, in between i have received so many call in unauthentic language from your Goregoan Branch, they are trying to prove i am laying to company in a purposely way & also this recover lady agent ( Ms Pinky -[protected]) said i am not able to use your product & this language are very unauthotic, i am not expecting this type of calls from bajaj also i am not getting how many people are following single case in a matter i do not know those calls i have recieved they are giving me variant figure in the same loans & if i am trying to communicate them they are not able to answer me in a genuine way, i want to know how the company recruit this type of people.i have request to you please look in this matter seriously & revert back ASAP Thanking you

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Address: Bardhaman, West Bengal

I will buy a samsung washing machine near about 6 month ago from benachitty bombay variety store. For emi card i will pay 300 rs. Consequently emi card was not reached at my home. Enquiry for these emi card already gone to bajaj finance office but they are told there is no registration about these emi card. I[censored] can help regarding these problem than i am very thankful to you. Thank you

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 23, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

B

baljit02

from Durgapur, West Bengal

Sep 24, 2015

Loan account no: 4980CD07745787
Email id: [protected]@gmail.com
Contact no: [protected]

B

Bansal Kritika

from Hyderabad, Telangana

Oct 6, 2015

shiv kumar gupta
101/51 baruni kandak
model house
lucknow

LOAN A/C-4560CD09495722

I will buy a lg split ac near about4month ago from l g best shop lucknow. For emi card i will pay 250 rs. Consequently emi card was not reached at my home. Enquiry for these emi card already gone to bajaj finance office but they are told there is no registration about these emi card. I[censored] can help regarding these problem than i am very thankful to you. Thank you

mob [protected]

B

Bansal Kritika

from Hyderabad, Telangana

Oct 6, 2015

I will buy a LG split ac near about 4 month ago from LG BEST SHOP LUCKNOW. For emi card i will pay 250 rs. Consequently emi card was not reached at my home. Enquiry for these emi card already gone to bajaj finance office but they are told there is no registration about these emi card. I[censored] can help regarding these problem than i am very thankful to you. Thank you

SHIV KUMAR GUPTA
101/51 BARUNI KANDAK
MODEL HOUSE
LUCKNOW

LOAN AC-4560CD09495722

THANKS

A

Ashoke Guha

from Razole, Andhra Pradesh

Jun 13, 2016

BFL EMI card no. 2030400104832003 in the name ASHOKE GUHA LOST.

The captioned card issued to me, has been misplaced/lost from my residence. Please re-issue the card and intimate me at my E-Mail ID. [protected]@gmail.com.

P

prijithjacob

Jun 15, 2016

Lost EMI card

I lost my EMI card and need one re issued. NO where on your website do I have the option of having a new one re issued. my cust id is 7642286.

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Address: Chennai, Tamil Nadu

Bajaj Finserv, A year back I purchased a smartphone from Reliance Digittal though Bajaj EMI card. At the time of purchasing the phone I informed the representative of bajaj Finserv that they can not process the EMI through my old ICICI Bank account since it stopped using it and asked them if I can change it to my HDFC account which I was using currently. He asked me to provide a cancelled cheque at least a week time before the next EMI date which I gave the HDFC cheque to him after 2 days purchasing the phone. But very soon after the EMI date I realised that it's not updated and they keeping calling for EMI bounce and they kept collecting the dues every month by cash. After completing the emis they still asked me to pay EMI bounce charges which I denied because of no fault of mine. And they didn't call me after that. But today I received a call from someone name Mr. Yadav stating he is a lawyer and said Bajaj Finserv has filed a civil case in my name stating I have pending due of Rs. 2100 (EMI bounce charges) which I will have to pay before 4pm today (call received only by 3pm) or else will have to pay a penalty of Rs. 18000 at Delhi court. I explained what was actually happened and told him thats not my fault where they didn't update the records because of that only I paid every month through cash. I don't understand one thing when I had the cash to pay the due every month why cant I make it through ecs. That's their fault didn't switch it to my current account. Bajaj please rectify this issue. Kindly someone advise me on this. Regards, Vinoth S [protected]

Sep 26, 2015

Complaint marked as Resolved

Bajaj Fin Serv has waived off the penal charges and closed my loan account. Also sent me the NOC for loan account. Regards, Vinoth S 8939900136

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 23, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 24, 2015

Verified Support

Dear Customer,

Greetings from Bajaj Finance Ltd. At the outset we regret the inconvenienced caused. With reference to your post, we wish to confirm that we are waiving the penal charges of Rs. 2100/- as a goodwill gesture and closing the loan 4030CD06627781. We have also intimated our collection team to stop all follow-up for this loan, we request you to kindly bear for next 48 hours in the interim. For further information please do write us on [protected]@bajajfinserv.in

With regards,

weCare
Bajaj Finserv Lending.

V

vijaywaidande

from Mumbai, Maharashtra

Oct 20, 2015

call about my case agnsit due not send me detail plse send me detail my email [protected]@gmail.com Cont No [protected]

A

Anilkumartkl

from Mumbai, Maharashtra

Apr 28, 2016

Hi
Same issue mr Yadhav called me from delhi, and was giving tym like 1hoyr to pay amount of 19700 /-
Yes I have taken loan, but due to my father health condition I was suffling to chennai, and AP, I was working in Bangalore,

If you are not paying by before 4pm we ll take action like that he said . I was asking time for until 1st !!

But not at all giving time! Just help me out of this Bajaj team!

My number [protected].

A

Anilkumartkl

from Mumbai, Maharashtra

Apr 29, 2016

And I was not getting any legal notices ! Through mail or email!!
Kindly respond on this.

P

paresh mansukhani

from Gurgaon, Haryana

Sep 21, 2018

I am been getting call from mr Yadav against bounce payment of my emi against the personal loan taken in 2016 which was already clear the pricipal amount and interest on it still they saying it’s pending and been harrsing the senior citizen at my earlier ressidicne addrecne where in I had left that state last year and had closed the amount. Bajaj kindly solve this as earliest.

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Address: Ahmedabad, Gujarat

Dear Sir, I pay my Bajaj EMI (Blue Star Air Conditioner) Cash on your Executive in Date:- 04/09/2015 Rs. 4299/- After Date 05/09/2015 you realization My Account Rs.4299/- So Two Time Collect My EMI. I Contact Your Bajaj Finserv Lending Office Executive in Navrangpura, Ahmedabad. But They are Not anwer me, and cut my Phone. Sir Solve this problem and transfer my Money my Account My Loan Account Number is 4180CD08644530 My Contact Number is [protected] Please Sir Reply Me...

Aug 9, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 18, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending

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Address: Dhanbad, Jharkhand

My name is rafique abdul live in dhanbad, I have purchased a mobile phone in 17-sep-14 to bajaj finance and I have cleared my emi's one month before but i didn't got NOC paper. all time your branch officer's told me please come tomorrow, come day after tomorrow they use same words again and again, they do not take any interest of my NOC paper. My humble request to you to please give me my NOC paper. agmt no.- 4k70cd05118822 Branch add- bank more, dhanbad- 826001, jharkhand

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 18, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

N

nasiransari

from Dhanbad, Jharkhand

Sep 22, 2015

agmt no.- 4k70cd05118822, Rafique Abdul mob. no- [protected]

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Address: Jaipur, Rajasthan

It is very sad to write here that I have very bad experience with Bajaj avenger and its servicing. A person brought his favorite bike with a huge loan amount and the bike may be defective in terms of engine performance as I experience as daily basis, It is very bad thing to the company even. From the first day, I feel the bike may be defective because the engine is running very tight, when I drive the bike (Avenger-220CC) even on 60-70 KMH, I feel that I am driving 100 CC bike or less. The engine is running tight and all parts of bike are vibrating as well. I felt that after first service It would be OK but even after 3 company's free services I experience same as I felt from the first day and I complained in every service to my dealer (Shree Shyam Bajaj - Sikar Road) and their workshop owner but they did not solve the problem or may be Its a manufacturing problem. Now I am getting mentally harassment after brought this bike and waste the huge amount which is '100400' with loan interest. Now I want the solution as soon as possible because I am getting to much mentally harassment everyday when I drive this bike. Contact me at [protected] or mail at gangawat.[protected]@gmail.com

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Address: Hyderabad, Andhra Pradesh

Hello, the EMI card number [protected] which is registered under the user name MOLAGARA SRINIVAS; is not used for any transactions/purchase till this period of time. Kindly verify whether it can be utilized or not and let us know via E-mail to [protected]@gmail.com or contact Ph.No: [protected] for any clarifications regarding the complaint.

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 18, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

M

Molagara Srinivas

from Hyderabad, Telangana

Oct 2, 2015

Hi,

The Email ID [protected]@bajajfinservlending.com which you provided doesn't seem like a valid one as it gives failure message. Please provide an alternative Email ID.

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Address: Coimbatore, Tamil Nadu

Hi This is Rafiq Ahamed A and my durable loan account number is 4210CD06673839 and my balic premium loan account number is 421BAL06674497. Always you people commented that simply "should you wish to contact us, please write to us on [protected]@bajajfinservlending.com" but there always be no response from that side, then what is the benefit of writing to the mail ID? With Regards, Rafiq Ahamed A

Aug 7, 2021

Complaint marked as Resolved

Bajaj Finserv customer support has been notified about the posted complaint.

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 15, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. We have already initiated the process of resolution of your query. You shall hear from us soon. During this time, should you wish to contact us, please write to us on [protected]@bajajfinservlending.com mentioning your Loan Account Number in the subject.

With regards,

weCare
Bajaj Finserv Lending.

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Address: Shimoga, Karnataka

Iam Arun kumar.N.K shimoga complained 2 times for cancellation of ew on sony tv, but not yet solved at shimoga office. already Rs 5838 two emis paid, but the actual emi is Rs5000. kindly do the needful before stop payment of future emis. cancel ew & adjust the excess amount to my loan a/c and oblige to continue relationship with bajaj finsery.

Aug 9, 2021

Complaint marked as Resolved

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Bajaj Finserv Customer Care

from Mumbai, Maharashtra

Sep 15, 2015

Verified Support

Dear Sir/ Madam,

At the outset, please accept our apologies for the inconvenience caused. To help us expedite the process of resolution, could you please share your loan account number and contact details with us?

With regards,

weCare
Bajaj Finserv Lending.

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Address: Bangalore, Karnataka

The following mail has been sent to bajajfinance from my side regarding the consumer loan account number : 4040CD03586739. Bajaj finserv claims that the subvention charges are borne by them and not consumer but the EMI amount total sum comes to be exactly exceeding the loan amount equal to the subvention charges. Upon asking for the explanation, they are threatening in the name of CIBIL to negatively impact my cibil score. So I humbly request...

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