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Bajaj Finserv Complaints & Reviews

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Updated: May 1, 2026
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R
Rahul7370
from Powai, Maharashtra
Nov 28, 2020
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Address: Chitta Mandir Road, Madhu Colony, Yamunanagar, Haryana- 135001

Dear Sir/ Ma'am,

My self Rahul Kumar and my registered mobile number is [protected] with bajaj finance, I have bought Samsung Fridge through emi from bajaj finance but i have not bought CPP ASSET CARE POLICY with that, So why you start this CPP ASSET CARE without my permission, I want to cancel the cpp asset CARE (LAN- 511BEWGL682065).

My CPP ASSET CARE (LAN- 511BEWGL682065), my emi will start from 02 Jan 2021, so do it fast. Please cancel cpp asset care policy

Thanks & Regards
Rahul Kumar
[protected]
Dec 4, 2020
Complaint marked as Resolved 
I have mailed on Bajaj finance mail I'd [email protected] and they cancelled my policy in 2 days. I shall be thankful for this
Bajaj Finserv customer support has been notified about the posted complaint.
Nov 30, 2020
Updated by Rahul7370
Till today there is no any update from Bajaj finserv. Actually Bajaj finserv is not a company, this is a group of thief's, who's stealing money from the salary of poor Indian people's. I would be inform you that our money is not the income of your father so please do not activate such type of policy CPP ASSET CARE- 511BEWGL682065 without our permission.
CANCEL IT ON TOP PRIORITY BASIS.
is your issue solved?
I am having the same problem.
Dear Customer,

We wish to inform you that membership has already been cancelled on Dec 08’20 as pre request received from Bajaj Finance.

Regards
CPP Team
Dear Sir/ Ma'am,

My self ajay and my registered mobile number is [protected] with bajaj finance, I have bought Vivo Y50 through emi from bajaj finance on 28 Sep 2020 from amazon . but i have not bought CPP LIV ASSIST IN ECOM TB URBAN with that, So why you start this CPP LIV ASSIST IN ECOM TB URBAN without my permission, I want to cancel the cpp asset CARE (LAN- 581ULAGJ794653). how can you start any policy without my permission.

My CPP LIV ASSIST IN ECOM TB URBAN (LAN- 581ULAGJ794653), my emi was start from 02 DEC . 2020, Please cancel cpp asset care policy and return my payment.

Thanks & Regards
AJAY
CPP Group India Customer Care's response, Jun 14, 2021
Dear Customer,

We wish to inform you that your CPP membership IL2113358 has already been cancelled on Jan 22’21 on the request received from Bajaj Finance.

Regards
CPP Team
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    Arun Ayaparampu
    Nov 26, 2020
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    Iam arun. I want to cancel my ICICI CPP membership. They pressured me to take the membership by saying that my they are working along with bajaj finserv when I reject the cpp membership itv will also affect my bajaj emi card .. my loan id is : 44JETBGL663400. I want to cancel it. Please help me
    Bajaj Finserv customer support has been notified about the posted complaint.
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      A
      Aadijain2020
      from Powai, Maharashtra
      Nov 25, 2020
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      Hlo sir my name is sanjay jain i am from kalyan city Maharashtra. On 6 oct i had applied for loan of 50000 from ur company I had submitted all my documents and they asked Rs3100 for processing charges I had paid they through google pay then they asked rs5350 for tds charge thereafter they asked for rs 4750 for bank transferring charge thereafter they asked for 8455 for first emi charge thereafter they asked for 4280 thereafter they asked for 6750 for 2 digit otp and again 6750 for more 2 digit otp thereafter they asked 5150 more for rbi waiting charge then they asked for rs13890 for transfer charge thereafter they asked for rs7910 for RBI hold charge total I had paid 57755 for getting 50000 loan I asked to cancel my loan they are again asking RS 6250 for Cancelation charges.
      By knowing your company name I had appiled for loan but ur company is cheating I want my money what I have transfer to you I request you plz refund my amount
      Bajaj Finserv customer support has been notified about the posted complaint.
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        J
        jiban malik
        Nov 25, 2020
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        Hi
        i am bajaj finserve customer, as i have received a message from my Bank that you have been deducted of amount 707 INR by Bajaj Finserve Ltd as CMP mandate debit.
        I didn't get what this amount is and why you have been charged this amount no customer any information
        Bajaj Finserv customer support has been notified about the posted complaint.
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          S
          Swanjali Ranjan
          Nov 25, 2020
          Resolved
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          Address: PATNA

          I have purchased a Dell Laptop on bajaj finserv. In bajaj finserv there is mention of HP laptop. Regarding this i visited bajaj finserv office, and whatever they said regarding name mismatch for my product i was satisfied .But my concern is different and I'm troubling lots so kindly see by your end there is some asset which you provide on their product like warranty extend "DIGITAL CPP TELEBINDING '' activated without customer concern and information which i don't want at all. it already deducted 2 EMI also, and as i told you i have Dell Laptop not HP and this Digital Cpp Telebinding is activated for HP laptop which i will not get any benefit regarding this.So kindly see this major scenario by your end i already complaint in your customer care lots i didn't get proper response, if you will not deactivated this Digital cpp tele binding i will not pay another EMI and also i will blocked this account if i will not get proper resolution and also i will not bear your call why am not paying EMI because i have already mention every details .I hope i will get my all refund and better answer by your end

          Name:-Vedvati Devi
          Production Description: DIGITAL CPP TELEBINDING (which i want to deactivate and also want my all refund)
          Loan a/c no:- 4L6DTBGE909950
          Mobile no:- [protected]
          Aug 6, 2021
          Complaint marked as Resolved 
          Bajaj Finserv customer support has been notified about the posted complaint.
          Nov 25, 2020
          Updated by Swanjali Ranjan
          there is not updated right now regarding this
          I will get proper response by your end as soon as possible.
          and soon that Loan A/C will be deactivated and I will get my refund soon.
          yet I didn't get any response by Bajaj Finserv yet . I hope i will get soon better resolution.
          t
          Dear Customer,

          Request you to connect with Bajaj Finance for membership cancellation request.

          Regards
          CPP Team
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            S
            SHYAM&ATHIRA
            Nov 25, 2020
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            Address: India

            Sir,
            My name is SHYAM KUMAR. I'm a bajaj finserv customer since 2016. I haven't any complaints till yesterday. Yesterday, my registered bank account related bajaj finserv is debited RS. 707/- as "CMP Mandate Debit". I haven't any pending dues till yesterday due to insufficient balance and asper RBI Moratorium. All my emi deducted from my account time to time. After I informed bajaj finserv team about this unexpected deduction through email, they replied me that they deducted for Health EMI card. And they also blocked/cancelled the card. And telling that the fees deducted cannot be refunded. I don't even registered or activated such plans yet. I don't even seen their offers too. They are activating and cancelling, but the money is ours. This is for your kind information and needful action.
            Bajaj Finserv customer support has been notified about the posted complaint.
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              D
              Dhiraj Ingole
              Nov 25, 2020
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              Address: Pandharkawda, Yavatmal

              Hi,

              I have closed my Bajaj Finance load on 02/03/2020 and I have also got NOC. But from the last few months my account has been deducted by Rs:- 295 (For 4-times (1180 Rs)). could you please help to resolve this issue and to get my money back.

              I have attached my NOC, bank statement, Bajaj Account statement.

              Thanks,
              Diksha
              Bajaj Finserv customer support has been notified about the posted complaint.
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                T
                Thanuja H Nair
                Nov 25, 2020
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                I have recently purchased a Bluetooth speaker and a CPP tele binding was activated for my account without my authorization.

                The cpp telebinding, loan account no is : 5L8ETBGH069876.

                I want to cancel this and refund my paid money.
                Bajaj Finserv customer support has been notified about the posted complaint.
                Dear Customer,

                Request you to connect with Bajaj Finance for membership cancellation request.

                Regards
                CPP Team
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                  V
                  vacharya
                  from Powai, Maharashtra
                  Nov 23, 2020
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                  Loan against policy

                  Address: goregaon mumbai

                  Dear Sir,

                  I have been contacted by Mr. Rajbir chouhan as manager bajaj finseerve Goregaon Mumbai and offer me loan against policy he has informed me that bajaj has tie up with Bharti Axa & ABviva life insurance companys and allow loan against the policy, I have first pay 50, 000 then he has send me policy of Bharti Axa and told me to take more policy so i can be eligible more loan amount so i have again paid Rs. 2, 50, 000...
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                  M
                  man on mission
                  Nov 21, 2020
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                  Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

                  I am Shubham Cholkar had my loan account no. 425dpfev145767a user of the Bajaj EMI card, which I use for consumer product purchases and have been regular in payments.

                  Suddenly I received an SMS stating that a Health card is activated for me and has been charged Rs 589 and taken away from my account.

                  When I approached Bajaj customer care, they repeatedly sent a templated reply saying that the consent was received on an SMS bot. But I have never given any consent for the health card in any form don't do the act as thieves do... we provide you our bank details with trust not for deducting money without any services.

                  regards
                  Shubham Cholkar
                  Bajaj Finserv loan account no. 425dpfev145767 .
                  Bajaj Finserv customer support has been notified about the posted complaint.
                  Hi,

                  Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

                  Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

                  and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

                  finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

                  Thanks,
                  Balamurugan
                  Bajaj Finserv — Amount deduction from bank account

                  Bajaj Finance Debited Rs. 118 from my acct as BAJAJFL_MNDTVRCHGS_NOV'19

                  Purchased Bosch washing machine from Vasanth and Co last October for loan of Rs. 20000

                  and my EMI start from Dec'2019 and it finished July'2020 - for Rs. 2500 eight months, which has been

                  finished but now on Nov 23, 2020 Rs.118 has been debited, please inquiry why it has been debited.

                  Thanks,
                  Balamurugan
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                    M
                    man on mission
                    Nov 21, 2020
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                    Address: 6th Floor,Bajaj Finserv Corporate Office, Off Pune-Ahmednagar Road, Viman Nagar, Pune – 411014

                    I, Shubham Cholkar had my loan account no. 425dpfev145767 with bajaj finserv which has already cleared the outstanding amount

                    But it is noticed that in November 2020 amount was deducted as per the bank statement as follows:

                    1. On dated 18/11/2020 amounting rs.590/- = dirdb rtn chg 131120
                    bajaj fin.

                    I am shocked to see that the above total amount of rs. 590/- have deducted from my IDBI bank account.

                    Please give the explanation of deduction after no objection certificate given by bajaj finance ltd of no dues and credit my money back to my bank account as soon as possible.

                    Regards,

                    Shubham cholkar
                    Bajaj finserv loan account no. 425dpfev145767 .
                    Bajaj Finserv customer support has been notified about the posted complaint.
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                      R
                      Rajagopal Selvaraj
                      Nov 20, 2020
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                      Hi,

                      On 16th-Nov'2020, i have noticed that INR 117/ has been debited without any authorization from my KVB saving account.

                      I am shocked to see this, please reverse and credit it back to my bank account.

                      Please let me know why? and by whose authorization have you debited this amount?

                      I have nothing pending with bajaj finserv. I don't have any loans with you.

                      I expect the amount to be credited to my KVB account immediately with proper explanation from your end.

                      BR,
                      Rajagopal.S.
                      Bajaj Finserv customer support has been notified about the posted complaint.
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                        G
                        gayatriisme
                        Nov 19, 2020
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                        Hi,

                        Without my consent, i found the ecs debit from my citibank account with below details . Please investigate and make sure the amount refunded to my account .
                        Please check on this fraud and i find its for many . Need you to address this asap

                        17/11/2020 ECS DEBIT PAID Paid to BAJAJ C4030CD0057:1000009:TECH PROCESS Refno:4030CD0057 -KEB Hana Bank 117.00
                        Bajaj Finserv customer support has been notified about the posted complaint.
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                          K
                          Krishnapepsi
                          Nov 19, 2020
                          Resolved
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                          Resolved

                          I have availed personal loan from Bajaj and it was approved on 18.11.2020 along with cpp liv assist policy and health insurance policy which are not required for me. my loan status is currently in process and I am yet to receive loan amount, but I have received messages from CPP and health insurance details. So please cancel the CPP and Health insurance plan and please refund my premium amount or adjust the premimum amount with my loan amount.

                          Loan application no. SF97021883
                          Loan amount - 2, 60, 000

                          Cancel the following:

                          Policy name: cpp liv assist,
                          Policy applicant: KRISHNAKANTH VERICHARLA
                          Premium: 4699
                          Sum assured: 350000

                          Policy name: Max Bupa Health
                          Policy applicant: KRISHNAKANTH VERICHARLA
                          Premium: 3346
                          Sum assured: 500000
                          Aug 6, 2021
                          Complaint marked as Resolved 
                          Bajaj Finserv customer support has been notified about the posted complaint.
                          Dear Customer,

                          We are unable to find membership number from the given details.

                          Request you to connect with Bajaj Finance for membership cancellation request.

                          Regards
                          CPP Team
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                            Yamini Shardul
                            Nov 19, 2020
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                            I had taken loan from Bajaj once 6 years back and never even received the card they claim I have. I received a message about deduction of Rs.117. I am not sure what this is for. Please reimburse the amount ASAP.
                            Bajaj Finserv customer support has been notified about the posted complaint.
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                              vaani khurana
                              Nov 19, 2020
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                              Product Description:CPP TELE BINDING,
                              Loan a/c no: 419CTBGI807118
                              Next EMI date:[protected]
                              O/S PRINCIPAL: Rs.6368

                              I need this cancelled as soon as possible as my emi dye date us 2nd of December 2020. I tried Calling all available numbers but all of it was of no use, as i could not reach the customer executive.
                              Bajaj Finserv customer support has been notified about the posted complaint.
                              Nov 22, 2020
                              Updated by vaani khurana
                              [protected] qphn no.
                              Dear Customer,

                              We wish to inform you that membership has already been cancelled on Dec 08’20 as pre request received from Bajaj Finance.

                              Regards
                              CPP Team
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                                Iamrehan
                                Nov 19, 2020
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                                Address: Qila Chwani Near Mazar Rampur Road Bareilly

                                I have purchased a mobile loan No. 4H2ECFGH321831 But ecom cpp telebinding has activated, id 4H2ETBGI708171. It has been made without my consent. Please deactivate the ecom telebinding account Before my next emi Date 2 Dec 2020.
                                Please resolve the complaint as soon as possible.
                                Bajaj Finserv customer support has been notified about the posted complaint.
                                Dear Customer,

                                Request you to connect with Bajaj Finance for membership cancellation request.

                                Regards
                                CPP Team
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                                  Vaishali Raja
                                  Nov 18, 2020
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                                  I brought redmi note 9 pro Max on 20.10.2020 from amazon using bajaj finserv emi network card for a month Rs. 15, 999/- (Rs, 1778/- *9months). I got my first installment debited in 02.11.2020 for Rs. 1993/-. Further on 18.11.2020 an additional amount of Rs. 707/- debited for CMP Mandate debit unecessarily without any previous announcement. Already being first installment paid. why this unnecessary debit been made. I request make necessary actions for refund of money
                                  Bajaj Finserv customer support has been notified about the posted complaint.
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                                    Samuvel2266
                                    Nov 18, 2020
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                                    Hi,

                                    Bajaj have detected 117rs from my account and I am not using the bajaj account last 2 years and I have closed the account. But still they detected the amount by 17th Nov, Please find the below details of amount detection and do the needful by refunding the amount.
                                    ECS DEBIT PAID Paid to BAJAJ C4030CD4179:1000009:TECH PROCESS Refno:4030CD4179 -KEB Hana Bank - Sum of 117Rs got detected.
                                    Bajaj Finserv customer support has been notified about the posted complaint.
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                                      Jay74368
                                      from Patan, Maharashtra
                                      Nov 18, 2020
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                                      My wife Akansha Parekh had applied for a Bajaj Rbl Supercard and we had informed Mahesh Rajput 1000 times that we want the card to be delivered to our current address and not at our permanent address but he is so stupid that after telling 1000 times also he put my wife's permanent address as the shipment address and that property is under redevelopment so no one is there to receive the card, so basically the card will go back and Bajaj will still charge me 999 for the card which I never received, the verification was done on our current address so how is it possible that he put the permanent address as delivery address, I would like to complain against Mahesh Rajput who sits at the Goregaon office and also against Amit Singh who is his colleagues and lied to me that he is Mahesh boss, this people are just doing unethical things and because no one is complaining against them they are doing what they want I want strict action to be taken against them .
                                      Bajaj Finserv customer support has been notified about the posted complaint.
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