I applied for a loan of 100000 on Sunday, 24/11/2024. The amount got approved, but disbursal went on hold. I contacted customer care on Sunday, the 24th, and they said it will be disbursed in 5 days. I contacted again yesterday, and they again said 5 days. Seems like you guys dont have a track of time, and this is really misleading your customers, and providing incorrect information. Kindly do the needful to get this disbursed by Monday,...
![Punjab National Bank Housing Finance [PNBHFL]](/thumb.php?bname=1&src=pnb-housing-finance.jpg&wmax=182&hmax=300&quality=90&nocrop=1)
![Cent Bank Home Finance [CBHFL]](/thumb.php?bname=1&src=cent-bank-home-finance-cbhfl.jpg&wmax=182&hmax=300&quality=90&nocrop=1)
Greetings for the day,
We want to inform you that with respect to your concern regarding the field visit, as our team was finding it difficult to get in touch with you on call even after repeated attempts and your outstanding amount was not paid for a long time, we had assigned your case to our field team to just deliver the payment reminder message at your own registered address, as given in your credit application. The only reason behind the field visit was that your number was not reachable/not responding/switched off repeatedly and we did not want your credit score to be adversely affected due to late payments and also to check that if you are looking for any kind of help with your account.
We want to inform you that we have stopped r call and visit to your home till your promised time for the last time, request you to kindly complete your total payment with 30 July 2024.
We kindly urge you to make the repayment as promised, as any further delay may negatively impact your credit score.
If you need any further assistance kindly write us at [protected]@kissht.com.
Awaiting your response.
Thank you!
Team Kissht!