[Resolved]  Bajaj Finserv — bajaj elite card (lies/scam/negligence)

Address:140603
Website:www.bajajfinserv.in

I am an existing customer of bajaj fin with experia user id 29196463.

One of their representative called me and offered me the bajaj elite card and i agreed to give the payment.

After the payment was done i got an e mail

(Dear* singh,

Congratulations on being part of the exclusive set of people that own an elite card. We have received your payment of rs. 4, 777 towards the card charges.

We are thrilled to have you on board and we have some exciting offers that are waiting to be claimed. All you need to do is update your details along with selecting the vouchers you want.

Start making the most of your elite card, today.)

Later i got a call from one of their executive who told me that one other executive will call u tomorrow for further processing.

And now after 4 days passed and no one yet gave us any call. What happened to that please reply. I am worried about my hardly earned money.

Is this the way the bajaj fin service working. Pls resolve these at the earliest: it looks like an online scam to me. If it is pls let us know. A day after these bajaj guys gave me 3 rings ina single call, the moment i picked the phone the call drops at my registered number

The elite customer care numbers are not working

No one is giving any response for my questions.

I recommend never go for it.

Regards,

Gurjeet singh.
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Feb 15, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Jan 08, 2018
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
Verified Support
Jan 09, 2018
Bajaj Finserv Customer Care's response
Hi  Ranjeet Gurjeet, Greetings from Bajaj Finserv! We regret the inconvenience caused. As discussed, your service request is under process and kindly allow us additional 2-3 working days to resolve your query. Thank you.
Verified Support
Jan 10, 2018
Bajaj Finserv Customer Care's response
Hi Ranjeet Gurjeet, Greetings from Bajaj Finserv! As discussed, with the confirmation from the concern team, we would like to inform you that your Elite card will be generated and dispatch within 7-10 working days .Thank you.
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