[Resolved]  Bajaj Finserv — bajaj emi card not yet received

Address:600077

Hai team,
Bajaj finserve customer id: 27454646
Bajaj loan account no: 4030cd17681996, 4030cd17682041
Bajaj extended warranty no: 403ecw17879274, 403ewc17879282

My name is mohammed mubarak ibrahim a, i was purchased consumer durable electronic items like led tv and washing machine on 2 years back. Same time i applied for emi card for paying extra amount of rs.150/- or 200/-. They said that emi card will reach me within 30 days. But till date i am not recieved that emi card. And i paid all my dues ontime finished the loan all over.
After long time recently i plan to buy apple macbook laptop for my official use its cost some where around 65, 000/-. The showroom executive recommend me to go for bajaj finserve emi shceme. I agreed to check my eligibility creteria, theysaid after checking, i dont have eligible to avail loan without any reason. I feel bad and ask them the reason for non-eligibility, they said they too dont know exact reason, there side finance credit team as to give approval for that. And also that executive said in my account detail in bajaj finservs i had emi card got blocked permenetely. Its very very bad thing that without recieving my emi card its got blocked on there side only. I dont no what kind of system they are following.

Its really bad attitute they are doing like this, i am one of the prompt repayment customer, i paid all there loan on time. Even in my finance handling record past 10 years i dont have any bounce or return cheques on my record. Always i am making prompt payments all my loans. I need explanation for this and how to get emi card again, this as to be clear from bajaj finserve.

If any one explained me why they are making my emi account blocked please explain me.
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Jan 6, 2018
Complaint marked as Resolved 
Bajaj Finserv customer support has been notified about the posted complaint.
Verified Support
Nov 27, 2017
Bajaj Finserv Customer Care's response
Hi, Greetings from Bajaj Finserv! We have noted your details and we will get back to you within 24 working hrs.Thank you.
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